HDFC Bank Complaints & Reviews

Hi,

This is to bring forth the utter dismay and the traumatic experience that i have had so far with HDFC bank home loan service.

My ordeal all started when i wished to transfer my existing home loan with DHFL onto HDFC.

The below mails are just a small window to the immense aggravation that I have gone through. Specifically while dealing with the sales person-Surinder Verma , his supervisor Gaurav Bajaj, Dwarka Branch manager -Bhanu and the list continues.

My loan sanctioning has been prolonged to as much as 2.5 months.

The list continues, my request to you is to kindly look into my case and provide a solution as its a matter of grave concern and monetary


Below are the 2 main points of disgust :
1. My loan was to be disbursed on 31st may when I had signed of the files at the Faridabad branch, however the cheque for the amount of 40,2000/- was kept at the branch for 5 days and was only picked up by the lawyer on 5th to be submitted at the DHFL branch today, upon doing so I have additionally incurred an interest of close to 39,000 which I have to pay off now o DHFL to clear my case from them.
a. I need the additional amount that I have paid to DHFL reimbursed by HDFC ASAP.
2. There has been an EMI deduction of approx 40,816 from HDFC effective today, now as per the information provided by Surinder Verma, My first EMI is not due until 5th of July. I had the option of getting my EMI deducted on the 5th July but I was never intimated about the same by any HDFC personnel
a. I need the amount debited by HDFC to be refunded to my account immediately
3. At the time of submitting the papers for my Home Loan application I was promised by Surinder Verma that I would be reimbursed 50% of my Processing Fee once the loan is disbursed.
a. I need the 50% refunded to my account of the charges charged to me as processing fee.

Request you to kindly look into the matter ASAP and respond to my query. Please revert to my concern at [protected]@hotmail.com


Regards,
Saarthak
[protected]

I had applied for HDFC credit card in january 2012 .At that time they had collected all the documents.Due to some issue I did not get the card at that time so I again submitted docs(1 month pay slip,Voter ID ,Office Id xerox) in 29 may 2012.But After sending those document I did not receive call/confirmation till date.So either they should return all the document or give me a credit card.Please help me on this.

My HDFC Reference number : [protected]S2
Mobile : [protected]

Thanks
Sunil

respected sir,
dear sir as i submitted my documents for a loan purpose to hdfc bank which is located in kadri mallikatta.after i submitted they followed regarding verification about my identity and they successfully done with that,after they gave me a confirmation that i gonna get a loan soon for my bike but they failed telling that my professional address is out of their matter and i fought legally with the loan section division manager Nasser,later they bluffed me with giving some senseless reasons and i lost in that,and i did some where.so please take action regarding them..

Dear Sir,

From Last One Year I am not using HDFC Credit Card., due to i am out of country., That time due to my card lost i given request to
HDFC customer care for Block the Card., From That time to this time I am not used single transiction., when i am requested to re-issue my card they are saying card is suspended., after that many time i got calls from HDFC Credit Card Customer/ collection/etc.. ask to pay minimum due amount so then can re-issue card by avoid of Suspension.


Also I paid Rs.15800.00 from Nov-11 to June-12.,

But when i am calling no-body given response and simply saying card is suspended.

Every month they fined 1000 to 2000 rupees from Last 1 Year also I have dout regarding miss-use in this one year.

Please help

Respected Sir,
I was an employee of Hdfc Standard Life Insurance co. ltd. vide employee id 50404.My posing branch was Bolpur, Birbhum, West Bengal & my vide PF & Pension A/C number was MH/211273/34971.I have left the organisation on 20th june'2011 & on the same day I have submitted my PF & Pension withdral form to the organisation with a a/c number of HDFC bank, but after lots of reminder I came to know from their local(Kolkata) HR person that I have submit my claim form with a cancel cheque.I have send the fresh claim form with cancel cheque of my SBI a/c on 14th March'2012.
But till I yet to receive the claim amount & presently my wife is suffering with serious cardio problem & I need the money for her treatment.Now the company(Hdfc Standard Life Insurance co. ltd.) has sending me mail for extention of time for settlement of my PF Claim.
You interption is sincerely requested to solve the issue as I require the amount urgently for treatment of my wife.



Regards,
Partha Bit.
Piya-Payel Abasan,
Ramkrishna Road,
Bolpur,
Birbhum.
West Bengal.
pin:731204.
Phone: [protected].

RESPECTED SIR,

I HAVE A SALERY ACCOUNT IN HDFC BANK AND I AM WORKING IN TRANSPORT CORPORATION OF INDIA LTD I HAD WITHDRAW RS 400 FROM DHAN LAXMI BANK (ATM) ON 1/6/2012 WHICH IS IN SEC-14 GURGAON BUT THAT AMOUT (400) NOT RECIVED BY ME FROM THAT ATM SO I COMPLAINED TO HDFC
BANK CUSTOMER CARE FOR THE REVERSAL OF THAT AMOUNT BUT I DO NOT GET PROPER ANSWER FROM THEM... I WAS COMPLAINING THEM SINCE THE TIME WHEN THAT AMOUNT WAS NOT CAME OUT FROM THE ATM......(ALMOST 15 TIMES) TILL TODAY BUT THEY DO NOT RESPOND ME...THEY PUT ME IN HOLD 10-15 MINUTES THEN THEY DISCONNECT

MY CUSTOMER ID IS 41676714
AKHILESH KUMAR SINGH

Dear Sir/Madam,

I am Ani from Kollam, Kerala. I had worked with HDFC STANDARD LIFE INSURANCE Co. from December 2005 to October 2007. I submitted the PF withdrawal application on January 2011. Firstly they told me that it will take 6months & will get credited in my HDFC Bank account. When I contacted them after 6months at the office phone in Mumbai, nobody was attending the phone. After trying several times in several days, I sent them mail. But they didn't respond to it also.
Later they replied me through mail telling that it may take 3more months for the processing. After that no phone call pick ups or no mail reply from them. Till the time I couldn't know even the amount in my PF account. I am waiting my PF for the last 1.3years. Please do anything.

Name : ANI V R
Designation : Sales Development Manager
Employee No. : 4793
Date of Birth : 26/05/1978
Branch : Punalur, Kollam, Kerala
Period : December 2005 to October 2007
Mail Id : [protected]@rediff.com
Mobile No. : [protected]
Account No : [protected], HDFC Bank, Kollam Branch.

Hope a very favourable response very soon. Thank you very much.

I am a Chartered Accountant by profession and a permanent resident of Kolkata. Presently servicing in a reputed Construction company in Kolkata. I have maintaining a Salary account no.[protected].with HDFC bank, UNB Branch, with “Classic Customer”Category and a personal Loan a/c no[protected].
During April,2012 I had been betrothed with your renowned Financial Institution with an urge to accomplish a housebuilding loan of Rs.2200000/- . Initially I had contacted with official of your Kolkata Branch, HDFC limited and with prompt effect an executive, DEEPAYAN BANERJEE ( HDFC Sales Ltd. 220/1 Hemanta Basu Sarani, Kolkata ) came down to my office with proposal forms and all sorts of terms & conditions in details as stated by law. As per bank requirement ,I have submitted all necessary documents and processing fees on the very next day On -20/04/2012 in the hands of your executive.
Thereafter, the next 8 days I didn't get any phone call or any information from the branch and I was inclined into complete darkness about the progress of the Loan Proposal. Also, I didn't get the Application number from your branch which is absolute necessary for further communication against my loan application. After contacted with your branch I was dazed to know that the Loan Application number has not yet generated. Next few days I have gone through a bitter experience of insouciance and tardy behavior of the Kolkata branch.
I was disheartened to acknowledge that my loan proposal has not been processed even after submission at the execution section of Kolkata Office. Also, the branch officials are unaware about the reason and unable to stated me the cause of rejection. In the meanwhile my promoter has cancelled the sale agreement due to the excessive delay caused by your branch. So, I have opted to cancel the loan application with immediate effect on 02/05/2012 request them to return back all the papers submitted to them .But, this was not enough for my frustration and agony, rather its uproar day by day because the above submitted documents, I have been unable to collect from your branch till date, due to acute slackness and sneaky attitude of your branch officials.
Regrettably, this is to inform you that though I have achieved 'SIBIL' rating no-806 with repute, I have been refused by your bank simply by their callousness and unprofessional attitude which is absolutely not expected from such a renowned financial institution. My paranoia about your company is proved very costly for my valuable time, money as well as mental impediment. Some days before I have send a complain letter to your customer care for not returning my documents, but instead of their acknowledgment of the same, they are maintaining absolute silence about my necessity.

I am writing this letter with lot of anguish and agony at the attitude of your branch showing towards its customers. I strongly urge your intervention into the matter and returned my documents at the earliest.

I M WORKED AT HDFC BANK LTD AS CONTRACTUAL EXECUTIVE FROM LAST 6YEARS.THEY ARE DEDUCT ED PPF EVERY MONTH FROM MY SALARY.BUT THEY ARE NOT MENTIONED PPF ACCOUNT NUMBER ON MY PAYSLIP. I AM REQUESTED TO MUMBAI HEAD OFFICE SO MANY TIMES BUT THEY ARE NOT REPLY ANYTHING.NOW FOR PERSONAL REASON I LEFT THE JOB ON 18 TH JULY 2011. TLL NOW I M NOT RECEIVED ANYHING FOR MY PPF .I DONT KNOW WHAT IS MY PPF ACCOUNT NUMBER,BALANCE. AND THET ARE CONTRIBEUT OR NOT.PLEASE HELP ME OUT.

REGARDS
AVIJIT DAS
[protected]

My file No .[protected] and I have given all the documents to Rajkot branch. They have suppose to call me for disbursement. But at last week Rajkot HDFC branch told me at last moment that APF for the property which have booked in Indraprastha Adai village, Panvel has not been done . So the builder has to submit the file to HDFC branch Panvel for this and then they will generate the APF no. from there. Rajkot branch also told me that they have already talk with Panvel branch regarding this issue . According to that I have Requested the Builder to submit the project file in HDFC Panvel branch. Last Tuesday on 29th May my borther Personaly shown the project file of indraprastha project Adai panvel to HDFC Panvel . They told him that we are not funding in Gavthan area and so that we can’t approve this project. HDFC has sanctioned me the loan on 24th Feb 2012. I have submitted all the documents like original sale deed, ECS form (sign verification from axis bank) also. I have submitted allotment letter given by the builder to HDFC on first day only while signing the loan form in which property location has been clearly mentioned. It is the responsibility of HFDC to do verification of the property approval (APF no) from their side before giving loan sanction letter to customer. Now builder is asking for the money from me and you people are not giving disbursement of the loan due to APF issue of the property. If I have not paid the demanded amount i am going to loose that property in june 2012. I am kindly requesting you to help in this case and solve the matter immediately, otherwise HDFC should pay me financial compensation for all this stupidity form HDFC.ltd Rajkot branch.

Hi,

I have taken a loan of Rs. 85.00 Lacs from HDFC Bank Ltd against my house property vide loan no.[protected]. The rate of Interest was 11.75 % at the time of disbursement. Now the rate of interest has increased to 13.25 %, thereby no. of EMI's has increased by few years. Due to this burden of extra EMI's i have decided to pay back the whole loan. But now the bank is saying for prepayment charges of 2 % on the outstanding amount to be paid back, whereas when we took the loan, they said there will be no prepayment charges, if we decide to pay it at any time in future. And also as per RBI Notification they should not charge such fees.

I want to close it very quickly, please guide what should i do..


Regards
Hemant

Hi,

I got a call from HDFC Cr Card, for an offer of Credit Card. i have submitted all the documents, after some days the request was declined with reason residential area is far away or beyond our limits. hence, i mailed them about why dint they tell me about this criteria before taking my documents.

Secondly, after 2-3 months again they called me saying your cr card application is now matching our criteria, please submit your documents again. so i did the same, now after all this again the same issue has arised by them withou intimation.

By taking my relevant documents the banks can do any fraudulant thing. I want them to return my documents back to me.

Please solve my issue asap. Banks simply waste our time by calling and informing about new offers.

Regards,
Shrutika.

i have purchased a bike HONDA UNICORN- MH-10 TA 4895 on nov 04 financed by centurion bank of punjab at fort mumbai.
After completion of my loan, they did not send me the noc of my loan.
When i contacted HDFC bank, they are asking for a charge of rs. 1000. Its ridiculous to pay rs 1000 for a noc.

Hello,

My name is Seema Gupta. I have 5 years old A/c. [protected] with
HDFC bank. I applied a credit card in 2008 but I didn't received
credit card from bank. After seven month, some didcation from my
account balance for bajaj life insurance life policy which was not
bought by me & bank charged 1500 rupees by cash from me for
clerification.
I faced lots of troubled from this issue. I complained lots of time
but they ignore me.

If you are not solve my proble then i need to go consumer court & i
will sue on bank.

Regards,
Seema Gupta
Mob No old . [protected]
New Mob. No. [protected]

I am having an account with your HDFC bank, Panchvati branch. My account number is [protected]. On 29th Feb 2012, I have done trax to withdraw 4000rs money from HDFC ATM mahavirnagar, Himatnagar. But that time I couldn’t receive any amount and my debit card was stocked. I had called to customer care that day they replied that you have to give request for new debit card.
After one month I come to know that amount has been deducted from account, even I hadn’t received that 4000rs. I had raised complaint 29th March 2012 and its complaint no is AHDC[protected]. They told me that you will receive your money within 3 working days; still today I have not received any amount.

in this matter, i have tried to withdraw 4000rs from HDFC mahavir nagar, Himatnagar ATM booth, that time i didn't received any amount and debit card was also stocked in 1st attempt only.

That entry is reflecting in your system 4000rs debited and 4000 rs credited at 23.17 on 29th Feb 12.

I had given complaint to customer care to block my debit card and requested to send new debit card that you can check your side, later on i got to know that 4000rs again debited from my account at 23.32. (after 15mins)

Now please tell me if i am coming to your ATM booth to withdraw money , should i get money immediate or should i wait for 15 min or 30 min of 1 hour.

If your there is a problem in your ATM booth , if it is dispatching money after 15 mins , who one knows??

Now the question is i have not received my 4000rs yet, who is responsible for that.. if you will see the cctv footage for that session i got angry that time not received money and debited card, now you please tell me if any one comes to withdraw money, if he/she gets money what he/she will do , he/she will exit from ATM immediate. will not dispute with Security guard who was there on duty, and even you will also get to know that i was also not there for 15mins in ATM booth.

Please do the needful,

Name: Sanjay Ashokbhai Khilwani
A/c no.: [protected]
Bank: HDFC bank
Branch: Panchvati branch
From- Sanjay A Khilwani
[protected]

Sir/Madam,

I availed a Housing loan from HDFC Bank in March 2010. The EMI is Rs 8323.00.

I was paying all the Installments through PDCs. Some of the PDCs could not encased by the Bank, I paid a big interest including humiliation and mental harassment and defaulter in CIBIL Score.
During the arguments with HDFC Bank, Bank told me that bank doing its work very well. So, I must pay the extra charges for delayed EMI due to PDCs.
I deliberately converted my option for loan EMIs through ECS in place of PDCs.
Last ECS was charged by HDFC Bank on 15th March, 2012, the ECS for the Month of April, 2012 and May, 2012 did not charged by the HDFC Bank even there was a sufficient balance was available in my Bank on the ECS date for the months in question.
The HDFC did not communicate me, but deliberately reported me as defaulter in CIBIL score.
I request to the Authority of the HDFC Bank and CIBIL, please tell me that-
Who will responsible for such type of incidents?
Who will pay the defamation charges for this type of defaulter?
Is there any monopoly between Indian Banks and CIBIL to promote private money landing business?

Regards

Ved Prakash
[protected]

HDFC ergo called in to offer health insurance which we took after the caller told certain conditions are covered. The day the policy document was received , it mentioned those conditions as not covered. Immediately called the helpline and they confirmed these are not covered and told our marketing person will never say that was covered. Anyway, I asked them to cancel it immediately and they did. What was surprising was to find changes three months down the line for this coverage in the credit card. Since I didn't realize what it was as amount was different, The payments were made. Only after further query it was known that I am being charged for an active policy which I am unaware of. Credit card company gave me the policy number and on checking with Ergo, they confirmed active policy. I asked them to cancel and they cancelled pro-rated. HDFC card is asking me to make payment for those and have fed the information to CIBIL. What can I do now? Ergo is saying I took two policies over the phone. Why will I take another policy for same amount for same person for same coverage even before my first policy is delivered? And with no history of relationship with ergo?

hdfc life insurance company - NOT GETTING OUR PF [New Complaint]
Dear Sir/Madam, I have worked in HDFC Standard life from 22 MARCH 2010 to 29 JULY 2011. I have resigned by 29 JULY 2011. And at the time of resigning i have been told that i will receive my PF amount .

Hi,
I just wanted to put the light over the worst working people of HDFC BANK.I got a call from HDFC BANK few days back regarding Credit card .
I was not at all interested to take the card. Even than i got all the required document along with me . Now its been very long time that i am not getting any call from HDFC. Which is very bad for the rapo as well as customer dealing.

This is 2nd time where i am facing this problem with the same bank. I will not even continuous with my account also. Coz its all about trust.

if Before that if i will get the cc in my hand.

Regards,
Riyaz
Manager op. India
[protected]

HDFC SECURITIES charged my Dmat account in the form of dipository charges in both month March & April, Although they told me my Dmat account is free for 1 year & Charges only annual charge up to 700 rupees & service tax.
They also extended daily SMS alert which is based on share market without any information from one month to one year & charged 794.76 rupees on 20 April 2012.