Jammu & Kashmir Bank / J&K Bank Customer Care
The Jammu & Kashmir Bank Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
258
COMPLAINTS

Jammu & Kashmir Bank / J&K Bank Customer Care

The Jammu & Kashmir Bank Ltd.

Address
Maulana Azad Road
Srinagar
Pauri Garhwal District
Uttarakhand
India - 190001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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202
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70

Phone:
Phone:
+91 19 4248 1953  [Srinagar]
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152
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59
+91 19 4248 1953  [ATM Helpdesk]
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152
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59
+91 19 4248 1999  [Customer Care]
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62
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19
+91 19 4248 1936  [Srinagar]
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55
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19
+91 19 4248 1936  [ATM Helpdesk]
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55
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19
+91 19 4248 6151  [Credit Card]
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16
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7
+91 19 4271 3200  [E-Banking]
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16
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7
+91 19 4248 6149  [Credit Card]
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14
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6
+91 19 4248 2463  [Credit Card]
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6
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3
+91 19 4248 1935  [Boardline]
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6
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3
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9
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9
+91 19 4248 1930  [Boardline]
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2
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2
+91 19 4248 6427  [Credit Card]
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3
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4
+91 19 4271 3333  [Srinagar]
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2
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3
+91 19 4248 6424  [Credit Card]
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0
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1
+91 19 4271 3333  [ATM Helpdesk]
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2
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3
+91 19 4271 3292  [E-Banking]
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1
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2
+91 19 4271 3300  [E-Banking]
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1
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2

Customer satisfaction rating
3%
Complaints
258
Pending
0
Resolved
7
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Jammu & Kashmir Bank / J&K Bank related photos (26)

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Jammu & Kashmir Bank / J&K Bank Complaints & Reviews

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Jammu & Kashmir Bank / J&k Bank — complaint against jk bank nowhatta branch

 Aaqib Banday on Jan 19, 2019
With due respect it is requested that i had deposited a cheque in the nowhatta branch they are stating that the cheque book has not acknowledged by the customer while there are insufficient funds in the account.. I requested the concerned branch for memo so that i can legally proceed in this matter they are asking that they will mention cheque not acknowledged in memo while there are insufficient funds in same account further there is no privacy as i got call from the party as soon as i left the branch that i had approached bank for collecting memo which is not acceptable.
Therefore i request...
Complaint comments  Read comments Complaint category Banks

Jammu & Kashmir Bank / J&k Bank — money transferred from mpay not added yet into the account

 Emm Aasif on Jan 19, 2019
Sir we transferred instant pay the money of 2500 to the account [protected] using mpay account number [protected] on the date 07/01/2019, but only 1600 have been added out of 2500 and we are unable to withdraw the same money from the bank, we further contacted the branch manager who told that you will b able to withdraw the same money within a week, but we are unable to withdraw the same money after week further.
Kindly help us to resolve our issue immediately which will b the most kindness....
Complaint comments  Read comments Complaint category Banks

Jammu & Kashmir Bank / J&k Bank — providing bad services / misbehaving

 Shafqat Yaqoob on Jan 18, 2019
Providing bad services and they are misbehaving with costumer. They use abusive language with costumer even the manager do the same thing
Take action against them either change the full staff present in the branch.
They behave like as theyb provide thir own money give us many coustomer can change their bank dud to misbeaving of the staff present in the bank. Its highly request to you please provide batter servics...
Complaint comments  Read comments Complaint category Loans

Jammu & Kashmir Bank / J&k Bank — jk bank jourian jammu employee misbahaved wd me

 Sunil singh( happy) on Jan 17, 2019
Dear sir
I m customer of jk bank since many years. Last week i went to jk bank jourian j&k for querry related to my bank account deduction. I reported to bank at 10:15 am, it was beginning of the day. I asked sir, my account balance get reduced. Actually i. Have to pay lian installment. Now amount is reduced. Why is it reduced? He replied"hogi koi fee ya atm ki ya kisi aur ki". I asked him to give me right information please. Suddenly an employee handling account and f. D. Started shouting on me and said i dont know very rudely. He had done my public insult infront of all customers. As i...
Complaint comments  Read comments [1]Complaint category Banks

Jammu & Kashmir Bank / J&k Bank — transaction

 Muzamil ganie on Jan 16, 2019
Sir i have doing a transaction amount of 4800 hundred during 4th january between 11.30 am from my account no sb 11852 to state bank of india account no [protected] through upi the transaction goes to successfull but the reciever account holder not received the amount after 12 days the amount not refunded or received what is the matter plz solve it to return my 4800 hundred rupees....
Complaint comments  Read comments Complaint category Banks

Jammu & Kashmir Bank / J&k Bank — complaint for charges

 abidbhat1991 on Jan 14, 2019
Dear Concern,

I just want to know why my account has been debited several times for not maintaining of AMB when my account was maintained since beginning.
Without any consent or any kind of information/intimation how charges has been levied from my account..
It is not the first time when my account debited several times.
You can check the back history that Bemina branch has also charged some irrelevant charges from my account..
Kindly tell me briefly how much i need to maintain in my account as well as reverse all the charges which has been levied till...
Complaint comments  Read comments Complaint category Banks

Jammu & Kashmir Bank / J&k Bank — unprofessional branch head

 jeelanidar on Jan 14, 2019
My account no is the first cd account 5001 of jkbank botshah mohalla lalbazar. I approached the bank in 2014 for payment gateway but was not available at that time. I was forced to get it from hdfc bank. I still have a good transuction with jkbank. To my surprise the manager at the bank turn down our request for the bank calendar by saying you are banking with hdfc. We should have been convinced instead of rejecting us. The approach of the manager was purely unprofessional. Eagerly looking for some professional head at the branch to revive the good relationship between a costumer and the bank.
Complaint comments  Read comments Complaint category Banks

Jammu & Kashmir Bank / J&k Bank — subsidy claim

 Aijaz Zargar on Jan 11, 2019
Dear sir. We have purchased solar inverter with batteries total cast 56700 and paid the amount with interest @ 12% thru jammu and kashmir bank branch kunzer it was under the scheme subcity of rs 20000 and till date we have not received the subcity amount. On the other hand we have paid all the amount
With interest. We have been assured at the purchasing deted 20/03/2014 that your subcity will be released within 3years but the branch suffered us from last 2 years now your highness is requested please look at the matter so that we may not face any hard ship...
Complaint comments  Read comments Complaint category Banks

Jammu & Kashmir Bank / J&k Bank — pending of my loan from 3 months as all formalities i completed

 Syed Kousar Raza on Jan 11, 2019
I am customer [protected] namely kousar raza in main br. Bbra
My savings n deposit balance in bank is 15lac above. I started a business unit in market n apply for a loan of 2lac my loan was approved but file in pending in advance section from october 2018 as mrs. Nighat is not paying attention.
As a old customer please solve it as i m in need...
Complaint comments  Read comments Complaint category Loans

Jammu & Kashmir Bank / J&k Bank — staff inexperienced and less in quantity

 Bú'țț Íŕ'şhąđ on Jan 10, 2019
Good morning sir/madam, we are from nagree malpora branch of district kupwara sir/mam in our branch the employees are unexperienced and less in quantity and also manager post is vacant in this branch sir/madam we request your goodself that please see the matter as much as possible because public of nagree is suffering very much from this branch.
Thanks...
Complaint comments  Read comments [1]Complaint category Other

Jammu & Kashmir Bank / J&k Bank — nonserious approach of manager jk bank dorsum

 amar909s@gmail.com on Jan 9, 2019
Me an account bearer in one of ur branch namely jk bank dorsum. I this year i have done a business of not less than 28 lakh puls 70000 pm salary. Two days back i visited the said branch and simply asked for calender at 11 but the manager denied and said come after3 pm when i left office and reached there outer door was locked i asked to go inside but guard denied next day same thing was repeated by manager come after 3.
So what should an accounte do...
Complaint comments  Read comments [2]Complaint category Business & Finances

Jammu & Kashmir Bank / J&k Bank — money not received

 Azaan Khan on Jan 9, 2019
I used dena atm near raghunath mandir jammu at about 10:50 am on 8th of jan 2019, but the money wasn't received meanwhile it was deducted from my account. I swiped the card after giving pin and money to b debited after that it shows take your money but taking too much time and writes, "your request is timed out". Please go through this query and
Request u to refund my money of value 500rs. Thankyou...
Complaint comments  Read comments Complaint category Credit Cards

Jammu & Kashmir Bank / J&k Bank — refund of amount illegally deducted

 Irfan Ahmad Mir on Jan 8, 2019
I being the customer of J&K Bank having account No. [protected] in Branch Sallar, Anantnag, have been charged Rs. 278/= on4th of January despite having maintained the requisite minimum balance. Further, I didn't receive any notice to deposit the money as to restore the minimum balance as mandated by the the banking guidelines (30 days notice is to  be given before a penalty can be levied).
It is therefore impressed upon to credit my account with the money that was charged illegally, without following the due procedure, failing which i shall e constrained to file a complaint against...
Complaint comments  Read comments Complaint category Banks

Jammu & Kashmir Bank / J&k Bank — subject:-request for the issuance of home loan which has not been subsidized on genuine reason whose submission approval was in j&k bank waltangoo

 sheikh gulzar on Jan 5, 2019
Respected sir,
With meek and humble request i want to put your kind attention towards the fact that i have submitted the home loan request in j&k bank (Branch waltangoo) on the belief of proper cooperation between me and subsidizers of loan.
On the suggestion of branch head of waltangoo kund (J&k bank) i make the completion of foundation of home and fulfilled all the bank requirements. It was all because of the company of the bank which make me able to do all this by ease but ultimately surveyor turned all my hope into downhearted as he told that he would not capitalize the loan...
Complaint comments  Read comments Complaint category Loans

Jammu & Kashmir Bank / J&k Bank — when my refund is processed [Resolved]

 Gorru on Jan 3, 2019
Amazon has initiated my refund on 25 december 2018 but i didn't received even after 8 days. I want to know the status of my refund the reference no is 218380. When we call the j&k bank customer service they said we are not told the status of refund so please processed my refund immediately. I make payment through j&k bank master card. My bank branch is located at sambain jammu& kashmir....
Complaint comments  Read comments Complaint category Laptops / Notebooks

Jammu & Kashmir Bank / J&k Bank — account closed

 Sahil Parray on Jan 1, 2019
Sir/ Madam,
I am a student and I was having two accounts in JK bank branch Kanihama and I applied for Education Loan. But the concerned Manager didn't approve my my Loan. So I went to another branch i.e, Magam branch they agreed with me but told me that u should have account in only one branch. And then I closed my account at Kanihama. But just after closing my account at Kanihama I got a sms from National Scholarship Portal that your documents have been verified and your scholarship amount will be shortly deposited in your account which I have submitted that is the closed account at Kanihama...
Complaint comments  Read comments Complaint category Education

Jammu & Kashmir Bank / J&k Bank — refund

 Sarwar121 on Jan 1, 2019
Amazon has intiated my refund on 21 december but i didnt recieved even after 5 days. I want to know the status of my refund. The reference number is 16102498. Every time this happened to me before and your bank was responsible for it because amazon do it's responsibility very well and one time i called the toll free number and one of your executive said we don't accept third party reference code. What does that mean. You know reference codes are universal. So i request you to help me...
Complaint comments  Read comments Complaint category Banks

Jammu & Kashmir Bank / J&k Bank — sheer inefficiency by the branch dealing with my mother-in-law's account and fdr

 Mac Mukadam on Dec 31, 2018
On 10th september 2013, we visited the j&k branch in brein, nishat, srinagar and submitted a written form duly signed by her regarding her chosen nominee (Her daughter) for her account and fdr. She has two children, one male and one female. On the same date, i submitted a similar request to the oriental bank based in polo view where she had chosen her son as nominee. One week later, 17th september 2013 i re-visited the j&k brein branch to see if her wishes were complied with. Apparently, they had 'lost' the form. I then re-submitted her request for the same and assumed all was well.
In 2014...
Complaint comments  Read comments Complaint category Family & Relationships

Jammu & Kashmir Bank / J&k Bank — money deposit

 Shairbadar on Dec 31, 2018
Aa sir / madam. First it is unfortunate that the email address of jk bank branch verinag is not available online for customers through which any grievance could be placed before the manager of the branch for redressal which compelled me to submit the complaint on your common complaint portal where as per ratings satisfaction of customers is only 3% which is also unfortunate. At present customers have no time to gather at your branches for redressal of their grievances. As far my case is concerned i am working in police department and has not time to attend jk branch verinag. If email address would...
Complaint comments  Read comments Complaint category Banks

Jammu & Kashmir Bank / J&k Bank — amount has been debited from my account for failed atm transaction

 Avinash Bisen on Dec 31, 2018
Dear bank,

I’m avinash bisen holding icici bank cisa debit card [protected]. I was withdrawing money ₹10000 on 29/12/18 from your gulmarg atm branch but that transition has been declined and given error 103. But now i can check that amount has been debited from my account so kindly please let me know about how file complaints for refund and further processing.
For further inquiries drop me a mail on avinash. Bisen12@live.in...
Complaint comments  Read comments Complaint category Banks

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