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HDFC Bank Complaints & Reviews

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Updated: Apr 15, 2026
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S
sapna2050
from Chennai, Tamil Nadu
Jan 10, 2012
Resolved
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Address: Chennai, Tamil Nadu

Dear Sir,
I am a credit card holder with HDFC Bank. For the past 3 months I have been receiving statement in which in the name of "Financial Charges" they have been deducting Rs.769.85 as per (08/01/2012), Rs.548.29 as per (08/12/2011), Rs.394.51 + Rs.29.05 as per (08/11/2011), Rs.358.13 as per (08/10/2011). When I asked their customer care about this they reversed Rs.358.13 on 02/11/2011. Now again I asked them why they are repeatatively been charging some amount they say its as per their policy, go and read the documents in welcome kit. I simply asked them one question, why u r providing 2 amounts in the statement and as well in the payment gateway (i.e.), Minimum amount due for each month and the Total dues. As a customer, what will we do that I am supposed to pay only the minmum amount due pertaining to this month. Bcoz nowhere in the statement it is mentioned that minimum amount due is going to attract "financial charges". Moreover, the customer executive to whom we ask abt this, they say based on the capacity we have fixed these amounts. This is like adding salt on one' fresh wound. I dont know on what basis these people are adjudging the capacity of the customer and for illiterate people to understand. I dont know which bank gives credit card to illiterate. If they are doing so, then their entire motive is to swindel the money of the customer. Added to this, they say that this is RBI' policy. This shows that there is no corporate social responsibility in the bank. I want a clarification on this and compensation for the way in which these people treat the customers. I wish RBI and consumer forum looks into this matter seriously as this is not only my concern, its is a huge concern for all the people in the country. Not many people are aware of this credit card and its various cycles, though literate or illiterate. These sort of hidden financial behaviour and the attitude has brought USA down in 2008. My sincere request to RBI and the consumer forum of India is to take this matter and act on this seriously.
Aug 13, 2020
Complaint marked as Resolved 
Dear Customer,

At the outset, we apologize for the mis-communication over the charges on your card. We will clarify on these charges from our end. We request you to write to [protected]@hdfcbank.com with your credit card and contact details, details of the disputed charges and the reference number TTU[protected]. We will get back to you soon.

Regards, Customer Assistance, HDFC Bank
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    K
    krishna_rocks
    from Surat, Gujarat
    Jan 9, 2012
    Resolved
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    Address: Odisha

    Unauthorized money deducted from my Gold Credit Card. Contact person Sreya who was contacting me from this number [protected] is now playing with me and not receiving my call. When I am calling to her to know the status her colleagues are receiving and joking with me and saying that she died, she left the job etc. When she called me to give me a credit card on behalf of my auto loan she said that it would having balance of 1 lakh, but when I received it was Rs 50000. I have only made a purchase of fuel worth Rs 2000 on 1/1/2012. And now my balance is Rs. 39068. When I talked to her she told the rest amount has been deducted for some policy and some extra charges which I am not aware of. So please take action against this or else take ur credit card back with the amount that I have been purchased from it.

    I think HDFC Bank is giving credit card and making its own policy business with it, right??

    Thanks,
    Srikrishna Das
    Mobile: +91-[protected]
    Aug 13, 2020
    Complaint marked as Resolved 
    Dear Mr Das,

    We're sorry to know that your recent interaction with the bank has been disappointing. We assure you that we will take this up with the concerned teams and respond with the status of your payments. However, to take this matter further, we would require a few additional details like your credit card number, details of the branch where you have your loan account and details of the executives. We request you to write to [protected]@hdfcbank.com with these details and the reference number TTU[protected]. We will get back to you soon.

    Regards, Customer Assistance, HDFC Bank
    Hello,

    Previously I have already mailed to Grievance.[protected]@hdfcbank.com and [protected]@hdfcbank.com. Till now no respond. Again I have mailed now with my card details. Please close this chapter asap. It's been I month+ I have taken my car loan and I didn't received any loan documents of it, also didn't received my credit card pin number which supposed to be dispatch between 10 days but see that Sreya (HDFC bank executive) activated some stupid policy and dispatched to me in 2 days. However I didn't received that policy documents and sent it back.

    Let me ask in which service you people are fast?

    Thanks,
    Krishna
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      H
      hellovinay07
      from New Delhi, Delhi
      Jan 9, 2012
      Resolved
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      Address: Ambala, Haryana

      i m using hdfc bank credit card from last 4 years. i am already submitted my bill but bank send me bill gain and again which i am not use any product

      vinay
      [protected]
      Aug 8, 2021
      Complaint marked as Resolved 
      Dear Mr Vinay,

      We would require a few details to look into your issues from our end. Please write to [protected]@hdfcbank.com with your credit card and contact details and the reference number TTU[protected]. We will get back to you with an update on your bills and pending dues.

      Regards, Customer Assistance, HDFC Bank
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        G
        gurs143
        from Chandigarh, Chandigarh
        Jan 7, 2012
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        Address: Punjab

        Respected Sir/Madam,
        My name is Sidhath Jain and my employ code-CS15332. i was working in HDFC Bank( Mall road Ludhiana branch) as a sale executive from 11- DEC- 2007 to 20- may -2008. I left the job due to some personal reason and my resignation letter was accepted by my ser.. Mr. Gulshan arora at that time on[protected]. i haven't got my full and final P.F from the bank .I asked my ser. to release my full and final and give me my P.F number bt he refused to give me all the information. please help me in this matter so i get my P.F money and salary,
        Thanking You,
        Sidharth Jain
        [protected]
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          S
          satinder_tiwari
          from Nilokheri, Haryana
          Jan 7, 2012
          Resolved
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          Resolved

          Address: Gorakhpur, Uttar Pradesh

          i ve taken the policy through phone call by MR. srivastava whose mobile no is [protected].When i recieved the bond it was not as explianed by him. with in 5 days his agent has collected the bond and application on 3rd nov, and said u will get new bond as explained. but still hdfc life has not got any application and bond. moreover MR. srivastava is not responding to my call also.i believe that i ve been cheated by that person. how should we trust on company, as he stated that he is company executive. pls help. my policy no is 14682946, in name of satinder tiwari, D.O.B 28/03/1977
          Aug 13, 2020
          Complaint marked as Resolved 
          Almost 20 day left yet I have received my refund.



          Regards

          [protected][protected][protected][protected]

          From: Virendra Agarwal
          Sent: Tuesday, February 16, 2010 6:15 PM
          To: 'urhomeguide del'
          Subject: RE: FW: Dual Rate Home Loan



          Yet to receive the credit, please expedite.


          Regards

          Virender
          [protected][protected][protected][protected]

          From: urhomeguide del [mailto:urhomeguide.[protected]@hdfc.com]
          Sent: Thursday, February 04, 2010 3:13 PM
          To: Virendra Agarwal
          Subject: RE: FW: Dual Rate Home Loan

          Dear Sir / Madam,

          Greetings!

          Thanks for writing to HDFC.

          We are forwarding your request for refund to accounts deptt. It will be processed in 7 working days.

          For further assistance, feel free to call customer care at [protected].

          Looking forward to serve you.

          Regards

          Ruchika
          Customer Care
          HDFC LIMITED

          Great news for existing customers, online information of your Home Loan Account available at http://www.hdfc.com

          Virendra Agarwal <virender.[protected]@greenply.com>

          02/04/2010 02:28 PM
          To
          urhomeguide del <urhomeguide.[protected]@hdfc.com>

          cc


          Subject
          RE: FW: Dual Rate Home Loan

          Dear Ruchika

          Thanks you very much

          My Account number is [protected] in Axis bank Ltd.
          Adress

          Virender Agarwal
          14A Third Floor
          Single Story
          Ramesh Nagar
          New Delhi 15
          Phone [protected]

          Regards

          Virender Agarwal

          [protected][protected][protected][protected]


          From: urhomeguide del [mailto:urhomeguide.[protected]@hdfc.com]
          Sent: Thursday, February 04, 2010 1:55 PM
          To: Virendra Agarwal
          Subject: RE: FW: Dual Rate Home Loan


          Dear Sir / Madam,

          Greetings!

          Thanks for writing to HDFC.

          We have forwarded your request for file closure. Please provide us with the bank account num and address , wherein you want us to send the refund cheque.

          For further assistance, feel free to call customer care at [protected].

          Looking forward to serve you.

          Regards

          Ruchika
          Customer Care
          HDFC LIMITED

          Great news for existing customers, online information of your Home Loan Account available at http://www.hdfc.com

          Virendra Agarwal <virender.[protected]@greenply.com>

          02/01/2010 10:44 AM


          To
          urhomeguide del <urhomeguide.[protected]@hdfc.com>

          cc


          Subject
          RE: FW: Dual Rate Home Loan


          Dear sir,

          My self submitted all the relevant document at the time of file the application, Mr Luv Kumar Agarwal ([protected])committed me if any reason amount not disbursement they will refund me my all money they charge from me except the lawyer fee Rs 800.

          Till date I have not received any technical repot copy and legal report of said property.
          Due to I have not get the said Money disbursement I have loss the said property,
          I have not asking bank to give me the compensation of loss of property due to they have not confirm and not give disbursement the loan amount.
          I sample request as committed by your representative Mr Luv Kumar Agarwal to refund the Rs 11030 which they take from me at the time of fill the application.

          Hope I will get the said money ASAP

          Regards

          Virender Agarwal

          Address
          14A Third Floor
          Single Store
          Ramesh Nagar
          New Delhi 15
          [protected]
          Dear Mr. Tiwari,

          Please mail your complete name, complete date of birth, policy/application number, contact number(s) and nominee full name at [protected]@hdfclife.com for us to further investigate and provide you a solution on your concern. Once we receive all these details, you can expect a response from us shortly.

          We request your co-operation and regret the inconvenience caused.

          For queries/ more information, please call us toll free on [protected] (any phone)/ [protected] (MTNL/BSNL) or email us at [protected]@hdfclife.com.

          Warm Regards,
          HDFC Life
          Dear Sir,
          i am anish singh has worked for hdfc life having
          employee no.*28567* with agency code *00213781*.my PF account no. is *15522*
          .
          i have applied my PF for full withdrawal from two year.but still
          the past of more than two year, i havn't got any response about
          this.pls update me as
          soon as possible.






          from:-
          Anish Singh
          emp. id-28567
          P.F.no.-15522
          contact no.-[protected]
          Dear Sir,
          I am holding loan account number[protected]. I have asked for list of documents by paying fee of Rs 570/- and have received reply vide R 4438, however in the list of document " deed of apartment is missing " hence I request bank to reissues fresh list of document which is currently with the bank.

          Regards,
          Manas Kumar
          [protected]
          C9/1203A, The Pranayam
          Greater Faridabad
          Faridabad

          Regarding Policy transfer

          I want to transfer my hdfc policy to other company. Due to customer satisfaction. Regards Ajai Kumar chaudhary Policy no. 16944352 Date of birth[protected]
          Hi Ajai, we request you to provide more clarity with regards to your concern so that we can serve you better. Please write with your concern at [protected]@hdfclife.com. Thanks - Ameiya
          Please send my original property papers to Sector 14 Branch of the HDFC Ltd. Gurtgaon. I have made full payment of my loan Account No[protected].
          Partha Sarathi De
          M. No. [protected].
          Hi,
          I have given the cheque no -89192 & 89194 of dated 5 November for premium installment of Home loan file no[protected].
          But Cheque was deposited before the date 4 Nov 2017 due to which my money got deducted from my account .
          Please help to refund my money back in my account.

          Thanks
          Veena
          [protected]
          HDFC Life Customer Care's response, Nov 9, 2017
          Hi, as your issue is related to HDFC Bank, kindly get in touch with them for further assistance.
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            B
            baddipudinrajarao
            from Dhone, Andhra Pradesh
            Jan 7, 2012
            Resolved
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            Resolved

            Address: Krishna, Andhra Pradesh

            I HAVE TAKEN HOME LOAN IN HDFC LTD, VIJAYAWADA.MY LOAN ACCOUNT NUMBER[protected]. SANCTIONED AMOUNT RS:250000.00. THE FIST INSTALLMENT RS:100000.00 IS DISBURSED IN LAST YEAR. SINCE ONE YEAR, SO FAR I HAVE NOT RECEIVED REMAINING AMOUNT OF THE LOAN RS:150000.00. I WAS REGULARLY CONTACT IN YOUR BRANCH MANAGER. YOUR "HDFC" PERSONS OF VIJAYAWADA NOT RESPOND PROPERLY HENCE I COMPLAINED MY PROBLEM, TO YOU. KINDLY SOLVE PROBLEM IMMEDITELY
            OTHER WISE I WAS SUFFERED SO MUCH. PLEASE REPLY THE MATTER TO THE FOLLOWING ADDRESS.
            B.NAGARAJA RAO
            FLAT NO-307
            SRI KRISHNA RESIDENCY
            VIDAYA NAGER COLONY
            2 ND LINE,3RD STREET
            TADIGADAPA-520007
            VIJAYAWADA
            KRISHNA DIST
            ANDHRAPRADESH.
            Aug 13, 2020
            Complaint marked as Resolved 
            I have taken a loan in your Bank..And I repay due amount in time for 6 months.Now i am having two months bending your collection agency persons Mr. karthi & Mr.venugopal threatening me & my-family by phone and in person (house)..because this incident I was lost my Jop..Now i am help less..So Please take action against the persons Mr. karthi &Mr. venugopal.. Other wise I will go to police station for further action against them (I am having voice record of conversation between me and Mr.karthi ). Copy To : RBI Custemer care.


            Loan Account No Loan Amount Tenure EMI Status Product
            18863393 93000.00 24 4554.00 Active PERSONAL LOAN

            Account No. Branch Name
            [protected] TRICHY ROAD MANOJ KUMAR R
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              M
              mohit.ch
              from New Delhi, Delhi
              Jan 6, 2012
              Resolved
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              Resolved

              Address: Mathura, Uttar Pradesh

              Dear Sir,

              Request your help since we have been duped by an pvt insurance company HDFC Insurance of Rs.3.40lakhs, we had got an insurance done of my mother Smt.Suman Lata Chaturvedi in the year 2006 from HDFC insurance & agreed to pay a premium of Rs.99,000/- every year for a duration of 3 years, however when we went to the office of the insurance company we got to know that the money was already withdrawn a year back by an agent using forged signatures & forged documents, I am sure that officials of the company are also involved in the scam, since without their help it is not possible, request you to take an action against HDFC Insurance & people involved in the scam.

              Regards,

              Mohit Chaturvedi
              [protected]
              mohit.[protected]@hotmail.com
              Aug 13, 2020
              Complaint marked as Resolved 
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                N
                ntolani
                from Gurgaon, Haryana
                Jan 6, 2012
                Resolved
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                Resolved

                Address: North West Delhi, Delhi

                Respected Sir/Ma`am
                My name is Naraindas Nathermal Tolani. I am an NRI and resident o[censored]nited Arab Emirates. I have a priority account with HDFC Bank with a customer id of 8277419. The branch manager of the Sector 11 , Rohini, New Delhi branch had sold me a policy No. 13198835, Plan : HDFC Savings Assurance plan. I have been cheated by the branch manager, Mr. amit Bansal(HDFC Employee), the consultant of HDFC , Mr. Krishna.
                The term of the plan is 10 years and the premium is Rs. 500,000 per annum. I was promised that I will get Rs. 72 lakhs or more at maturity. This policy started on 14/10/2009 and I paid premium for 2 years. For the third year, when I visited the branch, one of the employees named Mr. Amit Bansal conveyed that this policy is wrong and there is no benefit, and HDFC could hardly sell this plan. He said I will try to convert it to Hdfc Gold Fund, but later he sent a consultant from HDFC bank, for this plan, at my residence. The consultant said that he cannot cancel the policy but can try to reduce the premium to Rs. 10,000 per annum to which I agreed. Till 1 week I dint get reply for the confirmation of the new premium of Rs. 10,000, hence I visited the branch again. There I was told by Mr. Amit Bansal that we cannot reduce the premium. Then after a few days, I got a call from Vishakhapatnam, that my policy was overdue and I should pay the premium. I explained on the phone that I had spoken to the consultant of this plan and with my branch employee regarding the reduction of the premium. After, listening to all this the lady on phone said that I can reduce the premium to Rs. 250,000 instantly. I gave the telephone nos of the branch manager, Mr. amit bansal, the consultant who visited my residence to the lady. I asked her to talk to these people as I am in talks with them for reduction of the premium. Then again I did not receive any reply from anyone. Then I visited the branch again, and discussed the matter with the branch manager again. The branch manager called his head manager in front of me, and spoke about the entire issue and got an approval to reduce the premium to Rs. 250,000. Then as a confirmation he took my signatures on a blank form and he collected a chq from me of Rs. 250,000 dated 23/11/2011.
                After a few days I tried to check the status of my payment online, and to my surprise, I saw that my policy is lapsed. Then I called the consultant, he then said that your policy has lapsed and you have lost your Rs. 10 Lakhs (The previous premium paid for 2 years). He said that please collect your chq of Rs. 250,000 from me.
                I don’t know what to do, whom to contact now. This is how an NRI is fooled by various bank employees. Please help me get my money back.
                Yours Truly
                Naraindas Nathermal Tolani
                [protected]
                [protected]
                Aug 13, 2020
                Complaint marked as Resolved 

                Plan — Employment

                May I know whether the letter below which was addressed to me is aunthentic or not. Does Mr Mark Waves who is 40 years old work the EXECUTIVE CHEF Manager?

                Dear Au pair,

                We have decided to find a Au pair that will teach my wife and son
                English. We are looking for an Au pair to be a big sister or brother to
                our child and to become another member of our family.

                My name is Mr Mark Waves and I am 40 years old the EXECUTIVE CHEF
                Manager of Russel Hotel London,my spouse Mary is thirty three years
                old.

                We live in a four bedroom house in Residential Services University Way
                London E16 2RD United Kingdom and have one son Peter age 2 years old.

                Peter likes to go to the parks once a week and we would like you to take him.
                We will require you to take care of our son for about 30hrs a week.
                You will have weekends free and we will pay you £500 per week pocket
                money which we will give to you every Friday and a monthly salary of
                3000 GBP.

                Our residence is very open and near the city and there are other au
                pairs close by. There is also a good language school and we will
                encourage you to go for lessons there to learn English if you wish to.
                In the area there is one pub full of young people, a shop/post office
                and a hall where people get together to have parties. There is also a
                bus stop outside our house with direct access into the city center.

                You will have your own bedroom and your own bathroom either live in or
                live out fully furnished , plus desk phone and computer system with
                internet.

                We do not have any pets and we do not smoke.

                We need an Au pair to start with us soon and stay until at least 6
                months or more. We will need you to drive our second car if you can
                and we shall arrange some driving lessons for you when you arrive. You
                may use this car for taking the children to school, going to your
                English classes and for your private use.

                Do tell us when you will be free to start up duties with us.And do
                send your Resume and pictures for perusal.

                We are a fun young family looking for a kind hearted fun Au pair to
                mix in with our family.

                Our family shall pay for all travel expenses okay hence If you are
                interested and would consider being our Au pair please let me know as
                soon as you can so that I can make the necessary inquiries and get
                back to you.

                Yours sincerely

                Mr Mark Waves
                [protected]@gmail.com
                [protected]
                Below is the e-mail I received today from the same man!-->so we both know the answer now:)-->scam

                Dear (my name)

                Your profile was shortlisted from www.totalesl.com by Qatar Airways
                United Kingdom Human resources manager Mr. Mark Waves.

                We are looking for a professional International English Language
                teacher/Linguist who can take my son and Wife in Professional English
                classes from Any Country that can speak English and is willing to stay
                with us for a minimum of 12 month(s).We found you as one who meets our
                requirements, having read your profile and we are offering you a
                position in my family hoping you would accept.

                If you are interested to start up employment where a nice monthly
                salary, Accommodation, Free insurances, Free staff private car and many
                more benefits will be use in making your Months/Years a very wonderful
                experiences in our Family.

                I need your updated resume and teaching Certificate for me to discuss
                more about you with my family and also talk to your references.

                We are looking for motivated Teachers & experienced Teachers at English levels.

                Best Regards.
                Mr. Mark Waves
                [protected]@gmail.com
                [protected]
                Here is the same one

                Dear ( My name),

                We have decided to find a Teacher that will take care of my son.

                We are looking for an Teacher to be a big sister or brother to
                our child and to become another member of our family.

                My name is Mr Mark Waves and I am 40 years old, my spouse Mary is
                thirty three years
                old.

                We live in a four bedroom house in Residential Services University Way
                London E16 2RD United Kingdom and have one son Peter age 3 years old.

                Peter likes to go to the parks once a week and we would like you to take him.
                We will require you to take care of our son for about 30hrs a week.
                You will have weekends free and we will pay you £500 per week pocket
                money which we will give to you every Friday and a monthly salary of
                3500 GBP.

                Our residence is very open and near the city and there are other au
                pairs close by. There is also a good language school and we will
                encourage you to go for lessons there to learn English if you wish to.
                In the area there is one pub full of young people, a shop/post office
                and a hall where people get together to have parties. There is also a
                bus stop outside our house with direct access into the city center.

                You will have your own bedroom and your own bathroom either live in or
                live out fully furnished, plus desk phone and computer system with
                internet.

                We do not have any pets and we do not smoke.

                We need a Teacher to start with us soon and stay until at least 6
                months or more. We will need you to drive our second car if you can
                and we shall arrange some driving lessons for you when you arrive. You
                may use this car for taking the children to school, going to your
                English classes and for your private use.

                Do tell us when you will be free to start up duties with us.And do
                send your Resume and pictures for perusal.

                We are a fun young family looking for a kind hearted fun Teacher to
                mix in with our family.

                Our family shall pay for all travel expenses okay hence If you are
                interested and would consider being our Teacher please let me know as
                soon as you can so that I can make the necessary inquiries and get
                back to you.

                Yours sincerely

                Mr Mark Waves
                [protected]@gmail.com
                [protected]
                Here's mine: seems he now has a daughter

                Message:

                Dear Applicant,

                How are you doing? hope you are doing great.

                We wish to bring to your notice that we the family of Mark Waves are looking for a private tutor for our Daughter who is four year old.

                If you are interested do well to apply and send your current resume and picture for perusal.

                Thanks and hope to hear from you as soon as possible.

                Sincerely
                Mr Mark Waves
                [protected]
                Here is mine :

                Dear Au pair,

                Your profile was shortlisted from www.aupairplacement.com by Qatar Airways
                United Kingdom Human resources manager Mr. Mark Waves.

                We are looking for an Au pair who can take care of my Daughter while i and my wife are away for work.

                Au pair classes from Any Country that can speak English and is willing to stay
                with us for a minimum of 12 month(s).We found you as one who meets our
                requirements, having read your profile and we are offering you a
                position in my family hoping you would accept.

                If you are interested to start up employment where a nice monthly
                salary, Accommodation, Free insurances, Free staff private car and many
                more benefits will be use in making your Months/Years a very wonderful
                experiences in our Family.

                I need your updated resume for me to discuss more about you with my family and also talk to your references.

                We are looking for motivated and hard working Au pair.

                Best Regards.
                Mr. Mark Waves
                [protected]@gmail.com
                [protected]
                I understand how Mr.Tolani is feeling because I have been through exactly same situation with HDFC Bank. I have lost 3 lac rupees and have decided not to pay next installment. HDFC Savings Assurance plan is a scheme to rip off the NRI's.

                Mr. Tolani, please e-mail me, I would like to discuss further details with you.
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                  S
                  sarim khan
                  from Bengaluru, Karnataka
                  Jan 5, 2012
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                  Address: Nainital, Uttarakhand

                  DEAR SIRMAM
                  i opening a new account in hdfc bank rudrapur branch submit the form date 27/12/2011 . but my account is not actived till now so i request plz actived my account and my complaint no is[protected]500






                  thanks and regards
                  Sarim khan
                  Mob:[protected]
                  Dear Customer,

                  We apologize for the inconvenience you are facing due to delay in opening of account. We request you to write to [protected]@hdfcbank.com with the reference number TTU[protected] and below details: We request you to kindly provide us with the following details to check the account opening status:

                  1. Reference Number

                  2. Date of submission

                  3. Remittance details (Cheque number, Amount, Issuing bank and branch)

                  Regards, Customer Assistance, HDFC Bank
                  Dear sir

                  Thank you all for your kind cooperation.
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                    L
                    lavanyadakinedi
                    Jan 5, 2012
                    Resolved
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                    Address: Hyderabad, Andhra Pradesh

                    The HDFC bank deduct Rs 110.30 from my account when i transferred Rs 5000 from my account to another bank in the same state. I just want to know on what basis you are deducting this when RBI site is mentioning that using NEFT only Rs 6 will be charged.I am attaching my bank details:

                    Lakshmi Lavanya Dakinedi, HDFC bank, Hitech Ciity, Hyderabad.
                    3RD PARTY CASH TXN INC ST & EC 221211 - 4 jan 2012

                    Please look into this matter and kindly do the needful.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    HDFC Bank Complaints - Charged money without any information

                    The HDFC bank deduct Rs 110.30 from my account when i transferred Rs 1000 from other bank to my account. FYI, both my accounts is in same state in Delhi. I just want to know on what basis you are deducting this when RBI site is mentioning that using NEFT only Rs 6 will be charged.I am attaching my bank details:

                    Account No. Branch Name
                    [protected] SARITA VIHAR,NEW DEL MANOJ KUMAR GUPTA

                    The details of transaction is :

                    14 Jul 2010 3RD PARTY CASH TXN INC ST & EC[protected] Jul 2010 110.30

                    Please look into this matter and kindly do the needful.
                    Dear Customer care,

                    My name is T.Bharathi i have lost my debit card i have blocked it and applied for new debit card on 23/8/10 the bank person said in 7 working days i will get..The girl beside me in my room has stolen the card she know details of me every thing so she applied for third party transactions..can you help in this matter...How can i be secure from this shall i block the net banking account or as i told i have applied for new debit card will all my details like TIN, net banking number all will change or will be same as the old one..Please reply back to my query with a solution what can i do to be secure..

                    Regards,
                    Bharathi.
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                      Address: East Delhi, Delhi

                      To,
                      Concern person
                      Subject: Investment manipulation during Account opening
                      Dear Sir/Madam,
                      I, Kanchan Sharma wanted to complain about Deputy/Assistant Manager Ankush Verma.
                      We came to the Vishwas Nagar bank to open a saving account on my name and my sister’s Beena Sharma’s name. During the initially inquiry we were told to get classic status saving account we must invest one lakh each in HDFC...
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                      V
                      varshavsankar
                      from Bengaluru, Karnataka
                      Jan 4, 2012
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi

                      my account number is [protected].i have lost my customer id.kindly send it to my email address.
                      Email:[protected]@gmail.com
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      I have forgt my net banking customer id.Please provide us with my customer id send it to my mobile number or mail it .
                      my account no is [protected]
                      Sir, I have Salary Account, ATM Card, IPIN and TPN. My Account Number is: [protected]
                      Please send me Customer Identification Number.
                      My Mail id: [protected]@yahoo.com
                      I dont have my customer id. please let me know it on my yahoo id- [protected]@yahoo.com
                      i sir this is my ac no [protected] pls provide my customer id to my mail id [protected]@gmail.com asap
                      Please enable my CID and IPIN password.I want my FD statement and My saving account statement.My CID number is 2032961 and IPIN password is K2WS6M.Please enable/open it my account.And my e mail id is (nadeem.[protected]@yahoo.com)Please send the detail statement of FD account and saving account, my PO BOX number is:48515 and jeddah number is:21582, and i am staying in JEDDAH, K.S.A.MY ATM card is expired your branch is without my information is left from Jeddah.
                      dear sir

                      hdfc banke mera saving acouunt active ho gaye he par muje customer id nahi mila he to pls send me customer id
                      acouunt number--[protected]
                      MY ACCOUNT NO[protected]
                      PLZZ SEND ME CUSTOMER id to ggpnswati.[protected]@gmail.com
                      Dear Customer,

                      We request you to elaborate more on your query to enable us to assist you
                      I HAVE LOST MY HDFC NETBANKING CUSTOMER ID, BUT I DO REMEMBER MY PASSWORD. KINDLY MAIL ME THE PROCEDURE TO RECOVER MY CUSTOMER ID.

                      THANK YOU,
                      JIVAN JYOTI ROUT

                      EMAIL: [protected]@rediffmail.com
                      HDFC ACCOUNT and customer id
                      Is my account activated and want to know my customer id number

                      plz kindly reply to this mail as soon as possible
                      my a/c no [protected]
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                        R
                        rajusnair
                        Jan 4, 2012
                        Resolved
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                        Address: Thiruvananthapuram, Kerala

                        I have taken a housing loan top up from hdfc limited, when i did pre closure they charged me 2% of charges. As per RBI there should not be any additional charges for housing loan related pre-closure, however they charged. So anyone please helped me to file the complaint to a responsible sector.

                        Thanks and regards
                        Raju Sadasivan Nair
                        [protected]@hotmail.com
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          N
                          nkadu
                          Jan 4, 2012
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra

                          I have not used my HDFC Credit card on[protected] at BLIZZARD ENT*ONL STORE US But 32,900 INR has been charged on my card towards BLIZZARD ENT*ONL STORE US on the[protected] to which I am not aware of. please help me in cancelling that transaction and debiting the amount back to my card.
                          I have already called to Customer care of HDFC bank but they have not responded sensibly on this, Please do the needulf for this.
                          Thanks,
                          Nilesh
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          I have not used my credit card no [protected] on[protected] at chargetrust.com. But 2773 INR has been charged on my card towards Chargetrust.com on the[protected] to which i am not aware of. please help me in cancel that transaction and debiting the amount back to my card.
                          Dear Sir/Madam,

                          We will investigate this from our end. We would require a few details like your full name and contact details and details of the disputed transaction so that we can get back to you with an update. Please write to [protected]@hdfcbank.com with these details and the reference number TTU[protected]. Also, we request you not to post sensitive information such as your credit card number on a public forum as this as it may compromise the security of your card.

                          Regards, Customer Assistance, HDFC Bank
                          Dear Mr Nilesh,

                          At the outset, we regret the inconvenience caused. We would require a few details to look into your complaint. Please write to [protected]@hdfcbank.com with your credit card and contact details, details of the transaction (date, amount, id) and the reference number TTU[protected]. We will check from our end and respond to you.

                          Regards, Customer Assistance, HDFC Bank
                          I have received email from HDFC for duplicate unauthroize transaction in my credit account. Those transactions not made by me. Even I made a request to block the card and now bank sent statement to pay the outstanding balance including these unauthorized transaction. Transactions happened in different country.
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                            S
                            shadabalmam
                            from Mumbai, Maharashtra
                            Jan 4, 2012
                            Resolved
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                            Resolved

                            Address: South Delhi, Delhi

                            Dear Sir/Mam,

                            Please be infromed that I hold a Salary Account in HDFC Bank Hemkunt Tower Nehru Place Branch.

                            My Account No is - [protected]
                            My ATM Card No is - [protected]
                            My Online complian No is - 285514 (Registered on 14 Oct 2011)

                            On 14 Oct 2011 I made a withdrawal of Rs. 1000/- from AXIS Bank ATM located at Main Dadri Road - Bhangel Noida.

                            After 2 minutes one more withdrawal of Rs. 10000/- took place from same ATM and amount was deducted from my account which I did not do.

                            I registered my online complain same time in HDFC Bank and later gave written complain as well followed by Police FIR upon asking of HDFC bank. When a gave all papers to HDFC bank in Hemkunt Tower Nehru Place branch, the branch manager asked me to gave a copy to AXIS bank as well so that they can ask AXIS bank for footage to catch hold of culprit.

                            But since then both banks and my account holding HDFC branch and its people are misguding me and not helping me at all.

                            Please advise me should I go legal against both the banks.

                            Regards,

                            Almam Shad
                            [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear Sir/Mam,

                            I am Alam from India looking for following material in huge quantity.

                            1. Unvulcanised Rubber Compound from Tire Plan - Port Tughlakabad Delhi India

                            2. HMS - Port Dadri Port Greater Noida India

                            3. Brass Scrap - Port Dadri Port Greater Noida India

                            4. Aluminum Scrap - Port Dadri Port Greater Noida India

                            5. Copper Scrap - Port Dadri Port Greater Noida India

                            Our payment terms 100% L/C or part payment in cash when our loading starts in our presence and balance thru bank after documents received.

                            Kindly give me your best CIF offer at the mentioned Ports.

                            Regards,

                            Alam

                            0091-[protected]
                            shadabalmamATrediffmailDOTcom
                            Dear Mr Shad,

                            We have already reverted to you on January 3, 2011 confirming that Axis bank is unable to provide the video clipping of the transaction. For any further queries, we request you to write to [protected]@hdfcbank.com with the reference number TTU[protected].

                            Regards, Customer Assistance, HDFC Bank
                            Dear Mr Shad,

                            We have already reverted to you on January 3, 2011 confirming that Axis bank is unable to provide the video clipping of the transaction. For any further queries, we request you to write to [protected]@hdfcbank.com with the reference number TTU[protected].

                            Regards, Customer Assistance, HDFC Bank
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                              S
                              srishiva4u
                              from Mumbai, Maharashtra
                              Jan 3, 2012
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              According to my Complained, I got SMS transaction from HDFC on 26 and 27 Mar 2011 night and on Monday (ie 28 Mar 2011) I visited HDFC Branch and complained through customer care number . The complained number given by HDFC ie complained no[protected] and while launching complain i have inquired FIR but customer care executive told that no need for FIR currently and told to fill and drop charge dispute form.Same day i called up Blue Dart (waybill no [protected] ) Sakinaka Branch they told that card has been delivered and again i called up Blue dart and told them that the card has been delivered to unauthorized person and no correct identity proof they have deliverd the card .

                              Next day (ie 29 Mar 2011 ) I have filled up the charge Dispute form and droped at HDFC ATM drop Box Airoli Branch after 2 days HDFC called up and I explined all the things and Blue Dart also called me for card delivered address and details.

                              On 30 Mar 2011 Blue Dart Team Visited the Holcim Office where the card has been delivered and I informed to HOLCIM HR jismith and asked Security person who the guy but he was unable to recognize.The security person tlod that before courier guy came he got call that his courier will arrive and do call me (given number But unavailable) and he will collect the same .when the Blue dart guy came to office security person called up that unknown guy and asked him to collect the courier .

                              on 31 Mar 2011 HDFC executive called me to launch the complain against do not change the address for communication and mobile number but the executive aggreed on given the complained number [protected] as i have complained the unauthorized person have been changed the number (Not available) .

                              Next day ie 1 April 2011 i got call from HDFC hat they are following with Blue Dart and let me know the status.

                              on 4 or 5 April 2011 I got call from Blue and they are working on the mentioned complained and let me know the status ASAP.

                              last week i got call approx 18 April 2011 from HDFC stating that FIR should be launch and let us know but i have told that i am not responsible person to do FIR complaint regarding about HDFC .After that I did not got a call from HDFC of status of complained .



                              This is to stating that I have not recived the credit card and HDFC is working on the complained number which mentioned above.

                              Now they are calling for credit card payment kindly help in my justice
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              HDFC is nothing doing to investigate who is fraud
                              Dear Sir/Madam,

                              We understand your concerns and regret the inconvenience caused to you. We will look into this from our end and respond with an update on the status of your card and pending dues. Please write to [protected]@hdfcbank.com with your application reference number and contact details and the reference ID TTU[protected].

                              Regards, Customer Assistance, HDFC Bank
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                                B
                                balapindi
                                from Chennai, Tamil Nadu
                                Jan 3, 2012
                                Resolved
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                                Resolved

                                Address: Gurdaspur, Punjab

                                have mobile no [protected] for the last five years, I used to recieve alert on my this mobile no for the last three years. Few days back i recieve message that from now onwards you will not recieve message or alert on this mobile no But on [protected] regd 6 years back. i have not the mobile no [protected] for the last three years. so am facing much difficulty in recieving my alert/message on mobile no [protected]. may add have submitting application and also email when mobile no [protected] was cancelled/disconnected. Now request you Please arrange to get my mobile no [protected] regd so that i amy be able to recieve my messages of DR/CR. I have also a credit card for the last five years. so I could not make the payments in time for want of recieving alert/message on my mobile no [protected]. An earlt action will be appreciated being a very old custmor of your Bank.
                                Yudhvir oberoi
                                sb a/c no [protected]
                                Manwal Bagh. Shahpur kandi road.
                                pathankot. 145001
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Dear Mr Oberoi,

                                We believe our team has responded to your email vide ref no.[protected] Also, please do not post sensitive information such as your account number on a public platform as this as it may compromise the security of your account.

                                Regards, Customer Assistance, HDFC Bank
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                                  V
                                  vanithach
                                  from Hyderabad, Telangana
                                  Jan 3, 2012
                                  Resolved
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                                  Resolved

                                  TPT CHARGE

                                  Address: Andhra Pradesh

                                  hello i have been charged rs 110.30 as 3RD PARTY CASH TXN INC ST & EC 101211 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours....
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                                  Manikandan B
                                  from Mumbai, Maharashtra
                                  Jan 2, 2012
                                  Resolved
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                                  Resolved

                                  Address: Coimbatore, Tamil Nadu

                                  I had applied for Home/Land purchase loan to purchase land in Coimbatore. Submitted all the required documents and processing fees of approx Rs11,500. HDFC initially said they will fund only 70% of the total land cost as it is a "Land Loan". Only for "Home Loan", they give 80% for the value more than 20Lakhs. Since I said, I cannot afford to proceed if I have only 70% and was about the cancel the Loan, they confirmed that they will give 80% of the cost. HDFC did confirm the date of cheque issue and we did fix the Registration date and called the Seller, purchased the registration papers for few Lakhs and taken a DD few thousands, Also paid the seller the remaining 20% of the cost. On the day of registration, HDFC says, they will give only 70%. Also the managers said "HDFC does not encourage and provide loan for Land purchase. Because I am an existing customer, they considered for the same". The Sales executives say something and promise something, the HDFC managers, technical assessor, credit assessor does something. Never go to HDFC Sales Executives or HDFC for Home Loan. Finally I had cancelled my loan, lost the processing fee. Due to all these HDFC issues, I was forced to think about ending my life. I had cried a lot. But realized that HDFC is a cheater. They do not consider customers at all. Around 2 full days been wasted at HDFC office and no use. Now I am praying god to get the 20% of the amount paid to the seller. This 20% amount is my one full year salary.

                                  The HDFC managers questioned me "Why did you go to the HDFC Sales guy?". I did call Chennai HDFC Office and enquired about the Loan and they only directed me to the HDFC Sales guy. Then how come these managers are asking me this question? Why do they have HDFC Sales team then?

                                  The HDFC managers told me that "HDFC does not encourage or provide loan for land purchase and since you are the existing customer, we considered your application". If this is the case, then why they do not tell me upfront when I submitted the document or when the lady from Credit assessment/approval team spoke to me? The lady only confirmed the amount. She did cross check with the Technical assessor before confirming it to me.

                                  Never believe the words from HDFC Employees, officers,managers. Ask for written proof on whatever they tell you. They easily and quickly change their words.

                                  Cheating is very common in HDFC. I am sure anyone approaching HDFC will have a some sad story to share.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  i totallyagree with you
                                  Yes never believe HDFC sales person. This happened to me also and will soon lose my processing fee. They are utter cheaters.
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                                    deepa87
                                    from Gurgaon, Haryana
                                    Dec 31, 2011
                                    Resolved
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                                    Resolved

                                    Address: Gurgaon, Haryana

                                    Dear Sir,
                                    As discussed with Anam (Request no [protected]) customer care representative, you have to pay only Rs500/- Processing fees and service tax on Rs500/-. But you have charged COC Processing fees Rs1000/- and Service tax on Rs1000/-. As discussed with representative after that I have took loan Rs50000/- and Rs 7082 extra pay on Rs50000/-.
                                    Would request to you please reverse COC processing fees Rs500 and also service tax on Rs500/-. Earliest.
                                    And if you are not reverse the COC Processing fees Rs 500/- and service tax than I will not pay any installment.

                                    Card No-4617xxxxxxxx6608) HDFC Bank LTD

                                    Regards,
                                    Deepak Kr Gupta
                                    Mo No [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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