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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
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18423
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HDFC Bank reviews & complaints page 168

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S
srujangajula
from Delhi, Delhi
May 17, 2022
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I was done a transaction at HDFC bank an amount of 10, 000/- on 02/05/2022 at time 17:39PM, amount got deducted from account I did not received a cash from the bank but I received a slip from that ATM saying that transaction got declined. I thought I get the money to my account automatically but that does not happen, so I took the transaction slip from bank trash slip and called icici customer care on the same date.

They have request with HDFC bank with request id SR[protected] can you please respond. please find below details and attachment.

My account Bank: ICICI bank
ATM bank : HDFC bank
Transaction Date and time: 02/05/2022 and 17:39
ATM NO: P1DCHD49
Transaction slip serial number: 3209
amount:10, 000/-
Transaction message: WITHDRAWAL TRAN.DECLINED CONTANCT BANK
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 18, 2022
HDFC Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. With reference to your complaint regarding a debit placed on your ICICI Bank account in spite of non dispensation of cash from an HDFC Bank ATM. However, we request you to contact ICICI Bank.

1. Your bank will raise a chargeback dispute/query on us (HDFC Bank) seeking the disputed transaction status.

2. If the transaction stands valid as per your claim, the funds will be returned to the issuing bank, which would be credited to your account by your respective bank.

-Anay
HDFC Bank Customer care.
May 31, 2022
Updated by srujangajula
When I contact the ICICI customer care they are saying they are not getting response from HDFC bank, can you please response to the service ticket -SR[protected].
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    R
    ritzee_66
    from Kolkata, West Bengal
    May 17, 2022
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    Resolved

    I have opened my salary account in April, and due to some reasons I didn't receive my KYC link so I visited the Dunlop branch HDFC and completed all the formalities of KYC. They told that I'll be receiving my welcome kit within 5 days and also the KYC will be done within 3-4 working days.
    But it's been more than one month, neither my KYC is completed nor I received the kit. Though after contacting the bank's representatives and visited the branch even many times, they're still keeping it in hold and so the issue is not resolved yet.
    I kindly request you to look into the matter asap and let me know till when it'll be done exactly.
    Jul 6, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 18, 2022
    HDFC Bank Customer Care's response
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      S
      Sumit0407
      May 17, 2022
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      I purchased Iphone 13 pro max and was supposed to get a cashback around 5k-6k which I never received
      was that a scam ??.
      I checked that similar complaints are registered here. Please resolve it
      it's more than 6 months now and it should get credited with in 120 days
      HDFC Bank customer support has been notified about the posted complaint.
      Jun 13, 2022
      Updated by Sumit0407
      No one contacted me yet. HDFC why are you taking to so much time just to reply.
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        A
        anuj10869
        from Gurgaon Rural, Haryana
        May 17, 2022
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        Hi

        my UPI I'd blocked for security reason please unblock my UPI I'd
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          Vanshita Muskaan
          from Bhubaneswar, Odisha
          May 17, 2022
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          Address: Xavier Square, Bhubaneswar

          Today morning i got a message from hdfc bank that my upi access has been blocked due to security reasons and now i am unable to do upi transactions. I am facing a lot of issues. How do i unblock my upi access?
          HDFC Bank customer support has been notified about the posted complaint.
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            L
            Loudulal
            May 16, 2022
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            Address: Hdfc Bank marathalli Bangalore Karnataka

            Hi team,
            I have two ongoing debit card emi loan and payment for emi was made still payment return fee was charged amounting 550+99gst totally 1298 for both the accounts.
            Please waive off the charges as payment is been made on due date for the accounts.
            I kindly request to return and waive off the charges.
            Also there was sufficient amount for the day before the end of the day and yet charges have been levied.
            Please do the needful as the penalty amount is 50% of the emi and that is too much for me to bare.
            Thank you.
            Regards
            Raj
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              senthilvelanp
              May 16, 2022
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              I have closed my pending payment for the credit card amount for hdfc card no [protected]

              still i have not received the noc from hdfc bank
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                Rahul Chandwani
                May 16, 2022
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                Credit card bill paid twice from app
                as the app did not update the due amount of 5853.
                so I paid again.
                but my account was debited with the same amount 2 times
                HDFC Bank customer support has been notified about the posted complaint.
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                  Y
                  yeswanth52
                  from Chennai, Tamil Nadu
                  May 16, 2022
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                  Address: Chennai

                  In the month of Oct 2021 i have purchase an Iphone 13, at that time there was a launch offer with cashback of 7000 rs which will be credit upon completion of 120 days. regarding this i have called customer 3 times in which 2 times they have said that it will be credit on upcoming month. i got upset and on 3rd time i have asked them to raise complaint and all of the sudden they are asking me for proof. With what proof they have said that it will be credited in upcoming month. and after asking this question they are asking me to check with Merchant. In this case Merchant is so clear offer is provided by bank and it is no way related to us. HDFC is making advertisement of cashback making people to buy the product and they cheat on this kind of Cashback offer.
                  My point is so clear HDFC doesnt have any data base on cashback. they have all my data in one touch do they need proof.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    Rahul Tiwari 1
                    May 16, 2022
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                    Address: lucknow

                    मैं आपको ये बताना चाहता हूं कि मेरी एक पॉलिसी HDFC Life ProGrowth Plus Policy 19204841. जो कि किसी वजह से डिस्कंटीन्यू हो गई हैं। जिसको लेकर मुझे आपके कस्टमर केयर की तरफ से पिछले 2-3 महीनों से लगातार फोन आ रहे थे।
                    कस्टमर केयर से मुझसे ये कहा गया कि आपके जो पॉलिसी डिस्कंटीन्यू हो गई हैं उसकी वैल्यू 33 हजार के आस पास हो गई हैं। अगर आप इस अमाउन्ट में से आप किसी भी एक पॉलिसी में इन्वेस्ट करेंगे तो आपका बाकी बैलेंस जो भी होगा वो आपके अकाउंट में वापस कर दिया जायेगा इसके लिये आपको कुछ डाकुमेन्ट भी देना पड़ेगा। मुझसे जो जो भी डॉक्यूमेंट मांगा गया वो मैने ई मेल के जरिये जमा भी कर दिया। उसे बाद से मुझे लगातार फोन आते रहे और कस्टमर केयर से बात हुई तो उन्होने मुझे एक हेल्थ प्लान लेने को कहा। जिसका प्रीमियम 9490 बताया गया। जब मैंने 9490 प्रीमियम पर हेल्थ प्लान को लेने के लिये अपनी स्वीकृति दे दी तो फिर से एचडीएफसी लाइफ कि तरफ से एक वेरिफिकेशन कॉल भी आया। उसके बाद मुझे बकायदा एचडीएफसी लाइफ की ओर से फाईनल मेल भी आया उसी मेल को लेते हुए मैं आपको रिप्लाई भी कर रहा हूं। वेरिफिकेशन कॉल के लगभग 1 हफ्ते बाद मुझे फिर से
                    एचडीएफसी लाइफ की ओर कॉल आता हैं कि आप का जो न्यू हेल्थ पॉलिसी हैं उसका प्रीमियम लगभग 1400 रूपये तक बढ़ गया हैं । आपके बैलेंस एमाउट से काटा जा सकता हैं अगर आप इजाजत दे। तब मैने कहा कि जब पॉलिसी लेने की बात हुई तब तो प्रीमियम 9490 था 1 हफ्ते बाद
                    कैसे 1400 रुपये बढ़ गया। इस बात को लेकर मेरी पॉलिसी नही की जा रही हैं।

                    अब आप ही बताये जब आपके द्वारा ही मुझे कॉल और ईमेल के जरिये 9490 रूपये में पॉलिसी देने की बात कन्फर्म की गई हैं तो फिर कैसे पॉलिसी का प्रीमियम बढा दिया गया। कृपया करके मेरी समस्या का निदान करे।

                    उम्मीद करता हूं कि आप मेरी समस्या को ध्यान में रखते हुए जल्द से जल्द कारवाही करेगें

                    आपका पीड़ित ग्राहक
                    राहुल तिवारी
                    [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      karan217
                      May 16, 2022
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                      Address: Sarthana Jakat Naka - Kamrej Rd, opp. Rajhans Swapna, Sarthana Jakat Naka, Subhash Nagar, Nana Varachha, Surat, Gujarat 395006 India

                      (The Credit)This company editing the bank statement for the credit card approval and submitting to the branch. email id [protected]@gmail.com or [protected]@yahoo.com
                      HDFC Bank customer support has been notified about the posted complaint.
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                        J
                        Janvhi bharat
                        from Pune, Maharashtra
                        May 15, 2022
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                        Address: A 242 nanavati nager srpf group 1 hadpsar pune 411022

                        I have send money kvs main brarnch.i was sending kve pune area by mistake send main brarnch plz ihave return my school fee argent 1525 tranction I'd is[protected] my name is sneha bharat nazare .plz refund my school fee argent I need it
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          Rajatraj066
                          from Delhi, Delhi
                          May 15, 2022
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                          Hi HDFC BANK

                          My name is rajat kumar, i am holding A Two Wheeler loan id -8256301, ,

                          I am not paying my loan from 1year, because I am struggling with my life, ,

                          I am surfing from TB, I have all medical report and docs

                          And now my wife is surfing from health, issue I have all documents exra, lab reports, treatment docs, and medicine is continue till 6month

                          I am job less, my wife is on bed rest, and we have a small baby also

                          Now in this situation please tell me how can i close settlement in one go?

                          Your field executive and your recovery team ask amount in go, our he said that handover the vechile

                          I want emi in settlement, , please give me emi in settlement amount

                          Regards
                          Rajat kumar
                          HDFC Bank customer support has been notified about the posted complaint.
                          May 15, 2022
                          Updated by Rajatraj066
                          Not resolve problems
                          May 15, 2022
                          Updated by Rajatraj066
                          Problem not resolve, , (but hdfc marl as resolved)
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                            P
                            Panchala Santha rao
                            May 14, 2022
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                            Address: vijayawada

                            The amount was deposited into the suspense account of HDFC retail branch to get adjusted to my loan account towards EMIs was never adjusted to my loan account.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              P
                              Panchala Santha rao
                              May 14, 2022
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                              Address: Vijayawada

                              The amount was deposited into the suspense account of HDFC retail branch to get adjusted to my loan account towards EMIs, but they never adjusted this amount to my loan account
                              HDFC Bank customer support has been notified about the posted complaint.
                              May 14, 2022
                              Updated by Panchala Santha rao
                              The amount was deposited into the suspense account of HDFC retail branch to get adjusted to my loan account towards EMIs was never adjusted to my loan account.
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                                T
                                Tejaswinimolli
                                May 14, 2022
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                                My account has been blocked. I have visited the HDFC bank (Pundlik nagar, Aurangabad) and they don't have proper information on how to do re-kyc and asked me to contact customer care. On calling the customer care, they asked me to visit the branch.
                                I have updated the required documents online now. Please unblock my account asap as there are few transactions i have to make from the account and my money trapped in it.
                                This is very frustrating... And would like to close my account with this type of service.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  P
                                  Piyush1991jain
                                  from Delhi, Delhi
                                  May 14, 2022
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                                  We have received a message for hdfc bank mandate issue to paisa bazar.
                                  Please help me on the same as I don't apply any mandate here

                                  Alert!HDFC Bank Mandate reference no: HDFC***‡ issued to Paisa Bazaar_Razaar pay with value Rs. 99999.00 and frequency ADHO is received today for processing.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    H
                                    Hanisha499
                                    from Noida, Uttar Pradesh
                                    May 13, 2022
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                                    I am unable to make any transactions nor being able to login to UPI id using HDFC bank details.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      J
                                      jagdishchand536
                                      May 13, 2022
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                                      Address: Agggarwal Colony Street No.2, Jalalabad (w) District Fazilka punjab Mobile No. 9814687102

                                      I have HDFC Bank credit Card No. [protected]. I have obtained a jumbo loan on the said card. Now i want to close my above loan and i have requested many time to the bank officials but they are not ready to close my loan account and harras me. so please solve my issue.

                                      Thanks
                                      Jagdish Chand Advocate,
                                      Aggarwal Colony, Jalalabad (w)
                                      District Fazilka, Punjab
                                      Mob.[protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        U
                                        Uday Kumar Yadav @Chittoor
                                        from Chittoor, Andhra Pradesh
                                        May 13, 2022
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                                        Resolved

                                        Address: HDFC BANK

                                        Hi Team,

                                        I have initiated a transaction amount to the merchant on 11th Apr 2022 amount have been debited from my account but not credited to the receiver.

                                        We have raised a compliant from receiver bank and they have confirmed that they didn't received from the particular transaction ID from HDFC bank.

                                        I have logged a case on 2nd May to the HDFC Bank and they have given a TAT till 11th June 2022, when I have called them and asked regarding why this is required this much bid TAT they have confirmed as per RBI police we have provided the TAT.

                                        From 9th May when I am trying to reach out to the customer care and connecting it to the escalation team also there was no use.

                                        I need the amount which has to either refund me or to credit it to the receiver.

                                        You can reach me at [protected].

                                        Regards,
                                        Uday Kumar
                                        Jun 17, 2022
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 15, 2022
                                        HDFC Bank Customer Care's response
                                        "Dear Customer,

                                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance "
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