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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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18420
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HDFC Bank reviews & complaints page 168

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M
MMonty
from Chhindwara, Madhya Pradesh
Dec 18, 2021
Resolved
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I ordered Two phone from Amazon On diwali sell
first was on 3rd october 2021 that's order ID was[protected]
I paid for that 37, 241/- from my Debit card.

and second was on 9th of October and that's order ID was[protected]
I paid for that 31, 512 /- from my Debit card.

I Paid for both of that from my debit card through EMI option.

But I returned all two mobiles to Amazon .
And Amazon received both of that and after 10 days Amazon gave my money back to my account.

But my bank HDFC still going to charge EMI every month.

IN 5 /11/2021 my first EMI was 6768 which was deducted from my account.

In 5/ 12 /2021 second EMI was 726 which was deducted Again from my account.

I already complaint to the bank about that serious issues.
But no one responsible person are there to solve this issue they just said to me that go here and there from one table to another table.
Amazon already sent me Transaction OR RRN Number which is

here are the reference number of refunds that Amazon have initiated for me.

[protected] is the RRN for order[protected] and the amount was ₹31512.2. This was initiated on 30th October 2021.

Another RRN is [protected] and the amount was ₹37241.87. This was for order [protected] and was initiated on 9th Nov 2021.

After complaint HDFC return me 5721 rupee.
They charged my account twice (6768+726=7494)

And return me only 5721.

But where is my 1773 rupee.
Please return my full of hard-earned money.

Please solve my issue.
Jan 20, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2021
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and transaction details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    C
    ChinmayAlexandro
    from Thane, Maharashtra
    Dec 18, 2021
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    I want account details for below customer
    Aadhar card :[protected]
    Pan number : PPHSD1234E
    Account number : [protected]
    Credit card number : [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      Maturi Ramesh kumar
      from Guntur, Andhra Pradesh
      Dec 18, 2021
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      I haven't received my gift card voucher which i had redeem through my credit card points but the status of the order is showing it had delivered to my sms and e mail where I haven't received it
      HDFC Bank customer support has been notified about the posted complaint.
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        G
        Gokul1024
        Dec 18, 2021
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        Resolved

        I had done a recharge for jio with Rs. 395 using payzapp. The transaction was successful, and the amount was deducted. But the recharge was not done. Can you please help me in it.
        Dec 18, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          MMonty
          from Chhindwara, Madhya Pradesh
          Dec 18, 2021
          Resolved
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          Address: Sanchi dairy colony, Chhindwara

          I ordered Two phone from Amazon On diwali sell
          first was on 3rd october 2021 that's order ID was[protected]
          I paid for that 37, 241/- from my Debit card.

          and second was on 9th of October and that's order ID was[protected]
          I paid for that 31, 512 /- from my Debit card.

          I Paid for both of that from my debit card through EMI option.

          But I returned all two mobiles to Amazon .
          And Amazon received both of that and after 10 days Amazon gave my money back to my account.

          But my bank HDFC not credited to my account
          Even still going to charge EMI every month.

          IN 5 /11/2021 my first EMI was 6768 which was deducted from my account.

          In 5/ 12 /2021 second EMI was 726 which was deducted Again from my account.

          I already complaint to the bank about that serious issues.
          But no one responsible person are there to solve this issue they just said to me that go here and there from one table to another table.
          Amazon already sent me Transaction OR RRN Number which is

          here are the reference number of refunds that Amazon have initiated for me.

          [protected] is the RRN for order[protected] and the amount was ₹31512.2. This was initiated on 30th October 2021.

          Another RRN is [protected] and the amount was ₹37241.87. This was for order [protected] and was initiated on 9th Nov 2021.

          Please solve my issue.
          Jan 20, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 20, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            M
            Mansi Lakhotra
            from Pune, Maharashtra
            Dec 17, 2021
            Resolved
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            Resolved

            The hdfc bank has put a hold on my funds of rupees 752.81 as mi revenue hold through gefu, account details is
            Account number: [protected]
            Ifsc: hdfc0000525
            Branch: kaithal, haryana
            Account type: savings account
            The customer service is not able to give any info on this.
            First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
            Jan 20, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 20, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience. We have shared your details with the concerned team and our bank official will contact you on or before December 30, 2021.

            -Zubin
            HDFC Bank Customer Assistance
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              A
              Arorapadam
              from Jind, Haryana
              Dec 17, 2021
              Resolved
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              Resolved

              Hi,

              On September 2nd 2021, I have bought a phone using HDFC credit card in an offer of getting 3000/- Cashback within 90 days, but still there is no update. Would be great if someone could get me an update,
              Jan 18, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 18, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                B
                Bajajshivam
                Dec 17, 2021
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                Address: Hdfc bank

                I am shivam bajaj S/o Sh vinod kumar bajaj. Sir my concern is that once i have visited hero agency of jalalabad they have told me about vacany in HDFC bank in auto loan department and then they have told me about Mr. Sahil Wadhwa SM posted at abohar branch of HDFC bank. I contacted him and he told me that there is vacancy in HDFC bank in auto loan department and told me to join and visist agency on 05/10/2021 onwards. I went to agency as a HDFC bank employee as per Mr Sahil Wadhwa told me then he told me to meet him at his offIce of abohar branch of HDFC bank. I have met him on 07/10/2021 and he saw all my documents and told me that this is festive month you have to join as soon as possible and later you will get joining letter and also salary for october month. after some days i called him abd asked about my joining letter he always told me that your joining letter is on the way i have all the phone call recordings with Mr. Sahil Wadhwa. I am a fresher and was looking for job very aggressively. But Mr Sahil wadhwa employee of your bank has done fraud with me and also lied to me about my joining and salary. I have spent 1 and 1/2 month there in hero agency as a emplyee of Hdfc bank as per he told to me. He also did fraud with me and misuse the name of HDFC bank also make me a part of this unknowingly and played with my feelings. Now i m very hurt and tensed about this. Please do the needful and take fair action under this matter.
                Regards
                Shivam bajaj
                Jan 19, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 18, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience.

                We request you to kindly email us your complete concern at ([protected]@hdfcbank.com) along with HDFC Bank staff name, employee id, department, location, contact details & all the proofs for further investigation in this regard.

                -Zubin
                HDFC Bank Customer Assistance
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                  S
                  safiya akhtar
                  Dec 17, 2021
                  Resolved
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                  Resolved

                  I jave recently got free from a personal case between me and my family and i had to change all my contact details, now hdfc is sending ppf kit to my home, which contains all my personal information. I just don't want it to sent at my home address, as it will be a very big problem for me. I have been threatened before and now this will create more trouble for me if they have my contact details
                  Jan 20, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 18, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                  -Anay
                  HDFC Bank Customer Assistance
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                    D
                    dhakaajay1996
                    from Hanumangarh, Rajasthan
                    Dec 17, 2021
                    Resolved
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                    Resolved

                    Dear Hdfc bank

                    Your Hanumangarh town branch Not giving Duplicate NOC after 2 year of account closure and not ready to talk with customer only misguide the customer. Because this we could not open kcc in other bank. Ridiculous Agriculture staff and Rude Branch manager.

                    HDFC Hanumangarh Town branch

                    Closed Account no. 86651506
                    [protected]
                    Jan 20, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 18, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience. We have shared your details with the concerned team and our bank official will contact you on or before December 22, 2021.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      C
                      csmohan
                      Dec 17, 2021
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                      Resolved

                      Hello, I have issue with HDFC Bank credit card.

                      I received my credit card statement today.

                      There are 2 transaction, which I have not done & reflected in my bank statement, details are as given below:

                      Transaction date Time Details Amount

                      02/12/2021 06:43:22 PAYTM NOIDA 7, 221.60

                      14/12/2021 07:55:07 PAYTM NOIDA 1, 799.00

                      Kindly note that I have not received any OTP for these transactions; Also email was not received for payments. I checked my mobile and email completely

                      Request you to kindly look into it and resolve the issue and reverse these 2 transactions.
                      Thank you
                      Jan 20, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 18, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                      -Anay
                      HDFC Bank Customer Assistance
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                        M
                        My Wooplr
                        Dec 17, 2021
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                        Resolved

                        Did not receive Amazon gift voucher with HDFC millenia credit card

                        I received HDFC millenia credit card after applying online and following all the rules, but as promised with the offer I haven't received the Amazon voucher worth 1500 from HDFC. The personal relationship manager never answers phone calls and there is no way to reach to HDFC personal. There is no way to understand how to receive the voucher. Worst service by HDFC....
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                        D
                        Divakara Karanam
                        Dec 17, 2021
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                        Hai this is divakar, i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and netbanking it is unblocked and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, payzaap etc. Since my upi is not unblocked am not able to make transactions.
                        So kindly request you to sort out my problem as soon as possible
                        Thanking you
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          AfrozNoorani
                          from Surat, Gujarat
                          Dec 17, 2021
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                          Address: B-706 jilani complex near jilani masjid adajan patiya Surat City Navyug Collage Surat City

                          I have taken loan for two wheeler bike honda shine in 2007 and compleated my loan centurion bank said they will send me my RC/NOC to my adderess and i havent received anything as yet now i m in need of my RC/NOC both to sell my two wheeler
                          registration number is GJ5 FA 3018

                          Please deliver my RC/NOC

                          Please do the needfull asap

                          Regards
                          Afroz Noorani
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            shivam_gamer
                            Dec 16, 2021
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                            Address: M.G.Road, Porbandar - 360575

                            Faulty charges being deducted in my monthly Credit card statements as OFFUS EMIs and Interests
                            HDFC Bank customer support has been notified about the posted complaint.
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                              G
                              Gaurav Gavaskar
                              Dec 16, 2021
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                              I had booked ticket on 08.12.2021 from BRC to NDLS for 23.12.2021 vide PNR no. [protected] for an amount of Rs. 2245.00. However, i need to cancel this ticket which can only happen via this Payzapp application as IRCTC does not allow cancellation via its portal. When going through the cancellation process from Payzapp, it keeps on loading and nothing is happening as of now. If the ticket does not get cancelled before 20.12.2021, i will loose substantial amount of money which will be the responsibility of App only.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Kumudini Labhane
                                Dec 16, 2021
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                                Resolved

                                I had purchased Go hooked railing pots and planters on date 10th Nov 2021 due to some reason I returned the product on 18 th Nov and the refund initiated by Amazon on 19th Nov 2021 but I didn't get the refund.
                                Return reference number is
                                VMRNIHSG0000KVJYHQ35.
                                Jan 20, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 17, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  M
                                  Dec 16, 2021
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                                  Address: 308, KAKAD MARKET, KALBADEVI ROAD MUMBAI-400 002

                                  RESPECTED SIR,
                                  Our C. O/D Ac. No. [protected] ( Mahendrakumar Sardarmal & Co.) )
                                  As we already submitted all documents against our overdraft facility, also bank charges high rate of interest, In this regards we already written letter to our branch but there is no response from bank executive and manager, ( Crow ford market branch-Mumbai- 400 001.)
                                  within last 2 month they dropped our overdraft limit for 3-4 times without any previous information,
                                  which is not bearable to us, and also our client deposited cheque also bounced because of no limit, which is embarrassed to face this situation,
                                  Please do the need full as soon as possible other wise we are taking strict action against this matter,
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    Shubhashree Munot
                                    from Ahmednagar, Maharashtra
                                    Dec 16, 2021
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                                    Resolved

                                    Address: Pipeline road, Savedi,Ahmednagar

                                    I have given documents for current account opening with everything in place from my side, but inspite of 16 days passed, they still have not processed my account .. account not opened even after 16 days.

                                    First of all, the employee dont bother what customer is suffering because of the delay in their work and second- they dont care about hdfc reputation at all because of their own mistakes and unprofessional work.

                                    HDFC account opening procedure also takes quite more number of days compare to ICICI, Axis or any other their peer compitator but their employees loose attitude toward the work make it even worse.

                                    My account opening process is carried out by Mrs. Anjali Bhagat madam, at Pipeline road branch, Ahmednagar city.
                                    These employees dont even attend customers urgent call but are always on their personal calls !!! Feels like they have no professionalism, no responsibility towards their work.
                                    Jan 18, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 17, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Amar d Boss
                                      Dec 16, 2021
                                      Resolved
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                                      Resolved

                                      Address: Gorwa

                                      Dear Team,

                                      Due to some situation i cant maintain my account balance on 07/11/21..later after checking my emi hold status i arrange deposite money same day later same day after night starting 08/11/21 my emi deducted sucessfully and hdfc bank charged me 531 INR overdue loan charges(bounce charges) for time of less than 24 hrs bounce and now again as 14/12/21 they again charge 236 INR as emi Return charges.

                                      Pls let me know hdfc policy how many time you will deduct this charges such 531 INR and 236 INR.

                                      And period of relaxation of such when it is bounce and cleared by valuable customer in couple of hours.
                                      AC NO-[protected]
                                      IFSC:HDFC0000416
                                      Amarjeet Yadav
                                      Jan 20, 2022
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 17, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We would like to confirm that In terms of Clearing guidelines, issued by RBI, the clear fund's balance available in the account at the beginning of the day would be considered for Cheque(s) / ECS received in a clearing. We note that in your said account, the clear fund's balance at the time of presentation of the said Cheque(s) / ECS, was not sufficient to cover the Cheque(s) / ECS received in a clearing.

                                      Therefore, the cheque was returned due to insufficient funds, and the corresponding charges for Cheque(s) / ECS dishonor were levied to your account. Kindly note that these charges attract GST as applicable.

                                      We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the cheque, to avoid the Cheque / ECS return charges being levied to your account.

                                      Please click on the below link to view the charges applicable to your account.
                                      https://bit.ly/3mciNt1

                                      -Zubin
                                      HDFC Bank Customer Assistance
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