HDFC Bank Complaints & Reviews

I have made a payment of rs. 190 via google pay to wbsedcl for the month of may 2021- June 2021 .but wbsedcl has not yet received the payment although the amount has been debited from my account two times on 24th June 2021 11:am and 01:39 pm.so please sir I want to refund my rupees.

Hello d I have a savings account in your bank account no... In the name

Complaint Details:
I paid required fee to HDFC Home Load through there own website to reduce the rate of interest in March 2021. I waited for a month sent an email to Customer.Service but they don't care to respond. AFter the lock down was over I approached bank office. They gave me two stories
1. They said they will reduce the interest rate based on the fees paid from July onwards. When I said it has to be done from April, since I paid in March. There response was shady. They said they need approval from head office. I had already lost trust in hdfc bank I asked them to send me an email with details.
2. Same day, I got a call now they said there is IT Issue very very specific to my account. They are contact IT department to get it fixed.
3. After 10 days, I again reminded them about it. Now they gave me a different story. Now they are saying we are waiting for IT Fix, if they fix it gets implemented from April and if they do it manually then it gets implemented from current month.
Question:
1. Why did they talked about Head office in first meeting?
2. Why am I suppose to pay for IT issue in hdfc bank.

I tried
HDFC Home loan - Grievance Website to log a complaint .. The complaint logging system itself doesn't work.
HDFC Home loan - Customer care number has automated response for everything, there is no way to reach to any one via customer care.

So basically, customer is left with no choice at all. They give you one choice that's it. Use it or leave it.
Clearly I have lot trust in them, planning to close the account as soon as possible with this bank.

Sir i bought a policy from your khanna agent nishan singh ( mob.[protected]. after its maturity i received a cheque ( cheque no. 698406 dated 08/04/2019 ) but it is not paid to me till date. so please kindly make the payment with interest to me, thanking you

I received sms from bank on emandate for 1, 00, 000 approved for Zerodha broking. I never requested for it. Pls block the emandate.
Below are the sms details

ACH Debit mandate registered for Rs. 100000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXXXXX for ZERODHA BROKING LTD with UMRN No.HDFCXXXXXXXXXXXX

Hi Team,

I had applied for a credit card in HDFC bank through DSA open market source in 2016 when I was working in Intelenet Global services and my salary was credited in SBI Bank Saving account.

My salary was 12900/- approx but they had edited my salary bank statement and my application was declined due to which in current time HDFC BANK is not approving my any loan application.

Recently I...

Never take loans from hdfc credit card. Its a trap. If you refund the amount prior to your tenure. They will still deduct your amount on the pretext of formalities. Credit card loan was refunded but the amount was still deducted by the card division.

Complaining but of no use.

Thinking to complain in different platforms if it works

Recently I approached my home branch for adding names into my existing account. The names to be added are already HDFC bank customers and have their Cust Id with proper KYC in place which was completed within the past year.

I was asked to submit the application form, which i believe is legitimate, but I was also asked to sign the ADHAAR declaration form (which was already submitted during the re-kyc done recently), additionally, i had to sign the FATCA forms once again despite the fact that the earlier KYC process already included the FATCA form.
ADDITIONALLY, I was asked to write a separate covering letter for each of the accounts (I had 5 family accounts in which the names were to be added)

I believe that if the central system has a Cust Id which is upto date with all requirements, the customer should not be troubled with repeat processes - which defy the very concept of centralised Cust Id system.

In addition, the net banking has a feature (link) to update email ids - but is non functional.

The Netbanking also has a feature to modify nominee, but the existing nominee details are not updated / displayed.

I think there are LOTS of suggestions that can be consolidated into a much better and robust system, with benefit for user friendliness for customers and ease of operations for bank staff. If someone can get in touch with me, I can give a host of suggestions that would enhance customer experience & satisfaction.

Recently I approached my home branch for adding names into my existing account. The names to be added are already HDFC bank customers and have their Cust Id with proper KYC in place which was completed within the past year.

I was asked to submit the application form, which i believe is legitimate, but I was also asked to sign the ADHAAR declaration form (which was already submitted during the re-kyc done recently), additionally, i had to sign the FATCA forms once again despite the fact that the earlier KYC process already included the FATCA form.
ADDITIONALLY, I was asked to write a separate covering letter for each of the accounts (I had 5 family accounts in which the names were to be added)

I believe that if the central system has a Cust Id which is upto date with all requirements, the customer should not be troubled with repeat processes - which defy the very concept of centralised Cust Id system.

In addition, the net banking has a feature (link) to update email ids - but is non functional.

The Netbanking also has a feature to modify nominee, but the existing nominee details are not updated / displayed.

I think there are LOTS of suggestions that can be consolidated into a much better and robust system, with benefit for user friendliness for customers and ease of operations for bank staff. If someone can get in touch with me, I can give a host of suggestions that would enhance customer experience & satisfaction.

I am unable to login to the fastag portal as I do not receive the OTP on my phone despite trying several times. Kindly resolve this issue at the earliest.

Greetings!
I placed an order on Amazon using my Debit Card, later I cancelled it. I received a message from HDFC Bank stating:

"Ur transaction on HDFC Bank DEBIT/ATM Card ending with **** for Rs. 1249.00 has been credited/reversed by AMAZON on (protected) 20:11:20".

I checked my A/C balance yet I couldn't find any trace of such an amount being credited.
Kindly look into the matter ASAP!

Dear Sir/ Mam,
i have hdfc credit card limit is 12, 000 i have used 8000 and due to covid i am unable to pay the bill of my credit card after that on 29-June my account get hold of rs. 1020, without any message i have send mail to hdfc but its faild due to wrong address, my consign is that if my credit card min bill amount is hold by the hdfc so why its not credited to my account, why its show hold, so i want to compaint for hdfc bank why my amount is hold or if it is hold so why its not crediit to my crdit card.
kinly check and do the need full as soon as possible

I was Paid Rs.1800/- for School fees of my ward in Kendriya Vidyalaya through PhonePe UPI. That gate was via [protected]@hdfcbank

I have a account in hdfc bank.
SAVING ACCOUNT NO.[protected]
My account has been debited by AQB SER CHGS INC GST APR-JUN2021
08 july 2021.
amount- Rs. 531.00
Why has been the amount debited. Please let me knw the reason.
Otherwise I have to think.
Ropar - Sohana Village - Punjab
M/S. Aujla Kaushik Estate Pvt. Ltd., Village Sohana, Chandigarh Road, Tehsil Mohali, Ropar, Punjab - 140308...

Hello there

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist membership fee on credit card ending with xx4768 but last time i changed the credit card form xx5360 to xx4768. My membership registration was on credit card ending with xx5360 but this time they deducted membership charge from credit card ending with xx4768 although it was not registered with one assist. how can they do that and who the hell are you to care about me.. I want my money back. Don't dare again to do this.
Please deactivate and refund my money asap

Name: Hemant Babu

One assist relationship no: 7355735

Mobile no: [protected]

Email : [protected]@gmail.com

I has been asking them to close my account since last one year. They haven’t yet close it. And i am getting account maintenance charges message again and again. They keep on saying don’t worry !! Don’t worry. But no response as yet.

When i went to HDFC Marcela, Goa branch for depositing money they refused to accept coin of Rs.10

HelloD
I have a saving account in your bank account no. [protected]in the name of abitha kujalambal. I have checked my account statement, you have been charged lots of charges from my account. Why you charged .but i did not maintain sufficient balance in last two months. I have been charged ACH Debit Return Charges of Rs 236/- in June 2021.
I have never been informed that this would be charged due to lack of funds, What are these charges for?
I have classic group account but my account has been removed sudeenly I report to the bank.they ask me to sign the documents and said I will add the account in classic group. I don’t get any information from your bank .then this month and the next month the amount have been charged
RBI guidance 3 months relief COVID 19 and this really rubbish bank, my situation is very low till time and i am not pay these charges.
And Also you have been charged AMB debit return charges of Rs 236 for July 2021 and I will not pay these all charges. Please refund these all charges.
HDFC bank has to return this money. There was no intimation from the bank on the consequences of not keeping sufficient balance in account. I HAVE NEARLY 10 ACCOUNTS FROM MY SIDE I CLOSE THE ALL ACCOUNTS

Please help me resolve this. People are losing trust in public banks and these banks also. Although it does not make a difference to HDFC bank for sure, but i will close my account if it not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same.
Please please help me resolve this and return my money.

Sir/Madam
my child provided fund after authentication from epfo office was released as i saw the epfo website with my child praman id and authentication but not showing in my child's account, HDFC ring road, lajpat nagar 4 i have a account [protected] . its a humble request that my the amount to be credited in my account at the earliest from the bank side as the jeevan praman epfo website is showing that the amount is released.
thanks and regards.
.

Dear HDFC team,

My account that has been debited 1418 Rs as MIREVENUE holded by HDFC Bank

I really don't know why this people are playing like this with the people's money they always misuse people's money as of many complaints I am also today to complain that my money has been simply debited without any information also it's holded By HDFC Bank

What kind of services you are giving for the customers and you are really very careless that I am not getting any respond after my so many complaints...

I am a strictly saying you that please kindly resolve my complaint and give my amount back...

Manoj Kumar HN
Account holder name

Bommanahalli Branch...

Information kindly resolve this and inform me...