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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 231

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E
Edayatu
Jul 8, 2021
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Address: Thamarassery, Calicut

I am facing very huge deduction of AQB from HDFC Bank.

my customer ID 25646951

can you support to me to rectify it.
HDFC Bank customer support has been notified about the posted complaint.
No one reply on this regards

Muhamad Edayatu
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    K
    karthickkg
    Jul 8, 2021
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    Address: Tnagar, Chennai
    Website: hdfcbank.com

    I was about to close my account. As per bank staff request, I have postponed closing of my account. But soon enough, twice my account was charged with 3540rs saying no AQB was maintained. I was not even sent alerts on this. Not sure how many times they charged my account. This is plain cheating.

    This is totally unethical. How do we approach this?
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Askarkid
      Jul 8, 2021
      Resolved
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      Resolved

      Address: Infopark

      HDFC debited 517 rs from my account. Now it have -910 rs. I had a slary account till october 2019. When I relieved from that company. My account was changed to savings account automatically. They didn't deduct any amount from me till April 2021. So i gave this account to my current employer. I contacted hdfc branch and customer care regarding if there will any amount deduction from account. They said that there will be no deductions. Now they started to deduct money from my account in the name of AMB deductions.
      Jul 8, 2021
      Complaint marked as Resolved 
      HDFC debited 517 rs from my account. Now it have -910 rs. I had a slary account till october 2019. When I relieved from that company. My account was changed to savings account automatically. They didn't deduct any amount from me till April 2021. So i gave this account to my current employer. I contacted hdfc branch and customer care regarding if there will any amount deduction from account. They said that there will be no deductions. Now they started to deduct money from my account in the name of AMB deductions.
      HDFC Bank customer support has been notified about the posted complaint.
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        R
        Raghavendra kn
        Jul 8, 2021
        Resolved
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        Resolved

        Money has been deducted twice for one transaction

        I have transfered amount 4000 to another account using netbanking..but money got deducted twice...so kindly look in to this issue..and credit my 4000 rs back to my account...attached screen shot....
        +1 photos
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        M
        Mohan Raaj
        from Chennai, Tamil Nadu
        Jul 8, 2021
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        Address: NO 11 2ND ST NITHIYANANTHAM NAGAR, IRUMPULIYUR, WEST TAMBARAM

        I would like to state here that, due to the impact of disruptions on account of COVID-19 pandemic, I shall not be able to repay my/our monthly installments of loan account.
        No Interest being charged on Loan the next three months. I am aware that this relief of moratorium is only for postponement of EMI.
        Regards,
        MOHANRAJ P
        [protected]
        Note : daily your agent come to home for arque me to pay for loan. But i have no money then how i pay you. Your person don’t understand my situation and also your manager also scold me. Its totally i am disturbed so please take action.
        HDFC Bank customer support has been notified about the posted complaint.
        Jul 09, 2021
        Updated by Mohan Raaj
        Account/Customer ID: 50095012
        Registered Contact Details/Email ID: [protected]@gmail.com
        Credit Card Number: [protected]

        In COVID-19 pandemic I am not pay last 2 months Jumbo loan EMI. now I am applied moratorium for 3 months. But your agent Mr. Vikram ( mobile no [protected]) and your Manager are daily come to home to torture and sound rising harshly. I am so upset so am complaint you. Please solve my problem at the earliest.
        Jul 14, 2021
        Updated by Mohan Raaj
        Dear Sir / madam
        my complaint not solved till now. pleas take action immediately.
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          A
          Anas78740
          Jul 8, 2021
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          Hi HDFC,

          Hope you are doing well. So this in regard to charges which you are deducting unnecessarily from the account ? inspite of maintaining good balance above 10000 [ that is minimum] . You are still deduction 1770 charges every 3 months ??

          I am sorry but this is completely wrong on your part, i will not continue with your bank in future and will close my account right away.

          You are doing FRAUD by deducting money without any acknoledgent reciept, no text message and all. When we check statement then we relaised so this is loot by HDFC
          HDFC Bank customer support has been notified about the posted complaint.
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            B
            Benarjeepawan
            Jul 8, 2021
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            Address: Vadada village badangi mandal vizinagaram

            Sir
            My account on hold plz help me.
            My family at home suffering from the covid plz require to me
            My account number [protected].
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              kamlesh s mishra
              from Chennai, Tamil Nadu
              Jul 8, 2021
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              My Personal loan application no.[protected] for Rs.14, 40000 has been approved on 22nd June-21.

              I was looking for parallel loan with my previous personal loan but I got the top up personal loan by mistake which I don't require.
              OLD PL: 1142117 and with TOP -UP PL: 1440000.

              So wanted to cancel extra amount which has been disbursed in my account.
              I want to continue with my OLD PL.

              I have sent mail and even sent filled form HDFC executive person but did not get any response.

              We are following up with Bank from 23rd June-21 but till the date ie 8th July but did not get any response.We have fear that even we have proceeded for cancellation but might get EMI deducted.

              We are following up with Mr. Anand kumar Mishra, HDFC bank, Personal loan department, Andheri branch but no response recieved.

              Thanks
              Kamlesh
              +91-[protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                V
                Vel Selvam
                Jul 8, 2021
                Resolved
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                Resolved

                Address: S.velmurugan hosur 635109

                I don't need one assist membership kindly deactivate my one assist membership and refund the amount with effect
                Name - s.velmurugsn
                Card ending number - 8116
                Mob no:[protected]
                Aug 9, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dear S.Velmurugsn, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
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                  G
                  Gurjot Tiwana
                  Jul 8, 2021
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                  I was paying my exam fee of Rs. 1500 through HDFC payment gateway by UPI. while I was paying the fees the gateway broke down in between the payment. Money is deducted from my side but the receiver end did not get it and they made me pay the fee again which was Rs. 1500. So I paid the fee again but this time I paid through Net banking and it was successful. Now I asked for a refund of my earlier payment but they have denied it. I contacted my UPI service provider and they have assured me that my payment was done from their end. How do I get the refund of my earlier paid fee since I know the receiver didn't receive it then where did it go? kindly help me I'm attaching the information via photos, please find attached screenshots.
                  Thank you
                  +2 photos
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    Rohit Rohra
                    Jul 8, 2021
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                    Address: 1, kirtidham bungalows, vasna road Vadodara

                    My account is being deduced with
                    Offus EMI PRIN NB :…. With amount of 1448.30 from last few months.
                    I want to know for what this amount is being deducted. I have purchased an IPhone last Year but it’s annual emi is finished. So what is this emi is being deducted.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      ankit kanojiya
                      from Delhi, Delhi
                      Jul 8, 2021
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                      Purchases iphone 11 with 5000 cash back offer on 16 Oct 2020.
                      But i still not received any cash back in my bank account.

                      Its look HDFC making fool to us showing offer for cash back but actual they are not giving any thing.

                      Ankit kanojiya
                      [protected]
                      [protected]@gmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
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                        D
                        Devendra Kumar Gole
                        Jul 8, 2021
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                        Hi
                        I have account with HDFC bank.
                        Since then i have tried to use netbanking but i am not able to add a beneficiary.
                        When i login and choose adding beneficiary but after entering account number of beneficiary it demands the ifsc code of the same but in the box provided i cannot add the code manually neither it searches on intermet. i am not able to search below ifsc code.
                        IFSC Code:- HDFC0CTBCBL

                        I have called customer care many times but after receiving the call they abruptly cut the phone.

                        I have no doubt now about the pathetic service of this bank.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          shikha kalia
                          Jul 7, 2021
                          Resolved
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                          Resolved

                          Address: HOUSE NO 37, BLOCK NO 2006, SECTOR 32 C

                          Today evening at 06.57 pm, I got a message that Rs 5000 has been debited from my HDFC account.
                          Info: MCTF ATW 05/07 DELHI.
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            Santosh ka1989
                            from Hyderabad, Telangana
                            Jul 7, 2021
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                            Address: Lakdikapul

                            MY account got debited with 5000 mentioned as MCTF ATW. But I did not withdraw any amount but got message to mobile please help me with this.
                            +3 photos
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                              A
                              ashuaviator007
                              Jul 7, 2021
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                              There is a transaction from my HDFC bank account with following details:

                              Amount: Rs 1800
                              Mode of payment: Google Pay
                              Date of Payment: 2nd July 2021
                              Time of Payment: 10:17PM IST
                              UPI Transaction ID:[protected]
                              Name of Receiver: Utsav Pandav
                              Mobile number linked with Receiver's bank account: [protected]
                              UPI ID of Receiver: [protected]@okhdfcbank
                              Google Transaction ID: CICAgOCssPnbKw
                              My UPI ID: [protected]@okhdfcbank

                              The person whom payment has been made seems to be a fraud who got my money by cheating. Please proceed to refund my money. He is running an online store through watsapp number [protected] and name of store is "Indian Wedding Dress".

                              Please Help me get back my hard earned money. Both is contact numbers are not reachable.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                P
                                Praveen kumar E s
                                Jul 7, 2021
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                                Multiple deduction of amount in my bank account

                                I have made a card payment of doctor fee for rs 5, 900 as on 1/07/2021 using my hdfc debit card. The same got processed successfully as on same day, then after this transaction an auto-debit by hdfc bank has been made stating 'mctf on 6/07/2021' for the whole / same amt. Of rs 5900 (For which i am totally unaware for which purpose, it has been deducted from my salary account there was no sufficient balance in my account so now it's showing...
                                +2 photos
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                                S
                                Sai Praveen R K
                                Jul 7, 2021
                                Resolved
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                                Resolved

                                Transaction failed but amount debited.

                                Dear HDFC team,

                                Today early morning i made a transaction via HDFC mobile app, amount has been debited but the transaction was failed with message displayed as Risk high threshold. Amount haven’t credited back to me or to the receiver (please refer to the screenshot). Please check and let me know when will i get my money back....
                                +1 photos
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                                K
                                kannannair1972
                                from Kottayam, Kerala
                                Jul 7, 2021
                                Resolved
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                                Resolved

                                This is to bring to your notice that I'm totally unhappy and disappointed with the kind of treatment HDFC bank employees are extending to me despite holding an account with you for more than a decade with a decent bank balance. I came to Sweden with my family for personal emergency last year and could not return to India due to the sudden outbreak of Covid-19. We have been held up in Stockholm since 2020, in this period my new HDFC debit card have been sent to my India postal address and your representative checked with the wrong person and returned the card.

                                What's the point of appointing such representative who holds a mobile no [protected] which is a total waste to the core. He never attend calls but he claims we are NOT attend his calls. Also, you had stated in your previous email that your representative tried calling but he could not connect with me, I totally disagree with you on this as I have been getting calls from India regularly, most of my friends and friends are concerned about us rather a banker like you. You were supposed to be proactive knowing my state but there was absolutely negligence from your end.
                                I'm going to take this matter through a legal team for not extending support when i was in trouble.
                                Last but not least, I am asking you guys to either courier my debit card or handover to my person. If not, I would prefer to close my account at the earliest. Hope this mail is clear.
                                Looking forward to your immediate action rather excuses.

                                Regards
                                Chelvan
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 07, 2021
                                HDFC Bank Customer Care's response
                                Hi,

                                Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                Verified Support
                                Jul 07, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
                                along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  K
                                  ksujitha18
                                  Jul 6, 2021
                                  Resolved
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                                  Resolved

                                  I have a salary account in HDFC BANK. But every month they have deducted or debited a minimum of 1500 to 2000 rupees for ACH debit return charges. We all are in the COVID-19 pandemic, so all are having financial issues due to some personal commitments. Hence will delay paying EMI. Anyhow, we paid the EMI within the month.

                                  Without my consent, they have been deducted the amount. How can I manage the financial issues? They never understand customers' situations and concerns.

                                  Kindly refund my ACH debit return charges and do the needful
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 07, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the details of the charges. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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