HDFC Bank Complaints & Reviews

I Had blocked my card, net banking, upi id because of some suspicious activity. Then i got a instant card, activated my card and net banking. But still i am facing issues while doing upi payments. But i am not able to send money via upi. I went to the nearest branch but they told me to call customer care and still i am not getting any help from customer care.
I want you to unblock my upi id as soon as possible.

Error : Bank Declined your payment

Dear Sir/Madam,

I Ms. Vidya S. Nair here by request you to reverse my 20000/- Rs. which is wrongly transferred to Mr.
Devendra Sharma from Ms. Vidya Somasundaran Nair account on Date: 01:07:2021.I here by request you to
reverse my amount in my account on immediate basis. My Bank has requested you on email, Even i
contacted Mr. Devendra Sharma, He said not used an amount which is credited to his account..I dont know
why you people are harrassing me..20000 is not a small amount...Continuously i am cordinating with axis
& hdfc bank...both the banks are not at all coperating. pls help me. i would like to put this quiery on social media..I request all the customer of HDFC bank not to do any transactions with HDFC Bank...HDFC bank claims to be a reputed bank...my parents do visit their bank on daily basis to get my amount...but this people dont entertain us...Even Mr. Devenndra Shama, benificiary person has also put the mail & visited the branch...but nobody attends him...& misbehaving with him too...Is this the service you provide & behave with the customer...If i am not your HDFC client then you treat us like this...u dont treat nicely with your own customer...I want my amount back...or else i need to take appropriate action against this malpractises...i believe HDFC Bank, the concern person who operate the Bank will help me with this unethical behaviour of HDFC Employees of Kalyan branch bank...pls help me & give my amount back to me.

Thanking You,

Yours Faithfully

Vidya S. Nair

[protected]

Dear Sir/Madam,

I Ms. Vidya S. Nair here by request you to reverse my 20000/- Rs. which is wrongly transferred to Mr.
Devendra Sharma from Ms. Vidya Somasundaran Nair account on Date: 01:07:2021.I here by request you to
reverse my amount in my account on immediate basis. My Bank has requested you on email, Even i
contacted Mr. Devendra Sharma, He said not used an amount which is credited in his account..I dont know
why you people are harrassing me..20000 is not a small amount...Continuously i am cordinating with axis
& hdfc bank...

Thanking You,

Yours Faithfully

Vidya S. Nair
[protected]

I have bought my iphone11 with HDFC bank Credit card on 14/04/2021 in apptronix hyderabad. As mentioned by hdfc bank (To receive cashback of 5000 within 90 days from the transactional month end) i haven’t received my cashback till now, it is nearly 90 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Myntra has cancelled my order and claim to have refunded my money.

I got a message from hdfc on my mobile after that,
Ur transaction on hdfc bank debit/atm card has been credited/reversed by www.myntra.com on[protected]:15:40:13

I checked the online statement and it is not credited into my account

I am using the credit card to pay bill but after the two transactions it show that This transaction is currently not available for your account.
This is done when I need it so much .

Hi

I have applied Commercial Property Loan from HDFC Bank. Due to Corona, Loan was not processed and Processing Fees (Rs 5900) is debited from my account (03-Mar-2020). Please find attached statement.
Please Refund the processing Fees.

Relationship with branch more than 11 Years and not able to get Single Loan from HDFC and They charged (Rs 5900 + earlier Rs 70000 (Loan Account Ref:[protected].
When it unprocessed loan, Please refund my processing Fees.

Thanks,
Venkat
[protected]

I have made a payment of rs. 190 via google pay to wbsedcl for the month of may 2021- June 2021 .but wbsedcl has not yet received the payment although the amount has been debited from my account two times on 24th June 2021 11:am and 01:39 pm.so please sir I want to refund my rupees.

Hello d I have a savings account in your bank account no... In the name

Complaint Details:
I paid required fee to HDFC Home Load through there own website to reduce the rate of interest in March 2021. I waited for a month sent an email to Customer.Service but they don't care to respond. AFter the lock down was over I approached bank office. They gave me two stories
1. They said they will reduce the interest rate based on the fees paid from July onwards. When I said it has to be done from April, since I paid in March. There response was shady. They said they need approval from head office. I had already lost trust in hdfc bank I asked them to send me an email with details.
2. Same day, I got a call now they said there is IT Issue very very specific to my account. They are contact IT department to get it fixed.
3. After 10 days, I again reminded them about it. Now they gave me a different story. Now they are saying we are waiting for IT Fix, if they fix it gets implemented from April and if they do it manually then it gets implemented from current month.
Question:
1. Why did they talked about Head office in first meeting?
2. Why am I suppose to pay for IT issue in hdfc bank.

I tried
HDFC Home loan - Grievance Website to log a complaint .. The complaint logging system itself doesn't work.
HDFC Home loan - Customer care number has automated response for everything, there is no way to reach to any one via customer care.

So basically, customer is left with no choice at all. They give you one choice that's it. Use it or leave it.
Clearly I have lot trust in them, planning to close the account as soon as possible with this bank.

Sir i bought a policy from your khanna agent nishan singh ( mob.[protected]. after its maturity i received a cheque ( cheque no. 698406 dated 08/04/2019 ) but it is not paid to me till date. so please kindly make the payment with interest to me, thanking you

I received sms from bank on emandate for 1, 00, 000 approved for Zerodha broking. I never requested for it. Pls block the emandate.
Below are the sms details

ACH Debit mandate registered for Rs. 100000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXXXXX for ZERODHA BROKING LTD with UMRN No.HDFCXXXXXXXXXXXX

Hi Team,

I had applied for a credit card in HDFC bank through DSA open market source in 2016 when I was working in Intelenet Global services and my salary was credited in SBI Bank Saving account.

My salary was 12900/- approx but they had edited my salary bank statement and my application was declined due to which in current time HDFC BANK is not approving my any loan application.

Recently I...

Never take loans from hdfc credit card. Its a trap. If you refund the amount prior to your tenure. They will still deduct your amount on the pretext of formalities. Credit card loan was refunded but the amount was still deducted by the card division.

Complaining but of no use.

Thinking to complain in different platforms if it works

Recently I approached my home branch for adding names into my existing account. The names to be added are already HDFC bank customers and have their Cust Id with proper KYC in place which was completed within the past year.

I was asked to submit the application form, which i believe is legitimate, but I was also asked to sign the ADHAAR declaration form (which was already submitted during the re-kyc done recently), additionally, i had to sign the FATCA forms once again despite the fact that the earlier KYC process already included the FATCA form.
ADDITIONALLY, I was asked to write a separate covering letter for each of the accounts (I had 5 family accounts in which the names were to be added)

I believe that if the central system has a Cust Id which is upto date with all requirements, the customer should not be troubled with repeat processes - which defy the very concept of centralised Cust Id system.

In addition, the net banking has a feature (link) to update email ids - but is non functional.

The Netbanking also has a feature to modify nominee, but the existing nominee details are not updated / displayed.

I think there are LOTS of suggestions that can be consolidated into a much better and robust system, with benefit for user friendliness for customers and ease of operations for bank staff. If someone can get in touch with me, I can give a host of suggestions that would enhance customer experience & satisfaction.

Recently I approached my home branch for adding names into my existing account. The names to be added are already HDFC bank customers and have their Cust Id with proper KYC in place which was completed within the past year.

I was asked to submit the application form, which i believe is legitimate, but I was also asked to sign the ADHAAR declaration form (which was already submitted during the re-kyc done recently), additionally, i had to sign the FATCA forms once again despite the fact that the earlier KYC process already included the FATCA form.
ADDITIONALLY, I was asked to write a separate covering letter for each of the accounts (I had 5 family accounts in which the names were to be added)

I believe that if the central system has a Cust Id which is upto date with all requirements, the customer should not be troubled with repeat processes - which defy the very concept of centralised Cust Id system.

In addition, the net banking has a feature (link) to update email ids - but is non functional.

The Netbanking also has a feature to modify nominee, but the existing nominee details are not updated / displayed.

I think there are LOTS of suggestions that can be consolidated into a much better and robust system, with benefit for user friendliness for customers and ease of operations for bank staff. If someone can get in touch with me, I can give a host of suggestions that would enhance customer experience & satisfaction.

I am unable to login to the fastag portal as I do not receive the OTP on my phone despite trying several times. Kindly resolve this issue at the earliest.

Greetings!
I placed an order on Amazon using my Debit Card, later I cancelled it. I received a message from HDFC Bank stating:

"Ur transaction on HDFC Bank DEBIT/ATM Card ending with **** for Rs. 1249.00 has been credited/reversed by AMAZON on (protected) 20:11:20".

I checked my A/C balance yet I couldn't find any trace of such an amount being credited.
Kindly look into the matter ASAP!

Dear Sir/ Mam,
i have hdfc credit card limit is 12, 000 i have used 8000 and due to covid i am unable to pay the bill of my credit card after that on 29-June my account get hold of rs. 1020, without any message i have send mail to hdfc but its faild due to wrong address, my consign is that if my credit card min bill amount is hold by the hdfc so why its not credited to my account, why its show hold, so i want to compaint for hdfc bank why my amount is hold or if it is hold so why its not crediit to my crdit card.
kinly check and do the need full as soon as possible

I was Paid Rs.1800/- for School fees of my ward in Kendriya Vidyalaya through PhonePe UPI. That gate was via [protected]@hdfcbank