I got a call from[protected] and asked me to contact Mr. AK. Mathur about my HDFC Life Policy[protected] from Hyderabad branch he explained me lot of things about my existing policy stating I have paid 2 premiums in 2012 and 2013 and to avail the maturity benefits told about 2 option pay premium for balance 3 years or premium of 1 year
asked about Aadhar card, Pan Card, Cancelled cheque, etc...
In turn I asked for his ID Card, Branch Address, Video call, after a heated exchange of words over whats app call
he challenged me to make sure my settlement is not done.
I was in police station when I was on call and things are recorded by local police station, the number location tracing is under progress.
HDFC needs to look into this matter at earliest.
HDFC Bank customer support has been notified about the posted complaint.