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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 265

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V
vinodhs77
Apr 1, 2021
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I transferred amount from my hdfc account to icici bank account through imps. Amount is deducted from my hdfc account but not credited in to icici bank account. Its been more than 2 hours.
Please solve the issue as soon as possible
And let me know the status.

Ref No/Transaction No :[protected]

Vinod
HDFC Bank customer support has been notified about the posted complaint.
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    ACDip
    Apr 1, 2021
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    Address: Durgapur, West Bengal, Pin 713213

    I have initiated an IMPS transaction and the amount debited from my account. I got a message like Your money transfer of XXXXX timed out due to technical reason. Also monet didn't receive by beneficiary account also. Please help asap.
    HDFC Bank customer support has been notified about the posted complaint.
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      Pragade Pragu
      Apr 1, 2021
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      Hi Team,

      I have Lost my Food card few months ago and locked the card initially, also got new card now, can you help me transferring amount from my Lod Card to New card.

      Note - Already sent mail to FoodCardSupport.[protected]@hdfcbank.com

      Thanks
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        Kaushalkumar88
        Apr 1, 2021
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        I transferred Rs. 8100/- via IMPS but the beneficiary never received the amount. And I got a text message saying:

        UPDATE: Your money transfer of INR 8, 100.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]

        Please look into this & tell me what should I do to get my money back? It has been debited!
        HDFC Bank customer support has been notified about the posted complaint.
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          shreyaskulkarni30
          Apr 1, 2021
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          I transferred Rs. 4000/- via IMPS but the beneficiary never received the amount. And I got a text message saying:

          UPDATE: Your money transfer of INR 4, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]

          Please look into this & tell me what should I do to get my money back? It has been debited!
          HDFC Bank customer support has been notified about the posted complaint.
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            Furqan Quraishi
            Apr 1, 2021
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            My Transaction got failed but money deducted from my account.

            UPDATE: Your money transfer of INR 1, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

            Customer care no is also not available.
            HDFC Bank customer support has been notified about the posted complaint.
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              Furqan Quraishi
              Apr 1, 2021
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              Hi,

              My name is Furqan Quraishi

              I have initiated a payment on 1 April today but received message that UPDATE: Your money transfer of INR 1, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]. Kindly help me
              HDFC Bank customer support has been notified about the posted complaint.
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                Karthick_c
                Apr 1, 2021
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                I initiated a money transfer of rs.3805 on 01.04.2021 money is debited from my account but still I received the timed out issue
                Below is the message
                UPDATE: Your money transfer of INR 3, 805.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.). If this transaction is not done by you, call [protected].
                HDFC Bank customer support has been notified about the posted complaint.
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                  Anmol tushir
                  Apr 1, 2021
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                  My salary account in hdfc bank but from month October to April 590 and more different amounts asACH charges are Debit from my Account, , narration ACH (auto debit return charges)..why are you debit these charges without giving any intimation and i repay all the amount and but still from october ..as per the RBI guidance 3 month relief will be provided to all due to covid 19 and this really rubbish bank my situation very low till time and am not have in the situation to pay that some ach debit return charges without any action and without giving any reminder or notification please i request to refund this amount back.. Kindly help me as soon as possible.still my account is debited and one part of my savings is on hold.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    Sudhesh94
                    Apr 1, 2021
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                    I submitted a complain regarding my transaction in HDFC bank here today morning. Later someone messaged me asking for my registered mobile number. He called me and asked for transaction number. and asked me to pay an amount to resolve the issue. I had to disconnect the call immediately.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Sudhesh,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      kumarDharan
                      Apr 1, 2021
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                      We are keep on getting the below message from HDFC Mobile banking. Could you please help us with this
                      Update: your money transfer of inr 20, 000.00 on 01-04-21 timed out due to technical reason. (Imps ref no. Xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxxxx.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Sudhesh94
                        Apr 1, 2021
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                        Hi, I did a IMPS transaction of 1, 00, 000 RS from HDFC to other bank. The money got deducted from my account. But was not credited to beneficiary. I got below message to my registered mobile.
                        You money trasfer of INR 1, 00, 000.00 on 01-04-21 timed out due to technical reason. If this transaction not done by you, call [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 8834 without my concern on date:25/03/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-...
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                          sumant panchal
                          Apr 1, 2021
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                          Address: Navrangpura Astral Building Navrangpura Ahmedabad - 380009 Opposite Reliance General INSR Bldg

                          I have salary account on hdfc bank account but without any reason bak has deduct 8077.66 on 1-apr and 16-feb[protected].97 while i am seen on mobile app show mi revenue hold bank has not informed me any reason for it i need money as possile as soon due to covid 19 time how can bank hold without any reason and without informed me while i have salary account so do not need any AQB balance for it please realse it as soon as possible otherwise i need to closed this account
                          HDFC Bank customer support has been notified about the posted complaint.
                          Apr 01, 2021
                          Updated by sumant panchal
                          sorry 6125.97 on 16-feb-2021
                          8077.66 on -1-apr-2021
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                            Shubham2909
                            Apr 1, 2021
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                            Resolved

                            I have got a message saying amount has been Credited/Reversed but the amount is not showing when I am checking my account statement.
                            Kindly look into it.
                            Apr 2, 2021
                            Complaint marked as Resolved 
                            After 2 days, I got the amount in the bank.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              kasthuriv
                              Apr 1, 2021
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                              I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 8834 without my concern on date:25/03/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Sharath C
                                Mar 31, 2021
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                                Address: India

                                UPDATE: Your money transfer of INR 15, 000.00 on 31-03-21 timed out due to technical reason. (IMPS Ref No. xxxxxxxxxxx). If this transaction is not done by you, call [protected].

                                The above message is what I have received from HDFC bank. Money has been debited from my account but not credited to the beneficiary account.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Satyasri28
                                  Mar 31, 2021
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                                  Resolved

                                  Offus Emi PRIN

                                  I can see that my bill statement is viewing the OFFUS EMI PRIN status with around 3k and offus emi interest with 382 rupees from last few months.

                                  Above thing is getting included in my bill statement and why would I pay the due charges if they are not being used by me at all.

                                  I have reached out to HDFC customer care regarding the same issue they have stated that my due charges were of 0 Rupees for last month as...
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                                  mahesha cp
                                  Mar 31, 2021
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                                  Resolved

                                  Address: No 257/2near post office road chikkajala village and post Bangalore north

                                  Customer name: C P MAHESHA Wallet ID:[protected] Customer ID:[protected]
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 05, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have shared the details of your query with the Fastag team who would get in touch with you by[protected]. We request your patience and support in the interim.

                                  -Zubin
                                  HDFC Bank Customer Assistance
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                                    NSax
                                    Mar 31, 2021
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                                    Resolved

                                    Address: Powai Branch, Mumbai

                                    I had provided a written request to HDFC Bank on 17th Nov, 2020 along with all necessary documents to close the current bank account of my company, Zoctr Health pvt. Ltd. Some charges were applied to the bank account to the tune of Rs. 66, 100/- for which I had requested a detailed break-up and expressed my willingness to settle the matter after getting the details. Based on a decade long relationship the branch manager had also assured me of approving necessary waivers to minimise the expenses and close the matter amicably.

                                    The bank has till date not responded to my request inspite of repeated follow-ups at multiple bank branches in person, over phone and email and has illegally kept on applying charges even after the closure request and the current charges stand at Rs. 1, 02, 000/-. The financial year is over and the bank account is still open and the matter is not being resolved by the bank officials. I also have my personal bank account with the saiid bank from where my monthly EMIs go and I am concerned they might misappropriate funds in an unauthorised manner from the same. Please advisee.
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 01, 2021
                                    HDFC Bank Customer Care's response
                                    Dear customer,

                                    We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the details of the charges. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Dear Customer,

                                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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