HDFC Bank Complaints & Reviews

I tried to take a policy for my son application[protected] clicktoprotect income plus policy online. The portal give option to prefill data by entering pan, or user id. Otherwise manual entry i. E donkey work.
Aa) i used the first option of pan card and was shocked to see my parents data in the prefill data fetched incorrect. My fathers name is shown as wife name and as per the portal i have gay parents!!! When i wrfite a complaint to all concerned it will never be responded since the it team appears to be college students!!

Bb) when i used the user id of my previous matured insurance accounts to take a policyi got message that my filled in data mismatch
Cc) finally i filled in the details manually and made payment. Now they show a menu to schedule medical. When u click that i get a message that no application is present. Again the poor work of it team in providing a proper software for clients.

Hello,
I received a message that 4999rs has been credited/reversed by Amazon but I didn't get the amount please solve my issue

I Have a HDFC credit card and the registered address is of Hyderabad, Telangana. Now I have moved to Allahabad, Uttar Pradesh and want to get my registered address changed.
I submitted the request for same 3 months ago at HDFC Civil lines Branch, Allahabad, Uttar Pradesh and the same was rejected. The reason for rejecting address change request was "Signature Mismatch". I visited the branch again and this time submitted my PAN card along with other documents and my signature was verified by the Branch official and they accepted my applicaition. But again the request was rejected on the same ground i.e. (Signature Mismatch). On contacting customer care, I was suggested to submit Signature Change / declaration form along with address change application. So i again submitted the application along with signature change form.
But again the request was rejected.
Now I am not getting any support either from Branch official or Customer care. They only ask me to submit the application form again.
I do not know what to do next. My credit card has expired and I am unable to use my credit card because I can get a new credit card only after my address is updated.
I want to get this issue resolved and also HDFC bank should make this process of address change easier. In the age of Digital banking, e-kyc, adahar lined verification and OTP verification, HDFC bank is making its customers run around Bank branch jus for getting address changed.
And actually the bank should compensate me for wasting my time in running around branches, preparing documents again and again, and not being able to use the credit card service for which they have already charged annual fee.
Name: AMRENDRA PRATAP SINGH
Credit Card : **** **** **** 7228
Mobile: 94***74778
email:.singh.[protected]@gmail.com

I applied for fastag (Application ref. No. HFR[protected] on march 04 2021 using my hdfc bank account . By default my office adress " R1RCM TOWER NO 1 CANDOR TECH SPACE SECTOR 48 gurgaon " was set and there was no option to change it. I no longer work there. I request HDFC to use my home adress on fast tag and send me fast tag to my home adress which is
NEW QAZIBAGH, ANANTNAG, 192101, JAMMU AND KASHMIR.
MOBILE : [protected]

HDFC Customer id:[protected]
I emailing my bank regarding this issue but they aren't reverting . Kindly help

Hdfc bank is doing fraud what is one assist mfee why it is being charged it is ### the CUSTOMERs. Without giving any information how can u charge me and i havnt opted for any services i am going to file a case on hdfc please wave of the amount and clear my credit card ending with 0196.

My account has been debited twice with Rs 708 and Rs 177 for "AMB CHRG INCL GST" for JAN2021 & FEB2021 without any prior intimation or alert.

My account is already crediting with Salary so no minimum balance maintenance is required. Earlier when I visited nearest branch to ask about the AMB charges, they said once your salary started crediting in your account than automatically your account will be converted to salary account which dose not required any minimum balance maintenance.

I have never been communicated via Email or SMS for any such charges is going to debited from my account.

If they can send promotional emails and SMS to their customers then why can't they send an alert about the charges they going to debit, so that customer can maintain the balance before it goes below the required amount.

This is not acceptable in any case. Kindly process the refund for both these debit transactions as soon as possible.

Hi Team,

Please don't deduct 450 every month from my account and AMB Charges 110 rs, as a software how can i maintain 10000 RS in my outstanding, please don't do this in future.

Request you to refund my minimum balance refund amount from last 1 year i.e. January 2020 to till date[protected].

Thanks,
Vivek

Hi My name is soniya..
My account number is [protected].
My amount is hold RS.1339.64
Please refund the amount.

Hi Every month my has account has been been charged almost 1200 rs.without any information .
please note this is not the 1st time bank has charged amount almost in a year my account has been charged for almost 15 thousand (kindly check my account details ).

please refund my all money urgently, this is my salary account every month my salary has been credited in same account and without my information my account has been converted into saving account ..then why there is extra charges .

I have account in yes bank, Kotak, SBI none of the bank is charges this much .please let me know to process to close account .

kindly refund my all money immediately below is the summary of charges for last 3 months .

Date Narration Chq./Ref.No. Value Dt Withdrawal Amt.
05/01/21 AMB CHRG INCL GST FOR NOV2020-MIR[protected] MIR[protected] 05/01/21 17.2
05/01/21 .IMPS P2P[protected]#05/12/[protected]MIR[protected] MIR[protected] 05/01/21 5.9
05/01/21 .IMPS P2P[protected]#05/12/[protected]MIR[protected] MIR[protected] 05/01/21 5.9
11/01/21 AMB CHRG INCL GST FOR DEC2020-MIR[protected] MIR[protected] 11/01/21 690
08/02/21 AMB CHRG INCL GST FOR NOV2020-MIR[protected] MIR[protected] 08/02/21 18
08/02/21 AMB CHRG INCL GST FOR NOV2020-MIR[protected] MIR[protected] 08/02/21 151.9
08/02/21 AMB CHRG INCL GST FOR NOV2020-MIR[protected] MIR[protected] 08/02/21 520.1
08/02/21 AMB CHRG INCL GST FOR DEC2020-MIR[protected] MIR[protected] 08/02/21 18
10/02/21 AMB CHRG INCL GST FOR JAN2021-MIR[protected] MIR[protected] 10/02/21 0.7
10/03/21 AMB CHRG INCL GST FOR FEB2021-MIR[protected] MIR[protected] 10/03/21 531
12/03/21 AMB CHRG INCL GST FOR JAN2021-MIR[protected] MIR[protected] 12/03/21 707.3

Account details :-

Account Branch :KHANDSA ROAD
Address :HDFC BANK LTD
OPP SECTOR 10 A
KHANDSA ROAD
City :GURGAON 122001
State :HARYANA
Phone no. :[protected]
Email :[protected]@ymail.com
OD Limit :0.00 Currency :INR
Cust ID :43319117
Account No :[protected] OTHER
A/C Open Date :21/07/2014
Account Status :Regular

I have been the the credit card customer of HDFC bank since last 03 years and every year they are charging me the amount of Rs 1397 annualy as one assist fee without knowledge.This is an unauthorised transaction done without my knowledge.I want the refund of the amount deducted till now in the name of One assist and request to cancel this subscription of One assist at the earliest.

Navdeep Ranjan
[protected]

I made an online transaction with my debit card to zomato on 10/03/2021 of Rs1224/-. After a couple of days, i see that the same amount has been deducted again with the narration saying "mctf[protected]XXXXXX0651 citrusp* zom with out cheque/ref. no. I contacted the original beneficiary and they are unaware of any such transaction triggered from their side. I want to understand why this and to want a refund asap. I see this forum has a couple more complaints with the same description and issue as mine. The complaint has been resolved as well. I want an answer immediately.

There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my net-banking credentials in next 7 days. Its almost 15 days and i have not received any message/mail from bank end.

Due to this my salary wont be deposited, loan emi will trigger to the account and bank will not allow to do the transaction. So will pay the penalty for that emi as well.

Now who is responsible? Is it the customer care represntive/ bank/ myself who had called them for a query

Dear Sir, Received email from CreditCardOps.[protected]@hdfcbank.net
Last 4 Digit of my Visa Credit card is : 0614

I really surprised to see your notice that you mentioned that my credit card is being used for virtual currency. You may don't know OR are unaware that Skrill is a global wallet (Just like any Indian wallet) to make a payment or purchase online (It is not virtual currency exchange, check their site).br...

I purchased iPhone 11 from Reliance Digital on November 13th 2020. It’s been 120 days now since my purchase & I haven’t received the cashback yet in my bank account. There is no proper response from customer care as well.
₹2000 cashback was promised at the time of purchase.

Email OTP not receiving while SMS OTP is received well on phone.
I am using Password reset feature by Email + SMS feature.

Contacted HDFC Customer care by phone few times in past 2 months, but no satisfactory answer. No one has clue. Checked my Email's spam settings etc. But it does not work.

HDFC should provide sufficient answer with backend proof that OTP is send (or if not send then when can they fix it?).

Also HDFC bank does not seems serious about customer complain resolving considering it is situation from 2 months.

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 2602 without my concern on date:24/12/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

OneAssist Relationship Number : ?
Name :- UTHI RAMOORTHI S
Mobile No. :- [protected]
Credit Card Number Ending :- 3789

I have no information why you people cut my amount 708, 182, 525 three times amt is deducted from my account without information as per conversation with the executive he told fwd a mail and u will get the amt I have the conversation also you cannot deny the same as two people told me the same if you don't provide such info u don't have the right to deduct the amt as well. Pls reverse the amt

Dear Sir/Mam one of my refund amount 696/- which send to my account on 13th February 2021 From Amazon. In they send to my account the also provide refund reference number The reference number is:-.30005410451034252585804 am waiting almost 27Days extra but the amount didn't reflect to my account. I have complained against on my branch but I didn't get proper solution from bank manager. I have complained against it but still it's not reflect in my account.

Dear sir/mam I have including refund details with reference number plz refund my money as soon as possible.

And I am also going to bank but the bank customers are unable to help me and unable to track the reference number and the sites customer are says they didn't help and I am also done 1 rq but they are not give me a proper solution.

Plz give me my refund I have to pay my college fees.

Date:- 13 February 2021
Dispute amount:- 696/-
Refund Reference Number:- Amazon - 30005410451034252585804, 30005410451034152585804
Account no:-[protected]
Branch:- Indri
IFSC:- HDFC0002185
Phone no:- [protected]

My hdfc account [protected].
My hdfc people make charge on my saving account . Rs.1439 as mirevunue charge.

Kindly cancel my charge asap.

Mobile : [protected]

Mahoday AJ 11 march 2021 ko mere mob m ek msg Aya ki 150rs kaatey gye h phr dubara ek msg Aya ki 300 rs kaatey gye h aur jb Maine apna account check kiya t pta Chala ki 550rs kaatey gye essey pehle bhi ye log 700rs kaat chukey h Mahoday aakhir enlog ki manmani aise kbtk chlti rhegi gareeb admi ek ek paisa jutata h kaise bhi ye log fizool m paisey kaat rhe h umeed krta hoon mere complain pe jld action liya jayega dhanyawad