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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026

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Transaction of rs. 2899 is reversed by amazon yesterday but amount is not credited in my bank account.

Transaction was done through hdfc debit card.

I have attached a screenshot of the message that i got from hdfc bank after the transaction was reversed, but i checked my bank balance and found that amount hasn't been credited yet.

Kindly consider my request.
Thank you.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2020

HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Jul 09, 2020

Updated by mkarthick19 Hi Anay,

I have completed the step as suggested. Kindly revert the amount asap.

Thanks.

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R

Rohit KB

Jun 12, 2021

I got a message from hdfc amount reversed but amount has not yet been credited. Please help.

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I am holding hdfc saving account.
Today i have received call from hdfc tele caller asking to take personnel loan... When started to say no... He again called me used some abusing words on me and my family.
Call received from - [protected]

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank vide Reference Number =[protected] and you will receive a response from them to your e-mail ID.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our Net Banking and Mobile Banking services.

-Zubin
HDFC Customer Assistance

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Hello team,

I have bought an samsung phone in november. But still i didnot get the cashback. But today i got an message that your cashback will be settle in the emi. But i have filled all the emi. Now request you to please provide me the cashback in my account.

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Today, 9th july, i received a call on my mobile from someone called sujata kakkar claiming to be a representative of hdfc life. She informed me about a policy that i purchased in 2012 and was lapsing as i did not pay renewal premium. She offered to re-instate the policy if i deposited 50k and then i would be immediately able to withdraw 1 lacs. On inquiring about my sum assured of policy - she did not understand and was very rude. I asked her another number for her manager. She provided me with another mobile number of mr amit kakkar. He also, sounded fishy to me and i disconnected the call.
Surprisingly they had my name, mobile number.
Hdfc life shoudl immediately look into this matter

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Life Customer Care

from Chennai, Tamil Nadu

Jul 13, 2020

Hi, to address any unresolved concern with respect to your HDFC Life policy kindly write us at [protected]@hdfclife.com to have the same addressed.

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Hi,
I bought an iphone 7 in february 2020 from imagine store in forum mall, bengaluru on the name of pranjil shukla.
I was supposed to get a cashback last month for 2000 ra but have not received it.

Check this asap. Everytime i buy something from hdfc i have to face rhis cashback problem. If you cannot provide the cashback, don’t promise to your customers and make a fool out of them.

Aug 12, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Customer Assistance

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I have bought my iphone 7 in february 2020 and was supposed to get my cashback withong 4 months but i have not received it till date.

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Cancelled an item from amazon after the money is debited and loan account is created in credit card. Amazon initiated the refund 4 days back. Yet, the amount is not yet credited in credit card. It is showing the loan is still active.

Last 4 digits of credit card - 5904
Loan number[protected] - this loan has to be closed

Regards,
Divya...

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Hi,

I had purchased an iphone7 in month of feb from vijay sales, pune and it had an cashback of rs3000 to be credited into credit card account within 120days. It has been more than 4months, still i haven't recieved the cashback yet.

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I have purchases the refrigerator from vijay sales on 1.10.2019 and haven't got the cash back on the debit card on name of anjali manocha

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Address: Sironj 464228 district vidisha mp

सर, मेरे माध्यम से fastag idfc first bank के vehicle no mp09hg8695 पर रीचार्ज किया था

लेकिन hdfc सिलैक्ट होने के कारण वह पेमेंट hdfc के माध्यम से पेमेंट कट गया

महोदय से निवेदन है की खाते की जांच कर राशि रिफ़ंड करने की क्रपा करे

Utr no[protected]

Date;[protected] time; 02:29pm

Debited ac no; [protected]

Name:- viqar azam

Mobile:- [protected]

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Waqar Azam Khan

Jul 9, 2020

Please check attachment

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Address: Pune

Senior citizens savings account opened with min balance paid. Account opened online with hdfc representative from pune. No welcome kit received and so not able to activate account and make transaction. Kit overdue 1+ month now. Call on [protected]/[protected]
Very bad experience having taken min balance with no account activation.
Customer id[protected]

Aug 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2020

HDFC Bank Customer Care's response Dear Customer,

Do note, due to the current COVID-19 situation and to prevent further spread of the virus, courier services are suspended. Once the lockdown period is lifted and there is normalcy, the consignment will be dispatched phase-wise. You will receive the dispatch details via SMS on your registered mobile number once the chequebook is dispatched. Alternatively, you may visit the nearest branch and apply for debit card. If you wish to have instant non personalised debit card, visit the branch with photo id proof and cancelled cheque.

-Nadia
HDFC Bank Customer Assistance

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Amazon has sent a mail saying the amount has been refunded back into the hdfc account through net banking but the amount is not reflecting in my account. It's been 5 days since the message came.

My bank account number is [protected]

Amazon company has sent me a reference number for the refund. When will i get the refund back into the account? The amount is huge.

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 9, 2020

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Customer Assistance

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Address: Kamala Mills lower Parel,Mumbai

In this covid period my money is kept on hold by HDFC bank ..in netbanking it shows hold by HDFC bank rs.1157 mi revenue hold through gefu...what the hell is this in thia covid period instead of giving more intrest rates and good servicing you guys are harrasing.i want my money by tomorrow or i ll be putting more complaints and this time it will be to RBI and tagging our Prime Minister.you may reach on [protected]..my cust ID is 40250688

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Dear hdfc,

My name is nitish kumar and i am a customer of your bank since 8 years.
The card ending with 8997. I always make my payments on time as you can see my details. Today i got lots of call from your 2nd party collection team and she was abusing me and insulting my family also and black mailing me to visit my house. This incident happened with me earlier also if you want her number or screenshot i will send it to you.

I was not expecting this kind of services from hdfc bank, even i also want to make your full outstanding payment but due to some issue i was trying to contact you but unluckly i was not connected. I will make my full payment this month but as of know i do not want to use your services, so i want to permanently closed my account.

Regards
Nitish kumar
[protected]

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Hdfc made me submit all documents, including aadhaar, pan card and passport but then refused to open an account citing an internal rule that savings account holders must have a last name.

This is ridiculous because i have all the documents in my first name only.

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 8, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete address of the Branch along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. Visit here https://bit.ly/2Hqff0y for help with branch address.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 8, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please write to grievance.[protected]@hdfcbank.com to share details of your issue. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Banks Complaints
HDFC Bank
HDFC Bank — mi revenue hold

1 Review
India
Shyam Sawalapurkar on May 15, 2020
Submit a Complaint
The hdfc bank has put a hold on my funds of rupees 600 as mi revenue hold through gefu, ac number is
Cust id: 58506962

The customer is not able to give any info on this. First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful. You know in covid 19 what is the position of person and this time you hold this amount.

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Address: Ambernath

Hi,

There was a fraudulent transaction from my account and I had to block my debit card. But the customer care guy blocked my net banking and UPI too. I went to the bank the next day to fill the CDF form and re-applied for debit and net banking. The told me within 7 days it will get sorted.
Till now my account is blocked and I don't have a debit card. I have visited the bank thrice, they were rude and told me they have processed it. It's really difficult for me as I can't pay my bills

HDFC Bank customer support has been notified about the posted complaint.

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D

deepalichakre

Jul 9, 2020

Hi,

There was a fraudulent transaction from my account and I had to block my debit card. But the customer care guy blocked my net banking and UPI too. I went to the bank the next day to fill the CDF form and re-applied for debit and net banking. They told me within 7 days it will get sorted.

Till now my account is blocked and I don't have a debit card. I have visited the bank thrice, they told me they have processed it.

They will courier me the debit card and net-banking password but it's getting delayed due to the COVID situation.

It's really difficult for me as I can't pay my bills.

I tried to generate my IPIN using Forgot Password but my account is blocked for the user.

Please suggest an alternate way for me to access the net-banking portal without waiting for the password.

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Address: Vpo jarot teh jawali distt Kangra Himachal Pradesh

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number without my concern on date:18/06/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

OneAssist Relationship Number
Name :- Abhishek Vashisht
Mob no: [protected]
Cradit card ending no : 0791

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 14, 2020

Dear Abhi,
We regret the inconvenience caused. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.

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Address: H.no 13 Gali no. 6a Nehar Par new indira complex faridabad

Dear Sir,

we have not Authorized below transaction on my credit card No. [protected] but HDFC Bank not solve my problem and charged this amount on my card and we have already requested with dispute form but bank has rejected my request so I request to please check and solve my issue and reverse my amount on my card.

1.) 22.05.2020 CITI MOTORS FBD 414/-
2.) 27.05.2020 ZEE ENTERTAINMENT 99/-
3) 27.06.2020 Zee5 http:/www.zl 99/-

Thanks & Regards

Sudeep Verma
[protected]

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Mi revenue charged by bank and 756 rs been held by the bank

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