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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025

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Address: H.NO.87 A MANAKPUR DEVI LAL COLONY PINJORE DISTT.PANCHKULA HARYANA

Shriman ji

Mera hdfc account no.[protected] hai jisha main credit card use karta hu, credit card ending 8532. Credit card ke june month ki statment mein 04/06/2020 ko 25000 ki payment galat deduct ki gayi hai joki refund karein.
Maine apni hdfc life insurance policy no. 19349714 ke yearly premium ki payment 25000 rs 03/06/2020 ko ki thi.
Mere hdfc credit card se 04/06/2020 ko 25000 ki jo payment deduct ki gayi hai usko please refund karein.
Main apni june month ki credit card payment statment ka screenshot laga raha hu meri help karein

Regard

Madan saini

[protected]

+1 photos

Jul 23, 2020

Complaint marked as Resolved

I AM HAPPY MY COMPLAINT WAS RESOLVED BY HDFC BANK SUCESSFULLY

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to refer to the below link and write to us on the queries to enable us to assist you.
https://bit.ly/2ZAWlNM

-Zubin
HDFC Bank Customer Assistance

Jul 23, 2020

Updated by Madan081 Unblock UPI

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Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2390 without my concern on date:30/06/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 10855640
Name :- saurabh rathore
Mobile no. :- [protected]
Credit card number ending :- 2309

Jul 1, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Dear Saurabh,
We have forwarded your case to the relevant team. We regret the inconvenience caused to you. Kindly allow us 24 business hours to process your request and connect with you - Nitesh, Team OneAssist

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Dear Saurabh,
We have forwarded your case to the relevant team. We regret the inconvenience caused to you. Kindly allow us 24 business hours to process your request and connect with you - Nitesh, Team OneAssist

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Dear Saurabh,
We have forwarded your case to the relevant team. We regret the inconvenience caused to you. Kindly allow us 24 business hours to process your request and connect with you - Nitesh, Team OneAssist

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Dear Saurabh,
We tried connecting with you on your registered contact number. Rest assured, the plan is canceled and the service request #6486148 is initiated along with your refund. Kindly note, the same shall be credited to within the next 5 - 7 working days - Nitesh, Team OneAssist.

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Hello,

I purchased a card for rs. 6500 for a colleague as a farewell gift. My colleague, however, has not received it. It was supposed to be delivered by 23rd june, 2020. It is now the 1st of july. I have tried reaching out to hdfc multiple times, but no response from on email or via call. About 6 o[censored]s put in this money to say goodbye to our friend who is in dire need of this amount. Please help us.

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Address: C-11 new ashok nager new Delhi

I'm paid my lic policy on 26 may but again my amount deducted on 19 june 2020 from my credit and contact to hdfc customer care many time but call not connected and response from bank side.

Policy number[protected]
Amount-5992.87
Transaction id-txhc84483222
Call back number-[protected]

Thank you,
Shashank triwedi

+1 photos

Aug 12, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I purchased an iphone 11 on 2/2/20 with my hdfc credit card and they promised to pay cashback of 6000 after 120 days. It has been more than 120 days and i have still not received any cashback.

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Address: 119/54, Sasthri nagar, Sirumugai Road, Karamadai, coimbatore - 641104, Tamil Nadu

Hello, i wanted to address my concern that hdfc bank's credit card division has debited my salary account for rupees5300 # 501003*56162 without my authorisation on 30th june 2020. I dont have any credit card dues or any emi dues. But bank debited the amount from my account. This is very bad that bank access my account without my permission. I want my cash to be credited to my salary account. My customer id is[protected]. I tried many times to contact the customer care but they are not connecting the call.

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I have bought apple ipad 7th gen from apple store on 25th feb usung hdfc debit card and a cashback of 3000 is to credited within 120 days and now its been more than 120 days so how can i get my cashback

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I have bought my iphone xr on dc emi with hdfc bank debit card on 01/03/2020 by in jaipur with swiping my card on shop. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is 120th day today. I have asked to shopkeeper, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

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I purchased a samsung refrigerator with payment through hdfc. My total cashback amount was 1848 but received only 1200. Now samsung representative told to takeup with hdfc bank, but they not respond. Kindly resolve.

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Hi,
My moratorium got activated by itself and i have been trying to deactivate this for last 2 months by reaching hdfc via mail and calls but they are not responding to my calls or mails.
I am not going to pay any interest on my card since this is hdfc fault and not mine. I have been trying everything from my side to close this. Please help to resolve this issue.

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Jul 16, 2020

Updated by Anjali gupta007 I haven't received any update from Bank. Please help

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[Resolved] HDFC Bank — MI revenue hold through gefu

1 Review
India
divyageorge34 on Jun 20, 2020

The hdfc bank has put a hold on my funds of rupees 589.40 as mi revenue hold through gefu,
Branch: sarita vihar
Account type: salary account
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

+1 photos

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Car didn't move an inch on 30th june and you charged me 345 for what? Nothing.

I did travel on 28 june and I was charged right for it.

I will need a refund of 345₹

+1 photos

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Dear Sir/Mam
In my fastag adjustment entry was deducting continually please resolve this issue as soon as possible. And refund my balance...

+6 photos

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I have checked last week and there was no bill genenrated on mseb
I want to stop bill this months but there is no any notification come from hdfc and bill paid
Biller name: mseb
Consumer number:[protected]
Billing unit: 5550
Processing cycle: 03

Due date: 8th july 2020
Bill amount (Rs ps): 4740.00
Pay amount (Rs ps): 4740.00
Pay date: 30th june 2020
Transaction id: txhc85683618

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Hdfc account delete it from bank bazaar...

Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jun 30, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Bangalore

The hdfc bank has put a hold on my funds of rupees 3523.0 as mi revenue hold through gefu, account details is
Account number: [protected]
Ifsc: hdfc0000833
Branch: agra lake, bangalore
Account type: salary account
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

+1 photos

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2020

HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I have a problem with credit card recently i made a payment of 16k in june due to 4days of delay payment they charged me total 1000/- finance charges and late fee could you please waive it of bcz this is first it done from my end due to auto not there it got delayed

Please approve for the same as early as possible.

Regards
Santosh
[protected]-[protected]

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New complain as no action was taken for previous complain (Posted 7+ days back).

Purchased apple 5 series watch on 19th feb '20 (In poorvika, phoenix marketcity, bangalore) using my hdfc dc, which provided a 4000 cashback within 120 days via 6 months no cost emi option.

It's been more than 120 days and the cashback has not yet been credited.

Secondly, the first month's emi has reduced 500 rupees more than the amount which should be deducted, i'm not sure why as my account had enough money for the transaction.

Been trying to reach the cc, and the call gets auto disconnected after awhile without reaching any personal.

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I made a transaction via google pay but the same was debited from my account whereas not credited in the recipients account and the number of rupees rs.500 is not yet refunded to me as well.
The amount transaction was made on 30 june 2020 and usually google pay transaction will end in a minute now its not done even more than an hour.
I have tried contacting the google pay customer care as well as hdfc bank customer care but no use. Even bank customer care also not connecting and giving solution.
Please extend your valuable support. Other transaction proof attached as a image.
Upi transaction id:

[protected]

Google pay transaction id:
Cicagkcp_ejgeq

+3 photos

Apr 15, 2024

Complaint marked as Resolved

Closing this case and i dont remember this case history

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of the transaction. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Team MobileBanking
HDFC Bank Customer Assistance

Jul 02, 2020

Updated by Muthulakshmikalai When will get my money back..status remains same and no improvement!!!

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I have bought an iphone11 pro with hdfc credit card on 18/02/2020 in ahmedabad. As mentioned by hdfc (To receive a cashback of 6000 within 120 days from the date of transaction) i haven’t received my cashback till now. I hope this issue gets resolved and cashback will be credited as soon as possible.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jun 30, 2020

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

NPatel88's [Complaint's author] reply, Jul 1, 2020

Dear Anay,

I cannot see the Reference Number...Please provide it in DM.

NPatel88's [Complaint's author] reply, Jul 8, 2020

Hello Anay,

Can you send me the reference number???

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