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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
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18422
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HDFC Bank reviews & complaints page 384

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S
Sathya Chary
Aug 26, 2020
Resolved
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Resolved

Address: [email protected]

The hdfc bank has put a hold on my funds of rupees 1417.66 as mirevenue hold through gefu, ac number is
Account number: 5010*256
Ifsc: hdfc0002019
Branch: kondapur kothaguda
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
Aug 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2020
HDFC Bank Customer Care's response
Dear Customer,

We understand that you have raised your concerns at HDFC Bank vide Reference Number =[protected] and you will receive a response from them to your e-mail ID in 3 working days.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our Net Banking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance.
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    Aditya_Rane
    Aug 26, 2020
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    I have not gone anywhere today, yet rs 75 has been deducted from my fastag wallet as adjustment for god knows what. Refund this amount immediately
    HDFC Bank customer support has been notified about the posted complaint.
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      F
      Faisalraza0232
      Aug 26, 2020
      Resolved
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      Resolved

      Address: Baheri

      My name is Mohd Faisal and I had ordered a product of RS.9999 (Mobile) in Flipkart on (31/7/2020) & cancel this order due to personal reason. And on (01/08/2020) Flipkart initiated the amount to my card It should credited by 06 August 2020,
      still didn't get the money. Flipkart sent this reference number 75503720215041296418058 and told me to fill charge dispute form at HDFC bank support.
      So please kindly respond to this complaint it's very urgent. My card number is 3541 (last four digit)
      Aug 6, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 29, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We understand that you have also raised your concerns at HDFC bank[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our NetBanking and Mobile Banking services.

      -Zubin
      HDFC Bank Customer Assistance
      Verified Support
      Aug 31, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and proof of cancellation or refund to enable us assist you.

      -Zubin
      HDFC Bank Customer Assistance
      Verified Support
      Aug 31, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and proof of cancellation or refund to enable us assist you.

      -Zubin
      HDFC Bank Customer Assistance
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        M
        Mahesh123654
        Aug 25, 2020
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        Hello everyone,

        I applied for HDFC Bank Max savings account two weeks back

        I did video Kyc & account activated successfully

        I also deposited 30k+ on my account

        But I still didn't received my welcome kit & debit card

        If I tweet them thaey are asking me call phone banking officer but without tele-identification number we can't do it

        Tele identification number comes in the welcome kit which I didn't received yet

        I sent over 6 emails regarding this but there is no reply from them

        @hdfcbank if you see this post then give me a call on my registered number

        HDFC BANK CUSTOMER ID:[protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Aug 25, 2020
        Updated by Mahesh123654
        Don't ask me submit a Q&A again

        It did that close to to 6 times

        I need to talk with savings account customer care executive directly
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          V
          VaibhavKute
          Aug 25, 2020
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          Alert!
          Mandate reference no: HDFC[protected] issued to KOTAK MAHINDRA BANK LTD with value Rs. 100000.00 and frequency MNTH is received today for processing.
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            Naddu222
            Aug 25, 2020
            Resolved
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            Resolved

            Address: Cunningham road

            Hi this is Nadeem here.
            dear team kindly check the details without any reason my money got hold and in my credit card there is a finance charges of 600rs when i have already cleared the entire bill amount before due date.. this is 2nd time its happening like this i have complaint many times but no response from the customer care people whenever i tried connect with the team after waiting for 45min call will get automatically disconnected.
            kndly resolve this issue soon
            Aug 6, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 26, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We wish to clarify that, payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same: https://bit.ly/32vNr5K.

            -Zubin
            HDFC Customer Assistance
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              A
              Annbu Arasu
              Aug 25, 2020
              Resolved
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              Resolved

              Hello there,

              I G.Anbarasu, credit card ending 7982.

              Due to language problem i cannot able to undersand the plan even so
              I need to deactivate my one assist plan if it is activated to my credit card ending 7982. My one assist relationship no. is 11181995.
              Aug 5, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear G.Anbarasu, We regret the inconvenience caused and shall surely assist you with the full refund. Your request has been forwarded to the relevant team and they shall assist you within the next 24 - 48 working hours. Your patience is highly appreciated in the meantime - Nitesh, Team OneAssist.
              Dear G.Anbarasu,
              As per your talk with our executive, we are happy to say that the plan has been cancelled and a full refund has been initiated from our end. The SR#7036964 has been raised for any future communications. Please note, the amount will be credited in your original mode of payment account within the next 5 - 7 working days. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
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                H
                Hemant Kushwaha
                from Delhi, Delhi
                Aug 25, 2020
                Resolved
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                Resolved

                Address: Samarveer Rathore, rayra Kallan Khurd Pali Marwar 306307

                Hi, i have hdfc money back credit card and i got charged with unknown autopay of rs 2147 which i am sure i haven't spent anywhere.
                Hdfc customer care is not working properly.
                Request you to check the details and sort this out or block my card.
                I think this has been some error from your side as i didn't even got any message form hdfc.

                Card no. [protected]

                Mobile :[protected]

                Hdfc money back
                Aug 12, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 29, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                We infer that you seek clarification regarding your credit card. We request you to use our NetBanking and Mobile Banking services to view your credit card account information online.

                -Zubin
                HDFC Bank Customer Assistance
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                  S
                  Siva4589
                  from Hubli, Karnataka
                  Aug 25, 2020
                  Resolved
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                  Resolved

                  Address: Polaiah

                  I already deactivated my one assist membership, but i received sms yesterday for renewing the same for this year. Please deactivate the same if in activation and do not pay any membership amount from credit card.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
                  Dear Customer, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
                  Dear Customer, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
                  Dear Customer,
                  We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your membership details or registered contact number in this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM or inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist
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                    K
                    Kumar mankena
                    Aug 25, 2020
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                    I had opened a digital account on 18th August and completed the full KYC. but did not receive the welcome kit till now.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      J
                      Jain Shripal
                      from Mumbai, Maharashtra
                      Aug 25, 2020
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                      I have bought apple iPhone 11 with 6000 rs cashback offer but cashback not recieved yet they have claimed to pay cashback within 120 days. Mobile seller said to contact bank but didn't got proper answers in bank branch. 12/10/19 POS 533136XXXXXX4663 ARIHANT ELECTRON PO [protected] 12/10/19
                      Refernce no of payment.
                      Pl contact [protected] for further details
                      HDFC Bank customer support has been notified about the posted complaint.
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                        K
                        kushshukla09
                        Aug 24, 2020
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                        Hi,

                        I am very disappointed, I had applied hdfc easyemi credit card via my login NetBanking.

                        I fill all the details and upload my documents and salary slip.Next morning I received message[protected] Your online Credit Card application DCC[protected] has been submitted and is subject to internal policies and guidelines. Our representative will get in touch with you soon for further processing of you application. Click here https://apply.hdfcbank.com/dapweb/TrackApplication to track the status of your application.--_[protected] then in afternoon I got a call from [protected] hdfc her name neelam she told me that your credit card is processed and your limit is 50k and it will dispatch with in 2 days then I relaxed...then i thought to check status of my credit ...I was shocked to that application decline without in msg or email they declined and before that they confirmed everything like credit limit.

                        I very upset during this lockdown I applied this card to release my burden but all in vain as I am their hdfc account holder customer they do like this. I need justification along with card.

                        [protected]

                        Attaching some prof
                        HDFC Bank customer support has been notified about the posted complaint.
                        Aug 24, 2020
                        Updated by kushshukla09
                        how its shows resolved.
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                          K
                          Kitty Taleja Maggo
                          Aug 24, 2020
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                          Cust id[protected]
                          Rs 3790.11 is what the bank has kept on hold against Gefu which is quite unclear.
                          Kindly give me information on how to get this amount released and how do I continue banking with Hdfc.( like what final charges payments so do I need to pay as I have insufficient funds too in my account.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Arch@d
                            from Mumbai, Maharashtra
                            Aug 24, 2020
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                            Three transactions of rs. 485.37, 602 and 698 were reversed by amazon on 14th July 2020 but the amounts are not credited into my bank account. Transaction was done through hdfc debit card. Received the messages copied below from the bank on my registered mobile number but the amount is still not reflecting in my account.

                            Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 485.37 has been credited/reversed by AMAZON on[protected]:14:05:31

                            Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 698.00 has been credited/reversed by AMAZON on[protected]:14:05:01

                            Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 602.00 has been credited/reversed by AMAZON on[protected]:05:21:19

                            I have attached a screenshots of the messages that i got from hdfc bank after the transaction was reversed, but the amount hasn't been credited yet.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Samkit Dosi
                              Aug 24, 2020
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                              Website: www.hdfcbank.com

                              To
                              NODAL OFFICER OF HDFC BANK
                              Parul Sharma
                              Jaipur

                              Hello
                              My name is Samkit Doshi From Jodhpur (Rajasthan)
                              My reference number [protected].
                              We have Hdfc account from More Than 10 years and We Have 3 Accounts in HDFC Bank.
                              Around 2 year back my personal banker forced me to take credit card they said you will not be charged any extra amount that is my guarantee i said ok.
                              Now Before Lockdown around JAN 20 OR FEB 20 He called me and said you are incurring Finance Charges from the Date of issue of Credit Card.
                              Afterwards credit card was issued and personal banker have set my account settings to minimum amount due and i incurred finance charges till date and Personal Banker said that you account settings have been changed. Even i don’t know how to change the setting via net banking and before 1 month my personal banker has been changed by HDFC Bank. I am Trying at every level by no one is Helping.
                              Jodhpur Branch is Also Not Solving the Issue.
                              My Personal Banker Was From Jaipur Name Ankit Verma.
                              I Am 99% Sure That settings have been Changed By Them because at the time of issue of credit card he only has done the settings I even don’t know how to change the settings .
                              I Need My Finance Charges Back as soon as Possible.
                              I Have Also filed a Complaint on consumercomplaints.in there also no response.
                              Please solve the issue.
                              Contact No
                              Alternate Number
                              Thanks.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                ASHOK JAGLAN
                                from Mumbai, Maharashtra
                                Aug 24, 2020
                                Resolved
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                                Resolved

                                Address: VPO kurana, Tehsil Israna, Distt Panipat

                                I am customer of hdfc bank and from last 1 yr i am using hdfc bank salary account.
                                I am very upset about hdfc bank credit card service. I see that today in monthly statement there are multiple charges are levied on me. Hdfc people committed to provide good service so i choose hdfc credit card. But i see there are multiple entry which are inaccurate they charged wrongly.
                                I need my money revert back in my account other wise i am escalate this matter to rbi and consumer forum.

                                Wrong charges applicable on my statement :

                                Instaloan, INT NBR-01, [protected] (Reg# 09999999980823002648398)-704.55
                                Instaloan, PRIN NB-01, [protected] (Reg# 09999999980823002648380)-2767.46

                                Total : 3472.01 rs unnecessary charges levied on me

                                I want the restatement with corrected amount with an early date.

                                Thanks & regards,
                                Ashok
                                Credit card : 0745 (last 4 digit)
                                [protected]
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 26, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Kindly note, we are operating with limited staff as part of the preventive measures for COVID-19. This may result in a delay in our response to your email. Our Customer Service Executives will respond within a maximum of (7) working days. In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution. The reference number for this interaction is[protected].

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  J
                                  Jijoshi
                                  from Kodinar, Gujarat
                                  Aug 24, 2020
                                  Resolved
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                                  Resolved

                                  Address: BCT - Muldwarka, Mechanical Dept,Ambujanagar

                                  I have activated smart pay through hdfc bank credit card for paying my insurance policy. The amount for my policy number HDFC life 90562776, was deducted on 11.08.2020, against transaction number TXHC8712, but it not deposited to insurer till today insurance agent are keep calling me that your policy due date was 20.08.2020, but they have not received any payment.
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 28, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Kindly note, we are operating with limited staff as part of the preventive measures for COVID-19. This may result in a delay in our response to your email. Our Customer Service Executives will respond within a maximum of (7) working days. In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.

                                  -Zubin
                                  HDFC Customer Assistance
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                                    NileshGaikwad1
                                    Aug 24, 2020
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                                    Address: Pune

                                    Dear HDFC,

                                    I have an account with hdfc that has been in active use for a couple of years. Today i noticed that on a quarterly basis deductions have been made under the head "isaqmc". I read around and found that this is being done for having the mutual fund buying ability via net banking.

                                    I do not recollect consenting to these quarterly deductions. Kindly stop deducting the same and reverse the charges made on the account.

                                    Thanks and regards

                                    Nilesh Gaikwad
                                    [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Ninder0130000
                                      Aug 24, 2020
                                      Resolved
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                                      Resolved

                                      Address: VILLAGE GOPALPUR PO BEAS PIND DISST JALANDHAR PUNJAB

                                      The hdfc bank has put a hold on my funds of rupees 0.77 as mi revenue hold through gefu, account details is
                                      Account number: [protected]
                                      Ifsc: hdfc0008312
                                      Branch: KISHANGARH BRANCH
                                      Account type: savings account
                                      The customer service is not able to give any info on this.
                                      First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 24, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have checked our records and confirm that there is no negative balance in your account. Please check your account statement online for further details.

                                      -Nadia
                                      HDFC Bank Customer Assistance.
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                                        Lidiya Selvaraj
                                        Aug 24, 2020
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                                        Dear Team,
                                        On Aug 07 2020 around 9 pm transferred the amount 20000 to my beneficiary account after few seconds got the information as message the transaction incomplete due to time out issue. Still the amount is not refunded to my account. Raised complaints and informed personal banker and also registered the query. 20 days over even i didn't get the single information about my money. Please provide the information ASAP
                                        HDFC Bank customer support has been notified about the posted complaint.
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