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Updated: May 26, 2026
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S
Sanket Janwalikar
Jul 4, 2020
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I am sanket janwalikar owning credit card from hdfc. I am using credit card from 2016.
My cc number is 5459 * 0462 5432.

In this covid situation i am facing some difficulties in repayment of amount outstanding.

From last few days some of my friends and family members are receiving threatening calls from recovery officer and constantly harassed to core.

I was going through hdfc policies to respect individual in compliance to recovery.

But i feel its going far from that and breaking all trust i had in hdfc bank.

With utmost respect please help in stopping such harassment or i have to publish on public platform of such aggression harassment to family and friends.

Also escalated to mr aditya puri for the same
HDFC Bank customer support has been notified about the posted complaint.
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    Sanket Janwalikar
    Jul 4, 2020
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    Address: Hdfc bank lower parel

    I am sanket janwalikar owning credit card from hdfc. I am using credit card from 2016.
    My cc number is 5459 * * 5432.

    I have wriiten to md aditya puri about harassment during covid situation.

    In this covid situation i am facing some difficulties in repayment of amount outstanding.

    From last few days some of my friends and family members are receiving threatening calls from recovery officer and constantly harassed to core.

    I was going through hdfc policies to respect individual in compliance to recovery.

    But i feel its going far from that and breaking all trust i had in hdfc bank.

    With utmost respect please help in stopping such harassment or i have to publish on public platform of such aggression harassment to family and friends.
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      arjunb.mehta
      from Pune, Maharashtra
      Jul 4, 2020
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      While applying I was told that the credit card would be lifetime free. Now i am charged Rs.3000 as membership fees. I am cheated by hdfcbank
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Anand9552
        from Delhi, Delhi
        Jul 4, 2020
        Resolved
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        Resolved

        Address: Durgapura, Jaipur

        The hdfc bank has put a hold on my funds of rupees 3475.09 as mi revenue hold through gefu, ac number is
        Account number: 5010*3155
        Ifsc: hdfc0009532
        Branch: durgapura, jaipur
        The customer service is not able to give any info on this.
        First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
        Please help
        Thank you
        Jul 6, 2020
        Complaint marked as Resolved 
        No steps taken Till now. I wasn't contacted nor notified by the Bank or and Customer service from The Bank. My amount is still on Hold. I'm a student please help.. they marked it resolved without solving it.
        HDFC Bank customer support has been notified about the posted complaint.
        Jul 04, 2020
        Updated by Anand9552         mirevenue hold through gefu my account no. 5010******3155
        Branch:durgapura, jaipur
        Ifsc:hdfc0009532
        Amount:3475.09

        Jul 06, 2020
        Updated by Anand9552         ₹ 3475 is big amount for me...
        Jul 06, 2020
        Updated by Anand9552         Complaint is still not resolved and my amount is still on hold.
        Jul 06, 2020
        Updated by Anand9552         Why it's showing my complaint is marked as resolved?? No action taken from the bank side to resolve my issue and still my issue is not resolved.
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          A
          AnilMah36729528
          Jul 4, 2020
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          Address: gurgaon

          I shared my medical reports with the hr and head supervisor so that i can be transferred to my home place so that i can continue my job along with my proper treatment but they stated that it cannot be done. I asked them to consider it on early basis to which they are not even responding me on mails.
          My supervisor humiliates me... Working in such environment is depressing me... NO ABOVE SUPERVISOR IS RESPONDING TO MY MAILS NEITHER MY HR IS SUPPORTIVE IT FEELS INSECURE WORKING AT SUCH PLACE...
          HDFC Bank customer support has been notified about the posted complaint.
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            Punitha N
            Jul 4, 2020
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            I have made a transaction on 1st July 2020 and money is deducted from the account but the money is not credited to receiver bank account. And Nobody is responding over customer care number
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              Kailashkumar619
              Jul 3, 2020
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              Ad hoc statment charge ₹118 deducted from my account
              Without information dated on 02/07/2020.

              My Account number is [protected] and Cust ID is 75940092.

              I have visited the bank for the EMI moratorium and requested for the statement to give complaint regarding the moratorium not being applicable even when i opted for it. So the person provided me the Email statement without informing the charges or anything.

              I want the amount to be refunded.
              HDFC Bank customer support has been notified about the posted complaint.
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                P
                Prince kumar karn
                Jul 3, 2020
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                Sir mera nam parmeshwar karn hai mera account hdfc bank me hai account no. [protected] mere 16 may ko ach debit return chrg lga diya th 1770 rupess or debit vcard ho gy th or june m v ach debit retuen chrgr lga diya gya th 16 june ko 1770 rupess jb mene complain kiyaa toh 16 may 2020 me jo kata th wo retuen kiya or june ka jo ach debit chrgr th wo nhi kiya tb mera account misuahno m th slary nhi aae th to abpet vaps kar diya hai 1770 to hold ma kar diya hai june ka amount 2 july ko kat gy hai ach denit return chegea sir plz mera amount aaap jaldi ae retuen kar dijiyr plz sir ijohn req to you mobile no. [protected], [protected] lone account no.[protected] hai plz sir ab mera jaldi solve karvaa dijiye
                HDFC Bank customer support has been notified about the posted complaint.
                Jul 03, 2020
                Updated by Prince kumar karn                 ach debit return chrge lga diya gya th 16 may kono wo return aaaa k frr hold peno aa gy hai usme v 16 june ko ach debit returncard chegr lga diya th plz aap jaldo solve karvaa dijiye

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                  S
                  snjeevdhanbad123
                  Jul 3, 2020
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                  Address: Kaushalya Apartment, flat no. 2B, babudih, before babudih Bank of India

                  Dear sir
                  With the reference to the complain ID NO. 2654367. ON 2ND OF JULY your honorable Manager Mr. Rattan visited my house in the morning with one guy from agency in absence of me they again threatened my wife opting to do physical assault publicly. Find no positive response I am bound to file CP Case against Mr. Rattan as well as HDFC BANK. THE COPY OF THE FIR WILL BE SENT TO DC DHANBAD ALSO.
                  sir since my family has got the threatening of putting me and my family physical harm I want to put into your notice IF ANYTHING HAPPENS TO ME AND MY FAMILY YOUR HONORABLE MANAGER MR. RATAN AND HDFC WILL BE DIRECTLY RESPONSIBLE.
                  REGARDS
                  SANJEEV SHASHANK
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Shehryar Khan
                    Jul 3, 2020
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                    Resolved

                    My name is Shehryar Khan and I had ordered Mi Bluetooth Earphones of RS 848 in Amazon and I returned this order due to personal reason. And on 30 June 2020
                    Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but HDFC Bank doesn't have such policy. So
                    please kindly respond to this complaint it's very urgent.
                    Thanks you
                    Jul 11, 2020
                    Complaint marked as Resolved 
                    The amount was refunded in full.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      P
                      purmolla1994
                      Jul 3, 2020
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                      Dear sir

                      I have payed credit card payment. Credit card expire year was 2019. I have reapplied for new one but there is no response. From last year. Please reissue the credit card asap.
                      Contact mail id [protected]@gmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Acubeinfo techsite Private Limited
                        Jul 3, 2020
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                        Address: HDFC Bank LTD VIDYA COMPLEX PATNA -800023,bihar

                        Sir,
                        I want to discontinue my current account of acubeinfo techsite private limited and also want to discontinue 17 savings account of family and friends due to bad service of this branch
                        By authority
                        Acubeinfo techsite private limited
                        [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          G
                          Gowthami111
                          Jul 3, 2020
                          Resolved
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                          Resolved

                          I have been charging unnecessary changes. And form last 2 months i didn't receive any statement till now.

                          From last 10 days, i have been trying to contact every hdfc number that i got to contact customer care, but very dissatisfied, that no customer care is available at least once.

                          I always thought that hdfc offers very good customer support, but now it is clearly proved wrong. Felling regret that i have selected hdfc instead of many other good banks which offers good customer service even now.
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 04, 2020
                          HDFC Bank Customer Care's response                           Hi,

                          we wish to inform that in the event of non-receipt of payment, delayed payment or payment less than the total minimum amount due the applicable late payment charges/finance charges would be levied to the card account. You will appreciate that the bank charges levied is legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions. Hence, we regret our inability to accommodate your request for reversal of bank charges and ensure to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same. https://bit.ly/2ZzEkzv. -Zubin
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                            R
                            R jagannathan
                            Jul 3, 2020
                            Resolved
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                            Resolved

                            refund of failed transaction

                            My customer id 71290424. I transacted an amount of rs 505.27 for payment to 1mg thru paytm on 26th june 2020 vide ref.[protected] but said amount not credited to the payee and amount got debited to my account. I waited for refund of this amount but so far not done. Kindly verify and reply.
                            Rajan jagannathan
                            Mobile [protected]...
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                            K R Satishreddy
                            Jul 3, 2020
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                            Address: No,43 velankany information campus system electronic city bangalore 560100

                            Dear sir,

                            I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- on date[protected] & rs. 1899/- on date[protected] from my credit card number ending with 1186 without my concern. I am not interested about this service and don’t want this membership any more. So cancel the membership and refund this debited amount of rs.3798/-

                            Name :- satheesh r k
                            Mobile no. :- [protected]
                            Credit card number ending :- 1186
                            HDFC Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Satheesh,
                            We regret the inconvenience caused. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
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                              A
                              art_03
                              Jul 3, 2020
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                              Resolved

                              I moved to a new place and i applied for credit card and i changed my address after applying from old to new address under the guidance of a bank agent. But, the credit card got dispatched to my old address and i asked the agent to stop it and redispatch it to my new address. But it was returned to origin location and i couldn't find the option to redispatch the credit card to my new address. When contacting the branch, they said to try in toll free number, but i didn't find any option for the same in toll free number.
                              Jul 16, 2020
                              Complaint marked as Resolved 
                              I got a phone call from the HDFC bank on the day I posted the complaint i.e., I lodged the complaint in morning and got the call in the evening from the number +914068241600 and said they will reinitiate the card delivery to my new address in a week and they started the delivery after a week and I got the card delivered in few after the starting of the delivery.
                              HDFC Bank customer support has been notified about the posted complaint.
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                              I got a call stating that the credit card will be redispatched and delivered in a week. But, I didn't get any message that my credit card is dispatched. Please redispatch the credit card to my address.
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                                R
                                ravi7985
                                from Varanasi, Uttar Pradesh
                                Jul 3, 2020
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                                All the documents and verification was done by the bank's side successfully but my application is showing in process from long time
                                My mobile number is [protected] and application reference number is 20f[protected]nd.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                No response till now
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                                  R
                                  rishabhgarg_10
                                  Jul 2, 2020
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                                  I have bought my iphone 7 with hdfc bank credit card in january this year from croma store in mumbai. As mentioned by hdfc bank (To receive cashback of 3000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in croma store, they said to check with the bank.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    G
                                    Greyes
                                    Jul 2, 2020
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                                    Hi team,

                                    I had lost my food plus card, i was a tcs associate when i applied and got the card and i no longer work there, could you block the card and issue the new card. Also kindly update my registered email id.

                                    Could you please transfer the amount in the new card.

                                    The food card number is : [protected]

                                    Kindly resolve this at the earliest.

                                    My registered email id : anu. [protected]@tcs.com (I am no longer tcs employee now0
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                    Any update on this?
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                                      M
                                      Mayur Nirbhavane
                                      from Mumbai, Maharashtra
                                      Jul 2, 2020
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                                      Dear hdfc bank welcome kit not received It's been two months since I started the account The welcome kit has not been delivered yet i need its its urgent for me
                                      Name-mayur Nirbhavane
                                      Mobile no-[protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
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