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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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Q
Quds
from Kolkata, West Bengal
Jun 26, 2020
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I have called hdfc phone banker regarding the transaction query. I have -1786.86 rupees in my account. I wanted to know in what ways this amount is deducted. I have few emis. But the merchant where i am paying the emis told me that the bounce charges will be waiveoff if i pay by this month. One of the emi i paid via paytm because the merchant informed me to pay and i got the payment done confirmation as well. But still the bounce charges done by hdfc. These are the things which i wanted to clear, but the phone banker didn't have the proper information. Finally after more than 40 minutes, she scolding on me. I tried to ease her by requesting to not taking too much stress, my query is still not resolved. All i wanted to know in what way the amount is deducted. But she behave very rudely. My query is still unresolved.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2020
HDFC Bank Customer Care's response
Dear Customer,

Apologies for the inconvenience caused, we will ensure that the feedback reaches to the concerned team and necessary action is taken.

-Anay
HDFC Bank Customer Assistance
Jul 03, 2020
Updated by Quds
now I have -2375.86 in my account. I want to know all the details of deduction which I am unable to get. I have paid the EMI of L&T Finance Two Wheeler loan in the month of June in advance, still it is showing that ACH charges transact in my account. And now in this month, I paid the amount in advanced and updated in L&T Finance, still it is showing that ACH canges transact. For both June and July 2020, ACH deducted.

Now, come to credit card issue, I didn't get any information about extension of moratorium, and suddenly I got a call from HDFC for the credit card payment. Why you guys didn't informed me about the moratorium extension? not a single message and not even an email. I tried to contact hdfc for the extension of moratorium but all the time it is saying like because of less employee it is difficult to connect the call. on 25th of june I got a call and the executive provided me his senior's number, I called him more than once but he didn't respond, not even did a call back. I didn't get information and now HDFC wants credit card payment. This is not good...contact me HDFC regarding this because I got a call today and I gave all the details and the executive just cut the call...this is the behaviour of HDFC's employees now a days in this worst situation which the world is facing right now.
Same happened with me and they have put a hold of ruppees -185000 amd still they are not listening to me
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    C
    Chandu Gamidi
    Jun 26, 2020
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    Resolved

    I have applied for fastag for my new car with application reference no: hfr01532159 on 28 feb 2020. But i haven't received my fastag till now.

    Earlier i had closed my fastag account for my old car as i sold it then applied for new fastag for my new car. When talked to your customer care executive he told me that as i have registered with same mobile number for the new fastag, the issue of fastag is not possible. He told me to send my complaint to fastag. [protected]@insolutionsglobal.com by email. But, when i tried to send email it was found that the mail id does not exist. I tried calling customer care multiple times but they are saying to wait for a week, but after the wait there is no progress.

    So, i request you to cancel my application and refund the fee of rs500/- i have paid for new fastag. When i closed old tag i got my wallet balance but not received the returnable security deposit of rs.200/-. Please take necessary action to refund these amounts.

    Thanks & regards,
    Aug 11, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 29, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused request you to forward the email sent fastag team on grievance.[protected]@hdfcbank.com for further assistance.

    -Zubin
    HDFC Bank Customer Assistance
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      Arbaazshaikh2994
      Jun 26, 2020
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      Resolved

      Address: Amazon

      Hi,

      I am too much upset as i have ordered materials from amazon and cancelled it, however, i was supposed to get a refund of 1200 rs. I am calling amazon customer service from past 2 weeks and they say that i will have to speak to the banks customer service. I am unable to get connected to any person from the bank so that i can share the concern and also i am not getting any relevant option on ivr.

      Kindly look into this as i am tired chasing my refund amount and no one is ready to look into this.
      Aug 10, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 26, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        S
        srmrk1980
        Jun 26, 2020
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        I have done payment to hdfc by following mode of payment - online. Details mentioned below

        1) amount - 11682
        Date - 18may 20

        2) amount - 11682
        Date - 15apr 20

        I received link from your hdfc to do payment and i done

        Email reference is as attached for april & may month payment 20

        My question is i have given email and ask for payment online.

        Bank accepted that and send link & email

        In april & may month why bank is not said that you will have pay interest on emi an you availed moratorium facility.

        Now after 90 days bank is asking interest for emi

        If you are doing so means bank is earning money.

        I have given emi on time but still bank is asking for interest
        Aug 6, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 27, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          S
          srmrk1980
          Jun 26, 2020
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          Resolved

          I have done payment to hdfc by following mode of payment - online. Details mentioned below

          1) amount - 11682
          Transaction id[protected]Paynimo)
          Date - 18may 20

          2) amount - 11682
          Transaction id[protected]Paynimo)
          Date - 15apr 20

          I received link from your hdfc to do payment and i done

          Email reference is as attached for april & may month payment 20

          My question is i have given email and ask for payment online.

          Bank accepted that and send link & email

          In april & may month why bank is not said that you will have pay interest on emi an you availed moratorium facility.

          Now after 90 days bank is asking interest for emi

          If bank is doing so means bank is earning money.

          I have given emi on time but still bank is asking for interest
          Aug 6, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 26, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            S
            Sathiya Senthil Kumar
            Jun 26, 2020
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            Dear sir,

            My fund rs 505.26 locked its showing mirevene hold through gefu. I 'm requesting you to release my amount. I 've attached screenshot for your reference.
            HDFC Bank customer support has been notified about the posted complaint.
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              B
              bhattagiri
              Jun 26, 2020
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              Hi i had applied for fast tag recently. My application no. Hfr01577674 by paying 500/- it said that within a week it will be sent to me but nothing happened so far. Till now i am not even aware by which courier or post it was sent. No communication so far. Plz intimate me by the earliest.
              Ramana reddy
              [protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                J
                jaschabra
                from Delhi, Delhi
                Jun 26, 2020
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                On 19.6.2020 i had paid rs. 4190 to edmc as property tax (Property id.[protected] through debit card vide ref. No. [protected].
                The amount has been deducted from my bank but has not been received by edmc.

                Please help.

                Ms. Kamlesh chhabra
                [protected]
                HDFC Bank customer support has been notified about the posted complaint.
                No response till date.
                Please help.
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                  R
                  rapchikkk_ redekar
                  Jun 26, 2020
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                  Address: Mumbai

                  I started working in HDFC Bank on 24th August 2017. My employee ID was K7243 wants my experience letter
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Sainath1993
                    Jun 26, 2020
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                    Address: Hyderabad

                    My name is ch s murahari, i have been charged rs.1899 on my hdfc credit card on 10/06/2020 without my permission. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account without my permission.
                    So request you to please cancel this activation against my credit card, and also refund my money.

                    Credit card : hdfc - ending with 5622
                    Customer id : shyam0101
                    Contact no: [protected]
                    Amount charged : rs.1899
                    HDFC Bank customer support has been notified about the posted complaint.
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                      F
                      Faisal Asfiyan
                      Jun 26, 2020
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                      Resolved

                      Credit Card Payment not Credited

                      Address: Mumbai

                      Hi,

                      I have done my transaction on credit card and they did not process my payment in Card, after calling them so many times they did not response and many time they declined the call.

                      I have done my transaction through bill desk.

                      Company Name: HDFC Credit Card
                      Card No: xxxx xxxx xxxx 2178
                      Payment Amount (Rs Ps): 2400.00
                      Payment Date: 9th June 2020
                      Payment through: HDFC...
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                      R
                      Rishab Bhan
                      Jun 26, 2020
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                      HDFC Bank has put my salary account on hold with amount 1060/-, I want my money back asap, this is not the way, you cannot hold money like this. Please credit my money back to my account.

                      Rishabh Bhan
                      rishab.[protected]@gmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sampc
                        from Powai, Maharashtra
                        Jun 26, 2020
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                        Address: NALASOPARA

                        Hi i'm vikash pandey my acc no is -[protected]
                        My ac balance in negative 6700
                        Cc are not giving any information about charges
                        Why this happened
                        HDFC Bank customer support has been notified about the posted complaint.
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                          U
                          Upinder singh arneja
                          Jun 26, 2020
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                          Address: Gurugram

                          I have one account with hdfc bank in GURUgram account no. [protected] on the name o[censored]pinder singh arneja so i had some dues of my credit card so i decided to make full payment against that but when i opened my hdfc app on my phone just to check the exact dues of my credit card i got to know that my account is in negative balance so then i transferred the amount from my other bank that is icici bank to my hdfc bank account just to clear everything and i cleared everything all my dues (credit card bill and my account that was in negative balance) on 25/6/2020. Then i deposited 1000 in that account on the same day but again the balance got deducted under some mirevenue hold by gefu i was not aware about this so checked that on google And i got to know that it was some account maintenance charges But my point is when my account was in negative balance by 11 rs then why this charges was not reflecting that time why only after depositing money in account u guys charged me if there is some amount which i have to pay u guys then my account should be in negative balance for whatever charges are there. but u guys are scaming us u always do this with ur customers ur cheaters ur fraud bank on 25/6/2020 my account was showing -11 rs after that u deducted more 778 rs and this Charges surprisingly came in picture and showing that charges are of 15/6/2020 so if it was from this date why it was not reflecting on 25/6/2020.. because you are scammers you always do this. example if i deposit 20000 in my hdfc account And if after 2 monts i will check then definately the amount will be less then what i deposited.. because ur scammers pathetic bank but this time i will not spare you guys i will be taking all the money from your credit card and then i will see who takes that money from me. Do what ever you want to do file a case drop my credit score i bloody dont care but this tym the charges which u have taken will cost u very high... U ###
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 29, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We would like to inform you that there are outstanding charges [ Debit Card annual fees & IMPS charges etc...] on your account to be recovered.

                          Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

                          For further assistance on your outstanding charges, we request you to visit your account branch.

                          -Zubin
                          HDFC Bank Customer Assistance
                          Jun 30, 2020
                          Updated by Upinder singh arneja
                          They have this automated response system which they sent to every customer.. same msg.. worst bank..
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                            R
                            Reddy Bhanuprakash6
                            Jun 26, 2020
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                            I purchased iphone 11 with hdfc credit card on feb 14th in bajaj electronics in hyderabad. I need to get the cash back of 6000 inr in between 90 days to 120 days. But i haven’t received any cashback yet.
                            Please help in resolving this issue.
                            Have all the details of bill. Please let me know for any information.
                            Bhanu - [protected]
                            Mailid - [protected]@gmail.com
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Pravi Victoria
                              from Bengaluru, Karnataka
                              Jun 26, 2020
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                              My account shows a negative balance of 5800 mentioned as mirevenuehold. It happened last month also they kept 3000 as hold and i didn't get the money. I got a salary of 5000 of which they kept 3000 as hold. Due to this lockdown situation its very hard to survive and this bank does such injustice to customers. I tried reaching customer support but it works only for blocked card. This month i'm yet tull o get half month pay but already its 5000 negative how will i survive. I seriously want to escalate the issue
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Abhishekjhatakia
                                from Mumbai, Maharashtra
                                Jun 25, 2020
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                                Rs.836.38/- have been put on hold on mu account, I want to know in detail what is this Hold for?
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Abhiveer Singh
                                  Jun 25, 2020
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                                  I had bought the iphone 11 6 months ago, i still haven’t received the cashback that was promised to me while purchasing the device through hdfc bank card
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Abhiveer Singh
                                    Jun 25, 2020
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                                    It’s been 6 months since i have purchased my iphone 11 from an authorised apple store in select city walk, new delhi. It’s a disgrace for me to even come to the extent of complaining this matter but it is highly not what would expect from hdfc bank. I haven’t received the cashback that i was promised while buying the phone from my hdfc card.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Jun 25, 2020
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                                      Address: kanjur west

                                      Hi

                                      sir my saving account # [protected] of bank of maharashtra with debit card #[protected] come across fraud on 29/12/2019 sunday 1.30. I got call from some person asking me download app "quicksupport teamviewer" to complete KYC. unfortunately I downloaded bymistake and my 6200 rs got deducted from account

                                      its my mystake...

                                      Police says amount is less than 100000/- we cant register complaint its just 6200/-

                                      please look in to it and try to help me to get my money back

                                      I already register complaint M[protected] on megaphone helpline # also block ATM card

                                      although bank manager says it will take a time now its almost six months not gotr any reply from bank.. i already send mail to bank of maharashtra head office, paytm centre but didnt receive any response

                                      need your co-operation

                                      Pramod Sawant
                                      saving a/c [protected] of bank of maharashtra
                                      mob # [protected]
                                      Jun 25, 2020
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
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