Sir, 15, 423 rs. (5608 + 9815) deducted as (Mctf atw mentioned in transaction statement) from my account no. *664353 from hsr layout branch ifsc code hdfc0004094 on 04/06/2020.
I call to customer care they said i made a atm transaction of 5608rs and 9815rs. On 02/06/2020. At that time the amount got debited from my account and credited at the same time, but i didn't get any message of these transactions. And now they are saying that transaction have been made succesfully.
How is this possible.
Now 15423 rs. Have been deducted from my account as mctf atw transaction.in my statement [protected] reference no. Is showing for this transaction.
My account have 547rs. But now my savings account is in -14, 875 rs.
Sir pls revert asap.
Aug 6, 2021
Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2020
HDFC Bank Customer Care's response Dear Customer,
Hope your query has been resolved. In case you still have a follow-up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.
-Anay
HDFC Customer Assistance
We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance