Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
Resolved
18420
Unresolved
14525
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 403

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rupanjali d
Jun 8, 2020
Report
Copy

I had brought a i phone for which i was ensured by hdfc through an offer that i will be provided a cashback of rs 5000 within 120days. Its been more than 150days and i havent received any cashback. This is very unprofessional and i expect the cashback asap.
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Aditya Bajaj 0202
    Jun 8, 2020
    Resolved
    Report
    Copy
    Resolved

    Address: S-3, Jayanti Bazar, MI Road, Jaipur-302001

    I (Aditya bajaj) have purchased i phone xr on 23.01.2020 from satyam electronic, jayanti bazar, jaipur. There was an offer of rs. 5000 cash back on payment through hdfc bank debit card and i made the payment from hdfc bank debit card amounting to rs. 48100/- but till date cash back of rs. 5000/- is not received although more than 120 days have been passed.
    Tid no.40932214
    Bill no. 5685
    Aug 5, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 25, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      guru11122019
      Jun 8, 2020
      Resolved
      Report
      Copy
      Resolved

      Address: G-132, DTC Colony,Harinagar

      Dear sir/madam

      I aman rathore bought an iphone xr on 13/01/2020, paid via hdfc debit card, and it was told by customer representative that i’m entitle for cash back of ₹5000/- within 120 days and same was written on slip/receipt.

      But it’s being almost 5 months and still received nothing.

      Please do the needful

      Contact no. [protected]
      Aug 6, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 25, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        boddupally venki
        from Mumbai, Maharashtra
        Jun 8, 2020
        Resolved
        Report
        Copy
        Resolved

        hdfc bank complaint about brn cash txn chgs incl gst charge

        Address: hdfc bank banglore

        Hi,

        I am hdfc account holder, from the last two month my account got deducted 177rs ("brn cash txn chgs incl gst") 3times. I didn't receive any message or alert from you when i checked my account statement i came to know about this. I am disappointed with this kind of behaviour about not informing the customer. I am still confused about this deduction.

        Regards,
        Hdfc customer...
        Helpful
        14 other people found this review helpful
        14 found this helpful
        1 Comment
        Report
        Copy
        B
        Balaji Krish
        Jun 8, 2020
        Resolved
        Report
        Copy
        Resolved

        Address: Balaji.g.k,Shevapet, salem,tamilnadu-636002

        Hi,
        I purchased cloth at life style on 11/10/2019.
        The amount value rs.29554/-. That amount i swiped by hdfc debit card. That time 10% offer cash back was on going.
        The cashback is still not received. I call customer care 3 times and complainted that issues. No response past 7 months.
        I am not still receive the cashback points.
        So please do the need ful for me.
        Aug 13, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 25, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        Hope your query has been resolved. In case you still have a follow up query, please click on https://bit.ly/2Lzhyn3 to submit the complete concern and we'll assist you as soon as possible. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          The Maverick
          from Powai, Maharashtra
          Jun 8, 2020
          Report
          Copy

          Dir dbt chg incl gst is mentioned in passbook and 118 rs debited. I m not understanding why this charge was occurred.
          This kind of attitude from bank is completely looting n cheating the customer.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sajeevs81
            from Mumbai, Maharashtra
            Jun 8, 2020
            Report
            Copy

            I have purchased a fastag from hdfc (Online) in december 2019
            It was not working from beginning (Not reading in toll plaza)
            I had raised complaint in their customer care over phone many times, each time they asked me to try again in toll plaza and let them know
            At last on may 20, 2020 they asked me to send email to fastag. [protected]@insolutionsglobal.com, i sent email (Attached the photo of fastag sticker). But i didn't get any reply from their side,
            Again i called them many times to know status of my complaint, most of times they are saying their site is down so could not check, at last on june 1st they told me it will be solved in 24 hrs and i will get a call back from their side. Till now no reply.
            Jun 08, 2020
            Updated by Sajeevs81
            Here below my Wallet id:
            [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              ManishaRpaul
              Jun 8, 2020
              Report
              Copy

              This complaint is regarding unnecessary charges and amount hold by hdfc

              Last 3month (April, may and june)

              Manisha rathod [protected]

              Please refund all the unnecessary charged by them.

              Pfa of statement
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                ik_ali
                Jun 8, 2020
                Report
                Copy

                Sir
                I through mobiwik app transferred 2000 to unocoin technologies and my record shows the the amount has been debited from my account on 3rd june 2020
                Mobiwik ref num[protected].
                The unocoin technologies has informed that the same has been refunded to bank account but the same is yet to be reflected.
                Please help to trace my amount and getting it credited into my bank acct.

                [protected]
                Cuts id 41414871
                [protected]@yahoo.com.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  chiragahir
                  Jun 8, 2020
                  Report
                  Copy

                  I purchased liebherr fridge in december 2019 with hdfc cd loan
                  Hdfc bank executive told me that i will get a cashback of rs. 2616 after 90 days
                  But still i didnt get any cashback in my bank acoount
                  My email id :- [protected]@gmail.com
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    The-Techie
                    Jun 8, 2020
                    Report
                    Copy

                    Address: Hubli

                    Account/customer id: 74240120
                    Registered contact details/email id: [protected]
                    Credit card number: [protected]

                    I have bought my iphone11 pro max with hdfc bank debit card on 01/10/2019 in ipixel hubli. As mentioned by hdfc bank (To receive cashback of 7000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in ipixel, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible. I called bank 2 weeks ago, they said me to send a mail to customerservices. [protected]@hdfcbank.com. They havent replied to my mail still. Registered mobile number - [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      kandalaphani
                      Jun 8, 2020
                      Report
                      Copy

                      Hi, i have purchased a iphone 11 on 27/02/2020 but did not receive a cashback till now. It has been more than 120 days since the transaction has been done. Request you t process the cashback asap.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        malik nadaf
                        Jun 7, 2020
                        Report
                        Copy

                        I had purchased apple iphone 11 (128gb) on 11/01/2020 using hdfc bank debit card and was eligible for a cash back of inr 6000/-. As per offer, cashback amount was supposed to be credited within 120 days from purchase but i haven't yet received it. Kindly help to resolve this issue.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Manishleo01
                          Jun 7, 2020
                          Report
                          Copy

                          I have purchased an iphone 11 on 25th january 2020 which is guaranteed of 6000rs cashback within 120days
                          But still i have not received my cashback.
                          HDFC Bank customer support has been notified about the posted complaint.
                          No support is notify, remarks is done for your own satisfaction, I am suffering still
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            denipatel188
                            Jun 7, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            I have purchased an Iphone 11 on 28th january 2020 using hdfc debit card on hdfc bank’s offer 6000rs cashback using its debit card.

                            According to bank’s condition, cashback must be deposited in tha account within 120 days from the date of purchase, but i haven’t received cashback even after 120 days.

                            For the reference, i m attaching the receipt of payment.

                            Please resolve my query as soon as possible.
                            Jun 9, 2020
                            Complaint marked as Resolved 
                            hjv nvmn
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Madhav Middha
                              Jun 7, 2020
                              Report
                              Copy

                              I didn’t have received cashback of iphone 11 I have bought on 15 jan 2020 they said your cashback credit into your account after 120 days but i have didn’t receive
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                ravi prakash chaubey
                                Jun 7, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: VILLAGE DADRA POST TIKAPUR DISTRICT AZAMGARH

                                Hi i m last month paid my loan agreement no 38253555 full outstanding

                                But bank is not provide my noc

                                And cibill is show loan is active
                                Jun 8, 2020
                                Complaint marked as Resolved 
                                My email is [email protected] Mob no9265554721
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bilashna
                                  Jun 7, 2020
                                  Report
                                  Copy

                                  Address: Bangalore, Karnataka.

                                  I purchased iphone 11 (64gb) on 4th jan, 2020. And i was suppose to receive cashback of rs.6000 with 120 days. But, i did not received it yet. Tried to contact bank customer service but no success. Please resolve this asap
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kuhu Chauhan
                                    Jun 7, 2020
                                    Report
                                    Copy

                                    Address: near by U.C.O Bank
                                    Website: Ad hoc statement charge

                                    Ad hoc statement charge rs.118 & rs.590 have been deducted on 06 jun 2020 from my hdfc salary account without any information.

                                    How can bank deduct money without any acknowledgement

                                    So i need clarification from bank or reverse my ₹708 to my account.

                                    Ref no.- mir[protected].
                                    Ref no.- mir[protected]

                                    Narration - adhoc stmtchgs incl gst 070520-mir[protected], 200520-mir[protected]
                                    Value date - 06 jun 2020
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      khannap
                                      Jun 7, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: a92 chanakaya place street no 16 ,25 feet road janakpuri 110059

                                      I have multiple loans with hdfc bank including one auto loan, one personal loan, one insta loan on my credit card and i have one joint account with my mother in hdfc on which i have a jumbo loan. I have applied moratorium for all 4 loans in april for the same i have received a confirmation from hdfc bank on my registered email id (April 3)

                                      Dear uma, we have received your morotorium request and reference number for the same is dmo[protected].
                                      Dear poornima, we have received your morotorium request and reference number for the same is dmo[protected].
                                      Dear poornima, we have received your morotorium request and reference number for the same is dmo[protected]

                                      Dear poornima, we have received your morotorium request and reference number for the same is dmo[protected]

                                      But till now still, all the installments are hitting into my account. My account is in negative right now and not able to avail moratorium for the coming months.

                                      Tried contacting hdfc bank multiple times but not able to connect with any customer care executive.
                                      Please help me out and let me know how can i proceed legally in this case.

                                      My customer id 60755024
                                      Name poornima
                                      Phone number [protected]
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 02, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We note that our team has responded to you through email on July 17, 2020 vide email Interaction ID: HBL=[protected]. In case of any further clarification or assistance, please feel free to reply to us on email.

                                      -Nadia
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit