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I bought an iphone 11 on 04 Dec 2019 paying through my hdfc bank debit card. As per the offer, I was entitled to a cash back of Rs 6000 within 120 days from 31 Dec . The last date for which was 30 April 2020. But I have not recieved the cashback amount till date ie 13 may 2020
I had bought an iPhone 11 on 26th Jan 2020 using HDFC card and was supposed to get a cash back in 4 months. I’m willing to know when will I receive cash back since only 12 days are left to the completion of 4 months. Please resolve and help me with the issue
My account number [protected] Hdfc salary account
My account balance is showing hold of 607 mirevenue Hold through Gefu what is this means please help me and how to remove this hold.
How can i remove this hold and what is this hold
I have bought my iphoneX with hdfc bank debit card on 26/1/2020 in Mumbai. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
I have purchased an apple iphone 11 128 gb from imagine store at mgf metropolitian mall, m g road, gurgaon on 03 dec 2019. I have done the payment from hdfc bank debit card so i am eligible for the 6000 rupees cashback that were supposed to be credited in my account after 120 days from the last date of transaction month.
It has been more than 120+ days now and i have not received any cashback.
Kindly credit my cashback asap.
May 19, 2020
Complaint marked as Resolved
In a span of 1 week, I got my cashback😃
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 13, 2020
HDFC Bank Customer Care's response Dear Customer,
Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance
May 13, 2020
Updated by ankit_jain98 I used the complaint reference no. that I received in the subject line of the complaint reply mail in the form(given in the link) but it is saying that it is invalid. Kindly help in this.
Attaching screenshots FYI.
May 17, 2020
Updated by ankit_jain98 every time I generate a Complaint Reference no. & fill it in the mentioned link it says it as invalid. Please check and help. And for god sake, plz reply.
I haven’t received the account opening kit. It has been a couple of months since I have opened an account in HDFCBank. I have several emails to HDFCBank regarding the issue but to no avail. My registered mobile no. Is [protected]. Please look into the matter....
transaction not done my me/ expired card being billed.
This is regarding the credit card of hdfc i have been using.
The card has been expired long back but the credit card department keeps charging the interest and other fees without issuing a new card.
The complaint via phone number does not work at all and also the web link does not work.
The request for a new card was simply dismissed saying the signature was not correct.
Am trying to close the account at one shot but the bank keeps additional fees.
Need justice or a fair deal to close the issue.
Kindly help.
Aug 6, 2021
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 12, 2020
HDFC Bank Customer Care's response Dear Customer,
Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.
deduct money from my account without my knowledge.
Funds on hold
Account number: [protected]
As on date: 12 May 2020
Amount held by
Hdfc bank (For mirevenue hold through gefu): ₹431.22
Without any information any thing they have kept money on hold and debited from my account without any message of deduction... Like this how many times they have done this time i noticed what about if i haven't noticed how many times they might have done like this...
May 12, 2020
Complaint marked as Resolved
Already provided my mail id. Again my mail id is [email protected] I want reverse my my money back to my account.
If they don't back my money i will close my account immediately.
HDFC Bank customer support has been notified about the posted complaint.
I am staying for a longer period abroad
However not receiving any otps on my international number after multiple retries and failed transactions.
This is happening from two days. I had the last OTP received on Apr 12 after that I did not receive any OTP. Could you check why?
Respected Sir, I have already submit a request for EMI Moratorium but my EMI for the month of April and may deducted from My Account, my reference no is DMO[protected] and DMO[protected].
I want to unblock my account.
Dur to some unauthorised transactions, i had to block my hdfc bank account.
The customer care executive says to get it done at the nearest hdfc bank and the bank says to get it done by the customer care.
I have called the customer care several times and all they do is transfer them, put the call on hold and eventually the hung up without resolving the issue.
How am i supposed to unblock my hdfc bank account.
Aug 14, 2021
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 15, 2020
HDFC Bank Customer Care's response Dear Customer,
As per our records, your account number ending with 842 has been already activated. You may operate your account without hassle.
cashback not yet received for apple product purchased in december (worth rs. 5000)
Dear Sir/Madam,
I had purchased an apple product on 30th of December 2019 using HDFC Debit Card.
As per the scheme I was supposed to get the cashback within 120 days of purchase worth Rs. 5000/-
It’s almost been more than 150 days kindly address the issue as soon as possible.
My main concern is I bought iPhone 11, on credit card with sceme of 6000 cash back, I dint received any cash back which was said to me in 120 days, you will get an EMI of 5650 but still you guys deducted 11650, I am really very disappointed by your service, I use to think you are the one with standards very first Time I used your service
not received any cash back for iphone 11. purchased
I bought iPhone from iPearl Ahemdabad it’s more than 120 days still they have not reverted any cash back, and they said 4th instalment will be of 5650 but still 11, 650 they have deducted
I have bought my iphone11 with HDFC bank debit card on 31/12/2019 in Gurgaon. As mentioned by HDFC bank (To receive cashback of 6000 within 120 days from the transactional month end) I haven’t received my cashback till now, it has been more than 120 days.
Recently I got a message from HDFC saying that Rs. 199.00 was deducted from my account. This transaction happened without my knowledge.
Below is the message which I received.
"ALERT:Rs.199.00 spent via CREDIT Card xx9970 at AMAZON1258399 on[protected]:19:12:31 without PIN/OTP.Not you?Call [protected]."
Could you please look into this issue and refund my money back. I guess if I leave this then in future the same repeats. Please resolve this.
Thanks in advance.
HDFC Bank customer support has been notified about the posted complaint.
Due date: 17th may 2020
Bill amount (Rs ps): 10660.00
Pay amount (Rs ps): 10660.00
Pay date: 8th may 2020
Transaction id: txhc82822200
The amount is still today (11.05.2020) not updated in lici site.
Aug 12, 2021
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 17, 2020
HDFC Bank Customer Care's response Dear Customer,
We wish to inform that the Smartpay payment of Rs.10, 660.00 towards LIC has been successfully processed on 08/05/2020. For further clarification we request you to contact the biller.
