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Updated: Dec 16, 2025
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M
meraj afnan
May 10, 2020
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Hello team, hi i have purchased iphone 11 from reliance digital on 11th of january 2020. I was supposed to get inr6000 cash back within 90 days. But no cash back has been credited in my account till now. Kindly look into this matter and resolve. Loan ref no: [protected]

I have also raised complaint regarding the same in [protected]@hdfcbank.com. But still i have not got any response from bank official or via mail.

Already more than 120 days have past but still didn’t got my casback.
HDFC Bank customer support has been notified about the posted complaint.
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    A
    Arorapankaj272
    May 8, 2020
    Resolved
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    Resolved

    Address: HDFC BANK, AMRITSAR

    I Purchased a Iphone 11 on[protected] threw my debir card and mentioned that i will receive 6000 cashback in 120 days.. Now its upto 135 days still not received my cashback.. I am sending you swiping slip alongwith..solved this concern as soon as possible.. Thanks

    Email - [protected]@gmail.com
    Phone - [protected]
    +1 photos
    May 18, 2020
    Complaint marked as Resolved 
    Its received automatically.. No any message from company
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      S
      sweta ram
      May 8, 2020
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      [resolved] hdfc bank — iphone 11 cashback not received

      I have bought my iphone11 with hdfc bank debit card on 1/1/2019 in unicorn pume. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 09, 2020
      HDFC Bank Customer Care's response       Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      May 09, 2020
      Updated by sweta ram       I dont see any option to choose regarding my complain
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        E
        Elvish meena
        May 8, 2020
        Resolved
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        Resolved

        I have bought my iphone11 with hdfc bank debit card on 30/12/2019 in imagine store jaipur. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in imagine store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
        +1 photos
        May 12, 2020
        Complaint marked as Resolved 
        No reply
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 09, 2020
        HDFC Bank Customer Care's response         Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the offer details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
        May 09, 2020
        Updated by Elvish meena         My Complaint Reference Number
        May 12, 2020
        Updated by Elvish meena         My complaint reference number give me fast
        May 14, 2020
        Updated by Elvish meena         My reference id[protected]
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          L
          Loganathan Bharathi Chellappan
          from Chennai, Tamil Nadu
          May 8, 2020
          Resolved
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          Resolved

          Address: no.202 1st cross street new gandhi nagar

          Hi team,

          I got debited 590 rs from bank side but there is no statement for debiting this amount. I don't know why they debited this amount. It not showing in the transaction itself.

          I called the bank but no response.

          Also raised many ticket still no response from them taking covid-19 as advantage in this situation

          Bank name: hdfc bank
          Customer no:50446255
          Branch: sarjapur branch

          Thanks
          Loganathan c
          Aug 13, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 10, 2020
          HDFC Bank Customer Care's response           Dear Customer,

          We understand that you have also raised your concerns at HDFC Bank Support vide reference Number[protected] and you will receive a response from them to your e-mail ID.

          Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

          -Nadia
          HDFC Bank Customer Assistance
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            S
            S Radhakrishna Bhandary
            May 8, 2020
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            MiREVENUE HOLD THROUGH GEFU

            What is this account hold that too during the cash crunch period of the Covid-19 lockdown?
            Account No.[protected]
            IFSC Code:- HDFC0002377
            [protected]@gmail.com
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              J
              Jyoti Nirban
              May 8, 2020
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              I purchased my iPad from iworld ambiance mall vasant kunj, delhi on 31 December 2019. That time there was 10% cash back on hdfc debit or credit card within 120 days but as of now I don’t receive any cash back
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                G
                G4gouranga
                May 8, 2020
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                Address: Reliance Digital, City Towers, Reliance Digital Plot No. 174/832 174/840, Panposh Rd, Rourkela, Odisha 769004

                Purchased Item : DSLR Camera
                Purchased Date : 25/12/2019
                Cashback Terms : 90 days

                Request for cashback amount Rs. 3000
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                  H
                  Hemanth Kumar kondragunta
                  May 8, 2020
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                  Address: HDFC, DLF Ramapuram

                  Even in moratorium i am paying all my EMi's properly without fail.I am maintaining sufficient funds for all my EMI's from 1st day of month. on 5th may they debited with Rs 236 /- for RTN charges.i don't why they charged.
                  +1 photos
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                    N
                    Neelabh_Pandey
                    May 8, 2020
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                    cashback not received on consumer durable loan

                    I have taken samsung s9 plus on emi from the hdfc bank with a cashback offer of rs. 6000. It's been more than 6 months since paid all the emi but still, i have not received the cashback of rs.6000 which i was supposed to get after 3 emi. My loan account number is[protected] and my registered mobile number is [protected]. Please look into this at urgent...
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                    A
                    AyyapuReddy
                    May 7, 2020
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                    Address: Ayyapu Reddy. Site no 29&30, ishwarya layout,kodeghallimainroad, near Hoodi Railway station, Bangalore,Karnataka-560048

                    Hi
                    I got personal loan from HDFC Bank, every month they are collecting 16664 as an EMI, Jan I don't have sufficient funds for that they charged 649 as the late fee, and after 4 months they collected 236 as EMI RTN charges, plz make a complaint on HDFC Bank.
                    +1 photos
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                      V
                      Vijo Varunny
                      May 7, 2020
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                      Dear all,

                      I was working with hdfc bank home loans department as executive (Hbl global pvt ltd staff) from dec 2005 to aug 2007. My emp i'd is v04750. I have not yet reimbursed or transfered my pf amount till now. I don’t have my pf account number also.. I have been trying to send mails to pad. [protected]@hdfcbank.com but no response
                      Kindly advise me how to redeem my pf amount and pls let me know any contact person.

                      Thanks & regards
                      Vijo varunny
                      91-[protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Akon Venkee
                        May 7, 2020
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                        I purchased iPhone 11 on 26 dec and I didn’t receive any kind of cash back so far ..

                        I have attached screenshot IMEI details of phone..please help me out
                        +1 photos
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                          M
                          Mohammed Azhar Shah
                          May 7, 2020
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                          Resolved

                          Address: Santacruz, Mumbai

                          HDFC Bank,

                          I had purchased an iPhone XR on 29/12/2019 with my HDFC bank debit card from Maple Store, Khar(w), Mumbai. As I was informed that the cashback shall be credited within 120 business days from the last date of the transaction month. Now it is more that 120 days but yet I have not received cashback. Now due to this lock-down all stores are closed and only emergency services are provided with HDFC Customer care. I request to HDFC bank to please co-operate and resolve this issue by crediting cashback as soon as possible.
                          May 21, 2020
                          Complaint marked as Resolved 
                          Greetings!! Thank you and really appreciated for your support. Cash Back received on 18.05.2020
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 13, 2020
                          HDFC Bank Customer Care's response                           Dear Customer,

                          Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback. Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.
                          We request your patience and support during these testing circumstances.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            R
                            Rashi Kejriwal
                            May 7, 2020
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                            I would like to co plaint that HDFC id deducting amount for Banyan tree services which is not opted or authorized by me. I want this to stop and all the amount deducted till now to be refunded ASAP.
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                              D
                              deepakcrpt
                              May 7, 2020
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                              Resolved

                              hdfc - emi rtn charges

                              Address: Bangalore 560076

                              I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 7200 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges....
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                              A
                              Avadhut Pawar
                              May 7, 2020
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                              Address: Puncsheel nagar sai colony sangli.

                              Dear sir.
                              please my credit card bill 2 time pay 1420/- rs. so please amount refund my account.
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                                C
                                chirag17arora
                                from Noida, Uttar Pradesh
                                May 7, 2020
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                                Resolved

                                Address: Future World- Bharti Colony-preet Vihar

                                I made a purchase on 17.12.19 using my hdfc debit card. I was told that i will get a cashback of rs6000 (Even mentioned on the receipt). I haven't received the cashback yet. I was supposed to get it after 120 days of the last date of purchase month. It's 7th may 2020 already. Already contacted through email on apr 27, 2020, but still no revert back.

                                Taxation id: [protected]

                                Looking for support on this.

                                Regards
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 11, 2020
                                HDFC Bank Customer Care's response                                 Dear Customer,

                                Due to the prevailing COVID19 Pandemic situation, customers may experience a delay in receiving eligible cashback.

                                Rest assured, for eligible transactions, cashback disbursements will be done within 30 days post the situation normalizes.

                                We request your patience and support during these testing circumstances.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  P
                                  Pooja Ashley
                                  May 7, 2020
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                                  My cashback not received not any kind of call nack and mail why its to delayed
                                  +1 photos
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                                    V
                                    vkn23
                                    May 7, 2020
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                                    I have bought my apple macbookpro of 113905 with hdfc bank debit card on 29/12/2019 from idestiny necleus mall ranchi. As mentioned by hdfc bank (To receive cashback of 7000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in store, they said to check with bank. Hope this issue gets resolved and cashback will be credited asap.
                                    +1 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 07, 2020
                                    HDFC Bank Customer Care's response                                     Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    May 07, 2020
                                    Updated by vkn23                                     where is reference no ???
                                    May 08, 2020
                                    Updated by vkn23                                     ref num:[protected]
                                    May 08, 2020
                                    Updated by vkn23                                     ref no : hbl[protected]
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                                    I'm having same problem!
                                    Did you get your cash back?
                                    Reply
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