HDFC Bank Complaints & Reviews

Hello all,

I had applied for the fastag using hdfc bank and i got my confirmation from hdfc bank on 04-dec-19 that my fastag has been issued successfully. Your customer id is[protected] and wallet id is [protected]. I am able to login to my fastag account and see that it has the recharged balance as well.

But till date, i havent received the physical fastag. Please help with the courier number, so that i will be able to track it.

Last year my written request for change of a home branch submitted in hdfc pattabiram branch has not been actioned till date, hence my account is - ve and 4962/- been deducted from my savings balance???!!! I need my hard earned money back..
I've been following it up with a staff and after promising this will get solved by her its been 3mnths yet no response and from my account entire amount been washed off..!!!???

I have purchased a fastag and linked to hdfc expecting seamless service. I am a 10 year old customer with hdfc and were very happy till i purchased fastag. The fastag worked initially in all the toll booths. Meanwhile i tried recharging it said my wallet freezed.
Tried calling the toll free number of hdfc fastag. Its very pathetic service. Need to wait half an hour to get connected and need to wait another half an hour to get to know...

Hi,
I have applied for hdfc fastag online and also made the payment of rs.500 with all the required documents. I have received the customer id & wallet id on 23/11/2019 through sms and email and my wallet is also recharged but still i haven't received fast tag sticker. The hdfc customer care number of[protected] absolutely doesnt work. I have been trying to reach them from almost 15-20 days and it never works.
Havent been expecting this from hdfc bank at all. I am happy to cancel the fastag but wanted to understand where could this have gone wrong. Its almost been more than a month from the day i applied and still the fastag is not yet received.
Cust id[protected]
Wallet id - [protected]

Hi,

I purchased new fastag for my car from hdfc fastag. Reference# hfr831370
Customer id[protected]. I haven't received fastag yet.

I tried to call customer care number[protected] but it is not working as it is busy all the time.

I called hdfc bank customer care and they requested me to send mail to status. [protected]@sahaj.co.in. But my mail got bounced back.

Can you pl. Help with this.

Regards
Sridhar

I purchased furniture from home centre in pacific mall, subash nagar on 28.07.2019. At the time of purchase we have been told that there is the scheme of 10% cashback on hdfc credit cards and i also received the sms for the same advertisement. Cashback was supposed to be received within 90 days. But now its been almost 5 months i. E. 150 days and still i haven’t received the cashback of 10% on my purchased amount. I complained to hdfc customer...

Hi my reference number is hfr646787 i applied for fastag on 27-nov-2019 it hasn’t been even dispatched till date many time i called even mailed regarding same but no customer care responsiveness...!!! Its really pathetic experience...!!! Kindly take some responsibility

Kindly don’t advertise to take your service thought it could same me from half hour pain of getting at tollgates directly but u gave me a month torture with no track of my application though my wallet was created on 4th dec itself.

Really shameful

I have made a transaction on 23.12.19 referance no is[protected]TECHBOOKMYSHOW amounting to Rs. 572.60 for which amount has been deducted from bank but the transaction has been failed from BOOKMYSHOW site . Reference no from Book my show from BOOKMY SHOW Customer care is 10218792. Please check and revert back my payment

Hello,

I have a hdfc credit card - my registered phone number is [protected]. The card number ends with 5340. I have made payments (All pending) as 3 payments on 20th and 21st dec 2019 each and i have records for all the payments. When i got the sms from hdfc bank, it says that card number ending with 6048 - and i still keep getting calls / whatsapp from hdfc bank folks saying pending payments are there. Over last 1 week i have got several calls without respecting my privacy or personal commitments. I was in a bunch of death rituals (Of a family member). I want hdfc bank authorities to quickly close this issue and ensure i have a fair treatment. I also request to help close my credit card account.

Regards
Bala

Application number: hfr[protected]

Not able to track my package from last 9 days, this is my 2nd complaint when i registered my 1st complaint i received my account details like customer id etc..
If hdfc is not able to this task successfully then they should stop giving fastag.
Please return my money or dispatch my fastag asap with some tracking information

Fastag not used for sometime and now it is not working. Wallet number not available as well.
I trying to contact the customer support no response from them., no one is picking the call.
No mail id provided as well. No idea what kind of customer support they are providing.
Even i try to login online but there also shows no records, no idea what is the issue here.

Hdfc fastag have 0% support for the customers.

Hi team,

I have been trying to call the fastag customer care number[protected] since last 10 days, the number keeps giving a busy tone. Unable to reach anybody from the department. Also the email to reach out to customer care does not work, it keeps throwing failure message error.

I had applied fastag for 2 of my vehicles on dec 7th. However i have received the sticker only for 1 of my vehicle. I need to know the status of sticker for my second vehicle.

Regards
Atinderpal

Hi sir/madam,

I am chaitanya vinnakota resident of hyderabad, received the hdfc credit card with card ending no as 1098 on last week of aug 2018 based on my profile and my salary. I was worked with cognizant technology solutions india pvt ltd and unfortunately i lost my job in the company on sep 2019 due to sudden layoffs happened in the company due to cost cutting. So many employees were left their jobs including me. I had...

I am nri customer, registered my mobile with hdfc and never receive otp.
I even changed the mobile number but sill dont receive otp.
I get sms from all other banks across the world and india but not from hdfc.
Getting tired and frustrated.
Unfortunately to reset my password they require otp from email and sms
Axis is much better.
Apparently otp in sms from hdfc seems to be a common issue.

I have applied for hdfc fastag on 12th dec but i have not received any email communication/confirmation. I have paid inr 500 from hdfc bank.

My hdfc fastag reference no. Hfr01049267.

The toll fee number is of not use. It will be always busy or unattended.

I have also no received the fastag to the address mentioned.

I am having the hdfc account for more than 6 years.

This makes me feel so uncomfortable with the activities that hdfc is doing.

I got rs.-472 hold or which is showing in minus. Tried reaching through customer care number. Wrote an email still no response.

Kindly sort this out or please call me +91 [protected]

Amount in hold or minus - rs.472
Account no - [protected]
Ifsc - hdfc0001864

I want a proper explanation

Please provide easier customer service and the navigation through the ivr is hectic and getting cutted off for no reason.

On saturday, 21st dec'19, i was going from pune to kolhapur. I crossed khed shivapur toll naka nh-48. While crossing toll as fastag didn't work, i paid toll amount by cash, return journey rs.140. After sometime, i received sms saying that toll charges for those the toll has been deducted from my fastag account as well. While returning, i raised this concern to the lady at toll naka. She suggested me to contact hdfc fastag cc no. [protected]. I never able to talk with hdfc cc executive as every time i called this no. Either it is coming busy or i hear a caller tune. I am frustrated with this pathetic customer service.
Attaching herewith the toll receipt as well as the smss i received. When can i expect to get back the refund of rs.140?
Following are my details:

Wallet id [protected]
Cust id[protected]
Vehicle number:- mh14gs3911
City :- pune
Toll plaza:- khedshivapur nh-48
Toll ticket no.: 2525970
Dispute date:- 21st dec'19 (Saturday)
Dispute time:- 10:46:21 am

I have applied for hdfc fast tag on 6-dec-2019 and paid inr1500 for 3 vehicles. Initially, it was told to me that i will receive the fast tag within 7 days, however, until now i have not received it. Online status still shows as yet to be shipped from almost a week. Recently received an sms from hdfc stating due to surge of application hdfc cannot process the fast tag now and it will be delayed for another 15 days. I am really wondering as hdfc being reputed organization in the country giving silly reasons as they have failed to keep up the tat. This is an absolute failure from hdfc and the worst service.

Hdfc fast tag not received customer no and no response bank staff civil line bench.
My fast tag not logen and note genreat pin .
I logen first time options but at last so not regards.I try again to again for logen but not found regards.I meat bank staff but no response bank staff.plz help me and tell me right customer no .plz tel me how recharge my fast tag.

I applied hdfc fastag through online and made payment of inr 500 (200 for security amount & 300 as the top up amount) on 04/12/2019. The reference number of the application is hfr899685. I have uploaded all the required documents.

Received an sms saying our application processed and you will received the fastag slip. Till now nothing has been received.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.