HDFC Bank Complaints & Reviews

I have paid for fastag through hdfc bank online on 29th november, 2019. I received a mail confirming the tag activation on 30th november, 2019. I also got customer id and wallet id in the same mail. Its been 19 days since then, and i have not received the tag yet. I signed in using the customer id and it shows the tag as active till 2029. Hdfc customer care number is not reachable.

Customer id :[protected]...

Applied for fastag through hdfc on 2-12-19.Application no.Hfr852924.Wallet id created on 6-12-19 and received 300/-as wallet cash but didn't received fastag sticker till date.
Customer care number is also not working....

I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id through sms and email. Even my wallet was recharged for inr.200. Reference number for the transaction is [protected], customer id is[protected]. But still i haven't received fast tag sticker. The tollfree does not work. Have escalated to...

I have opened hdfc fast tag wallet but till now i didn't recieved my fast tag. While opening the account and in ad they advertises within 7 days but i went and asked the branch they said it may take 15 days and manager insisted to follow up with the third party. Why i need to follow with third party i have opened i have opened the account with the bank so they are responsible for this...

During our travel to lonavla on 16 dec 2019, it was smooth as there was no installation of fastag machines at khalapur toll plaza. However while returning on 17 dec 2019, at khalapur toll plaza, we were informed that fastag is not available and hence we paid in cash rs. 173.
However, same amount rs. 173 has been deducted from fastag account.
This is a serious problem as there is no official email id of hdfc bank to send the...

I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate on nov 22nd.
After that i received customer id & wallet id on 28/11/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker. Tried reaching the toll free for a week now and no response. If this is the case why can't you guys return...

On 2nd dec 2019 applied for hdfc fastag from official website and submitted full fees but i didnt got any response from hdfc bank.
After 15 days an envelope came consisting of customer id & wallet id but no physical fastag was there in envelope.
Tried customer care number for several time but the number is always busy.
Visited nearest bank they also said they cant do any thing in this matter as they are not dealing fastag.br...

This regarding to fasttag delivery, i have booked fasttag with hdfc and confirmation also with below details.

I booked on 3-dec-2019

1)
Dear customer, your fastag has been issued successfully. Your customer id is[protected] and wallet id is [protected]. Hdfc bank limited

2)

Your fastag has been successfully recharged for rs. 300 on 12/6/2019 11:49:58 pm. Our reference...

When will i receive my fastag rfid sticker?
I have been trying to call the customer care number but it is not working.
Is it a scam?
What am i supposed to do with my issued fastag account and wallet when i cannot use it!

I had lots of options to buy fastag but i selected hdfc because i already have a savings account in hdfc bank, is this what i get for being a loyal customer?

Mobile number...

Hi my car no is UP21BX4623 and I have got this HDFC fastg at the time if delivery on 02/11/2018 and have recharged it on 4 Dec 2019 first time. But at the time of passing through the toll on 12 Dec 2019 it shows discontinued.
I have called many times on toll free no [protected] but it did not conneted and when i called on 1033 they said that they are not able to clarify what is the problem and for the same I need to contact with HDFC...

My name is kishori ketklale. I had hdfc credit card and i surundered that card in october 2017 by paying the settlement amount, please provide noc my card number was
[protected].

Please check this as early as possible. I have closed my card in oct -2017 by paying settlement amount. I got credit card statement in last oct-2017, after that i didn't got any statement mail or any noc.
Please provide me statement...

I have applied for fastag on 29/11/2019, i have paid 500 rs through hdfc credit card. I got the confirmation number e toll 1291688, but till today i haven't received the document by post or by any other manner.
My details are mr. Kona subrahmanya sreenivasu, mobile number [protected]
Pls give me appropriate confirmation about my application and when it will be delivered....

I have applied hdfc fastag through online on dt. 04.12.2019 and made payment of rs. 500 inr (200 for security amount rs. 100 for fastag charge & rs. 200 as the top up amount). The reference number of the application is hfr886988. I have uploaded signed copy of the final document and rc and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.br...

Hi,

On 16th dec 2019, rs 177 had deducted from my hdfc account number mir[protected]. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3rd party cash txn inc gst 120717-mir[protected]. I don't know about this deduction? Why this deduction happen without my knowledge how would they can do? However i haven't deposited any money more than 25k in my account could you please let...

Hi team,
I have applied for the fast tag on november 2019 last week.
I have received my customer id is[protected] and wallet id
[protected]. I have not received my fasttag sticker yet.
It is very very disappointing that the customer care number provided on the hdfc site, no one is answering the call. I have being calling this number since few weeks.

To be frank the faculty provided by hdfc...

I have applied for hdfc fastag on 29 nov 2019 and till today date 17 dec 2019 i have not received any update about my hdfc fastag. As per you commitment i must receive it within 7 days. But still i am struggling for this. Being such a big organisation i have doubt on your service now. Even calling your toll free is not working each and every time the call is busy

Registered mobile number -[protected]
Email [protected]@gmail.combr...

I had applied for two number hdfc fastag which was promised to be delivered within 7 days. Now more than 13 days have passed but i am yet to receive my fastags. My customer id is[protected] and my wallet id is [protected]. Hdfc fastag toll free number does not responds. Kindly look into the complaint and get my fastags delivered at the earliest as i am facing problems during my frequent travelling....

I paid on 30th november 2019 for fasttag through hdfc site and i received messages that my customer id and wallet id created but till date not received physical fastag and tried calling customer care number but no once picks the call. Worst service from hdfc. My amounts of rs 500 deducted and no fasttag received in 17 days. Need my fasttag to be immediately delivered.
Fast tag application no. Hfr780437
Date of submission: 30th...

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr785497. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

The purpose of applying online...

Have applied hdfc fastag through online and made payment of 500 rs. The reference number of the application is hfr785497. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

The purpose of applying online is faster processing otherwise would have applied...