HDFC Bank Complaints & Reviews

Address: Nashik, Maharashtra, 422103

There is a small correction in my car registration number. I have called call centre 5 times till from last 35 days.

They have told to mail them i have mailed thrice, first mail at 24th dec.2019.

They told to wait 7 working days. Again today they told me the same. Please make correction of car registration number as mh15dm0649 instead of mf15dm0649.

Feb 23, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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I ordered a new fastag from hdfc online portal. It got delivered to my home. I pasted it and when i tried to pass the toll it showed blacklisted tag.
I had to pay up double fee to pass that toll and then again for the subsequent tolls i had to get in the cash line.
My balance when i received the fastag was rs300 and then i recharged to for 100 to make it rs400.
I tried calling the helpline number for more than 100 times and after 150th call somebody picked up only to tell me that he is having portal issue and won't be able to help me.
I called the hdfc bank customer care as i'm a customer but to my surprise they said that they don't have any info on this and i need to call fastag support.
I repeated the same 100 time calling procedure and after an hour a lady picked up and told me that my fastag was blacklisted but she was not sure why. She told me that she is putting a request to remove it from blacklist and it may take 24-48 hours. I have been calling constantly to check on this but hdfc's fastag support system is immensely poor. I am not even able to put a call today.
I request the hdfc bank to provide a clarity on this and provide a solution asap.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Amitha
HDFC Bank Customer Assistance

Jan 27, 2020

Updated by angad77 I don't see a proper Email address here. All I see is fastag.[protected]@insolutionsglobal.com. What is [protected] here ?

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Address: Mumbai City, Maharashtra, 400025

Hi,

The money from my hdfc bank gets debited several time and yet there is no refund from the bank.
1.23 jan 2020-3rd party cash txn inc gst 130120-mir[protected] mir[protected] amount rs 177
2.23 jan 2020 3rd party cash txn inc gst 130120-mir[protected] mir[protected] amount rs 1700

Despite of sending several emails and giving visit to branch office i haven't received the money yet. All the above transactions are not done by me

Mar 13, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 23, 2020

Updated by Shraddha Shivalkar 2. NWD-541919XXXX...4569-1CN08901-MUMBAI- [protected] 11/10/19 Amount 1700

Verified Support

Jan 23, 2020

HDFC Bank Customer Care's response Dear Customer,

The said charges is against the third party cash transaction done in your account.

HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network.However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank.

Third Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

-Nadia
HDFC Bank Customer Assistance

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Address: NAURANG KE LELI, 152003

I applied for hdfc fasttag on 8 jan and the claimed to deliver it within 7 working days, but i haven't received it so far. The helpline number provided by hdfc doesn't work at all, no details from hdfc, and now my patience is running out. It feels like i made a mistake to choose hdfc over other fast tag providers. My recommendation is that don't choose hdfc fast tag at alll and just go for any other provider.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Kurla West, Mumbai City, Maharashtra, 400070

This is majid farid khan.

This is with reference with my very old hdfc credit card number - [protected]. This was an overdue credit card account i had.
Despite of financial difficulties i had managed to clear my dues in the year 2016. However, it has again started appearing in my current cibil report from last 2 months.

I had co-coordinated with mr salil kumar from hdfc back and paid the about of rs 38440 in 3 installments in 2016.

1st installment was in cash for rs 18440 in june 2016.
2nd installment was with cheque for rs 10000 in july 2016
3rd installment was with cheque for rs 10000 in august 2016.

I have sent an email to mr salil kumar in oct 2016 to get noc for the same but received no response.

Feb 29, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2020

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days.The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

Verified Support

Jan 24, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

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Address: dlf cyber city developers ltd, 122002

Hi,
I am facing brn cash txn chgs incl gst for quite a while. It started from last year october month i suppose. Then, it goes on deducted every month an amount of 177 + 144+6.27+67.36+13.37. Besides, today 649 has been deducted for personal loan bouncing chgs. Yes, i have taken personal loan and paid every month 13049/- rupees while i was a salaried person and your deduction was not a concern problem back then. But know i quit the job almost 6 months. So when i quit the job here comes all these taxation a matter of concern plus i have no idea there is a hidden taxation system nor hdfc employee told to me. Since i quit the job it comes very hard to maintain 13049 every month but at least i managed to do it. But with all these charges add more problems and stress to my head. So please look forward to it as your beloved customer and do the needful.

HDFC Bank customer support has been notified about the posted complaint.

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Address: https://www.hdfcbank.com, Mumbai City, Maharashtra, 400018

World no1 cheating bank don't believe this bank. Don't opened here savings account, my savings account in cit nagar chennai, inappropriate charged my bank account, hdfc bank not truly, no 1cheating ba

Nov 2, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: 636011

I applied for Fastag in HDFC Bank on 5th Jan, 2020 and I did my payment of Rs.500.I Received my Customer ID and Wallet ID through Welcome mail on 7th Jan, 2020. Even My Account was Recharged with Rs.200 But Still i didn't Receive my Fastag Sticker.

I tried many times to call the Customer Support Toll free number about this issue.But no response in that number.

Now i don't know the status of my fastag sticker. and i don't know why it's getting delay. Kindly Send the fastag Sticker As soon as possible or any problem in dispatching the fastag means pls let me know..

My application reference no. is HR[protected]
Customer Id is[protected]

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Address: Flat No 405, Smp Apartments, Electronic City Phase 1, Smp Apartments, Opp To Bachpan Play School, 560100

Hi,

I wanted to know the status of my fast tag application. I have applied for same using hdfc fasttag portal on 29th nov 2019. The amount rs 500 has been deducted from my hdfc credit card but i have not received any reference number or any success message.

I could not able to find any email or sms to rmn for status updates. I am sharing my details of vehicle and transaction id for reference. Please revert as soon as possible.

Application number : hfr776688
Hdfc bank customer id: 68916420
Registered mobile number: [protected]
Registered email: kirthi. [protected]@ninjacart.com
Vehicle registration no (Rc): ka05mm2232

I have got the fastag website's login username and password but till today i didnt get any tag.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2020

HDFC Bank Customer Care's response Dear Customer,

Your TAG was sent twice to your mailing address It was sent through Blue Dart courier on December 23, 2019, vide reference number [protected]. The same is returned undelivered to the Bank with the reason C'Nee Shifted From The Given Address.

We request you to contact our customer care team at[protected]Toll-Free) and raise a request for TAG re-dispatch you may also email at escalations.[protected]@1pay.in

-Zubin
HDFC Bank Customer Assistance

Jan 27, 2020

Updated by Kirthi Vasan Hie,

I didnt get any call from any of the delivery executive. Moreover my office adress has been changed and I have already raised a request for change in adress. So kindly deliver the tag at my new office location.

Please check the below adress.

Address:
77/1, Marathahalli-Sarjapur Outer Ring Rd, Bellandur, Bengaluru, Karnataka 560103
Vaishnavi signature building, Beside Bellandur central mall.
Ninjacart - 9th floor
M Kirthi Vasan
[protected]

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Nadia had asked me proof for letters i gave ms bhirva from september 2018. I had requested to stop ecs from 3 banks. She did not tell me i am supposed to give noc. Ecs return worth rs 60000 was cut for no fault of mine. I am a heart patient and need the funds to be returned. Noc was mentioned by ms komal from shanti park branch in nov. I have complained to rbi and my lawyer d pisolkar
It is better for hdfc to return my money. I am forced to put this issue in social media and news channels. Cust id 22840860.
Enclosing copy of letter as requested.
Priya nair acknowledged her guilt and gave 2 months waiver. Bhirva always used to say we are earning becuse of you why should we help you

Feb 22, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to email us at grievance.[protected]@hdfcbank.com with complete of the pending issue and your loan account number for further assistance.

-Nadia
HDFC Bank Customer Assistance

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A

Anupama KN

from Mumbai, Maharashtra

Jan 22, 2020

Cant read the email nadia

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A

Anupama KN

from Mumbai, Maharashtra

Feb 4, 2020

Still no resolution to the issue. No one cares. Dont ever bank with them they are frauds. Steal your hard earned money.

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Address: Surat, Gujarat, 394180

My name is jignesh mistry and i am from surat, gujarat.

I have purchased one refrigerator from croma showroom in surat, gujarat on hdfc money back credit card and i was suppose to get cash back of i guess 10 % to 15% on that purchase however still i didn't get any cash back in my card.

Croma executive told me at that time that i will get that money back in my card within 3 months after purchasing and it's already 3 months over and i paid my 3rd installment still i didn't received any cash back in my card.

Please do the needful.

Thank you.

Feb 22, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2020

HDFC Bank Customer Care's response Dear Customer,

Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Card No. & registered contact details.

-Manoj
HDFC Bank Customer Assistance

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Address: Guwahati, Assam, Kamrup Metropolitan, Assam

Reg:pf withdrawal
Hi team,

I am nayan choudhury employee of hbl global pvt ltd. I joined @ 07 march 2012. My details furnished below for your kind reference.

Now i would like to get my pf settlement. Kindy send me the details of the
Same and send the pf settlement application also. And where to send & what are the documents requried. Plz send to my email id

My name - nayan choudhury
Employee no. - n11367
Location worked - guwahati, assam hdfc bank ltd
Date of joining - 07 march2012

With regards
Nayan choudhury
[protected]
Guwahati, assam

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2020

HDFC Bank Customer Care's response Dear Customer,

Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

-Anay
HDFC BANK CUSTOMER ASSISTANCE

Jan 25, 2020

Updated by NayanNitam Employee code:N11367, Supervisor's Name:Chandan Shyaam, Office location: Currency test, Sundarpur, Neelamoni phukan path, Guwahati, Assam .Co No of supervisor:[protected]

Jan 28, 2020

Updated by NayanNitam Employee code:N11367, Supervisor's Name:Chandan Shyaam, Office location: Currency test, Sundarpur, Neelamoni phukan path, Guwahati, Assam .Co No of supervisor:[protected]@HDFCBank.com

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E

ellszion

Jan 22, 2020

I am having a salary savings bank account with HDFC Bank, on 6th of Jan 2020 bank has deducted Rs 885.00 charges on debit card. inspite of having a salary account with zero balance facility the bank has deducted the above amount which I feel the bank has to refund it to me.

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Address: Sagar S Kashyap, SJR WATERMARK, Boatman Block, Flat no.1101, Haralur road, Ambalipura, Bangalore-560102. Ph :9945875248., Bangalore, Karnataka, 560102

I have applied hdfc fastag through online on 19th december 2019 and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is[protected]. The customer id :[protected] and wallet id : [protected].

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc from many years (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Feb 22, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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I have loaded 5000 to my payzapp wallet on jan 22nd 2020.
I tried to transfer it to my icici bank account.

But it failed and i got below error.
The error message its saying 'funds could not be transferred'
And in error description its showing api reject.

I need to transfer that amount to my icici bank account immediately. Please help me on this issue, its really urgent.

Thanks!!!
Supriya r

Feb 24, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 22, 2020

Updated by Aari1201 Can you please help me to resolve this issue as soon as possible

Verified Support

Jan 23, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that must've been inconvenient. Please provide your registered contact details and transaction details at the below given link: http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

-Anay
HDFC Bank Customer Assistance

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Address: Haridwar, Uttarakhand, 249403

मेंने एच डी एफ सी से फास्ट टेग खरीदा था wallet id [protected] तथा 700 रु का रिचार्ज भी कराया था लेकिन वो टोल पर काम नही कर रहा है, कस्ट्मर केयर न. तीन दिन की कोशिश के बाद मिला. उन्होने fastag. [protected]@iinsolutionsglobal.com मेल आई डी पर मेल करने के लिये कहा इस मेल आई डी पर मेल नही जा रही है, bad destination host 'dns hard error दिखा रहा है, पहले भी टोल पर डबल भुगतान किया, अब फिर मुझे बाहर जाना है, टोल फ्री न.[protected] कन्नेक्ट नही हो रहा है । जब तक एच डी एफ सी इस फास्ट टेग को डीएक्टीवेट नही करेगा कोई दूसरा ले नही सकते. एच डी एफ सी से फास्ट टेग लेकर फस गया हूं । phone no [protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Jan 23, 2020

Feb 20, 2020

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Address: Kavirajnagar, 507001

Sir.
I have made neft transfer of rs.30000.
On jan 9th 2020. From my sbi account to my hdfc account.
Amount was deducted from my account but credited even after 5days.
Enquied with both the branch mangers but no response.
Sbi manager replies that amount tranfered. Hdfc says amount not received.

Utr no is:sbin[protected].

Name:jagath kumar reddy punuru.
Kindly help me to get back my money.
Yf
Jagath kumar reddy.
Utr no:sbin[protected]. Not credited yetbut deducted from my account. Pl. Help.
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Sir,
The transport ministry of india has made fast tags mandatory. A number of companies are providing fast tags at different costs, out of which hdfc is one.
But it is ironical and ridiculous that the hdfc bank customers who have their saving/current a/c and fds worth lakhs of rupees, are also asked to deposit the refundable security of rs.200/ for fast tags.
Now, you are humbly requested that at least the customers who have their a/c in hdfc bank should be provided fast tags totally free of cost, like debit card/credit card/netbanking facilities.

Thanking you.

Pankaj jamdagni,
Customer id. 41*59
Mb. [protected].

HDFC Bank customer support has been notified about the posted complaint.

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I have been using the hdfc credit card from the past 3 years and am facing a lot of difficulties just in updating the address of my credit card since my signature is not matching. I have called up customer service and was asked to submit a form - when i went to the bank branch for assistance in filling out the form, i was routed to 3 different branches where no one knew the correct answer.in the end i was given a mismatch form for the signature which also required me to fill out the signature as per bank records - which i have stated multiple times that i don't recall. Have tried calling customer service as well, but getting routed through innumerable ivr options which do not solve the issue. Meanwhile i am also being prevented from redeeming the points currently available on my card and i kept getting messages to contact the bank - this is amounting to too much of harassment and very poor customer service

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

Jan 22, 2020

Updated by Mona92 How will I get the reference number? It is appearing as protected

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M

Mona92

Jan 22, 2020

How will I get the reference number? It is appearing as protected

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A

Anith Singh

Jan 22, 2020

My amount gets hold up in Mi Revenue through GEFU .

What is the reason for amount gets hold up .?

Is it possible to transfer the amount from hold up option to account balance?

Do the needful.

Thanks

Reply

A

Ashish Rana84

Jan 22, 2020

Hi,

I didn't receive my Fastag applied on 04th Dec-19. I had a discussion with your Customer executive and he promised me to receive it by last week. However, I still didn't receive the same.

I am facing issues as I travel a lot.

my registered number is [protected]

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Address: Chennai, Tamil Nadu

Hi Everyone,

HDFC bank deducted amount without prior intimation. Really this is not acceptable. Amount deducted without any reason.

Lot of people facing the same issue. I come to know after check my netbanking statement.

We are depositing money in bank for safety. But they are doing this bad activities.

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I have been trying to reach out to HDFC fastag customer care number[protected] but no one picks the call. I visited HDFC bank branches as well there is no help available.

I am facing multiple issues with my HDFC tag, its always shows black listed and recently there has been two fraud transactions happened at Savaya toll plaza where INR 85 has been deducted each time but the reality is I never visited this toll plaza.

For last 4 months I have been tried to contact HDFC fastag customer but there is no luck. Everytime I hear IVR music then call get disconnected.

I am too much fed up with HDFC services.

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 515

fastag correction not done

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new fastag is blacklisted

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no money refunded yet from hdfc bank

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have not received fastag

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old hdfc credit card - 4346772006302706

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unwanted brn cash txn chgs incl gst, emi rtn chgs and personal loan bouncing chgs.

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world no1 cheating bank don't believe this bank. hdfc deduction inappropriate charges my account

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fastag sticker not yet received

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hdfc fastag status

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I am complaining

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i am complaining about cash back for purchasing refrigerator from croma

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pf

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fastag not issued

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api reject error

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fastag not working. no help line, no mail id response

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neft transfer not credited

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to issue the fastag free of cost.

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credit card

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regarding inter-brn cash chg incl gst

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no response from fastag customer care

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