HDFC Bank Complaints & Reviews

I have been trying to reach your customer service number[protected] for weeks now and i haven’t been able to reach anyone because the it says the number is busy which is weird for a customer care number.
I need to recharge my fastag and need information to be able to login but since my information like my user id, customer id and wallet number was not mailed to me i cannot access it. Can you please send me these details?

Hello sir / madam,

I have not received by wallet id for my fastag. Because of this i am not able create fastag account for myself.

I have received my rfid from hdfc and when i try to login, it is asking for wallet id and in hdfc portal it was mentioned that wallet id will be received from the welcome emailer. Unfortunately, i haven't received the welcome emailer as well.

I have not got mail or sms
Reference id # hfr471561

Please help,

Thanks & regards
Muralidhar
[protected]

Hello,

I paid for a fastag using my credit card on 23/11/2019. I received a message that 500 rs. Were debited from my card. But then the fastag website said 'session timeout or error on page'
So at the moment, i have paid the money but i don't know whether the fastag application was successful.
The customer care number is always busy and i can never speak on the phone with anybody regarding this issue.

Vignesh — upi transaction not credited

1 review
Coimbatore, tamil nadu, india
Swathi eswaramoorthy on nov 25, 2019
Mark as resolved

Dear sir/madam,

I have made two transactions fro rs.1000 and rs 500 in to my hdfc fast tag account on 18.11.19 and 24.11.2019,
Through upi using vehicle no. Tn39ck6036. Since then the money is not credited to my fast tag account.

I am very disappointed in the service since i cannot connect to your phone number. And there are no other way to contact you. Totally frustrating.

Kindly look into the matter on urgent basis and solve it by crediting my hdfc fast tag with rupees 1, 500.00.

And please update a toll free number which is working

My salary account (Hdfc bank) was created in my first company, i left the company and not being employed. Now my salary account in hdfc bank has been converted to saving account (Without informing me). I logged into my account i see that i have some negative balance in my account. I request you please take action against this. I am request you please do normal zero balance or close my bank account immediately.
Bank a/c no:[protected], ifsc code : hdfc0004266, name : varada alekhya, aadhar :[protected], pan :axvpv5956g, mobile:[protected], mail :[protected]@gmail.com
Thank you
Varada alekhya

I have applied fast tag through hdfc bank. It says we will deliver it with in 7 days. I have applied on 12th november but till now i didn't get it. Although i got the mail regarding my wallet details but tag is yet not received.

I am trying to contact on customer care but it is busy every time. So i am not getting any support.

My application number is hfr360556.

Dear all,

I applied for fastag on 24.11.2019 at their website. I got an application reference number as hfr503168, where it is mentioned that representative will contact me. I have already made payment of rs. 500/- through online transaction.

But till now i have not received any notofication/mail/message regarding fastag.

I am trying to call the toll free number provided fastag applications but no one is answering or the number is continuously busy. First time i am facing such horrible service from hdfc.

I have received a message from hdfc bank "alert:rs.999.00 spent via credit card xxaaaa at amazon1258399 on[protected]:08:45:48 without pin/otp. Not you? Call [protected]"is not an authenticated trx as per rbi mandate effective 1 may 12." i also checked my account and its showing me outstanding payment of rs.999. I want my money back as its a fraud transaction. Please help me out

I have applied fastag from hdfc on 10th nov, 2019 and the reference number is hfr352152. I have not received the fastag yet and no communication about the same.

There is no email id and the customer care no is always busy, when it gets connected no one answers the call.

There must be a communication from the bank or the fastag.

I have not experienced such online services where we don't have any information.
The details should be shared by the bank.

I applied for hdfc fastag. on dated 19.11.2019 in which while doing payment it charged me rs. 500 but not recieve any slip or document till now
Also kindly provide the status of the fastag application with reference number HFR404495
My Email Id is [protected]@gmail.com & contact is [protected]

Dear sir,

I have applied for hdfc bank fastag on 11.11.2019.
I have made payment rs 500/- on 11.11.2019 and fastag application reference number hfr354868

I have not yet received the tag.
When can i expect it.
Customer support phone numbers are not reachable.

I am no expecting such a poor response from no 1 private sector bank.
Please do the needful so that i receive the fastest in time.

Regards
Jeevakanth kandasami

I have applied fastag through hdfc bank online portal. My application reference number is hfr350389. The sole purpose of applying through hdfc bank is that i have an s/b account with them for the past 4 years and i am satisfied with their services. But to my surprise, this time my experience became dreadful. The details of which am writing consequently.

1) i have applied on 10th november, 2019, sunday. The website was displaying that the concerned authority will contact with me at the earliest and the kit will be delivered within 7 working days.

2) after spending the next week, i have contacted with my branch relationship manager and she asked me to wait for 7 working days.

3) after waiting for 7 working days, i have contacted with her on 20th november, 2019 and she gave me a toll free no.

4) as per her instructions, i have contacted with them, again then they gave me other "special charged number" for which i was getting charged for "rs. 1.5/- per minute only."

5) in a loop after contacting with the bank authority in various such numbers and loosing an hour and almost rs. 50/-, finally i gave up/

6) most surprisingly, the bank authority and the customer care people was not informed about "fastag". Everyone was getting surprised and was mumbling, and i have to explain them what fastag is.

7) again i contacted with my relationship manager and this time she herself took the responsibility.

8) on november 23, 2019, i got a mail bearing my customer id and waller id. But till now, my kit is untraceable and i dont know when r whether i will ever get it or not.

That's all my dreadful experience with hdfc. Thank you.

I apply fastag online via hdfc website, but id didn't any confirmation received related to fastag applied or not,
I made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.
Please help to resolve this or refund my money back.
Many time i am trying to contact customer care, but customer care number not working, it is busy all time.
Also kindly provide the status of the fastag application with reference number hfr500455

I've paid 500Rs for my HDFC FASTAG on 4th November and haven't received any details nor the FASTAG. I want to know the status and information regarding the same.

Reference: HFR317994

I have applied for fastag via hdfc online with refernce number hfr384297. After applying, i got message stating that filled form pdf will send to your registered email, which i didn't receive yet.
After few days i got a message with my wallet id and customer id[protected]. So now i am able to login to site, but so far i didn't receive fastag sticker. I tried to call customer support - [protected] multiple times but nobody is picking the call. Then i tried to call pos number of bangalore [protected], but again the same, nobody picks the call. Even i didn't receive any call from any of the courier services.
I have 13 years of relationship with hdfc and never face such scenario. But for specific to fastag service this is happening. With this i am bit scared, how can i get help if i stuck in some toll plaza, as nobody is receiving the call.

Mysepf pankaj nandi I have applied for hdfc card on 18.11.2019..application number is 19K[protected]E1..phone mail and home verification has been done.how many days it will be take& what is the next procedure...

I paid 500 for fast tag in hdfc. No update on the status to email or message.

The reference number is hfr499631.

Helpline number is always busy. Please help me getting the status

At least have a service to confirm the application successful status immediately and provide the estimated delivery date. As there is no update to mail or mobile... Ppl are suffering a lot

On 12th september 2019, i had purchased the samsung mobile for rs.20490/- via consumer durable loan from hdfc bank. The hdfc bank executive who processed the loan told me that emi of rs.2277/- would be deducted from my account on 10th of every month and these transactions would be made next month (Oct’19) onwards.

On 10th october 2019, i got the closure letter from hdfc bank that stands fully paid off and there is no due...

Dear sir/madam,

Today i applied for hdfc fastag.in which while doing payment it charged me rs. 500 whereas on-site rs.. Though i made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.
Also kindly provide the status of the fastag application with reference number hfr492354.

Please inform by phone -[protected] or mail id at - [protected]@gmail.com

Ref no. : HFR507601
I have applied for fastag through hdfc bank online portal and provided all the required details and spent Rs. 500 /- too to submit. While money was deducted immediately i didn't get the email as it was mentioned in the post form submission page like "The Fastag Application PDF is sent to your registered email ID."

How do I get the email and how to know the status as the customer care number no one attending?