HDFC Bank Complaints & Reviews

Hi. I'm have been using Hdfc for quiet some time, recently I have opened 2020 nre&nro account where do tax on the saving 30% even after submitting DTAA still keep in saying descrpence while it's error all the time raised serval emails with nri help desk as well as local branch Miraj maharastra.
Just cummications throught mails but not yet resolved the issues.
Unsatisfactory with the responce from grievance as well nri help desk.
Very bad service.

Please refer the following rail ticket cancellation which are confirmed by railways regarding refund amount. The same amounts are not yet credited to my account. Please do the needful on an urgent basis.

1.
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 3405.84 has been processed as per below details:

Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
Refund processing date: 29-Nov-2022
Refund amount: 3405.84
Refund reference no: [protected]

Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
Booking reference no:[protected]

2.
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number null /IRCTC Transaction ID [protected], an amount of Rs. 4071.45 has been processed as per below details:

Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
Refund processing date: 29-Nov-2022
Refund amount: 4071.45
Refund reference no: [protected]

Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
Booking reference no:[protected]

3.
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 1500.84 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
Refund processing date: 29-Nov-2022
Refund amount: 1500.84
Refund reference no: [protected]
Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
Booking reference no:[protected]

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 13rd APR 2023 under the name of depository charges APR-2023

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees . This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.
This is not first time it's happened two times in last 2 years Total 1768 was debited from account. Please refund it back

Please do the needful as earliest.

Regards
Sandra sujith

Please refer the following rail ticket cancellation which are confirmed by railways regarding refund amount. The same amounts are not yet credited to my debit card no : [protected]. Please do the needful on an urgent basis.

1.
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 3405.84 has been processed as per below details:

Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
Refund processing date: 29-Nov-2022
Refund amount: 3405.84
Refund reference no: [protected]

Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
Booking reference no:[protected]

2.
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number null /IRCTC Transaction ID [protected], an amount of Rs. 4071.45 has been processed as per below details:

Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
Refund processing date: 29-Nov-2022
Refund amount: 4071.45
Refund reference no: [protected]

Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
Booking reference no:[protected]

3.

Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 1500.84 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 26-Nov-2022
Refund processing date: 29-Nov-2022
Refund amount: 1500.84
Refund reference no: [protected]
Payment Option used : Credit & Debit cards / Net Banking / Wallet / UPI (Powered by HDFC)(MOBILE_PG)
Booking reference no:[protected]

I did a payment of 45000 and 25000 on 17/10/2023. But money was deducted and doesn't go to other person's account.My reference number is[protected] and[protected].I wrote right account number and IFSC code.

I m using credit card ending with 8560 i m unable to pay the bills from 5-6 months i have requested them to make my outstanding into emi so that i can pay the bills in emi but the not taking any action on emi if it keeps ignoring then i left with no option to settle down my card which is not good for bank neither for me i dont want settlement i want to make my bills into emi so i can pay timely

I recently opened a new Salary account with HDFC Bank. However, my account has been blocked due to the undelivered Welcome letter. I have not received any communication regarding the Welcome letter from the bank or the courier partner, Blue Dart. I have received the Welcome kit and ATM password, but the Welcome letter is missing. I have visited my home branch three times, but the issue has not been resolved. Customer care has also been unhelpful in resolving the issue. The address has been verified by the verification agent last week. The bank employee is saying that they are not responsible for this and I have submitted a report on address verification. However, there has been no reply to my emails.

Hello,
My name is Abhijeet, I have recently opened a new Salary account with HDFC Bank. However, my account has been blocked due to the undelivered Welcome letter. I have not received any communication regarding the Welcome letter from the bank or the courier partner, Blue Dart. I have received the Welcome kit and ATM password, but the Welcome letter is missing. I have visited my home branch three times, but the issue has not been resolved. Customer care has also been unhelpful in resolving the issue.

My pervious creadit card amount will be due a long time due loss of in my busiiness. on that time i have my hdfc bussiness acount. but i have not paid due to i have no anykind of work and not geting any kind job after long period after pendemic situation i will get a job in design company. where i will get 20k ctc in this compnay . my new persional account open with comany salary account in hdfc. than bank doing automatic hold unpaid amount hold. i have a request many times kindly make emi or my due payment but bank loan depatment told me there is no option for this you have to pay net ammount.
kindly help me to resolve this problem.

Have tried to login, forget password when tried to get the otp is not received either to my registered mobile number or mail.

Hello Sir / Madam,
My HDFC salary account was blocked without any intimation in mail, phone or any other mode of communication due to some mailing letter that was undelivered and please note the mailing letter was undelivered in November 2022 and they blocked my account in March 2023. My salary and other mandates were hit because of this without any intimation.Suddenly on 30th March when I try to login to my account I get a message that your account is blocked and I should visit the branch
I visited the home branch on 30th March 2023 and they said they will take the biometrics and the account will get unblocked in 7 working days . After two days I went to the branch again and enquired and they said I need to go to the Vasant vihar thane hdfc branch too to get this rectified and mind you this information was given to me only after I visited the branch. This means if I had not visited the branch again they wouldn’t have informed me and the entire process would have taken I don’t know how many more days.
Moving forward, I visited their other branch ( Thane hdfc Vasant Vihar branch )as told to me and they asked me to fill the combined address form which I did and the biometrics and clearly said 7 working days.
It’s 17th April as I write to you today and the issue is still not resolved . All the helplines that I call on take me to IVR and just doesn’t met me connect to any phone banking officer. The numbers given here are outdated and it is so unprofessional on the banks side that they have not bothered to get it corrected.
Below are some of the pointers that suggest HDFC bank doesn’t care about its customers
1. They don’t intimate you before blocking your account.
2. Customer and even your relationship manager has no clue as to why the account is blocked and even if they have the clue they won’t tell u and will ask u to visit the branch.
3. What happened to HDFC’s policy about customer rights on right to information?or is it just for documentation and not in practice.
4. The branch numbers are never answered and you are clueless as to what to do next.
5. I have seen many complaints about account blocking by HDFC on this forum and I very few of them seem to be resolved.

I want a resolution from HDFC bank as soon as possible to this unnecessary dilemma that has caused me mental stress, frequent visits to their branch making me spend on my travel for no fault of mine and as they said time is money, I have ended up spending lot of time already on this. I want to know on this forum when will my account be unblocked and after doing all the necessary formalities two weeks back why haven’t my account is still blocked.

We are getting messages from HDFC FASTTAG that 150 rs has been deducted from fasttag [protected]
Whereas we don't own any fasttag of HDFC neither any vehicleno HR29AD2807
We have so many times complained to HDFC but of no avail.

They will never provide resolutions, blame other departments, the Bengaluru services are the worst and they have under trained and incompetent staff, Managers are of no use especially Ms. Darira

Hello,
I don't know how I am supposed to know about a welcome letter that has no tracking number and neither there is any communication for receiving it. I received a mail that the account is blocked due to undelivered welcome letter. I visited the nearest HDFC bank and did the verification but still my account is not activated. This kind of service is not acceptable. I request to look into the matter and resolve the issue as soon as possible.
Thanks.

I selected MATH CHOWMUNI BRANCH Agartala where opening saving account online and the account opened at KANJURMARG WEST

My husband is in HDFC BANK he has to reach office at sharp 8.55 but time of leaving the office is not decided this is so pathetic as sometimes his health conditions also go down. It is told to every management body that there should be a work life balance instead of this not allowing to leaving till 9-10-11, not paying any overtime for this extra time just asking to sit unnecessarily this is totally exploitation.

Not only for our family is suffering other employees too HDFC WORKING CULTURE is so adverse.

I have done IMPS transaction which has been done on[protected] from my HDFC account and is failed.

It has been more than 2 weeks that HDFC has not provided me the money refund .

I have already checked with the beneficiary account and per the norms the beneficiary need not to show their privacy bank statement . But still HDFC is asking for statement and not providing the resolution .

My relationship manager is not giving me the OMBUDSMAN number and nor they are helping me and they are saying we have raised a request about which I don’t have any number or any track . They are denying of giving the money back and the beneficiary account does not have money then why money is not refunded.

Since it is timed out and I have already received the failed message then the responsibility lies with HDFC BANK .

Moreover I have not received any solid answer stating that my request is being heard and actively working upon .

All I get answer is that we have raised a complaint it is in investigation status .

My interest is getting wasted due to this . As per RBI it should have resolved in certain period of time.

There was a suspicious number of OTPs related to my bank account. I called customer care about that transaction. But customer care considered it asked me to blocked my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my net-banking credentials in next 2 days. Its almost 6 days and I have not received any message/mail from bank end

It has been 3 months from now after opening the salary account in HDFC. They said they will send me a welcome kit from Tamil Nadu. After 2 months on march they said here is my tracking ID of kit . Track yourself and get it.
I also tracked it by they said it has been delivered to Purina branch. I went to visit the office they refuse to have any kit.

Name - Kumar Abhinav
bank - HDFC
Waybill No- [protected]

I purchased a product on nocost emi from flipkart on 5 jan 2023 but canceled it on 11 jan 2023. Flipkart has refunded the amount and provided the reference number[protected].
Later i checked the linked emi and got to know that the loan is still active with account number[protected].
However, i got the refund but the emi was still active so i asked to refund the processing fee and related gst on which they told to precolse the active loan which i did and see there will be no additional closing fee.
But looking at the overall statement for 3 months, i got to know that i've been charged an extra rs.2677.60.
I want to know why i'd been charged with this if i canceled the product and closed the loan.
Canceling the product means i won't be charged with anything and i'll get a full refund.
Giving me a refund of the original amount and still not closing the loan is not my choice.
Someone should have told me that the loan should be closed immediately or within 7 days because normally a customer checks his statement when it's ready, and not in every 7 days.
I will not pay this extra charge of rs.2677.60 without my consent or any guidelines.
Please look into the matter and provide me with all the additional money i've been charged including the processing fee and gst.
I want this amount to be settled.
All the statements related to this emi loan for 3 months (Jan, feb, march) i've arranged.

Name: manish kumar
Card no: 4341 55xx xxxx 5237
Phone number: [protected]