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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 94

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S
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Address: Chennai, Tamilnadu

I've sent the request for updating my email and contact number for several times via form fill up and sending it to Chennai office.
But everytime it was rejected stating that signature is mismatch.
I contacted customer care and upon their suggestion i've sent my KYC documents where my signature is perfectly matching.
Even with this application is keep on rejecting with the same reason.
This is happening since last 3 years.
On internet banking there is an option and it is still not in function since last 3years since I tried.
I want HDFC to address this issue as soon as possible. I'm always available for the discussion with their representatives.
HDFC Bank customer support has been notified about the posted complaint.
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    S
    saipoorna
    Aug 2, 2022
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    Address: Banglore

    Funds on Hold
    Account Number: 5010*5702
    As on Date: 2 Aug 2022
    Amount Held By
    HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹525.32
    Branch: Mahadevapura, Bengaluru

    Wish to know why my funds are in hold
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Abhishek urvashi barot
      from Vadodara, Gujarat
      Aug 2, 2022
      Resolved
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      Resolved

      Address: Vadodara gujrat

      My account number is [protected] !!Second time they hold my transection for no reasone!! Even hdfc custemer care number even not answering they dont even recive any calls !!
      +1 photos
      Sep 12, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 04, 2022
      HDFC Bank Customer Care's response
      Dear Customer,

      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Ajay
      HDFC Bank Customer Assistance
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        R
        ramya ranji
        Aug 2, 2022
        Resolved
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        Resolved

        Address: PILLAYAR KOVIL STREET,PORUR POST ,VELLERIPATTU

        .Nwd decchg 15-06-22 cardend[protected]mir[protected]i have not withdarw money at atm why should be this condition is applicable for me so please dont do this again and again
        Sep 2, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 02, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          R
          rahulkumar7148
          from Sikar, Rajasthan
          Aug 2, 2022
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          Address: Chomu HDFC0000504

          Dear sir my name is gopal lal jat and I am holding bank account in HDFC Bank branch renwal, chomu code HDFC0000504
          ON jul 25 of 2022 My account ending no 6417 debited with 483.99inr on the name of AHB CHGS INC GST APR-SEP 2021.
          FURTHER sir there many more charges on each month Myself is farmer and holding a KCC account in same branch but they are charging GST and etc on KCC loan also. Further they have no deposited my 3% waiver of KCC of FY 2018-19 also and saying while enquiring amount will come
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 02, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          Aug 03, 2022
          Updated by rahulkumar7148
          The HDFC comment on said complaint no showing
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            K
            Ketou Nakhro
            Aug 2, 2022
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            Address: makabar indraprash bussiness park

            I took leaves for 3 month from ims and my salary account converted into saving account
            So kindly release my -530 hold fund and make my account as salary account
            By this month i have rejoin the office so my salary will be debited in HDFC BANK and suppose if you guys cannot do this refund of my 530 rs
            Then i will visit the branch and closed my account because im working for pvt limited salary and I cannot afford to maintain a saving account now
            HDFC Bank customer support has been notified about the posted complaint.
            Hello
            Hope you are doing well
            Kindly resolve it as soon as possible so that i can continue using HDFC BANK as salary account
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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            1 other people found this review helpful
            1 found this helpful
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              A
              Abhishek Ramreddy
              Aug 2, 2022
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              I have loaded 20k amount from credit card and it is not reflected neither in payzap wallet not in Transaction history.
              I am really not happy with the way HDFC pay zap is working!
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Aug 1, 2022
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                Mine salary account is blocked from last 3 days for undeliverable address which I have being using for last 6 years.
                Now they are telling mail ka revert nai aya .
                From 2 days.
                I have only one account on which I depend solely.
                It takes seconds for them to block account, then why it takes days to unblock I don't understand.
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  kamalODI
                  from Chennai, Tamil Nadu
                  Aug 1, 2022
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                  Address: chennai

                  Hello,

                  I already posted this issues but it was not rectified so im submitting it again, We submitted a ODI application to RBI via HDFC bank on[protected] but till date (01/08/2022) it was not submitted to RBI, its been 4 years, the problem is they keep asking for the same details which we submitted in 2018. The problem is no body has knowledge and they people working at HDFC ODI section are very careless they dont even care about the time e.t.c. When we tried asking like how many times do we need to submit the same details again and again their single reply is they do not know, then my question is why did they receive our application from us if they do not know how to do e.t.c. Its a really very worst experience with HDFC and we really want to share this experience with other vendors who are looking for ODI through HDFC for sure and we are also planning to close the current account HDFC due to their carelessness and inexperienced staff and lazy attitude. 4 years is a lot more time and still they are asking for the same details again and again,
                  HDFC Bank customer support has been notified about the posted complaint.
                  Aug 02, 2022
                  Updated by kamalODI
                  It was not resolved, can you please keep this open until i here from HDFC bank?
                  Verified Support
                  Aug 04, 2022
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Ajay
                  HDFC Bank Customer Assistance
                  Aug 23, 2022
                  Updated by kamalODI
                  Hello Mr. Ajay, Can you please let me know the reference number to contact by submitting the form, it shows TT (Protected) but not showing the reference number. If i happen to complain directly about this issue, i do not see any options to choose for the ODI related issues. I request you to sort this issue out. Its really killing our time, we already lost 4 years almost with no information from HDFC bank, being a customer of HDFC, it really frustrates us! Thanks
                  Sep 23, 2022
                  Updated by kamalODI
                  Hello Mr. Ajay, I asked about this but till date i never received any response from you, Can you please let me know the reference number to contact by submitting the form, it shows TT (Protected) but not showing the reference number. If i happen to complain directly about this issue, i do not see any options to choose for the ODI related issues. I request you to sort this issue out. Its really killing our time, we already lost 4 years almost with no information from HDFC bank, being a customer of HDFC, it really frustrates us! Thanks
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                    M
                    Madesh M
                    Aug 1, 2022
                    Resolved
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                    Resolved

                    Address: NO 342, 2ND MAIN ROAD, 7TH CROSS, SRINIVASANAGAR

                    I have been the active customer for HDFC Bank for almost 4 months but last month, they blocked my account stating the reason "KYC approval documents pending".

                    But i completed my KYC, 3 months back itself (26/3/2020).Even they checked my Aadhar and account details. it was matching. Later they informed that "I didn't receive important call it seems".

                    Usually they call only to pursue their customers to get credit card, daily on the weekdays it will be 4-5/day calling for the same reason to get credit card.

                    As a working professional i have my work to do rather than picking up this calls. because of which they consider me inactive customer and blocked it seems.

                    so when i reached for my home branch location, they informed me to wait for somedays and come back to bank again after receiving the call and give me the letter.

                    This information doesn't make sense, why i am expected to go again what is the proper reason for account blocking. what should i do.

                    And i didn't receive any alerts regarding this because of which my salary was not credited this month

                    I want the banking experience from HDFC to be fruitful. so Kindly look into it and resolve it as soon as possible.

                    Name: Madesh M
                    Acc no: XXXXXXXXXX0322
                    Branch code: 0446
                    Aug 3, 2022
                    Complaint marked as Resolved 
                    Verified my KYC documents and location and unblocked my account Thank you HDFC for the swift response and thank you for all the staff members who assisted me.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 04, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience. We wish to inform that your account is unblocked now.

                    -Ajay
                    HDFC Bank Customer Assistance
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                      V
                      Vengini
                      from Thrissur, Kerala
                      Aug 1, 2022
                      Resolved
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                      Resolved

                      Amazon refunded an amount of Rs.14999 on 20th July 2022.RRNo 20220720
                      Account [protected]
                      Sep 5, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Aug 01, 2022
                      Updated by Vengini
                      True
                      Verified Support
                      Aug 04, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Ajay
                      HDFC Bank Customer Assistance
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                        N
                        Nithish64
                        from Bengaluru, Karnataka
                        Aug 1, 2022
                        Resolved
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                        Resolved

                        Rejection of Credit Card

                        Hello,

                        I am a Happy Customer of HDFC BANK having salary account from last 1 and half year but with recently I got upset by your service by rejection of my Credit card for second time. I recently got call from executive Regarding Pre-approved CC offer so based on that I applied my favorite card in market that is Millennium card, after they told you will get confirmation in 4 days but shockingly I got confirmation of your application...
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                        ifup
                        from Hyderābād, Telangana
                        Aug 1, 2022
                        Resolved
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                        Resolved

                        Address: jayabheri enclave, kondapur ,hyderabad, telangana pin :

                        Hi team. Please have a look as i have been charged with the amount of 6774.84 for non maintaining my account balance s this is my salary account so there shoud be no deduction for that and due to lock down my salary was not credited in my account. So please have a look on this case and wave off these charges as i cannot be able to pay that. And tried calling your customer service but i am not getting any response from there. And for further discussion please call me on the register no with your bank.

                        Account no - [protected]
                        Ifsc - hdfc0003947
                        Ph no:[protected]
                        003947

                        Regards,
                        Allu Eswara rao
                        Sep 2, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 02, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          yash323788
                          from Mahesana, Gujarat
                          Aug 1, 2022
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                          Amount 29 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) even though I did not do any transaction through by ATM on that date.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            mriganks01
                            from Gandhinagar, Gujarat
                            Jul 31, 2022
                            Resolved
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                            Resolved

                            Harassment from credit card collection agency and legal notice

                            Address: Ahmedabad

                            Hi,

                            I am using hdfc credit card and was successfully paying all dues until recently when I lost my job and finding difficult in paying the minimum dues amount also. I am being constantly harassed by collection agency who call up 30-35 times a day. Now a collection manager from hdfc is constantly threatening to issue legal notice and getting me booked under section 25.

                            I am really tormented with this and constantly...
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                            Imran0305
                            from Madurai, Tamil Nadu
                            Jul 31, 2022
                            Resolved
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                            Resolved

                            Hello sir,

                            This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                            Kindly be informed that an amount of rs 501.00/- was deducted from my savings/salary account on 28th july 2022 under the name of depository charges MAR 22

                            Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 501.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

                            Please do the needful as earliest.
                            Sep 2, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 01, 2022
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              A
                              Aasawari J
                              from Pune, Maharashtra
                              Jul 31, 2022
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                              Address: Pune

                              ACH debit return charges not debited from my account on 27th July out of no where. I dont even know why it got debited. This is my 0 balance salary account. I would like to know the reason behind deduction in detail and would like to request for refund of 590rupees
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Gopal Krishna V
                                Jul 30, 2022
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                                I raised complaint to phone banking officer but he promised me to resolve by today but no response. Vendor has not received my money. I am not happy with your service. I need to close my account.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  Priyanka Paradkar
                                  Jul 30, 2022
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                                  Hello sir
                                  Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
                                  I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.
                                  Name : Priyanka Paradkar
                                  Registered mobile number: [protected]
                                  Contact n umber: [protected]
                                  Mail : [protected]@gmail.com
                                  Pan number : CIGPP6994N

                                  Please do the needful.
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Suman Distributor
                                    Jul 30, 2022
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                                    Address: SUMAN DISTRIBUTORS Malik chamber 2nd floor

                                    Hello,

                                    Im umesh bung co-owner SUMANDISTRIBUTORS. I have an account in hdfc bank since last 6months we have been depositing my cheques at HDFC HYDERGUDA BRANCH. I have been facing an issue for the third time in 45 days regarding depositing of cheques and the bank staff are losing our deposit slips and not even informing us about this.we have to visit the branch and ask about the cheque then they will inform us by saying you have not entered account number. Firstly if i have not entered account number how can a bank staff take cheque slip and stamp on slip.
                                    Please look into this issue.

                                    Umesh bung
                                    [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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