[Resolved] HDFC Bank Standard Life Insurance Ltd — I have not received policy payment

ajaybhardwaj36222

from Ludhiana, Punjab

Dec 22, 2018

Address: Ludhiana, Punjab, 141001

Policy no. 12282870
My policy is matured. I have submitted all documents on - 21/nov/2018 they send me revert that neft mandate form is not submitted. After that they says your pincode is mismatched. I send this form policy service form -1 and neft mandate form after that he says your email id is not register. When we asked them reason behind late payment they everytime ask about document again and again which i had already submitted. I still do not receive payment please tell us how long will it take to receive the policy amount

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Feb 12, 2019

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2019

HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

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Comments

Simon Shekhar

from Hyderabad, Telangana

Dec 27, 2018

My policy no is 20930368 since my policy got rejected is not hour duty to refund my amount back to me? Shame on your part you cheat and deceive customers? Kindly immediately refund my amount. Gottemukkula Shekhar. [protected].

HDFC Life Customer Care's response, Dec 31, 2018

Verified Support

Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed.