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HDFC Life Complaints & Reviews

3.9
Updated: Nov 19, 2019
Complaints 92
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71
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21
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HDFC Life reviews & complaints(92)

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P
preetivandanamba
from Mumbai, Maharashtra
Nov 19, 2019
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change account status to paid up

Hello

CID :70414352
Dob:24/05/1977

I no longer want to pay premium for this policy and as suggested by two of your customer service reps, I went personally to dhole Patil branch and spoke to two ### called Sayali and Nagraj ! First, they took 1 hour to confirm that there’s no ‘ paid up’ status possible for my policy despite my telling them that your own company reps had recommended...
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fcpsuresh
from Delhi, Delhi
Mar 17, 2019
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loan against policy

Address: 63/9, Kishangarh vasantkunj, New Delhi, Delhi, 110070

This is suresh kumar cheated by hdfc life insurance they sell me a policy number[protected]Ref client id=b8648723) with amount of rs.50, 000/ (Fifty thousand) in 29 june 2017, on behalf of a loan amount of rs.500000/-. But all the promises were failed. I couldn’t get the loan. For save my money i continue the policy.

From last three days i’m getting a call as they proving that they calling from irda bimalokpal complaint...
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M
mukesh kumar vashistha
from Almora, Uttarakhand
Jan 11, 2019
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Address: Aligarh, Uttar Pradesh, 202001
Website: [email protected]

Respected sir,

My name is mukesh kumar vashistha. I have joined hdfc life as agent before 13 years back. I have not done any work for the company. My lisence validity also expired but my pan number looked up in irda portal.
Applicant name - mukesh kumar vashistha
Fathers name - ram chandra sharma
Dob[protected]
License no-2142444
Type insurence - life
Agency code[protected]

Kindly deleat my pan number and irda portal.
With regards
Mukesh kumar vashistha
Moblie no. [protected]
HDFC Life customer support has been notified about the posted complaint.
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    A
    ajaybhardwaj36222
    from Ludhiana, Punjab
    Dec 22, 2018
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    I have not received policy payment

    Address: Ludhiana, Punjab, 141001

    Policy no. 12282870
    My policy is matured. I have submitted all documents on - 21/nov/2018 they send me revert that neft mandate form is not submitted. After that they says your pincode is mismatched. I send this form policy service form -1 and neft mandate form after that he says your email id is not register. When we asked them reason behind late payment they everytime ask about document again and again which i had already submitted....
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    D
    diju7289
    from Mumbai, Maharashtra
    Nov 16, 2018
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    cheating by hdfc life insurance company

    Address: Ghaziabad, Uttar Pradesh, 201011

    Cheating by hdfc life insurance company limited

    This message is to alert and caution those who intend to invest in various policies of insurance company with the objective to obtain life cover besides getting decent return on its maturity. Beware of insurance company “hdfc life insurance company ltd” and never take policy from them. If you do, you will repent after 10 years like me, when you will receive your proceeds on...
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    S
    scbehra
    from Mumbai, Maharashtra
    Nov 29, 2017
    Jan 8, 2024
    This thread was updated on Jan 8, 2024
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    refund of life insurance premium

    Address: Mumbai City, Maharashtra
    Website: www.hdfclife.com

    I am sarat chandra behera and my wife is mrs. Usha behera. I am a retired bank employee.

    There was a telephonic call from mob. No. [protected] stated to be ravi malhotra from hdfc bank to me to avail zero interest loan. I responded and he told to take a policy of hdfc life insurance to avail the loan. He told that loan of rs.10.00 lacs will be granted against the insurance policy of sum of rs.10.00 lacs for a term of 10 years...
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    Address: Lucknow, Uttar Pradesh, 226018
    Website: www.hdfclife.com

    Dear Sir/Madam,

    A fraud was done to me by agents who earlier said that they are linked to HDFC Life but were agencies and their details were shared and pre intimated to HDFC Life officials and they accepted and are processing my refunded my money of 90000 Rs linked to Policy No: 18545121 and the complaint about the linked policy 18565617 was informed to them on the same date and time. But the HDFC customer grievances department...
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    N
    nirjar
    from Mumbai, Maharashtra
    Jul 23, 2016
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    Premium Receipt

    Dear Sir/madam,

    I am holder the policy no.11126566. I had paid premium on 21/07/2015 but its receipt is yet to be received.

    Pl. send me the same immediate as I have to submit it for taxation work.

    Thanks & Regards

    Mrs. Anita S. Deshpande
    email id.: [protected]@gmail.com
    Mobile : [protected] / [protected]...
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    R
    Rajendra Rishi
    from Pune, Maharashtra
    May 13, 2016
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    Policy missale

    Address: 411004
    Website: HDFSL.COM

    Dear sir i have get call from my landline that any problem of policy i have policy o[censored]nit linked i have made 5 year payment 18000x5=90000/ but st shows only 75000/ so that person said me we make comp to irda he will help me then dail he make call to me for this but after he forced me that u have make investment for 3 month only so he make magic on me by fallow up he force 4 policies and give me fake promisethat i will get 250000/555000/1350000...
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    PRITAM marlecha
    from Mumbai, Maharashtra
    Apr 7, 2016
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    Address: Mumbai City, Maharashtra, 400011

    Respected Sir,
    Subjects-1. Cancellation And Refund of HDFC Life Insurance Policy no. 18032649
    of Ms. Mandakini Deshmukh.
    2. Non- Acceptance of Original Policy Document by Hdfc Life Ins. Ahmednagar Branch office
    On 30th dec 2015 for Cancellation of Policy and Refund of Premium Paid Rs. 20000=00.


    With Reference to the Above Subject, I would Like to clarify that on 29 th October 2015, I received an Incoming call on my mob no. [protected] from an unknown person Rajiv Mathur, DELHI( mob no. [protected] told that he is speaking from Hdfc Life Ins. Co. If you pay Rs. 20000=00 one time single premium you will get Rs. 60000 medical benefits, Rs. 3000 commission in cash and Rs. 26500 after 3 years and he send me sms and requested me to send A cheque of Rs. 20000 in the name of HDFC LIFE INS CO. LTd. I send by courier, my documents of mine and also of my wife- PAN CARD, ADHAAR CARD, PHOTO to Aurangabad office of Hdfc life ins co. lts, address- Someshwar kakde, hdfc life ins co. ltd, 1st floor, Adalat Road, Kranti chowk, Aurangabad-431001.
    After some days mr. manoj bhand mob no. [protected], from Hdfc life ins co. Ahmednagar branch Office visited me in shrirampur at my residence and took my sign on blak hdfc policy application form
    And he did not give any information about any hdfc life ins plan for which he had taken my sign on one application form and sign of my wife on another application form of hdfc life ins. Mr. Rajiv mathur also told me not to give the committed information regarding the commission, plan, Returns and term of the policy for getting the commission Rs. 3000 directly in my bank acc.
    After that I had Received the Policy document policy no. 18032649 in the name of my wife on[protected] by post.
    Because of Fake Commitments and diffence in the commitments given on phone and Actual policy document terms, Change in the Name of Insured, I want to cancel this Policy and require Refund of MY Premium Paid Amount Rs. 20000. So I Visited and Submitted HDFC LIFE Insurance office Ahmednagar Branch on 30th dec 2015 and met Mr. mayor bora and mr. Rajesh pradhan and submiited my application for Cancellation and Refund of Policy premium . But Mr. mayor bora in hdfc life ins co. Ahmednagar branch Refused to Accept my policy document for Cancellation and Refund Process.

    Kindly do the needful at your earliest.
    Mandakini deshmukh and Balasaheb deshmukh.
    Mob-[protected]
    HDFC Life customer support has been notified about the posted complaint.
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      N
      Neetesh Raghuwanshi
      from New Delhi, Delhi
      Feb 2, 2016
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      Reg. cancellation of proposal No. 18142436 and refund of Rs. 6000/-

      Website: www.hdfclife.com

      I was submitted a online proposal No. 18142436 for purchased a insurance plan (HDFC click2invest) on 12/01/2016 through representative of policybazaar.com. After that i also paid Rs. 6000/- as advance premium of three months.

      Due to some domestic issue i want to cancel/withdraw the proposal No. 18142436 for this i was contacted with the representative of HDFC life and also drop an e-mail to [protected]@hdfclife.com on 18/01/2016...
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      M
      Meha Barnwal
      from Bengaluru, Karnataka
      Dec 2, 2015
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      Address: New Delhi, Delhi
      Website: hdfc life

      I am Gunjan Kumar, i got 1 call from HDFC LIFE no.- [protected] that girl name is MADHU. she called me and explained about 1 plan in which i was not interested. After that she sent me very rood and misbehavior messages on my no. I want to know that, is HDFC LIFE Delhi company doing like that with their customers? i need urgent action for that girl from your side. Please reply me ASAP.
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        A
        akshaysahani
        Nov 30, 2015
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        Address: New Delhi, Delhi, 110077
        Website: www.hdfclife.com

        REMINDER - 2 Dear All Concerned, This is really surprising that you guys are not ready to resolve the issue. Reference my our earlier emails on the issue of Premium Original payment receipt was not sent by your Company, but there is no positive response from your end. Moreover, your office is in a mute mode on these issue. Remaining silent is not a solution, you have to set right the errors in your system and by issuing me Premium Paid Receipt, to confirm action taken on the above. Period of a five Months has lapsed but your office has not done anything to resolve the issues and has not provided me Premium Paid Receipt. Waiting your response. Thanks Akshay Kumar Sahani Email Id : [protected]@yahoo.com [protected][protected]---- On Thu, 12/11/15, Akshay Sahani wrote: Subject: Very Poor service of the HDFC LIFE To: [protected]@hdfclife.com Cc: [protected]@rediffmail.com Date: Thursday, 12 November, 2015, 9:39 PM Sir/Madam, This is to inform you with regret that on dated 07th June 2014, I bought Policy “HDFC LIFE SUPER INCOME PLAN” with your HDFC Standard Life Insurance Company Limited. I received the Policy Document Kit at my residence address within few days. I have paid my Annual Premium of Rs.49, 350.00 on dated 14-Jun-2015, But, till date Original payment receipt was not sent. why ? Four month has passed and I am yet to receive the Premium Payment Receipt. It has been a long time. It is really very disappointing that your company is taking so much time for issue of Premium Receipt. I need to know why I am not getting Premium Receipt yet ?, Should I stop my future Premium against my Policy, please confirm Policy Number : 16897219 Client ID : 68869253 I shall look forward to hearing from you. I hope you can respond within 24 Hours. Sincerely, Akshay Kumar Sahani
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          avnishchauhan
          Nov 23, 2015
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          I want to withdraw my policy and want back my money

          Address: 249407

          I have purchased HDFC life sanchay policy in August 2015 but still waiting for original paper and bond paper. Your employee commit to me that i will get benefits as are follows policy term -15 yr premium payment term-5 years.(40000 for 5 years) guaranteed additions term ;-15 years(Traditional Income) From 1st year 8% per annum of your Sum Assured=28000*15=420000 sum assured-Rs 280000 Death sum assured-R.s.400000 incidental sum assured;-800000 Maturity...
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          M
          Munna N Sharma
          from Thiruvananthapuram, Kerala
          Oct 26, 2015
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          Non receipt of policy document

          Address: Pune, Maharashtra, 410401
          Website: www.hdfclife.com

          I have taken HDFC Life young star super premium policy worth of 1, 00, 000/ anuual payment in Aug 2014 and havent received the policy document till date. I have complained to branch where i took the policy, Vshi branch, customer care even written mail to [protected]@hadfclife.com, but no use all are very ignorrent and nobody wants to help....
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          A
          Amitbuwaniwala
          from Mumbai, Maharashtra
          Oct 17, 2015
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          Address: Mumbai City, Maharashtra

          I have taken HDFC click to protect plus Extra life option insurance policy of 50 lakhs (Term 40yrs.), on 01Sept 2015 via online payment of Rs 7000 After payment to HDFC policy, but even given meducal sam0les 2 times policy still not issue nor they responded Regarding this matter I have contacted HDFC customer care[protected]. At least 25 timesTill not receiving any response mail regarding purchased Term insurance policy from. Proposal no. 17850509. Name ...Amit Kumar
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            S
            Sachin Chaugule
            from Navi Mumbai, Maharashtra
            Oct 7, 2015
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            Address: Mumbai City, Maharashtra
            Website: www.hdfclife.com/insurance

            I have taken HDFC click to protect plus Extra life option insurance policy of 50 lakhs (Term 40yrs.), on 28th Sept 2015 via online payment of Rs 13010/-. After payment to HDFC policy, I find page this session was expired & I didn't get any application & proposal no. for purchased policy but my payment had done. I confirmed from my Bank it clearly shows the payment I had done in favor of HDFC life insurance. Regarding this matter I have contacted HDFC customer care[protected] so many times through phones & emails. Till not receiving any response mail regarding purchased Term insurance policy from HDFC. They don't have information of status of policy & my proposal no. till and even after 1 week. On 4th Oct 2015, I have received SMS as well as call from Emeditek TPA regarding medical test. In that SMS, I received Application no as 17913757. I provided this application no. to HDFC customer care. Many times I have written to Ravina Chavan from online support team through interaction ID ‘HDFCSL=[protected]' Proposal No.: 17913757, HDFC Life. For my applied policy proposal form for further procedure, she has told me to allow us some time while we get back to you with proper resolution. They are behaving totally unprofessional. It is total waste of time & money and there is worst service from HDFC Life Support Team. I requested to refund of my money or Issue me policy document at earliest but still there is no response at all till date. I am very much dissatisfied with service and I feel like cheated with HDFC click2 protect term insurance. I want to suggest all the people pls. don't buy HDFC click2 protect term insurance they are making u fool. With respect to above, I request HDFC Life to refund paid amount Rs.13010/- along with interest and compensation for poor service. Kindly look in to the matter ASAP. Regards, Sachin Suresh Chaugule [protected]
            Aug 8, 2016
            Complaint marked as Resolved 
            Resolved
            HDFC Life customer support has been notified about the posted complaint.
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              reshmi1211
              Aug 25, 2015
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              Address: Mumbai City, Maharashtra

              I bought the policy HDFC pro growth plus . The Policy No. 17534458. I have complained regarding the delay in cancellation. I posted complaint on june 19th. I got mails in july as my cancellation request is in progress. But its been 4-5 months i have requested for cancelation. No updates at all. I sent mails but no reply . Kindly dothe cancellation and refund process As soon as possible.
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                B
                bansi acharya
                from Anta, Rajasthan
                Jul 6, 2015
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                Address: Ahmedabad, Gujarat

                I was working with hdfc life frm nov2012 to april2014 at rajkot Gujarat. I hv submitted all my pf documents six months ago to the ahmedabad navrangpura hdfc life Branch. Till date i hv not get any quiry for the same n also not credited the pf Pls help me for the same My employee code is 109055 My pf ac number is MH/BAN/211273/99392
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                  C
                  ckhaire
                  from Mumbai, Maharashtra
                  Jun 28, 2015
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                  Cheated in policy by telling an offer of loan facility

                  Address: Mumbai City, Maharashtra

                  1. Policy convinced as Rs.50000/- to be paid for 7 yrs of term 10 yrs. Under Promotional offer with LOAN upto Rs. 5Lakh. after 90 days. 2. Offering Party: Ms. Sakshi Singh, Amit Singh, Ali, Prashant Gupta on behalf of HDFC Life Lokhandwala Branch, located at Jimy Arcade, Opp. Infinity Mall. Andheri (W), Mumbai. contact No.[protected],[protected] 3. Form filed on Sept 2014, Chq Paid, 4. Then NO communication "Only Frustration" I...
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