HDFC Life Customer Care
HDFC Standard Life Insurance Co. Ltd.
Customer satisfaction rating: 28%
Submit a Complaint

HDFC Life Customer Care

HDFC Standard Life Insurance Co. Ltd.

12th & 13th Floor, Lodha Excelus, Apollo Mills Compound, N.M. Joshi Road, Mahalaxmi
Mumbai City District
India - 400011

Customer Care Phone Numbers and Contacts

1860 267 9999  [Customer Service]

+91 80 4279 1234  [Bangalore]
+91 22 6751 6666  [Corp. Office]
+91 67 4661 1500  [Bhubneshwar]
+91 17 2661 3210  [Chandigarh]
+91 17 2661 3210  [Ahmedabad]

+91 22 6751 7646  [Corp. Office]

Additional info
Corporate Office
12th & 13th Floor, Lodha Excelus, Apollo Mills Compound, N.M. Joshi Road, Mahalaxmi, Maharashtra, Mumbai 400 011
Tel: +91 22 6751 6666

International Liaison Office
Office Number - 207, 2nd floor, The Business Center, Bank Street, Bur Dubai, Dubai, United Arab Emirates
Tel: +971 4342 6662

Customer Service Mumbai
11th Floor, Lodha Excelus Apollo Mills Compound, N. M. Joshi Road, Mahalaxmi, Mumbai 400011

Customer Service Chennai
6th Floor, RR Tower III, T.V.K.Industrial Estate, Guindy,Chennai 600032

The IL & FS Financial Center, 5th Floor, Plot C-22, G-Block, Bandra-Kurla Complex, Bandra (E), Mumbai 400051
Tel: +91 22 6192 5700
Fax: +91 22 6192 5755

131/140, 1st Floor, Ansal Chamber 1, Bhikaji Cama Place, New Delhi 110066

SCO No-50-51, Sector-9D, second Floor, Madhya Marg, Chandigarh 160017
Tel: +91 17 2661 3210
Fax: +91 17 2661 3270

2nd Floor, Sumel Complex, GNFC Info Tower, S.G. Road, Ahmedabad
Tel: +91 17 2661 3210

Gandhi Plaza, CTS # 47/21, EP No.70/21, 24 Erandwane, Law College Road, Deccan Gymkhanna, Pune 411004
Tel: +91 20 6689 1886
Fax: +91 20 6689 1999

1st Floor, Midway Heights, Above HDFC Bank, Near Kalaghoda Tilak Road, Vadodara 390001
Tel: +91 26 5619 2100

2A Esquire Centre, 9 M G Road, Bangalore 500001
Tel: +91 80 4279 1234
Fax: +91 80 4279 1222

37/38, ASV Ramana Towers 2nd Floor, Venkatnarayana Road, T. Nagar, Chennai 600017
Tel: +91 80 4279 1234

3 Red Cross Place, 1st Floor, Menaka Estate, Kolkata 700 001
Tel: +91 33 6610 4800
Fax: +91 33 2243 7639

101, 102, 1st Floor, 5-4-94, MG Road, Opp. Ranigunj Bus Stop, Secunderabad 500003
Tel: +91 40 6118 999

795, 3rd Floor, Near Pantaloon Showroom, Janpath, Shaheed Nagar, Bhubaneshwar 751007
Tel: +91 67 4661 1500
Fax: +91 67 4661 1504

View More Information...

Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon09:15 am - 06:00 pm
Tue09:15 am - 06:00 pm
Wed09:15 am - 06:00 pm
Thu09:15 am - 06:00 pm
Fri09:15 am - 06:00 pm

HDFC Life related photos (86)

HDFC Life Complaints & Reviews

Sort by:

HDFC Life — hdfc life sampoorn samridhi plan

 Dilipmofe on Mar 19, 2018
Hi team,

I have purchased hdfc life sampoorn samriddhi insurance plan in the year 2013 with yearly investment of 30, 000₹. They agent assured me that i will get 20 to 30% on total investment post maturity (My total investment for 5 years will be 1, 50, 000₹).

Recently i have login to the hdfc life's portal to check my investment details i noticed that the sum assured is only 1.09 lacs post maturity. I'm totally confused and not able to the understand the calclaution logic here. Instead of getting the profit i'm not even getting my invested money....
Complaint comments  Read comments Complaint category Health & Life Insurance

HDFC Life — complaint against the hdfc employees for miss selling of policy no. - 19921986

 manish721 on Mar 17, 2018
Dear sir,

I had taken policy no. (Hdfc life assured plus classic plan) – 19921968 in the name of manish dutt for the amount of rs. 50000/- (Payment made on date –[protected] through online payment receipt no. - [protected]).
And in the initial telephonic conversations with hdfc life employees they said that had to make single payment. And commitment was made to provide medical voucher, welcome kit with bond papers and 20% cash back as well as benefits.
On 10 jan 2018 after policy premium payment made i came to know through your employ that new policy has been generated...
Complaint comments  Read comments Complaint category Insurance

HDFC Life — about my insurence maturity

 shankarJavali on Mar 16, 2018
Name: shankarnarayan javali

Mobile no.: [protected]

Policy id: 15934863

Policy name: hdfc life sampoorn samridhi insurence plan

Policy taken: 19 march 2013

Policy term: 5 years

Policy maturity: 15-march-2018

* above i have provided my details, this mail regards that there is the difference amount which i am getting after the policy maturity.

* the moment when i logged into this policy the hdfc guy as assured me (Please see the attachemt in this mail, what-noted. Jpg) somthing, this...
Complaint comments  Read comments Complaint category Insurance

HDFC Life — cancellation of licence from irda portal

 Kavitha Salim on Mar 15, 2018
Dear sir /madam
My name is kavitha r salim. I have joined in hdfc life insurance as an agent in 2012 i have resigned from there and joined exide life insurance co ltd. At that time i submitted the resignation letter to hdfc and i got cessation certificate from hdfc on 22/07/2016. But still pan number looked up irda portal. Kindly do the needful to cancell the licence from irda portal at the earliest
Applicant name:kavitha r salim
Father name :k m salim
Date of birth :02/05/1978
Pan no :czrps0301n
Urn no :hdfi [protected]
Agency code :00435719
Complaint comments  Read comments [1]Complaint category Insurance

HDFC Life — polict details

 arunzutshi on Mar 14, 2018
I received a call from one mr yogesh agarwal from mobile no [protected], who said he was calling from hdfc life and informed about my policy no 11403946 wherein a premium of rs 50000 was paid on 23 march 2010 and none thereafter. He mentioned about the revival of the said policy and sent all the details as above by sms.
I am not able to place any further details of the said policy. Is this a fraud call....
Complaint comments  Read comments Complaint category Insurance

HDFC Life — timely not getting premium receipt

 Rama Chandra Singh on Mar 13, 2018
Policy no. 15580919 the premium receipt has not received along back. After given the mail id no response from the staff. Several time i visited to the hdfc insurance office they only advice this is your password. What i will do if the password mismatched with my mail id. The another problem original policy document has not recieved sofar. Plz send me the all premium receipt.
Thanking you...
Complaint comments  Read comments Complaint category Insurance

HDFC Life — sum assured not recived because hdfc want medical certificate

 mohit1235 on Mar 13, 2018
Dear sir,
With due respect i would like to state that my father (Satyavan bhardwaj) had purchased a life insurance from your esteemed organization on 19309961 the policy no is as mentioned.
The policy premium was of 30000 and we made the policy premium payement on due date 18 may on 22nd may my father expirienced sevear pain in heart and on diagnosis at rml hospital it was diagonised as a major heart attack but after operation and stud fixing he got recoverd and was released from 30 th of may he again felt the same problems and that time angioplasty was done, and released...
Complaint comments  Read comments Complaint category Health & Life Insurance

HDFC Life — fake policy and fake commitments by agent

 dsoni88 on Mar 9, 2018
I have received a call from an agent on 10th jan 2018 to explain about hdfc life classic assurance plus plan, and he convinced me to buy that policy and on 13th jan 2018 i paid fo that and they promised that i will receive the policy document in a week and yearly market status report document in fist week of feb 2018, but i have not received any thing till now and yesterday i visited hdfc life office and discussed everything with them, as pe hdfc life this is not the right amount and figues which agent has comitted me.

I called agent andasked them to talk to hdfc life associate and...
Complaint comments  Read comments Complaint category Insurance

HDFC Life — preclosure of personal loan denied

 Stan Surrao on Mar 9, 2018
I had taken a personal loan on 7th sept 2017. After three months i requested the bank to close the loan and i was willing to pay the remaining dues as i was traveling abroad. To my utter disappointment there was no communication from the bank, so again i had written a letter on 20 february 2018 requesting the bank to pre-close my loan amount. But again there was no intimation from the bank as to why the loan cannot be pre-closed and they continue deducting the monthly installment.

I fail to understand how hdfc life can be so unprofessional. Can someone suggest a way i can address...
Complaint comments  Read comments Complaint category Loans

HDFC Life — policy termination/settlement new business fraud

 HDlife on Mar 6, 2018
Dear sir,

I wish to complain about the fake call received by me from the so called termination department of hdfc life insurance.
The person (Radhika sharma [protected] told me that i had taken a policy in the year 2010 and paid a premium of rs.50000/- towards the same, i was also
Given the policy number[1140394] policy name hdfc classic assure plus issued on 23/03/2010) and told that since the policy has a lock in period of
3 years and i have paid the premium for only 1 year, my policy had gone to their department for termination. If i pay the
Complaint comments  Read comments Complaint category Insurance

HDFC Life — request to cancel the hdfc classicassure plus policy

 Shailesh2111 on Mar 6, 2018
Dear concern,

My details are -
Name - shailesh srivastava
Mobile no - [protected]
Email id - shail.
Address - greater noida west, gautam buddha nagar

Subject - regarding policy maturity amount for policy no[protected]

I have gone ahead with a policy hdfc classic assure plus plan via your agent mr neeraj (Mobile no -[protected]) from mayur vihar office (As told by mr neeraj), the agent conveyed to me that if i pay premium for rs 20000/- for next 7 years then after 10 (Maturity date) i will received the below...
Complaint comments  Read comments [1]Complaint category Insurance

HDFC Life — regarding refund deducted amount 31350.0 inr and cancel hdfc life policy

 Saujitkumar29 on Mar 5, 2018
Dear sir
My self saujit kumar
I was in need of home loan transfer from icici bank to hdfc bank (In my salary account), i approached a hdfc bank staff named arun gupta (Dpty manager contact no: [protected]).

After that he promised me to try transfer my home loan and he told me takes hdfc life insurance policy for improved cibl score.
Then i agree to take this policy for improved my cibl score. Then he take my sign on policy documents in 15 jan 2018.

Premium: inr 31350 amount is deducted on 16 jan 2018.
But till date i don't received any document...
Complaint comments  Read comments Complaint category Banks

HDFC Life — application for cancellation of misguided & cheated policy to me

 pulak samanta on Mar 3, 2018
Customer support department
Hdfc life insurance co. Ltd.,
Lodha excelus, 13th floor, apollo mills, compound, n. M. Joshi marg,
Mahalaxmi, mumbai-400011

Sub. Application for cancellation of misguided & cheated policy

Dear sir/ma’am,
I, mr. Pulak kumar samanta, a policy holder of bellow mentioned policy, which is duly taken from a broking agency details mentioned bellow.

. Policy details:
Policy no. Issue date policy prm. Amount la name
1.[protected]aug-2016 62, 644 rs mr. Pulak kumar samanta
Complaint comments  Read comments Complaint category Insurance

HDFC Life — cheated by them

 vnsrinivasa on Mar 3, 2018
I have an hdfc account an their malleswaram branch. When i visited the branch for some work, one of their employees misrepresented the facts and misled into giving them rs 1 lakh in october 2017 for an investment plan. I was not accepted for the plan because the the diagnostic lab refused to do a treadmill test on me. When i requested hdfc to refund the rs 1 lakh plus an fixed deposit interest for 5 months at the current rates (The total refund should have been about rs 103000). However, the refund i got was rs 98680. I have been cheated out of rs 4320 by hdfc bank, their employees and hdfc life....
Complaint comments  Read comments Complaint category Banks

HDFC Life — loan against policy hdfc life...

 Sunil Arshahil on Mar 3, 2018
[protected] and +91 [protected] dadri ghaziabad. Received call from above two numbers..
Don't remember exact name but name is sharma.. Called me and given offer of loan against policy... Initially i was interested, but when i found twist in the story.. I get backed... And didn't submitted any money and docs also... Even he had my pan no añ address details also... When i asked him to collect docs in nearest hdfc bank branch then he said i'll be in loss.. Because bank employee are corrupt.. Will get only 80% of the loan.....
Complaint comments  Read comments [1]Complaint category Loans

HDFC Life — hdfc life policy classic assure plus mis-selling by agent m/s harigopal properties pvt ltd.

 skbly08 on Mar 1, 2018
I enrolled a policy in hdfc life on 25 jan 2018
Policy name: hdfc life classic assure plus
Policy num:20022865
Policy holder name: sumit kumar saxena
Contact num: [protected]

Sub:- missale policy by hdfc life agent m/s harigopal properties pvt ltd.

When the hdfc life representative arvind singh mo.[protected] called me for that policy he assured me that the premium would be payable 23, 000 rs. For 7 years (Inr 23999 per year *7) and after 10 years assured maturity amount would be 4, 59 000, pension amount would be 900 rs. Per month for up...
Complaint comments  Read comments [1]Complaint category Insurance

HDFC Life — fraudulent act of hdfc life agents.

 Anmol783 on Feb 27, 2018
I have wrote this thing to hdfc many times, but no action has been taken from your side, if we have bought your policy are we fools?

There is a person named mr. Vidhur chandna who works in your ashok vihar hdfc life branch, he is ruining hdfc's image by his acts. He opened a firm and recruits students for internship and explains the hdfc policies by saying that hdfc will give 20 times bonuses and other benefits on each policy. He forces the students to buy the policies, he conducts fraudulent activities which ruins hdfc's image. I am one of the victim of him, he fooled and forced...
Complaint comments  Read comments Complaint category Insurance

HDFC Life — regarding unlawful termination

 Deepak71115 on Feb 25, 2018
Dear sir,
My name is deepak kumar and my employee code is 126738, agency code is 00558142. My joining date is[protected]. I am faithful and honest employee of hdfc life from the first of day of my joining. I have done tremendous job for this organization till date. I have awarded many times by my higher officials in company meetings.
Sir, i want to bring your attention on my following requests and your interference is highly required in this matter:-

1) my termination is illegal void and is having no value in eyes of law.
2) my termination under is arbitrary.
Complaint comments  Read comments Complaint category Job & Career

HDFC Life — request to cancel the policy

 Majid Pasha on Feb 23, 2018
Sub: cancellation of my hdfc life insurance company policy no: 19773169
I am writing this letter to bring to your notice that i wish to cancel my life insurance policy with a policy number 19773169 hdfc life insurance company, in the name of majid pasha, with effect from 18th of november 2017. I need to cancel this policy due to some personal reasons. And i took the policy without knowing the duration of payment and i took it on karan mehta ([protected]) insistance. He said me that he is calling from citibank delhi he told me that you have an od account in respect of life insurance policy...
Complaint comments  Read comments [2]Complaint category Insurance

HDFC Life — life insurance cheat

 shahid1634 on Feb 23, 2018
I have purchased an insurance policy 19063049 last year. Now i have to discontinue my policy.

I spoke to hdfc life insurance executive he said we are unable to discontinue the policy as its on auto debit mode an you need to inform us 15 day before of expiry date. Now you have to pay if dont have sufficent fund in you card we will charge when ever you have amount in you card.

No one inform me when i purchased the policy about the renewal things. This really pathetic no one even help me resolve this.

Still awaiting to resolve this.

Complaint comments  Read comments [1]Complaint category Insurance

Recently Discussed

(0 minutes ago)
trueman biology textbook
(0 minutes ago)
India Infoline Finance [IIFL]
not issuing the fcl letter from past one month
(0 minutes ago)
redmi note 5 pro out of stock after adding cart
(1 minutes ago)
The Gridspe Global
return products
(3 minutes ago)
fraud call from snapdeal

Featured Complaints