| Address: HCS - Noida 5th floor, Tower 1, Stellar IT Park, C-25, Sector-62, Noida, UP, India - 201301 |
I am writing to formally file a complaint against HDFC ERGO regarding an issue with my insurance policy. I made the payment on March 20, but my policy was not activated despite the payment. Earlier, HDFC ERGO had charged me twice for the same policy. I requested a refund for one of the payments, which I did three months ago. Now, after three months, HDFC ERGO has canceled my policy, citing my refund request as the reason. This is unfair, as I only requested a refund for the duplicate payment, not for canceling my policy. I have already spoken to my bank, and they confirmed that the payment was made. However, my policy remains inactive. I request an immediate resolution, either by reactivating my policy or providing a full refund for the amount I paid.
Details of the Policy:
Name: Pawan Kumar
Mobile Number: [protected]
Policy Number:[protected]
Please address this matter urgently, as this has caused me inconvenience and financial loss. If I do not receive a resolution soon, I may escalate this issue to the consumer protection authorities.
Looking forward to your prompt response. Was this information helpful? | 
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