| Address: | #07 UMA MAHESWARI NILAYAM, MANNAM NAGAR PHASE-1 ANADAPURA, T C PALYA K R PURAM |
The issue that i have experienced was: policy no: [protected]
Claim no: c[protected]
Regarding the claim c[protected] surveyor pushing me to go for 2 claims for single incident damage after explaining the incident he is not accepting after having more than 40min discussion to explain it he questions human mentality while incident took place and he is pushing me to agree to his decision without clarification and reason for why it is not claimable and i have bumper to bumper insurance i am not satisfied with the claim need justice
It occurred on: 1/09/2020
I wanted the clear reason for rejecting the damaged item not like rejecting because not correlated and hdfc surveyor behavior is completely wrong while he was taking to customer the surveyor saying customer is hiding and driver should not panic while accident took place and hit any other object and which is not correlated hence rejecting as a customer i have explain the incident still they are forcing me to go for 2 claim so they get another 2k for processing fee and trying to avoid customer
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Yours faithfully,
Suman mallela
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