HDFC Ergo General Insurance — Health Insurance Claim Rejection for Policy No: 190100/11051/AA[protected]

Dear Sir/madam
I am Dipen Acharya having Easy Health Starter Policy Since 2016
Policy No : 190100/11051/AA[protected].My claim ID is RR-HS[protected].My claim Amount is Rs. 30346/-

I had COVID 19, and I took Home Care Treatment on 30th August-2020.

My claim has been Rejected. Stating that Home Care Covid Treatment NOT payable.

But if you see the contast, at the same time, My wife Jinal Acharya & My Son Meghal Acharya also had COVID 19 and they also took home care treatment. Their claim have been settled.Pls refer to claim id (Claim ID : RR-HS[protected] & (Claim ID : RR-HS[protected]
Then why my claim NOT payable?

I must got my claim amount

Requested to give me natural justice.