[Resolved] HDFC Securities — Account locked and hold the stocks

[Resolved] HDFC Securities — Account locked and hold the stocks

P Prudvinath Reddy_92 Apr 8, 2022 Nov 2, 2022 This thread was updated on Nov 2, 2022

Dears, I am unable to login Demat Account, whenever I try to login, it shows your Account is locked If I unlock my Username and try to login, even then I will get same error No response from customer care I sold my shares and not received the credit confirmation, thought of checking my Demat account but I could not able to login DP ID: IN301436 DP Account No.: 84609188 Please help Was this information helpful? No (1) Yes (0)
Apr 9, 2022 Complaint marked as Resolved Resolved by customer service HDFC Securities customer support has been notified about the posted complaint.
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srinivetha

Nov 2, 2022

I attempted online submission of KYC.
I am struck at stage 3 of step 2 where it says "Application with PAN Number Exists" and
unable to proceed further to complete the KYC update.
Customer care weren't helpful at all- pointing to support group and support group pointing to DPhelp and they in turn back to the customer care group- just going around in circles for the past few days with no solution in sight.
Emailed the request to customer care and the Case ID: 05113436 with subject "Trading account activation".