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HDFC Securities — Closing Demat account request

I have requested them to close my demat account from their end and they shared a link to me to close by myself. That link is not working. Nobody from their team contacted me. And no proper response to mail.
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    +91 22 6741 9946
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    Trade Globe, 2nd Floor, Kondivita Junction, , J. B. Nagar, Andheri Kurla Road, , Andheri (E), Mumbai, Maharashtra, India - 400059
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