[Resolved]  HDFC Securities — Customer service not attending call

Since 4 consecutive days I am trying to speak with customer care executive regarding a query related to IPO no one is attending the call I am waiting in call for 10 -15 mins and call is being disconnected what kind of service is this u guys provide to your customers, I can understand u guys are busy but for whom these customer services are being established i[censored] guys can't attend a customer from 4 days then what kind of service do u provide.Hope this complain may bring any change in ur attention towards our needs.
+1 photos
Was this information helpful?
No (1)
Yes (0)
Jun 3, 2022
Complaint marked as Resolved 
HDFC Securities customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2022
HDFC Securities Customer Care's response
We regret the inconvenience caused to you.

Please provide us with your trading account number/bank customer id / Demat account number for further assistance.

Also you may call our customer care number[protected] / 39019400 or write to [protected]@hdfcsec.com
Complaint comments 

Comments

Dear Surya,

We sincerely regret the inconvenience caused to you.
We would request you to please write to us at [protected]@hdfcsec.com / [protected]@hdfcsec.com along with your trading id and contact number for further assistance

Regards
HDFC securities

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Securities
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    43%
    Complaints
    204
    Pending
    0
    Resolved
    88
    HDFC Securities Phone
    +91 22 6741 9946
    HDFC Securities Address
    Trade Globe, 2nd Floor, Kondivita Junction, , J. B. Nagar, Andheri Kurla Road, , Andheri (E), Mumbai, Maharashtra, India - 400059
    View all HDFC Securities contact information