[Resolved]  HDFC Securities — My POA complaint not being resolved

I, Ujas Dharamshi, have a trading account with HDFC Securities. But due to the non-pick up of POA, I am unable to sell shares/MF. While buying they did not ask for POA but while selling, they are asking.

I emailed 4 times but no concrete response or scheduled pick up of POA, They only have Automated answer. The link provided for authenticating POA does not work. I called Customer care since morning but they dont pick up or call back and comes continuously engaged.
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May 26, 2022
Complaint marked as Resolved 
HDFC Securities customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2022
HDFC Securities Customer Care's response
We regret the inconvenience caused to you.

Please provide us with your trading account number/bank customer id / Demat account number for further assistance.

Also you may call our customer care number[protected] / 39019400 or write to [protected]@hdfcsec.com
Complaint comments 

Comments

Dear Advocate Ujas,

We sincerely regret the inconvenience caused to you.
We would request you to please write to us at [protected]@hdfcsec.com / [protected]@hdfcsec.com along with your trading id and contact number for further assistance or call our customer care number at 39019400 / 49360469

Regards
HDFC securities

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