HDFC Securities — Request to transfer my trading account back to Hyderabad

I requested for shifting my trading account back to Hyderabad in July 2021 and I have not heard any response to my email. I am appending the acknowledgement which I received from customer care and below that is my request letter.

Please act on this request and shift my trading account back to Hyderabad.

Thank you
[protected][protected][protected][protected]-

From: "[protected]@hdfcsec.com"
To: Venkataraman Sritharan
Sent: Thursday, July 22, 2021, 06:08:38 AM EDT
Subject: Re: Relocate my trading account CLIENT ID 1952550 to Banjara Hills Branch of HDFCSec, Hyderabad

Dear Customer,

This is an auto-generated reply to acknowledge the receipt of your email.

If you have a general question about our products, do browse through our FAQs for useful information that may help you solve your query immediately.
Click the following link to read our FAQs

https://www.hdfcsec.com/Products/FAQ/1349

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Warm Regards,
Customer Care
HDFC Securities Ltd

In response to:

CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or on clicking links from unknown senders.

I am Manjula Sritharan, hold a trading/demat account in HDFCBANK. I came to know today when I called my branch at BANK HOUSE, Banjara Hills, Hyderabad-500034 that my account has been shifted to Mumbai without any intimation to me. I am surprised that HDFCBANK did this to a customer without any intimation.

I holed my savings and demat account at this branch and I will appreciate if you would immediately transfer my trading account CLIENT ID 1952550 back to the HDFCSec branch at BANK HOUSE, Banjara Hills, Hyderabad-500034.

This is my registered email ID

Thank you