Health Mantra — no payment of mediclaim

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir,
I am neeta bindal age 56 year, i was purchased plan from the health manttra in dec-16 with my husband name mr. V p bindal age 58 years & pay rs. 6600 to them, further they enrolment 31.12.16 and dispatch documents 13.01.2017 by courier. Invoice no. Hm120607. After 2-3 month my husband admitted in hospital, sahibabad due to low sugar (35-40). I was tried many times to contact the company but no one pick our phone. After so many try from different numbers someone pick our phone from health manttra but not provided any support and also demanding another rs. 4500/- for registration in sbi insurance policy. At that time we pay all amount to hospital and also pay 4500/- to health manttra for again registration in sbi insurance and send form to them by courier. Further they confirm that they will refund my expenses which i paid in hospital and also provide cashless card. After 10 days we send all documents to company but till dated we have not received any refund. Please help us.