Healthgenie.in — personal scale

Address:Kota, Rajasthan

We changed the battery and it still says lo
And sometimes zero appers when we stand
I bought it 7months ago from amazon
It worked properly for a long time
But suddenly it stated showing hi when i stand and sometime lo
I changed the battery but still no proper functioning done
It is not even responding now
Plzz do something
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Hi Mannu,

Greetings from Healthgenie!!

We certainly apologize for the inconvenience caused to you.

Please allow us to inform you that your product is having a warranty of 1 year. So, if, due to any reason, it doesn't work properly, then we will replace your weighing scale with the new one.

We just checked with our complaint department. As per them, they never got any complaint from your side. So, if you could have contacted them directly, they would have provided this resolution to you.

Moreover, for such complaints, we have already made a page, wherein you can register your complaints & avail your product's warranty, i.e www.healthgenie.in/warranty

Any way, what matters us, is your satisfaction. Therefore, please share your contact details at [protected]@healthgenie.in, so that we can call you & help you in replacing your product.

Looking forward to hear from you.

Regards,
Healthgenie Complaint Department
Please contact on this number [protected]
City _ Lucknow
For installation services
Trade mill installation

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    Kota
    Rajasthan
    India
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