Healthgenie.in
1.4
Submit a Complaint
7
COMPLAINTS

Healthgenie.in Complaints & Reviews

Customer support response is hopeless .They claim warranty for the spare parts just to cheat customers .They took one month and updated stocks are not available for the LCD screen. Please don't fell into the trap of this junk treadmill from this company. By chance you get a working treadmill, its fine otherwise have to throw to garbage....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Complaint No- 866269

Complaint date[protected]:38:11

Got the below reply from Heathgenie about the LCD display out of stock .From one month following with this customer support team and they do not have sense to update the customer on time .Even the complaint ticket is closed even without the acknowledgement of the customer. If it would have been resolved by Amazon by second time replacement, then what was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PrabirkumarPatra
from Balasore, Odisha
Nov 2, 2021
Report
Copy

Fraud company which warranty is scam

Address:Gurgaon , Haryana

Actually I have purchased a weight machine from Flipkart of this company. After 5 month and six time use it has stopped working properly. As it is under warranty I have contacted to customer support of this company by email and also telephonic and given all invoice video of problem and others. After that they told by email and I came to know that I have to send it to there company by courier which is cost approximately 300 with orginal package...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
M
Mannu0105
from Udaipur, Rajasthan
Report
Copy

personal scale

Address:Kota, Rajasthan

We changed the battery and it still says lo
And sometimes zero appers when we stand
I bought it 7months ago from amazon
It worked properly for a long time
But suddenly it stated showing hi when i stand and sometime lo
I changed the battery but still no proper functioning done
It is not even responding now
Plzz do something...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Amanjeet saini
from Noida, Uttar Pradesh
Report
Copy

Got Delivery on Time

Address:New Delhi, Delhi

Healthgenie is one of the best Healthcare online site. Recently I have purchased Prostar 100% Whey Protein 5.28lb ChocoCream. They give me very good discount. Before placing order I read few review regarding this site that was not ok, so I was very confused is this site is good for purchasing. But surely I can say their customer services are very good....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sk Ibrahim
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Taken money online and not delivering product

Address:Hyderabad, Andhra Pradesh

I ordered a product from www.healthgenie.in, by paying Rs1581 to healthgenie.in with my debit card.It is a prepaid order:[protected].After taking money, they are saying that they did not have stock.If they do not have stock, they should have tell me before paying.From 15 days they are making excuses, and making me fool that, they had dispatched the product, it will be delivered to u soon.They are not refunding my money back.Their customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinshunanda
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud company

Address:New Delhi, Delhi

It is a fraud company. I placed a order and i got no response till one week when i tracked online my order there was showing no status and even their IVR system is third class. After 10 days i got response that your order is out of stock. Thanx to GOD that i have opted for Cash on delivery. Be cautious about these fraud online websites.,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Healthgenie.in Recent Comments