" Frauds. They give wrong results. Either their pathology lab has wrong systems or they mix up samples. My samples were handled at the gurgaon branch where they gave ny HBA1C as 5.8 whereas I am diabetic since last 8 years and i was sure their report was incorrect. They also gave my FBS and PPBS as 100 and 120 whereas never have i scored below 200 fasting ever in the last 1 year. I requested a recheck. They said ok and said it is the same results. I am sure they lied because if they would have rechecķed they would have identified the mistake either they mixed up samples or they do not conduct the tests rightfully. In both cases it is a big fraud towards the customer. Next day i went to another lab, SRL diagnostics and they gave my HBA1C as 11.5 . This is the correct one and imagine according to healthheart path labs it was 5.8 which mean no diabetes and 11.5 means immediate attention. If i would have trusted Healthheart i can be maybe dead in a few days. YOU CANNOT DO THIS TO THE PATIENTS. THEY SHOULD CLOSE THEIR OPERATIONS. I REQUEST AUTHORITIES to cancel their licence of operation and dear fellow customers. Choose wisely. "
I should be given a refun so I use it somewhere else for another set of tests. Please see that your labs or people working at the labs are giving your company a bad name and being the owner I thought you should know.
I am still awaiting a call from a senior, Pallavi told me she will arrange one BUT no one called. Was this information helpful? | 
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