HealthKart Complaints & Reviews

I placed an order of peanut butter on 07jun2018 delivery date was 09jun2018
Payment 125 rupees was done by credit card
But still item not delevered
I haven't receive any single call from healthcart
It's very unresponsive behaviour
When i try to call them they don't pic the call i tried many time in day but there is no response if they can't provide my order
They have to return my money shortly

I have placed one order, my money has been debited from my account which is 5389 rupess but order not placed from the site and now i spoke with customer support about this he said it will take 7-10 days to refund. I adviced him to place an new order from your end immediately because its an urgent request but he denied he said, you will have to wait for 7-10 days or else you order by cash on delievery, i said i will not pay anymoney anymore, my money has been deducted from my account now i need order, i didn't said to refund my money i only said if my money debited and order not placed then place another order manually but he denied. His name is kapil and his manager name is bharat. I request you to consumer court to check this with healthkart and get the order placed immediately as it was an urgent need i can't wait for 7-10 days or else i need my debited money now. My no. Is [protected]

On (18/5/2018) i visited hk store at mohali. That guy there didn't give me any bill and charged extra money from me. Is this a way to treat ur customers. This is not the first time i didn't received a bill from ur store. Every time i purchase the product that guy over there didn't give me any kind of receipt or bill. How do i trust on ur brand then. I even pay extra money to buy from u guys. Why should i pay extra then i can easily get supplements from the market without bill at cheapest price. I even reported at healthkart customer care i mailed them but they didn't come up with any solution. Is this a way to treat ur customers.

Hi
This is Md Shahbaaz i have placed an order on 11/05/2018.Today i got the delivery of 3 products for which healthkart charged me 6, 721 which is cash on delivery which MB whey protein MB pre workout but MB bcaa is missing.I have been a healtkart satisfied customer from long time n was trusting it blindly.But today s experience is totally nuisance how can healthkart do such a shameless act.How can healtkart charging the money and not delivering the product.
I will take the action legally if necessary steps will not be taken.

Regards
Shahbaaz

Dear sir

My order id is order id : hkd[protected] dtd-12.05.18 have 7 items but you send only 6 item and your contect no. Not pic up by any person please send my total 7 items and cotect my mobile no.-[protected] (Registred on your site) as soon as possible. Please provide your contect details and contect persone.

Thank you

Naresh vashistha
[protected]

I think so healthkart selling fake product, 6 month before I bought this muscleblaze creapro product from Amazon it's gives me great result but now I bought from healthkart it waste of our money.After taking this creatine I am getting Diarrhea and nausea.i complain to customer care they not responding properly and I asked I want to return this product for that customer care telling without open product only we can accept after why you keeping 14 days return policy.please shutdown your website.

Order my ultimate nutrition on 27th april then the date was 4th april i called them up they said sir within 24 hr your product will be in hands and i m calling them right now they won't answer. Pathetickart i won't recommend to any of my friends to buy from this pathetic kart.com or sorry healthkart right.. Change your name please. Stop wasting anyone's time

Sir
I ordered a muscleblaze whey protein supplement from your site of 2 kg and there is no authenticity sticker is in the jar as shown on the jar. And i started eating that suppliment the taste is also different and i got loose motion. Their is no effect on the body. You are selling fake products! I need my 3250 cash back or new genuine product!!!...

I have ordered an ON (optimum nutrition) serious mass, 6lb chocolate on 4th april-2018. I got the product after waiting so long yesterday. I got a call from the delivery boy at around 7PM asking for the apology that he delivered the false product.Now this is something very disappointing that waiting from so many days, i got something else.
Suggestion-Please, keep the quality and time of delivery in mind.

I have been a regular customer of health kart since a very long. I’ve visited healthkart store & purchased whey protein of on worth 5700. Now the problem is when i opened the box it was the cookies flavour & not the chocolate flavour. I have never taken cookies flavour which actually is making trouble for me whenever consumed. I’ve just taken 1 scoop & the box was purchased on 27th of march 2018. Need this to be rectified.

I ordered salmon omega 3 capsule via order id:hkm[protected] thro cod. Due to some un aviodable situation, i like to cancel the order id hkm[protected] dated 17.03.2018. Kindly confirm it thro my moble or to my account and e-mail
Kindly cancel the order id hkm[protected] dated 17.03.2018please and i am going to order another health product please.
Thanking you
S. Sivaraman
Mobile : [protected]
Mail : [protected]@gmail.com

Sir,
I purchased on whey protein 5 lbs from healthkart on 6th dec 2017. I have already consuming a on whey protein of same flovour. So i unopend the product until yesterday, when i opened the product i can see that there is no seal in the neckband, i douted the product is fake. My previous product of same quantity has sealed properly. Here a celo tape is used to seal the product. I have seen that the powder is not easily soluable in the water and after consuming i have problems in my stomach, the taste is different at every time. Then i damn sure they added some kind of other things instead of original whey. You are trying to cheat us by giving fake suppliment. I lost almost 6800 rs for purchasing this fake product.. What can you do against this please connect with me.

I ordered a nitrotech 2lbs from healthkart and recieved on 2nd feb and there was protein powder on the outside of the box which i thought was dust but when i opene d the outerseal and the cap there was protein powder spilled all over the inner seal and the seal was also opened which when i told the company they did not agree and after several mails they tell me that they cannot do anything about the matter but the thing is i am first time buyer at healthkart and also have spent a big amount and after the incident i am highly disatisfied with their service and also i cannot rely on the authenticity as the seal is opened.

I haven't received my order till yet.. The expected date is 7 february 2018.
I have receive email from your site that the delivery is incomplete due to temporary problem.. What that email means?
Now you have to tell me about the exact date of delivery item or otherwise i have to cancelled the order. Please take my complain seriously and take some steps to deliver the item as soon as possible.

Sir... I have order my mass gainer 5 kg.. Which is delivered 3 feb.. Bit my mobile number is out of service... I have my new mobile number now... How i can reach to my suppliment.. Plz help me to reach out this problem plz sir... Online shows my order has been delivered.. But did not reach me.. So how can i get my product... Plz help me sir

Hi team,

I have ordered prostar whey protein on
5 dec 2017 via order id hka[protected] it is in shipped status, till now i haven't received my product. I am getting below messages from delivery team since 3 days.

Your hk brightlifecare shipment with awb number[protected] & order no. Hka[protected] is out for delivery. Please keep rs 5499.0 cash ready. Track your shipment here: http://www.delhivery.com/track/package/[protected]

But i did'nt received my product till now, or else i will cancel my product.

Kindly take necessary actions, as soon as possible.

Regards,
Kranthi.

I have order some product from healthkart
Which is 1. Muscleblaze mb vite, 2. Muscle blaze fishoil, 3. Heathkart perform, 4. Dymatize elite casein and 4. On gold standard whey out of which i have received all three orders accept the fourth one which is on gold standard but the issue here is that the order status of one items the dymatize casein is still displayed as shipped and the other product on gold standard which i haven't got it delivered yet today is the last estimated day shown on the app by healthkart

I ordered for 2 4kg value packs of raw whey protein. One pack was okay which for the other pack the outside box looked well sealed. When i opened the box one buckt was not sealed even though the tub had a authenticity tag with code #hmm2dx2. The inside packet was not sealed properly and the it had also sm powder spilt in the tub. The batch no is areuf073.

The incident has happened on 24th september and i have been trailing them since over 25 emails and endless telephonic conversations have taken place but no result on the same.

Please help!

I have ordered slimshake with no added sugar 0.5kg mango flavour on heakthkart on 20thoctober, 2017 but what i received was the old stock which they had, it was added sugar protein shake, completely different with the one which i had ordered, i raised the complaint and they told me to send the pictures of the product which i have received and they initiated the reverse pickup with exchange, the item was picked up on 8th november 2017 and it is almost 2 weeks no information regarding the exchange of the item, they said they will call for quality check but no news and i am still waiting, i called them and they said that they still haven't received the product, i don't know why i have to wait for so long, first of all ut was their fault to send me the wrong product and it's been a month i still haven't received the correct product, please improve your customer service and kindly initiate the exchange as soon as possible, which online shopping will take more than a month to send the product... Pathetic service, i must say

Hi team,
I've order muscleblaze whey gold 2.2lbs on healthkart. The money got debited but there's no orders i'm my account and no sms/email confirmation.
This happened on 31 october 2017
Around 7:45.

Please refund the entire amount or deliver the product. Contact me on the given email or the phone no associated with.
Myself nikhil,
Email: [protected]@gmail.com
Thank you