HealthKart Complaints & Reviews

I order my protin impact whey isolate suppliment at 9 pm 28 march 2017 but order is not accepted and payment is accepted and my balance is dedducted in my pnb account

how is that, and their is no helpline numbers in this healthcart site
this is not fair, this is a biggest mistake by healthcart site

i want my payment back
plz resolv this as soon as possible

Hi,

I often order whey protein from healthkart, and every time the delivery team irritates by not delivering the product until they are pushed to do so, by repetitive calls and mail to the team. Below is just one of the many incsidents with healthkart.

I ordered Whey Protein from Healthkart, Order ID : HKD[protected] on Mar 15 2017, due delivery 21 March 2017 for which I have already paid. On 20th I receive a text from XpressBees stating : Xpressbees has held delivery of your Bright lifecare pvt ltd. Order AWB :[protected]. as address incomplete and mobile unreachable.

XpressBees has delivered more than 20 orders on the address, offcourse I had complaint several times against them, still I receive the message that my address is incomplete. The same address is given to Amazon, snapdeal, flipkart and many others, but none of them had any issues delivering to the address, and I never had made any inquires or complaints against any of them. But healthkart's attitude is highly unprofessional in this matter.

I would like to strongly complaint against healthkart and suggest them to change their delivery team.

Regards,
Rahul Singh Rana

Hi,

Today, I tried herbal shake with chocolate flavor that I had purchased along with Orange milk shake and facing the same issue like I am getting a body rash, my eyes itch, headache and dizziness. I am sure that there is something wrong with the product manufacturing with below given batch and if this problem persist long time for me then it will be difficult for me to purchase the herbal product from Healthkart.

Below is the batch details of product.
Purchased order is HKD[protected]
chocolate flavor
B.no A26712M14
Mfg. Nov 2016

Thank you,
NIlesh -[protected]

Dear Sir/Madam I ordered a product from Healthkart an online supplement seller my order No. is HKM[protected] today when i received the product it was in solid form it seemed adulterated. This is for the second time that healthkart has sent me a fake or bad product.

Further till date i have not received one of my product with order id HKD[protected]

I had ordered a on serious mass 12 lbs on 31st December 2016..and its 16th January 2017 i had cancelled my order on 31st December but i have not received any refunds against my cancellation. I had ordered it on the gealthkart mobile app for android. The money was debited but after few hours i had cancelled the order and they said that money would be refunded in next 10 working days but till now i have not got any refund in my account. The customer care executive who answered my call was santosh kumar. Now i want my money back instantly otherwise i would be approaching to file a serious complaint against healthkart. My order id was HKA[protected]. My name is divyansh deep and contact number is [protected]. They gave me a reference number saying that my money was refunded but when i updated my passbook from my bank none of the entries where present regarding the refund no money is received. .

Hi,

Herbalife Formula 1 Nutritional Shake Mix, 0.5 kg Orange Cream purchased from healthkart on 23 Dec. 2016 and after taking for 3-4 days, I feel like dizziness and also facing the issue of eye burning and headache.

Same product I had purchased from Herbelife website and I didnt see any health issue before this. I am not sure whether the product purchased from healthkart is the same which I purchased from herbelife .

Am looking forward to get your responses asap...
Purchased order is HKD[protected]

None of your executive tried to reach me as I ordered this muscle blaze product and I didn't get any kinda info bout delivery of my product.. this kinda service is totally not acceptable. If you can't deliver it then atleast let me know so that I can give you the feedback you deserve and order this product from other shopping site.. I don't received my product yet.. I want to know where my product is and wether it's going to be delivered to me or not

I have ordered for ON Gold Standard whey protein 2 lb on 25/January/2016 and product order id is HKA[protected].Its been 12 days since and the product isn't delivered.I recieved a call from a healthkart representative some days before stating that delivery will be done that day but it hasn't been recieved yet.Please solve this and deliver the product ASAP.

My order no. HKM[protected] dt. 31/12/2016 for muscleblaze massgainer 1kg. NOT YET DELIVERED, THOUGH THE MAN ALERTED 3 DAYS AGO.
Poonam contacted over phone this morning whether the product has been delivered and I replied that still I am waiting for it. And, as such, advised to lodge a complaint.
PLEASE LOOK INTO THE MATTER AND HELP ME TO GET IT IMMEDIATELY. Thanks.

The apple cider vinegar i ordered from healthkart has became stale and its date of manufacture is October 2016... and expiry date is 18 month from Date of manufacture ...
And i use to apply on the face and DRINK as well.. so as u know it can cause serious harm if drank that way.Am looking forward to get your responses asap...and hoping to get an replacement.

Sir my name is Mukesh Kumar, I ordered muscleblaze raw way protein 8.8 lb Unflavoured from Healthkart site on Dec 13, 2016 at 10:01 PM. Their was an offer in which I get a shaker free with this product. product was delivered on Dec 15, 2016. sir, I am facing problem with shaker because their is leakage in shaker. and it is not usable. so please exchange my shaker. My contact no. is-[protected]. and email id - [protected]@gmail.com.
Order Id: HKD[protected]

I dont like this product.i want refund. Please contact me as soon as possible.
Your healthkart numbers are wrong.
[protected].
i ordered ginkgo bilibo of zenith company, i hate the quality and packaging, i only and only want my refund.
My order number is HKM[protected].
I got my product on 15 december 2016.
At the same day i want refund bt their is no option of refund

My refund of order number[protected] is not processed ...pls refund me the amount so i can order the same product again...or i will have to make a complaint with the consumer forum..bcoz i tried calling your customer care but they dont receive my phone...so get back to me asap.bcoz due to tis issue your company is getting blacklisted ..this same thing happend to my friend but he as not received a refund till now..so iam a littlle worried about my refund status bcoz my refund amount is rs 5199...so please reply t

I have already sent a mail to HealthKart customer care, but they are postponing the issue. Asking me to speak with their vendor. No action has been taken as yet.

Delivery Date - Oct 13 2016
Complaint Mail Sent to HealthKart - Oct 13 2016
Order IDs - HKD[protected], HKD[protected]

Order Items -

1. Isopure Zero Carb Cookies & Cream - Active Lifestyle Retail, Bhiwandi
br...

Dear sir,

I had ordered isopure cookies and cream whey protein and surprised to see the seal open, I am regular buyer from healthkart and doubt the product genuinety aswell now as taste also varies from last ordered same product to the current and container has been tampered from behind also raises so many questions in mind, will send the powder for testing and will revert with the analysis report
Supplier details; Activelifestyleretail; Thane

Thanks

Meer Fazal Mahamed
No.100 2nd main bannimantap C LAYOUT
Mysore - 570015

Dear sir/madam,
This is with reference to the order no. hkd[protected] for the purchase of 2 vitamin a dry (5000 iu) of 60 capsules. but we received a packet (on 15/09/2016) containing only one pack/bottle of the product. a complaint in this regard was made telephonically to you on 16/09/2016.
However, the second packet (received on 17/09/2016) contained the desired products in appropriate quantity.
We have made video for both the packets, but sending you the only one wherein we found the product less in number.
Since the file is too large i was facing difficulty in uploading; however, finally it could be done successfully.

While complaining for this fraud to you i was asked to send photo/video for the same. the same is provided for your necessary action.
Please fins attached the same for further necessary action to supply the second box immediately or refund the amount for the second pack if you cannot supply the product.
Thanking you.

Faithfully yours,
Suresh kumar.
5-d, 3rd floor, scientist apartment
Pusa campus, i. a. r. i., new delhi-110012.

Sir/madam,
I have placed the order HKA[protected], on 12 th sep with full payment through net banking. Protein shaker was delivered without any delay. But the muscle blaze 4.4 lb whey is too delayed. And today I got a call from customer care regarding the confirmation of order!!!... I am a frequent buyer from HK, but now I lost the trust, and I will make sure I won't place another order i[censored] won't take this issue seriously and do the needful for me
Regards
Dr Rajesh
Kerala

Hi, I have order and Muscle blaze whey protein yesterday. I have choose option of cash on delivery. But now I want to cancel this order. I couldn't found any option for cancel the shipping of this product. Please let me know from whom I have to contact for cancellation of this product. My order number is HKM[protected]. Please cancel this order urgent basis.

On[protected] i received my muscle-blaze energy whey protein, when i open the outer cartoon, the label on jar was unrofessionaly labeled, and after opening the cap of jar the inner seal was also not proper sealed, after that i have some doubt, i raised the complaint and lot of conservation gone after that they arrange the reverse pickup after 5 days of delivery, and after 7 days from reverse pickup they agreed and call me and tell me that they will replace it with new one, and same day they shipped the same day. I was so happy that they have some kind of good customer support, but when i received and open the product what the hell see, the same jar was again sent, i feel fool that i have to use same suspected product after 16 days (5+7+4).
O agin i have to raised my complaint by calling and mailing them the proof, i after again lot conservation they said they are not able to replace. Thats whole process shows that they have no value of there own commitment

Hi, I have order and Muscle whey protein on 8th Aug. I have choose option of credit card . But now product is not received in 11days. we have contact with courier company he is told that twomorrow & twomorrow.but we have no waiting your product. so please cancel my order & refund my money in acount. I have to contact for cancellation of this product. My order number is HKD[protected] Amount Rs:- 5499/-