HealthKart Complaints & Reviews

Order ID: HKA[protected]

Were is my order

I have received a damaged product which has cut in the middle of the packet, post receiving that product, I Instantly lodged a complaint on by calling on their customer care number, its been more that 5 days, they have not responded properly.

They have put the shaker (which was free) and the bag of the whey proteins in the same container, hence it might have get damaged during shipment, but the customer care people are continuously pressurizing me the accept that, the damage had occurred at my end.

Please find below the order details:
Order Number:[protected]
Item Name: My protein impact whey isolate 5.5 lbs
Date of first intimation: 7th Aug 2023.

As already informed to one of the customers care executive that there was no cushioning support provide to the product.
Additionally the gifted shaker was also in the same package (which has solid edges) there might be a possibility of damage due to :

1.Pressure by hands
2.Transportation mishandling
3.Impact / damage due to shaker.

I ordered two items from HealthKart
(1) Swisse Ultiboost Odourless High Strength Wild Fish Oil
(2) TrueBasics Multivitamin

Only item (1) had been delivered. The status on the order history page of their website says both the items were delivered on the same day (22-Jun-2023).

I raised a complaint to their customer care on 24-Jun-2023 via email ([protected]@healthkart.com). Even after many to and fro emails, I'm not getting any assurance of refund/delivery of the missing item. They repeated reply to my emails saying - as per their records, the items were delivered. However, they're not providing me with the proof of delivery, in that case.

(Attached screenshot of the order page and photo of the invoice for the delivered item)

I had ordered a muscle blaze biozyme performance refill pack (1kg) and Muscle blaze high protein muesli.
I ordered it on 31st may, First it took them 16 days on total to make it delivered. And secondly the product did not rech me at all neither i got a call from the shipping team, this is such a drastically experience from health kart.
I'm very much disappointed by this at this rate they will loose customers.
I need a refund or replacement or my order which has be delivered by them.

The total amount was rs 2731/-

I have a bought products and i wanted to return as per policy i have not even open the box but its been 5 days they are making me ### not replying back when am calling disconnecting the call . they are simply ignoring me so i have to stop from returning, this app is mess. my order number is HKA[protected]akshay.[protected]@gmail.com
if this issue is not resolved i will file a F.I.R at police station

Hi,

I'm Bhavik Jadav and I have ordered the Muscleblaze Multi Vitamins (60 Tablets) from registered mobile number +91 [protected]. I have done payment using UPI ([protected]@oksbi) 16th May, 2023 20:33:43 PM IST and have paid transaction is successful but order is not placed or it not displays in the my orders in the website. Kindly look into it and solve this issue as soon as possible. Refund my amount or place my order.

I have also received the payment confirmation mail on my registered email (bhavik.[protected]@gmail.com).

Thanks!

I payed for the order through Google pay and the amount got deducted but the order is not placed yet. I want a refund as soon as possible.
[protected]@gmail.com is my Email id

I am a doctor practicing in Mumbai. I have ordered Isopure Zero Carb Protein Powder, 7.5 lb Creamy Vanilla order number-HKD[protected].i have paid a whopping 15791 RS for this. They sent the container with broken seal and when I registered the complaint they are straight refusing to acknowledge or replace the product. Shame on you for looting customers hard earned money.

I had ordered Fuel One Protien from official Healthkart application on 9th April 2023. The delivery was scheduled on 12 April 2023. I have not received any notification regarding my order from Healthkart and from delivery partner. They have not even changed the delivery status on the app. Kindly help me.

Order ID - HKA[protected]

My name is Abhideep Mallick from kolkata, on 6th april i ordered muscleblaze fuelone sports protein from healthkart and also received it on that day only. But as i opened the cartoon, i saw there was no seal intact and the inner vacuum seal was also broken. And there were lots of alive bugs or insects crawling inside the container. I am continuously speaking to them and they denied from that. Please help me with that.

Hello Healthcart,
I have ordered two products in my healthcart app but I have received only one product and the other one has not yet delivered. Kindly look into my problem and do me the needful..

MUSCLEBLAZE CREATINE Damage product received from healthkart 1month ago. When i requests healthkart my product is Damage, you return my product and refund my money as soon as possible. Then 15 February, 2023 i return my product..but still no update from healthkart. So i complaint against Healthkart and refund my money.

I ordered a product on 12/03/2023 and initially delivery date was showing 13/03/2023 but lated it showed that shipment is delayed but on 14/03/2023 it is showing delivered but I was never delivered the product and any delivery person didn’t even call once. Frustrated with their negligence and service.

I paid via my credit card and it said FRs. 1981 BrightlifecarePvtLtd at[protected]. But healtkart didnt send me any confirmation of my purchase and its showing no purchase made on[protected] even after my money getting deducted.Please help me getting my refund.
Email - [protected]@yahoo.com

Pujan Patel

My order is not yet delivered but it is showing delivered date in the system its date is today 28 jan 2023 its timing is 10.06 pm and my product is missing is this kind of service you provide to the customer to making fool of them resolve the problem fast in any cost.

Two years old Balm delivered .ordered forn 15 grammes, delivered 12 grammes.

Healthkart is refusing to take back and refund amount.Photo of product sent.No response.Chat response is hopeless and asking too many details when buyer chatting from Healthkart app after logging IN.

Hi Team,

I had ordered MuscleBlaze Whey Gold with Digezyme (4 KG)along with some product (order Id: HKD[protected], It got delivered yesterday.

As per what I have received it's fake as there is no unique code, no Bottom MB Logo and other things mentioned as part of authenticity check in the mentioned in the product. Also the price mark and date of expiration was cleared from the product.

The barcode on the top of jar from Healthkart is unscanabale.

Could you please either replace it with an authentic product or reverse the payment whichever looks feasible.

I didn't expect this kind of service from Healthkart. Being a premium member I am highly disappointed.

Login email: [protected]@gmail.com
Contact number: [protected]
Order Id: HKD[protected]

Attaching the images of the same as an evidence.
Thanks and Regards,
Vishal Lahoti
+91 [protected]

I ordered one bag from HK, as mentioned in the description of the product there is a bottle free with the bag. The bag is delivered but not the bottle. Kindly resolve this

I wrote more than 50 emails for this no response from your team is even more concerning.

#HKD[protected]

I ordered one bag from HK, as mentioned in the description of the product there is a bottle free with the bag. The bag is delivered but not the bottle. Kindly resolve this

I wrote more than 200 emails for this no response from your team is even more concerning.

Order is
#HKD[protected]

I want to cancel my order as i am getting a better deal .
oder
HKD[protected]