[Resolved]  Helios Watch Store — failure of intimation

I ordered a tommy hilfligher men's watch at your online website helios by the code "cash on delivery" on 02.12.2018. They informed that i'll be receiving an email shortly and this is to confirm my order. But i have not received any email yet. I'd like to know whether my order is confirmed and when i'll be receiving it.
Email id: [protected]@gmail.com
Phone :[protected] /[protected].
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Aug 6, 2021
Complaint marked as Resolved 
Helios Watch Store customer support has been notified about the posted complaint.
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Dear customer,

We request you to contact our online sales team on [protected] /[protected] between Mon and Friday 10.00 am to 5.00 pm to help you with online order status. Otherwise, you can write to [protected]@titan.co.in

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.

Sincerely,
 Steve

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