Heritage Health Tpa Pvt Ltd — Not responding reimbursement claim in spite of repeated email and online complaint.

Policy no.[protected]P[protected], policy year 2019-20 o[censored]nited india insurance co. group mediclaim policy IBA a/c Ucobank. TPA card no. HHS8.[protected]. STAFF no.20677, UCOBANK RETIRED STAFF. CLAIM NO.HH.UII.M.01224716. Claim file deposited personaly over counter of Heritage TPA's Ahmedabad office. Heritage TPA not informing status of claim or query details and just remain silent. they are delaying approval or processing intentionally. please recover interest at commercial rate of interest for delay period. Their toll free number remain un-replied for ever.
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Re: Reimbursement of claim no. HH[protected]&HH[protected] for Rs 100113 & Rs 102974 Reminder 4
Dear Sir,

Please let me know the status of my claim

With Regards

Usha Gupta
Emp. ID 31347
U Co Bank

On Sat, Nov 7, 2020, 9:03 AM Rajender Gupta wrote:
Dear Sir,

Please let me know the status of my claim

With Regards

Usha Gupta
Emp. ID 31347
U Co Bank

On Mon, Oct 26, 2020, 6:28 PM Rajender Gupta wrote:
Dear Sir
The above claims were sent for reimbursement and were received by yourself on 09.07.2020. The query was raised on 14.07.2020 the reply of which was submitted by us and was recieved at your office on 20.07.2020.Again the query was raised on 09.09.2020 the reply of which was submitted on 09.09.2020 itself at Jaipur office . The original money receipts as required were sent by courier by Jaipur office by DTDC Couriet on 17.09.2020 vide POD No. D.92310849 which was recieved by your Calcutta office on 22.09.2020.but it is said that hard copy is not yet recieved
I have contacted Mr Sayan Roy & Mr Azim on different dates but no positive response is given.They say it would take time though 4 months have passed.
Please settle the claim as soon as possible or I would be compelled to take action further

With Regards
USHA GUPTA
U CO BANK MANSAROVAR JAIPUR
PF NO. 31347
ID. HHS8.[protected]

On Sat, 5 Sep 2020, 11:13 Rajender Gupta, wrote:
Dear Sir

The above claims were sent for reimbursement and were received by yourself on 09.07.2020. The query was raised on 14.07.2020 the reply of which was submitted by your Jaipur office to you on 21.07.2020 but after elapsed of almost 45 days the claim is not yet settled at your end neither any query is raised by you.
Please settle the claim as soon as possible

With Regards
USHA GUPTA
U CO BANK MANSAROVAR JAIPUR
PF NO. 31347
ID. HHS8.[protected]

[protected] Forwarded message[protected]
From: Rajender Gupta
Date: Thu, 3 Sep 2020, 3:09 pm
Subject: Fwd: Reimbursement of claim no. HH[protected]&HH[protected] for Rs 100113 & Rs 122974
To:

Dear Sir
The above claims were sent for reimbursement and were received by yourself on 09.07.2020. The query was raised on 14.07.2020 the reply of which was submitted by us and was recieved at your office on 20.07.2020 but after elapsed of almost 45 days the claim is not yet settled at your end neither any query is raised by you.
Please settle the claim as soon as possible

With Regards
USHA GUPTA
U CO BANK MANSAROVAR JAIPUR
PF NO. 31347
ID. HHS8.[protected]

[protected] Forwarded message[protected]
From: Rajender Gupta
Date: Wed, 2 Sep 2020, 11:09 am
Subject: Reimbursement of claim no. HH[protected]&HH[protected] for Rs 100113 & Rs 122974
To:
Cc:

Dear Sir
The above claims were sent for reimbursement and were received by yourself on 09.07.2020. The query was raised on 14.07.2020 the reply of which was submitted by your Jaipur office to you on 21.07.2020 but after elapsed of almost 45 days the claim is not yet settled at your end neither any query is raised by you.
Please settle the claim as soon as possible

With Regards
USHA GUPTA
U CO BANK MANSAROVAR JAIPUR
PF NO. 31347
ID. HHS8.[protected]

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