Heritage Health Tpa Pvt Ltd
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COMPLAINTS

Heritage Health Tpa Pvt Ltd Complaints & Reviews

Address:Indian bank Lakhimpur kheri
Website:[email protected]

I submit my claim 20 sep 2022 fulfill all query in Nov 2022 but now they are only delaying to settle payment when we call so said every time file pending in internal investigation worst company...
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A
ashokkumar barua
from Tarikere, Karnataka
Jul 26, 2022
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37% deducted from total medical bill

Address:HERITAGE HEALTH KOLTATA
Website:www.heritagehealthtpa.com

My son got admitted in Manipal hospital Hebbal Bangalore on 21 jul 2022 for 04 days for covid + treatment...total hospital bill was Rs.70, 929/-...amount sanctioned Rs.45, 037/-...amount deducted from.me was Rs.25, 892/-...which was almost 37% of hospital bill...which is very heavy deduction...emp I'd 429667....
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S
ssddkk
from Mumbai, Maharashtra
Apr 21, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
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Medical claim

Address:Heritage Health TPA, Kalkatta
Website:Heritage Health TPA, Kalkatta

Grievance Ref No : HHS.0.W.963156
Indian Bank employee
Claim No : HH[protected] /[protected]
we claim on October 2021 is still pending and asking original payment receipt which are already sent to Nicco House Calcutta by courier on 09th Feb 2022. Nicco House (Corporate Office received original receipt and acknowlegement also received) but this office again and again asking original receipt, I call this office so...
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Sr no 59250- Indian bank I have lodged 2claims 2 months back even after submitting all queries also not settling claim no response from anyone and surprisingly they have closed the claim with no reason if asking them simply saying it’s just a procedure not at all fair...
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N
nagesh_datta
Jul 28, 2021
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Claim sanctioned but not credited to account

Address:Corporation Bank Head Office Mangalore
Website:[email protected]

Corporation Bank Emp Id 210486
Pol no. [protected]P[protected]
TPAID HHS8. [protected]

Amt Rs. 3029.00
Sanctioned on 26.12.2019
Not Credited to account till date
Geeta Tripathi W/O Nagesh Datta Tripathi...
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T
Tultul Bhunia
Jul 14, 2021
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Not sanctioning the medical bill

Address:Kolkata
Website:www.heritage health tpa

I Sri Anup Bhunia Indian bank claim no HH[protected] submitted all quiery documents (hard copy). Stll they are asking for same documents which is submitted.They acknowledged the receipt of that copies.still they are not sanctioing my medical reimbursement....
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Tultul Bhunia
Jul 14, 2021
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Not paying the bills though all query and given

Address:Kolkata
Website:heritage healthtpa

I have submitted all hard copy of quiery.But they are not sanctioing my reimbursement.It seems they do not want to pay.They are asking for the same copy which is àlredy given....
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Dear Concern,
This is to request you to pls settle the claim in the name of Mr Subhash Chander Mahajan. He was hospitalised in Jalandhar Sarvodya Hospital. He was admitted from 20/04/21 to 01/05/21 and discharged as expired. I submitted the claim and received query letter in end of may 2021 and I gave reply over mail on 1st June 2021 and second reminder on 06/06/21. It's been one and half month now don't receive any update the status...
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Address:Hosue No 21 Near Shehnai palace Ashok Nagar jalandhar. Mob 9815932121
Website:Health insurance claim No. HH172214063

Dear Concern

Greetings of the day

i am Rajnish Gupta. my mother usha Gupta was a admitted in Balaji Medicare hospital due covid -19 positive, from 01.05.2021 to 06.05.2021. i paid to hospital full and final bill of Rs. 52095/-. i submit the reimbursement case speed post no EP61485998IN dated 20.05.2021. You received on 04.06.2021.

Your letter sent dated 18.06.2021. I have received the letter...
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Tultul Bhunia
Jun 23, 2021
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Late in sanction reimbursement

Address:Kokata
Website:heritagehealthtpa.com

I Sri Anup Bhunia claim HH[protected] submitted all documents in original.All quiery regarding hospital is not answerable by me.Iwas also suffering from covid. Iam retired.i
lhave given all documents given by hospital....
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M
madhusuja
Jun 16, 2021
Jun 16, 2021
This thread was updated on Jun 16, 2021
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Cashless hospital not taking cashless admission for surgery

Address:PROVIDENCE HOSPITAL ALLEPPEY KERALA

I contacted providence hospital alleppey kerala for cash less claim for surgery vide ref policy no[protected] name of madhu k v nair family insurance they are not willing to cash less for heritage helath insurance tpa pvt ltd as a huge amount is pending from 2018 onwards for reimbursement to hospital from your company they totally denied to do cash less what can i do its urgent for my wife surgery...
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T
Tahseen Reza
from Bankura, West Bengal
Jun 11, 2021
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Claim has been approved for Rs 28881/- but amount yet to be received

Address:UCO Bank, krishnanagar (W.B)
Website:Heritagehealthtpa. Com

Claim no - HH[protected] has been approved for Rs 28881/-agains claim amount Rs 34685 much earlier after giving satisfy reply of each and every query which were raised against submitted documents pertaining to hospitalisation claim of my wife for second Caserean but claim amount yet to be received at my end....
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R
Raj Deshmane
Jun 6, 2021
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Less amount processed n settled by heritage

Address:Sayan Roy Heritage Health Insurance TPA Pvt. Ltd. IRDAI License no : 008 ; CIN -U85195WB1998PTC088562 Regd Office - McLEOD HOUSE, 3 N. S Road, Kolkata
Website:heritagehealthtpa.com

Dear Sir,

With reference to below email we would like to mention following points

No prior intimation resettlement letter regarding settlement amount was send prior to claim settlement No deficiency letter letter mentioning discharge certificate not available was sent prior to settlement of claim .claim was submitted in sep 20 but still March 21 no response no settlement suddenly in week claim was settled...
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L
Latikankit
Jun 1, 2021
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Delay in payment by department

Address:Indian Bank earlier Allahabad Bank

Claim no HH[protected]
Received dt 16/01/2020
Name Latika Mishra
Designation Manager
PF no 33458
Claim amount Rs.54193/-...
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N
Nrusmit
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Deduction in claim

We have submitted our claim for policy no[protected].
We have received a text message on a registered mobile number for claim settlement.

*In the deduction letter it's been mentioned that Rs. 8000.00 on Bill No 0001 dated 24/08/2020 (C.T. Scan) - DOUBLE BILL.
Reply we sent: This amount we have paid by card on 24th August 2020, even in medi-assist hospital have not submitted this bill because it was a pre-hospitalization...
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S
samita basak
from Guwahati, Assam
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Didn't get my claim

My SPF NO. 30714
CLAIM HH[protected]
I along with my husband was detected covid -19 positive in last of July 2020 and admitted to hospital. We submitted all the documents provided by the hospital. Still they are not satisfied and repeatedly asking for the documents and their meaningless criteria just for harassment. Actually they are trying to avoid our claim.
If they have any doubt why didn't they contact to the hospital?...
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R
ronak savla
from Chennai, Tamil Nadu
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Mediclaim

We have sumitted document before 5 month.. claim was approved in month of October.. still we have not recived money... We are trying calling customer care no.. no one picking the phone..

Claim no HH[protected] for Rs 175817/--...
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My claim is pending since last more 2 months, 3 queries raises on 09/09/2020 i replied on the same through mail and i forwarded hard copies on 22/09/2020 their regional office bangalore, 2 months over but no reply from them, if i call to bangalre regional officer they sais we jave forwarded to concern department, if i call to toll free no it will take 1 hour to connect concern department, and they are telling they have not recieved the documents,...
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Address:Corporation Bank Kakinada E g Dist, Andhra Pradesh -533 001.
Website:[email protected]

Iam ( M RAMANAYYA, Emp. No. 210798)working in Corporation Bank, Kakinada claimed an amount of Rs.15713-00 and approved on[protected] itsel[censored]nder claim id: HH[protected]. I came to know that the above mentioned amount was bounced due to wrong account number. Now, iam sending my bank account details. IFSC: CORP0000162, Account No.[protected]. Corporation Bank, Kakinada, M Ramanayya. Please send the above mentioned amount to my bank...
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A
adalat vinitha
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Claim

Website:Health Insurance TPA

I am to state that I am a bank employee with ID 59481. My policy No. is HHS1.[protected]. My name is Sandhya Kalathil. My mother-in-law, T.P.Vijaya is a Ovarian cancer patient. She is taking her treatment at Yashoda Hospital, malakpet, Hyderabad. She recurred cancer due to which she was advised chemo by the doctors at Yashoda hospital. After recurrence, she underwent 2 cycles from my earlier insurance support (United India Insurance Company...
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Policy no.[protected]P[protected], policy year 2019-20 of United india insurance co. group mediclaim policy IBA a/c Ucobank. TPA card no. HHS8.[protected]. STAFF no.20677, UCOBANK RETIRED STAFF. CLAIM NO.HH.UII.M.01224716. Claim file deposited personaly over counter of Heritage TPA's Ahmedabad office. Heritage TPA not informing status of claim or query details and just remain silent. they are delaying approval or processing intentionally. please...
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J
Jain P K
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Pending mediclaim

My mediclaim no. HH[protected] for Rs 90985/- under IBA mediclaim for retirees, is pending since 16.06.20. Queries raised on 24, & 28.07.20 were immediately replied. Last query raised on 21.08.20, regarding sharing of POD was replied on the same day n speed post details alongwith it's receipt screen shot were sent via email. Despite repeated requests on 19.09.20, 28.09.20 & 09.10.20, discussion held with Madam Varnali but no positive response....
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J
Jain P K
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Non-payment of medical claim

My claim for Rs 90985/- is pending since 16.06.20. no response from the Deptt. despite repeated requests on 19.09.20, 28.09.20 & 09.10.20. last query raised on 21.08.20 was replied on the same day....
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Address:80A, Cool Road, Jyoti Nagar, Gate No.9, jalandhar City

Policy No.[protected]P[protected]IBA Policy - Claim No.HH[protected]Patient Name - Sunita Narang, (Card No.HHS8.[protected])- EmployeeNo.015132 o[censored]COBank. Main Cardholder -Anmol Rattan Narang
I had submitted all claim papers as per check-list on 04.08.2020 by speed post.
Heritage Health raised 3 queries on 30.08.2020.
All the three queries were replied by me on 15.0p.2020, attaching all required papers. On tracking on India...
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Address:Heritage health office situated at kolkata
Website:www.heritagehealthtpa.com

Hello sir
My self vinayak chauhan emp I'd: 224471 working in Corporation bank Dhrangadhra branch.
I have send query reply of my claim no: HH[protected] on 4th August 2020. Your employees of heritage health office Rajkot received the courier document from our Rajkot zonal office on 4th August. Still there is no update about further progress of my claim.
Kindly check and update me the latest status of my claim.
Almost...
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Address:I have submitted. The original documents to main office situated at kolkata.
Website:www.heritagehealthtpa.com

Hello sir,
My self vinayak chauhan working in corporation bank dhrangadhra branch, surendranagar district.
My employee id is 224471.
I have submitted claim documents of my spouse. My claim number is hh[protected].
After i sometime i have received query regarding requirements o[censored]sg fero profile report and i have send the query documents on 4/8/20 and as per pod number i have checked the document received on 6/8/20....
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S
Subbiah A
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for claim not claimed

Name:manikandan
Claim number:hh[protected]/[protected]c[protected]
Card number:hhs8.[protected]

My claim has been sent on 2/12/2019, you asked query on that at 27/12/2019. We had replied that query on 02/01/2020. Also you had asked query on 15/02/2020
We sent reply by mail om 17/02/2020. After that bank branch manager considered a mam in your office in phone. And attached the bill that you asked in query by...
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Address:Babukhan State, Hyderabad, Telangana, 500073

Please find below my policy details

Policy no -[protected]

My medical insurance is not covered and rejected due to no valid reason.

I have opted for the squint eye surgery and due to which i have acquired the vison issues.

The same has been reported by dr bv rao from shreya eye clinick and same has be been communicated to the heritage team but they have rejected the cash...
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C
chetna jagar
from Nashik, Maharashtra
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medical claim not settled from 7 month

Address:59 anjanidham near athithi palace, Ratlam, Madhya Pradesh, 457001

Id : hh[protected].. Heritage health insurance.. Proposer:uco bank
. I have been delivered a baby girl on 23.02.2019..., i have submitted my all query replies but still they are holding my claim is in investigation department only.. Already 7 month passed.. Again and again they said queries pending pending... This is totally unfair.. When it will be sanctioned. Please reply....
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Diganta Choudhury
from Bahula, West Bengal
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health card

Address:Kolkata, West Bengal, 700045

I am diganta narayan choudhury
Age: 30 years
Card no : hhs3.[protected]

The company has not sent me my health card even after i have renewed my health insurance online under oriental insurance. It been 3 months (11.08.2017) since my card has expired.in spite of having my present address records and sending me repreated reminders to renew my policy before the above mentioned date the company has not sent me my new...
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