Respected Sir
I Sanjeev Gupta, had taken loan from hero fin corp but due to Covid -19 and financial issues unable to pay EMI at that time and after that from the last two years i am requesting the bank people by mailing and on telephonic conversation to restructure or reduce the amount of my EMI. In return I received the email. From [protected]@herofincorp.com that to contact one of your bank employee Johney Verma. This man didn't even listen to my request and clearly said I will go with legal procedure if you didn't pay full amount of our loan in a month. All this legal procedure started by his negligence. Also he himself stated on telephone that there was a way but i will not be doing that. All this legal procedure and EMI stopped because of him.
I have all the proofs of mails which i was doing on constantly since year 2020 to restructure or reduce the EMI for few months.
Now again i am saying i am ready to pay the loan and i am requesting you to restart my loan apart from going for legal procedure.
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