Hero Fincorp — Deduction of money 2257

Website:

herofincorp.techprocess.co.in/HeroFinCorp/response.jsp

While I was going to pay on 7th November an installment of hero fincorp, the amount Rs 2257 had been deducted from my paytm account but the transaction was failed. I could not contact with the customer care toll free number. I have sent a mail but in vain. The UPI Ref. No. Is[protected] and payment gateway link was herofincorp.techprocess.co.in/HeroFinCorp/response.jsp
So please refund me with the amount Rs 2257.