[Resolved]  Hero Honda Bike — Building relationship with people

Address:

Jammu, Jammu and Kashmir

I had one bike of Yamaha, one of hero honda and one of TVS victor. ( I am a bike lover ).Today in front of a HERO HONDA Bike dealer in Rehari, Jammu city; I got some problem in the spark plug of my bike TVS Victor.I was with my daughter. I asked for help from the manager and staff/mechanic to open and clean/check the spark plug. The mechanic was free and standing nearby.They refused by saying that it's not of our company and hence we can't do.They even didn't allowed my bike to enter the gate.It is inhuman behaviour from the staff of the big brand name "HERO HONDA". It's not an heroic work from such a BRAND. How you can build good relationships with people? Because of this inhuman behaviour from HERO HONDA staff, I had to drag and push my bike for 2 kms for taking help from a local mechanic .It took hardly 2 minutes to correct the problem by a local mechanic. But the inhuman nature of HERO HONDA staff has put such a bad impression in my mind that now I hate to drive my HERO HONDA bike and it reminds me of the bad experience of "HERO HONDA Staff". It's shame for HERO HONDA. They should not be called as HERO but ZERO. Now I had decided not to drive and purchase any HERO HONDA bike and will sell or throw my earlier purchased HERO HONDA splendour plus. Try to build happy relationships with people not only by selling but by helping in emergency. Good Bye HERO HONDA... From Surendra Singh Chib, senior lecturer in Physics ( Our teaching produces Hero Engineers not Zeroes like your's ) - SORRY