Hero Motocorp — A formal complaint against mr. Emil jacob (Territory manager, hero motocorp - hyderabad)

Address:Hyderabad, Andhra Pradesh, 500008

Dear mr. Munjal,

With lots of reluctance and a heavy heart, i am writing this letter to you as a final resort. This letter is regarding a formal complaint against one of your regional office's employee named mr. Emil jacob works as territory manager in hero motocorp hyderabad's regional office. The complaint against him is that his behavior with hero authorised dealerships' management, where he unable to follow hero motocorp ltd.'s business communication ethics and principles.in addition, his bad attitude, disrespectful and poor coordination with other authorised dealers of hyderabad as well.

His work ethics seem to be poor as he has paid no heed to the previous corrective communications to his office in hyderabad's region. I would like to bring to your notice is, of inappropriate and rude behavior and lack of communication skills. Though, he has been a loyal employee of your company, such kind of behavior is unacceptable for the high standards of your company has set.

I suggest that he receive a formal letter from the hero motocorp and corporate communication training, especially when it comes to coordinating with dealerships, but his performance has drastically fallen as a territory manager and so has his behavior with the other channel partners with whom he is doing business and coordinating.

I would be of the opinion that mr. Jacob should be given formal warning to improve in all accounts. I wish your urgent attention in this matter as efforts from my side have gone in vain.

Yours sincerely,
A dishearten hero authorised dealer
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