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Hero MotoCorp Complaints & Reviews

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Updated: Mar 26, 2025
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints(6260)

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A
Akash.navrat
from Mumbai, Maharashtra
Mar 26, 2025
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Return/exchange for vida v2 pro

Dear Customer Service Manager / Higher Authority,

I am writing to formally raise a complaint regarding my recently purchased VIDA EV bike, VIDA V2 PRO, with Vehicle Registration Number MH47CA1139, which I bought from Aniruddha Hero Premia on[protected]. Unfortunately, the vehicle has been experiencing persistent issues within just 15 days of purchase.

Issues Faced:

1. Battery & Performance...
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M
mandeepbm
from Ludhiana, Punjab
Feb 1, 2025
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Warranty and guaranty not providing

Address: chandigarh road near fortis hopital ludhiana

R/s sir
i writing on bahlf of mu electric scooter optima hx
i bought it from ludhiana near fortis hospital hero agency 3 years back
the granty and wranty is left of the vehicle and the agency is not resoponding me proprly and they have taken a so much of time to answer my problem
plz help me with it
i can provide bill etc to the relevent person for further action
thanks...
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A
Ambarps13
Dec 17, 2024
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poor service, harassment by service centre, no resolution

Address: Bangalore

I am writing to express my dissatisfaction with the recent service performed on my two-wheeler at your service centre KRS Motors in Bangalore [23rd Nov 2024]. My vehicle, a black Hero Xoom, was brought in for routine maintenance and servicing. However, the quality of service provided was far below my expectations and has resulted in significant issues.

Firstly, I noticed that the servicing was not thorough. Despite being assured...
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A
ajay langeh
from Jammu, Jammu and Kashmir
May 7, 2024
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Website: Consumercomplaints.in

Mera loan Hero fincorp se 17/03/2020 Loan no. 7727436 ko loan liya jo ki loan k tym emi 48 btaye thi aur Jo inhone 54 kr diye hai Maine aaj tak continue payment Kar rahi hu 1, 53, 312 pay Kar chuki hu phir b Mera pending balance 72000 bta Rahe Hai harass Kar rahe plz help
Hero MotoCorp customer support has been notified about the posted complaint.
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    A
    Ashok Hankare
    Apr 25, 2024
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    Work shop management and services in ichalkaranji

    Address: hero moto bike work shop in industreial estate ichalkarnji

    My bike admited to ichalkarnji industrial estate hero work shop dt.16/4/24 for reguler cheaking and engine sound for timechain related but they are not see the bike up to 22/4/24 i m shocked they told me worker problem and etc no proper reason when i used complent word ther are excused and next day they are open all engine and gaven me sapre part list and quatation with labour charges up to rs. 11000/- i m shocked when i see my engine part...
    +1 photos
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    R
    Ramilaben Prajapati
    Apr 17, 2024
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    maintenance & repairs services

    Address: GANDHIDHAM-KUTCH-370201(GUJARAT)

    Vehicle rto registration no gj12er3222, i purchased from the dealer of this company at gandhidham-kutch-370201(gujarat) the model-2023 & vehcile name is spelnder+ i gave this vehicle for repaires & services as due.. But many times has been passed, this dealer has not given me a proper & timely services in respect of the vehicle.. I am not satisfied, becauase after selling the producsts this dealer having monopoly in our city about the branded...
    +1 photos
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    V
    Vinaychouhan9064
    from Katihar, Bihar
    Apr 12, 2024
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    deceit and bad services /behaviour@ ashish motors katihar

    Dear sir/madam,
    I a valuable Hero customer possessing 4 Hero super splendor/ Scooty in family in different location. One of which I currently purchased from
    ASHISH MOTORS MAJOR ASHUTOSH PATH, , SAHID CHOWK, KATIHAR, 854105.
    Being a businessman I am valuable customer who buys frequent two wheelers but this time I felt like cheated again and again from above mentioned showroom.
    This is to inform you that today...
    +1 photos
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    M
    Mahadev4060
    Apr 9, 2024
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    No after sales service, even not providing parts.

    My vechile is not repaired in 39 days. What can I do?
    Noone is responding from your end. Your territory manager of bihar, general manager of aniket hero muzaffarpur, service manager of aniket hero muzaffarpur no one is taking any response about my vechile. They are excusing about part shortage from long time.
    Is hero motocrop is not responsible for after sales service?? Tell me clearly then I'll try to repair my vechile at...
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    S
    suryawanshi143
    from Basmath, Maharashtra
    Feb 5, 2024
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    Registration,Helmet & Document pending

    Address: OPP,DNYAMATA HIGH SCHOOL SANGAMNER,422605

    Maine 18/09/2023 ko padmawati automobile sangamner se hero company ki hf-dlx kharidi thi uska abhi tak registration & document muze nahi mila hai. Aur company ka staff miss bevechire hai so please solve my problem

    name:-mukteshwar pandurang ambhore
    address:-at.Satephal tq.Basmath dist.Hingoli, 431512
    mobile:-[protected]...
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    B
    Bhagwan86
    from Sardulgarh, Punjab
    Jan 20, 2024
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    False Penalty

    Hi
    This is Bhagwan dass
    I got a personal loan of 5 L
    I paid my installments on 2 Days before the due date
    but i found both time penality from Hero Fincorp
    Hero Fincorp is not a sincere company and i found fraud activity in this
    Pls help and Compliant against...
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    A
    Adhirsmita
    Nov 24, 2023
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    Scooter ,pleasure zx+ from singla automobiles,Palam delhi

    Address: Gurgaon

    Purchase scooter on 10.11.23 but its head light not working.next day I visited dealer who took the scooter to service centre Mayapuri who temporarily rectified the fault but till date its not completely resolved. Headlight start after one minute.on 22.11.23 I again visited service centre who advised that this is LED light and start after one minute. I am not satisfied by the answer.
    Smita jain
    [protected]...
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    P
    Pkbk
    from Muzaffarpur, Bihar
    Nov 8, 2023
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    More than call

    Aniket hero agency more than calling within 1 year kindly against action stop this service...
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    A
    Ajit R. Pandey
    Oct 24, 2023
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    Auto off on bike during driving

    Address: Amrut Residancy

    Dear sir,
    I have given my bike for servicing in Dhanani motors Boiser branch Maharashtra Palghar.

    Issue is arising for Sudden bike off and self-start during driving.
    And it's also giving Jurk

    Now servicing centre is telling fault of head which is cost of 4000 to 5000 will deicide after opening

    Regularly I am Doing servicing, is this happened with such new bike

    Last...
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    D
    DHirendra SIngh Bisht
    Oct 21, 2023
    Resolved
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    Resolved

    Negligence for your team

    Address: Bindukhatta, Lalkuan

    Dear Hero Moto Corp,

    Complaint reference No: [protected]
    I am writing to you with great concern and urgency regarding the service provided by your dealer, Ms. Deepak Motors.
    I have recently had work done on my scooter, with a total cost of Rupees 3171. In addition, I have all the invoices for the last services that I have received from your dealers, and I am willing to provide them if required.
    My experience...
    +1 photos
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    S
    Saurabhs251
    from Patna, Bihar
    Oct 10, 2023
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    Advance payment done but Motor vehicle not given by dealer.

    Address: Patna

    Dear sir
    I am saurabh sinha I had made payment to your dealer for 5 Motor Cycle purchase as advance 5Lakh but dealer still not delivered motorcycle name of dealer Mukesh thakur agency name shakto hero near petrol pump basopatti Madhubani.
    Please look into this matter.
    Thanks and regards
    Saurabh Sinha
    [protected]...
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    S
    samarthramani01
    from Jaipur, Rajasthan
    Oct 6, 2023
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    I booked karzima but wanted to change color but could not and now hero cancelled my booking

    Recently i made a booking with hero but i wanted to change the color on my booking but i was not able to do so the number given to me on booking for any help or assistance was non existent so basically i cant cancel my booking nor can i change my color after calling for few days and sending them dm on social sites they replied to me but yesterday they sent 2 simultaneous mails one stating that my booking is now cancelled and one saying booking...
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    S
    sayad nural ahmed
    from Bishnupur, West Bengal
    Sep 28, 2023
    Oct 4, 2023
    This thread was updated on Oct 4, 2023
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    Good Life

    Prize not distributed in time....
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    D
    Debesh chandra das
    Sep 23, 2023
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    I am complaining about I3s not working

    Address: HASDIHAPARA

    My super slender byke not working I3s pls. Do needful 0action for my concern urgently...
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    P
    PKhemariya
    Sep 9, 2023
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    Dealership behaviour

    Address: Hero MotoCorp Limited, The Grand Plaza, Plot No.2, Nelson Mandela Road, Vasant Kunj - Phase -II, New Delhi - 110070. Telephone : +91-11-46044200.

    I would like to inform you that on 11-Aug-2023, I visited the Varenyam Hero Motor, JK Road, Bhopal, Madhya Pradesh, Service Centre for servicing of my bike. I asked the service manager (the biggest ### at the service centre), to provide me with the estimated receipt for the servicing of my bike, but he has denied giving me the estimated service charge receipt for the service. I don't know why they have denied, they might be doing rigging...
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    B
    boopathy
    from Chennai, Tamil Nadu
    Sep 7, 2023
    Oct 24, 2023
    This thread was updated on Oct 24, 2023
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    Hero passion pro

    Address: [email protected]

    I purchased Hero passion pro two wheeler on 2022 my vehicle frequently auto cut while driving, i have given authorized service centers so many times, you can check my service records also, the service engineers directly telling this is manufacturing defects cannot be resolved, actually i am a former happy customer of hero splendor, but this passion pro bike very much disappointed me. I bought this bike in EMI cannot able to move another vehicle...
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