Hero MotoCorp Customer Care
Hero MotoCorp Ltd.
Customer satisfaction rating: 2%
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2779
COMPLAINTS

Hero MotoCorp Customer Care

Hero MotoCorp Ltd.

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Address
34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India - 110057

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
3107
down
752

Phone:
Phone:
up
1518
down
388

Fax:
Fax:
+91 11 2614 3321  
+91 11 2614 3198  

Customer satisfaction rating
2%
Complaints
2779
Pending
0
Resolved
48
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Hero MotoCorp related photos (452)

Hero MotoCorp Complaints & Reviews

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Hero Motocorp — new splendor + bike

 Hemeaj on Apr 20, 2019
श्रीमान
में वर्षा कुमारी निवासी संवलियवाला तह- बस्सी ज़िला - जयपुर, राजस्थान दिनांक 31/03/2019 को न्यू हेरो स्पलेंडेर + मोटर साइकल आपकी एजेंसी - जय बालाजी मोटर्स पता - तूँगा, बस्सी से ख़रीदी है जिसका इंजिन no. HA10AGK4A06260 chasis no. MBLHAR078K4A03115 है जिसको घर लाने...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — not registering my vehicle for 2 months

 Ayushman Basu Roy on Apr 20, 2019
Respected Sir/Madam
HI I SRI AYUSHMAN BASU ROY FROM DURGAPUR(WEST BENGAL)have purchased A HERO XTREME SPORTS(150 CC)BIKE from M/S SHANKARI AUTOMOBILES(sub dealer of DUTTA HERO)on 21st FEBRUARY 2019, but till now they are not giving me the REGISTRATION Number of my vehicle for 2months...When I am asking for the registration number they are telling that the court is closed for vote program...But there are other persons who purchased cars two wheelers after my purchase they are getting the numbers...POLICE is harassing me, and I cannot go any where with my bike...
I request you to see...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — my bike service is not done good and they didn't give a good answer

 jeet raval on Apr 20, 2019
We have done our bike service in gandhinagar gujrat sector 30 nanda automoblie services they didnt give good servie and they are no answering well and we have done complain in hero motorcrop and they didnt take action till now we have registerd complain 8 dayz back they didnt resond to our problem my bike they have not properly repaired we want that they will do that properly thats all my complain is to be done...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Hero Motocorp — splendor plus i3s bike bubbling and some time get out of road. [Resolved]

 Nitin Rohit on Apr 19, 2019
Sir I have purchased bike splendor i3s in august 15 2018. Since that from second service bike is bubbling continuously and i have been make note in each job card of service and also before 2 days i have been changed the rear tyre as warranty make sence that tyre get air and that wise its bubbling but after changing the tyre the running of 15 kms and bike make out of road that much bubbling.so i think that that is foult of poor customer service and carelessness of the people who make sense that they are right and customer who make running and use is wrong and thought that customer is come and tell...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — service and product damage

 Anandukuruvancheri on Apr 19, 2019
I went to the nearest Hero service centre at Manjeri, Malappuram dt., Kerala(pin:676121)which is working under Mark motors Perinthalmanna, Malappuram dt., Kerala. I went there the previous day morning in order to get rid of my Karizma ZMR V-2's tapet clearance and tapet noise. They returned my ZMR today evening. Actually I was really shocked when it was returned because the vehicle have a lot of damages on it, some of its body parts are broken, vehicle have paint on it here and there, oil and grease are spilled on my ZMR. The behaviour of the mechanic was really worse. One of their staff have told...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — service regarding

 Happy Hanjrah on Apr 19, 2019
PB-13 AX - 8136. The hero cddeluxe have manufacturing defect ( the petrol T cannot be working properly i.e. chargrled Rs200 by your employees )but your hero agency employee charge us. The total service slips can be submitted itself by the agency employee .The bike runs only 5000 kms then how the slips can be submitted in advance and the agency employee cannot be cooperative....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — services problem

 Amarbhavna on Apr 19, 2019
Today I visit atru hero showroom for services of my hf deluxe . Here all work by manually.
I ask service supervisor why they are not any use machinery for services he say our machines are not working. So if u charge for services by me then why are u not doing good services.
If u didn't have any machine then u clearly say we can't do services due to machine not working....
Complaint comments  Read comments Complaint category Products & Services

Hero Motocorp — dl4sch3403 sangam automobiles

 bala jii hi-fi dj Chhillar on Apr 19, 2019
Hi,

I am hero customer and have one of the most trusted bike splendor (DL4SCH3403).
Unfortunately there is rusting issue in whole bike specially fuel tank.
As my bike is still under warranty, I took it to a workshop to get it fixed on 09th march 2019. But till this date nothing has been done.

Even after multiple reminder and query nothing is being done on it.

These workshops sangamautomobile are malign hero core value to mud and giving customer value a toss.

I request you to take note of the incident and help a loyal hero...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — hero ismart 110 giving problems like huge sound, battery problem, clutch plates and engine problem.

 Hymanand on Apr 19, 2019
Respected sir,
I am, M. Sesha Hymanand purchased Hero ISMART 110 on 19/10/2016 with Chassis No. MBLJA06AXGHJ01151 and Engine Number No. JA06EPGHJ01282 from M/s. Charitha Motors, Hyderabad, vehicle was registered in Telangans State Transport Department (RTA-HYDERABAD- CZ) with Registration No. TS09EQ0918.

Before purchasing of this ISMART, I have purchased GLAMOUR 125 CC in the year 2005 (AP09 BB 6549- Chassis No. 0KAMC14366 AND Engine No. 05KAMN14474), now also I am not facing any problem with GLAMOUR. In my family all my family members are using the products of your bike's,...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — complaint about my new bike

 Rajanthiyagu on Apr 19, 2019
This is Thiyagarajan from mayilduthurai.I bought hero splender on 9/2/2017.The bike run around 6259 kilometres.The major problem is bike suddenly breakdown somewhere and can't start again.Actually this like happened for five times on every single i severely affected by this kind of problem .I contact nearby sales dealer they didn't response good .I want to change my vehicle from company.i hope u will give a solution as soon as possible
Thank you...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — hero destini 125

 Lokesh ramanadham on Apr 18, 2019
I cant bare this bike anymore... Thinking that we are fools that buying this one for 80, 000. Waste of money... Not even responding and at last we dont want this bike anymore... We want our money back... Is it worth for 80, 000. So much of irritation... And so many problems are arising in the bike day by day... Plz reply us that can u repair this one without any issue...? Or will u replace bike... Or else we will take action against your company... And this mangalagiri branch in guntur district is helpless and useless... Better shut the branch here to save your company... No response at all... Plz...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — maestro edge

 Cettie on Apr 18, 2019
I am from pune and have terrible experience from hero motor corp dealer lakshya motors of pune. His service is pathetic. Company doest seems to be having any control. Service department who should look to improve service seems to be completely defunct.
On the top of it the dealer charges me 2% extra on my payment thru credit card.
I want to know how legal is this and where can i take this case up so that the dealer stop charging and fleecing innocent people.

On service part i have left all hopes on this dealer....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — hero destini 125

 Lokesh ramanadham on Apr 17, 2019
We had a big issue with the hero destini125... That its self was not working... All misconnections, no response of digital meter and analog meter as the kick also not working properly. We had given that bike 4 tymes upto now in the hero motocorp show room... As the workers and employees are not responding for it and also not doing the work... But asking money... We bought the bike from hero showroom of mangalagiri branch... The worst response ever... And at last i'm complainting by their behaviour....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — bike

 Amal Sahani on Apr 17, 2019
It's amal sahani.. Bike no. - dl3sau 9102. My bike is in warranty.. Plzz help me i'm so disappointed
From your service.. Self motor is totally damaged and battery is also damage. And i have submitted the battery in krishna motors service center and they didn't give my battery. They just postpone the dates.. Not getting proper service and they are just disturbing me......
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — damaged product delivered by hero motocorp

 Ketan Poshiya on Apr 17, 2019
Sir/mem,

I have purchased hero passion x pro from rajdeep hero showroom (Aavkar hall, prankunj society, daxini society, maninagar, ahmedabad, gujarat 380008) since 1 year and is running now 12900 km (Approx.) and i have done 5 free services from bike auto (Hero) show room (Opp. Gold coin flats, near vijay cross road, navrangpura, ahmedabad, gujarat 380009).

My complaint is that oil sometime leakage from engine in my bike and another problem is my bike is over vibrating and when the bike is running it is over voice and also when running bike then automatically off the...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — hero pleasure

 nehru ji on Apr 16, 2019
I have purchased new bike on 23.03.2019
On kamachi amman motor melur
When two people go to the buy cart, it automatically stops
I told my completed my complaint in the company and told them that they would check the vehicle two days later
They brought the car because of the reason they say they're right but then the same problem has come back
I take the right action and ask for a different cart...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — glamour back side cowls issue

 Saikumar Vemula on Apr 16, 2019
Dear sir i have taken hero glamour from lakshmi motors somajiguda 2017 model bike the bike has 5 yrs warrenty also the issue is left side back cowl was damaged they are saying it's your problem how can they it's my problem 😡. It's the manufacturing defect after 9 months the part was cracked i have shown to the hero staff they have said it will not happen anything to you. But now it's happened...
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

Hero Motocorp — i am complaining about the registration certificate of my splendor bike number dl3see4932

 Divya Goswami on Apr 16, 2019
Dear sir/ madam,
I am yogendra. I bought a splender bike from pashupati showroom of hero motocorp adhchini in january 2019 but i have not received my rc yet. When i went to receive the rc to the sarai kale khan rto office i got to know that the address mentioned in the rc was incorrect and as i had not received any insurance paper or invoice from the showroom so i could not make the corrections of it. This mistake has been done by the showroom's staff. When i asked them to make the correction they denied to do it. Even a single installment has not been recovered from me. I am not able to...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — misbehaviour and miss management

 Shahman Khan on Apr 15, 2019
मेरा नाम अक्षय पवार निवासी कोटा राजस्थान से हू ।मैं अपनी बाइक स्प्लेंडर प्लस जिसका रजिस्ट्रेशन नंबर-(RJ20-US-0763)की सर्विस करवाने हीरो मोटोकॉर्प के ऑथोराइस्ड सर्विस सेंटर जिसका पता-B6 SMALL SCALE INDUSTRIAL AREA PATRIKA ROAD KOTA RAJASTHAN PIN CODE 324007 AND MOBILE NO IS ([protected]-SHRI RAM MALAV JI) हैं और...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Hero Motocorp — about the service they are given.how they talk to customer.

 Saiprasad Rodda on Apr 15, 2019
Hello, I'm R SAI PRASAD has been facing so many problems whenever i give service in Sangareddy Delight showroom.
That showroom In charge sathish is behaving very rudely and he is collecting more amount than the actual.
Even if there will be small damage but he makes a bill of 5k to 6k INR.
I'm here by requesting The Hero Moto corp to take action on him so that You can improve your sales.
Don't encourage such type of ### if and only if the whole company is.
I was disappointed very much.
Hope You will take an action on Sathish, Delight Hero Showroom,...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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