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Hero MotoCorp Complaints & Reviews

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Last updated Jan 18, 2022
Complaints 5594
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229
Unresolved
5365
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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110057

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Recent comments about Hero MotoCorp services

My Bike No: AP39JA1960 again put for repair in the service center on 10/01/2022. The Service center GM told it is manfuring problems, we cannot rectify it. The people need to come from hero motocorp, ...
NA
Nagaraju0001

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Hero MotoCorp reviews & complaints(5594)

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I
Itrik Kumar
from Gwalior, Madhya Pradesh
Jan 18, 2022
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Hero Motocorp — Continuous Bike Issue

I Bought My Xtreme 200r On 19 Sept After Not Even A Year Engine Issues Occured Bike Was At Patwa Hero Indore For 2 1/2 Mnths...
+1 photos
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S
Shiv_1506
from Dadri, Uttar Pradesh
Jan 18, 2022
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Hero Motocorp — Servicing charge is too high

This is my third visit to the service agency of hero motor Corp for the third service and the servicing charge is too much...
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R
Rajanchauhan
Jan 13, 2022
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Bad quality of parts in new vehicle
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    S
    Srinuvasvb
    from Kakinada, Andhra Pradesh
    Jan 12, 2022
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    I'm having the Scotty Pluser plus. Thus is second time to face problem in service garage hero show room. They are not servicing the vehicle properly. After servicing the scooter will not be self start I'm also intimate the service manager of garage. Along with submitting online complaint
    .thank you
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      D
      Dinesh Vaishnav 1
      from Jalore, Rajasthan
      Jan 11, 2022
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      Hero Motocorp — Service regarding

      Sir,
      Mene HF Deluxe BS6 new model Sarda Motor Jalore se Purchase ki Thi, Meri 1st and 2nd service ho gae he and 3rd...
      +1 photos
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      B
      Bhakta Vatsala
      from Bengaluru, Karnataka
      Jan 11, 2022
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      Hero Motocorp — Complaint on Sai Motors Bangalore

      [protected]@heromotocorp.com

      Dear Team,
      My name is Bhakta Vatsala from Bangalore and this mail is...
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      1 other people found this review helpful
      1 found this helpful
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      R
      [email protected]
      from Noida, Uttar Pradesh
      Jan 10, 2022
      Jan 11, 2022
      This thread was updated on Jan 11, 2022
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      Dear sir my name is shashank tripathi I have taken by finance from your company but noc still not received pls provide my noc asasp. My bike number is UP16BC4037
      Read full review and 1 responses
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

      Regards,
      Team Hero MotoCorp
      Reply
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        J
        Junaid_saifi
        Jan 10, 2022
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        Hero Motocorp — Staff's rude Behavior and service

        Dear Sir,

        I have purchased the Hero Passion Pro from Singla Hero Agency. I gave my bike details below:br...
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        I
        [email protected]
        from Mumbai, Maharashtra
        Jan 10, 2022
        Jan 11, 2022
        This thread was updated on Jan 11, 2022
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        Hero Motocorp — Steering problem

        On 10 December 2021 . My bike splender Plus ( gj 12 DK 1891 ) was serviced by K.D.Auto service station bhuj due to small accident...
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        1 other people found this review helpful
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        V
        vivek09121984
        from pune, Maharashtra
        Jan 10, 2022
        Jan 11, 2022
        This thread was updated on Jan 11, 2022
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        Hero Motocorp — Against service center staff

        I have placed my glamour bike for first servicing on 09/01/2022 in morning 8.55, first issue is service center opening timing...
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        N
        Nagaraju0001
        from Tirupati, Andhra Pradesh
        Jan 10, 2022
        Jan 12, 2022
        This thread was updated on Jan 12, 2022
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Hero Motocorp — Bike Repair

        I have purchased Hero Pleasure+ (VX) B6 model bike on February 2021. After purchasing I faced self start @ kiker problems...
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        3 found this helpful
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        A
        Aashutosh1987
        from JAMMU, Jammu and Kashmir
        Jan 9, 2022
        Jan 11, 2022
        This thread was updated on Jan 11, 2022
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        Hero Motocorp — Engine ceasing in less than 30 days of full work from the authorized Hero workshop,

        As a renowned company HERO, it is a matter of concern that I was being duped by your franchise workshop dealer Dhawan Automobiles...
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        1 other people found this review helpful
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        H
        [email protected]
        Jan 8, 2022
        Jan 10, 2022
        This thread was updated on Jan 10, 2022
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        Please sholve my bike problem
        Mere bike ko replace kardo ya fir engine change kardo
        Read full review and 1 responses
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

        Regards,
        Team Hero MotoCorp
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          G
          gauravshri1234
          from Chakia, Uttar Pradesh
          Jan 8, 2022
          Jan 10, 2022
          This thread was updated on Jan 10, 2022
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          Hero Motocorp — Regarding filling wrong mobile number in place of customer's mobile number in Hero bike loan application

          In the application of Hero Bike Loan, the mobile number of some other person is being filled instead of filling the mobile...
          +1 photos
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          H
          harisary
          Jan 8, 2022
          Jan 10, 2022
          This thread was updated on Jan 10, 2022
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          Hero Motocorp — Hero New Pleasure plus

          I purchased a new hero Plessure plus from DIYA Hero show room, Eanchakal, Trivandrum, Kerala April'2021. Now it complete 3...
          +1 photos
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          A
          Abanish
          from DURGAPUR, Maharashtra
          Jan 7, 2022
          Jan 10, 2022
          This thread was updated on Jan 10, 2022
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          Hero Motocorp — Defect in my Hero Super Splendor Bike

          I have purchased a Super Splendor from your Authorised Dealer Dutta Automobiles Pvt. Ltd., Bena Chity, Durgapur, Burdwan,...
          +1 photos
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          घ
          घुन्नू
          from Satna, Madhya Pradesh
          Jan 6, 2022
          Jan 10, 2022
          This thread was updated on Jan 10, 2022
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          I want to buy pleasure scooty today, but your showroom head Mr S K khare is treated me like beggar and too much misbehaving, so I change my mind to buy pleasure scooty and never suggest others
          Read full review and 1 responses
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number), Email Id and Dealer details on app.[protected]@heromotocorp.com to help you further.

          Regards,
          Team Hero MotoCorp
          Reply
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            S
            Sandeep kumar bagaria
            from Sikar, Rajasthan
            Jan 6, 2022
            Jan 10, 2022
            This thread was updated on Jan 10, 2022
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            Hero Motocorp — Sp+ bike claim return problem

            Dear sir My name Sandeep kumar bagaria from gungara sikar . I bought a bike from dev motors sikar 332001, date 02/11/2021...
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            A
            Aarna Shree
            Jan 6, 2022
            Jan 6, 2022
            This thread was updated on Jan 6, 2022
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            Dear Sir/Mam,
            I bought Hero Passion Pro BS6 on 17 october 2020.but got serviced 6 times so far and have to change clutch plate every time as clutch plate gets burn
            Please Help as soon as possible
            Regauds
            Rakesh kumar
            [protected]
            Read full review and 1 responses
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

            Regards,
            Team Hero MotoCorp
            Reply
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              E
              Er Pardeep Parjapati
              Jan 6, 2022
              Jan 6, 2022
              This thread was updated on Jan 6, 2022
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              Hero Motocorp — Regarding the service issue

              Dear sir,
              As I buy a new passion pro bike in November 2021 and also I driven 1700 km and also done my first service...
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