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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
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Hero MotoCorp Phone Numbers

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1 800 266 0018
4608
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Phone
+91 11 2614 2451
2262
623
+91 11 2614 4121
721
323
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints(6252)

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S
suryawanshi143
from Basmath, Maharashtra
Feb 5, 2024
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Registration,Helmet & Document pending

Address:OPP,DNYAMATA HIGH SCHOOL SANGAMNER,422605

Maine 18/09/2023 ko padmawati automobile sangamner se hero company ki hf-dlx kharidi thi uska abhi tak registration & document muze nahi mila hai. Aur company ka staff miss bevechire hai so please solve my problem

name:-mukteshwar pandurang ambhore
address:-at.Satephal tq.Basmath dist.Hingoli, 431512
mobile:-[protected]...
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B
Bhagwan86
from Sardulgarh, Punjab
Jan 20, 2024
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False Penalty

Hi
This is Bhagwan dass
I got a personal loan of 5 L
I paid my installments on 2 Days before the due date
but i found both time penality from Hero Fincorp
Hero Fincorp is not a sincere company and i found fraud activity in this
Pls help and Compliant against...
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Address:Gurgaon

Purchase scooter on 10.11.23 but its head light not working.next day I visited dealer who took the scooter to service centre Mayapuri who temporarily rectified the fault but till date its not completely resolved. Headlight start after one minute.on 22.11.23 I again visited service centre who advised that this is LED light and start after one minute. I am not satisfied by the answer.
Smita jain
[protected]...
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P
Pkbk
from Muzaffarpur, Bihar
Nov 8, 2023
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More than call

Aniket hero agency more than calling within 1 year kindly against action stop this service...
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A
Ajit R. Pandey
Oct 24, 2023
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Auto off on bike during driving

Address:Amrut Residancy

Dear sir,
I have given my bike for servicing in Dhanani motors Boiser branch Maharashtra Palghar.

Issue is arising for Sudden bike off and self-start during driving.
And it's also giving Jurk

Now servicing centre is telling fault of head which is cost of 4000 to 5000 will deicide after opening

Regularly I am Doing servicing, is this happened with such new bike

Last...
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D
DHirendra SIngh Bisht
Oct 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Negligence for your team

Address:Bindukhatta, Lalkuan

Dear Hero Moto Corp,

Complaint reference No: [protected]
I am writing to you with great concern and urgency regarding the service provided by your dealer, Ms. Deepak Motors.
I have recently had work done on my scooter, with a total cost of Rupees 3171. In addition, I have all the invoices for the last services that I have received from your dealers, and I am willing to provide them if required.
My experience...
+1 photos
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S
Saurabhs251
from Patna, Bihar
Oct 10, 2023
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Advance payment done but Motor vehicle not given by dealer.

Address:Patna

Dear sir
I am saurabh sinha I had made payment to your dealer for 5 Motor Cycle purchase as advance 5Lakh but dealer still not delivered motorcycle name of dealer Mukesh thakur agency name shakto hero near petrol pump basopatti Madhubani.
Please look into this matter.
Thanks and regards
Saurabh Sinha
[protected]...
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S
samarthramani01
from Jaipur, Rajasthan
Oct 6, 2023
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I booked karzima but wanted to change color but could not and now hero cancelled my booking

Recently i made a booking with hero but i wanted to change the color on my booking but i was not able to do so the number given to me on booking for any help or assistance was non existent so basically i cant cancel my booking nor can i change my color after calling for few days and sending them dm on social sites they replied to me but yesterday they sent 2 simultaneous mails one stating that my booking is now cancelled and one saying booking...
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S
sayad nural ahmed
from Bishnupur, West Bengal
Sep 28, 2023
Oct 4, 2023
This thread was updated on Oct 4, 2023
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Good Life

Prize not distributed in time....
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D
Debesh chandra das
Sep 23, 2023
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I am complaining about I3s not working

Address:HASDIHAPARA

My super slender byke not working I3s pls. Do needful 0action for my concern urgently...
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P
PKhemariya
Sep 9, 2023
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Dealership behaviour

Address:Hero MotoCorp Limited, The Grand Plaza, Plot No.2, Nelson Mandela Road, Vasant Kunj - Phase -II, New Delhi - 110070. Telephone : +91-11-46044200.

I would like to inform you that on 11-Aug-2023, I visited the Varenyam Hero Motor, JK Road, Bhopal, Madhya Pradesh, Service Centre for servicing of my bike. I asked the service manager (the biggest ### at the service centre), to provide me with the estimated receipt for the servicing of my bike, but he has denied giving me the estimated service charge receipt for the service. I don't know why they have denied, they might be doing rigging...
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B
boopathy
from Chennai, Tamil Nadu
Sep 7, 2023
Oct 24, 2023
This thread was updated on Oct 24, 2023
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Hero passion pro

Address:[email protected]

I purchased Hero passion pro two wheeler on 2022 my vehicle frequently auto cut while driving, i have given authorized service centers so many times, you can check my service records also, the service engineers directly telling this is manufacturing defects cannot be resolved, actually i am a former happy customer of hero splendor, but this passion pro bike very much disappointed me. I bought this bike in EMI cannot able to move another vehicle...
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B
boopathy
from Chennai, Tamil Nadu
Sep 7, 2023
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Hero passion pro frequently auto cut off while driving

Address:[email protected]

I purchased Hero passion pro two wheeler on 2022 my vehicle frequently auto cut while driving, i have given authorized service centers so many times, you can check my service records also, the service engineers directly telling this is manufacturing defects cannot be resolved, actually i am a former happy customer of hero splendor, but this passion pro bike very much disappointed me. I bought this bike in EMI cannot able to move another vehicle...
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R
riyazudeen
from Chennai, Tamil Nadu
Aug 30, 2023
Sep 7, 2023
This thread was updated on Sep 7, 2023
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Passion Pro BS6 Engine cutoff problem

I bought Hero Passion Pro in September 2021 from Adyar Motors, Indranagar, chennai, right from day 1 I am having this Engine cutoff issue. It will turn off in slow speeds or while turning or crossing the road in traffic. It is very dangerous to drive this Vehicle with Kids. Already got stuck in multiple times while crossing the road and engine turns off in the middle. Looks like Hero wants to kill people by selling this vechile.
br...
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N
NithinKB
Aug 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xpulse 200 4v motorbike parts failure and technical support from hero authorised service centre

After 1 year 36500 bike counter Shaft damaged .complained to territory manager as per his request service charge removed but then problem began wandoor branch bharat motors employees and manager they were behaving rudely and showing no support . They were in hate action due to cancelation of service charge .after replacing countershaft 1500km later (38000km) clutch disc assy damaged they responded it is due to improper usage of motor bike,...
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R
Rahulpan
from Delhi, Delhi
Aug 24, 2023
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Problematic splendor bike

Address:Patparganj Delhi

Defective splendor bike wihich keeps breaking down and doesnot start from the date of purchse...
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S
sumit143143
from Ahmedabad, Gujarat
Aug 14, 2023
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Service & insurance making fool to customer

Address:Baramati
Website:www.heromotocrop.com

My bike number MH 42BH 9638 splendor had crashed accident. So I visit to mahalaxmi hero service centre in baramati, I have zero dept insurance policy which is valid. Even I'm having full dept insurance policy, But service centre advisor name firoz charge additional amount by giving any stupid fake reason. The is what this people bluff with senior citizens, those who don't know much about service insurance policy etc. Author Service provider...
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U
Unku
Aug 12, 2023
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Complaining about employee

Your one of the staff talked rudely with the customers because of the delay of payment emi .
Is this type of behavior is acceptable in your company. It is unbelievable. And not acceptable for a costumer.
So i request you to take action against this employee otherwise i have to take legal action against it . Because if there is delay in making emi payments then i will pay extra money for compensation but there is no right of...
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M
manoj.pathak
from Delhi, Delhi
Aug 1, 2023
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Hero glamour

Address:Delat2 greater noida

I have purchased hero glamour in 2021
January. It is not working properly there are lot of issue
Self problem
Battery issue
Brake issue
Balance is not proper...
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A
Abhishek0496
Jul 26, 2023
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Not providing proper after sales services

Address:Near Darshan Marble,Kathwada Nikol Cross Road, Sardar Patel Ring Rd, Odhav Industrial Estate, Nikol, Ahmedabad, Gujarat 382350

This is in concern to a Hero Splendor Plus bike purchased from your showroom Keshav Motors, S.P. Ring Road, Nikol, Ahmedabad, Gujarat- 382346 Model no. BS6 FI I3S DRS Cast Black Silver purchased On 17/01/2022.

Within one month of purchasing the bike there was problem in it, the problem being the bike automatically turns off. We have taken the bike 7-8 times to showroom for checking where they just either clean the bike or...
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