Hero MotoCorp Customer Care
Hero MotoCorp Ltd.
Customer satisfaction rating: 2%
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904
COMPLAINTS

Hero MotoCorp Customer Care

Hero MotoCorp Ltd.

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Address
34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India - 110057

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
421
148


Fax:
Fax:
+91 11 2614 3321
+91 11 2614 3198

Customer satisfaction rating
2%
Complaints
904
Pending
1
Resolved
16
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Hero MotoCorp related photos (110)

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Hero MotoCorp Customer Care related pictures (110)

Hero MotoCorp Complaints & Reviews

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Hero Motocorp — High prise from invoice

 Radheram on Jan 22, 2017
I have very unsatishfide about rishikesh dealirship when my friend purchease scooter from jai sai hero rishikesh sels excutive told the rate 65 thousend of hero mestro but afther purchesing scooter my friend recived invoice in it diffrent 4000 rupees from when he have take cotatiin time from prise list in invoice 1500 rupees discount and he have read news pepar insurance free but no any give him insurance free so i dicide to purcsese activa and from this cheat...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Provide problematic motorcycle

 ramdas patil on Jan 20, 2017
We buy ur new hero HF Deluxe last 15 days ago from Shivani Auto, Ajara. but from the first day we have problems with that model. its create many problems like not starting well as well as fuel indicator not indicate fuel..tomorrow that bike was totally stopped working..and today i am called to service center for talking about such problem they were not give me any satisfactionarry answer..I have 8 bikes of your hero company and now I am decide that I will replace my all bikes because of your service..Tell me what m I do...My number is 7083102810..please give me your valuable reply.....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Bike not delivered after false date of delivery

 shashivsvs on Jan 19, 2017
I had booked bike "Xtreme sports" on 4th jan 2017, I was promised to get within 10 days with cash payment. But I have not received bike. Everytime they say to be delivered within 2-3 days. I am really surprised the bleike "xtreme sports" bike is not available in any of the Hero Ex-Showroom in Metropolitn city like PUNE. There is no bike for demo either. Moreover, the sales man try to sell the bike which is present in their showroom only.

Singh Hero,
Bund Garden Road, Pune....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — Problem regarding new bike

 Tuski1990 on Jan 18, 2017
I have bought a new bike “GLAMOUR FI DSS CAST SPORTS RED BLACK” on 09/11/2015, there is a problem with the bike. The bike does get stop while driving, and it doesn't take pick up at all.I visited service center three times, but the issue is not solved yet. The mechanic says that they don't have technical knowledge of “FI” system and fail to solve the issue. Now I want my issue to be solved or replace the bike, or else I have to go to the consumer forum. Take the issue on priority and solve my issue Asap.....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Taking extra charges

 vikash jha1988 on Jan 18, 2017
Dear sir Vikas Kr Jha got my bike splender pro repaired at Satya Bhama Motors At 146 phase1 Kotla Vihar on 18/01/2017. I got my bill of ₹3053. I gave my credit card for payment. Manager swapped ₹57 extra ie 3053+57=3110 from my card. I asked her to waive 57 ₹ . Manager MANJU BATRA and employee behaved nonsense with me.And threatened me by saying that they are not giving my bike back...
Complaint comments  Read comments Complaint category Credit Cards

Hero Motocorp — Regarding self stat problem of vehicle

 kalpana rathore on Jan 18, 2017
I purchased duet in augest 2016 from ' AMIT AUTO AGENCIES ' kishangarh- 305801 . now there is problem in scooty in self start. im suffering this problem since last 20 days. i send my scooty to dealer for 3 times for checkup but they are not properly responding to me. if this problem is no solved within 2-3 days then i will go consumer court for complaint.

kalpana rathore
8696611666
kishangarh...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Hero Motocorp — Complain against Asha Hero Service Center

 Ujjwal Burman on Jan 18, 2017
Asha Hero is the worst place for servicing.
I have faced so many time such a problem that the problem consist after servicing from Asha Hero.
They are useless people they done nothing except washing the vehicle whether it is paid or free servicing.
My scooty no. is BR01CF6620 n this my no. 8969693979
It is request to Hero pls do needful regarding this...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Poor sevice

 reshma bhadran on Jan 17, 2017
Respected sir,
I own a Hero motocorp PLEASURE(KL 01BW 9431) and have done follow up servicing only in authorized hero service centre in MATHA AUTOMOBILES. SR complex, peringammala, kalliyoor.p.o, trivandrum, kerala. it is unfortunate to state that i am thoroughlly dissatisfied with the irresponsibility of service.because i have a doubt about my new battery.ie, i owned this vehicle just before 10 months and the self switch is not working properly.Eeach time when i give my vehicle for service they just used to wash the vehicle and gave to me back.the average bill which i used to get for each...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Worst experience about Hero Mestro

 kiran pandit on Jan 17, 2017
Dear Hero Motocorp
This is to request you company that don't play with customers, I bought a Hero Maestro Edge in 5 December 2015 from D.R Brijmohan & sons pvt ltd, Guwahati (Assam) and after purchasing that m facying many problems, I don't want to count you the problems, but engine defects, service person says some thing broken then suddenly they changed some parts it by taking3- 4 days, then again the battery problem they took another 2days for that, but not cure, now recently I got the same problem they aging says it will take another 2 days,
I just want to know this is why I actually...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Self starter

 Sanjeev9320 on Jan 17, 2017
I have a hero maestro. i face a problem in my vehicle self starting. i checked in hero agency pehowa but i didnot found any solution please view my problem sir .i done vehicle service 5 times but i didnot found any solution . my vehicle no HR41H6792. Plese do something forf my solution otherwise i will get any kind of action in consumer court. thanks...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Worst services provided by your service stations

 nagasaivikranth on Jan 17, 2017
I bought a hero mastero just a year back I got serviced the bike on 01-12-2016 .From that I visited your showroom cum service center for nearly 15 times but no use their service is worst I can't even explain how worst their service is ! I can't even suggest anyone to buy hero products those bikes stopping during traffic doesn't even start after several kicks and front wheel side is always producing sound like vissel sound they are so disgusting...Waste product & waste servicing I hope this will help for others or I can get a positive response from your company side which I can't get from showroom...I...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Hero Motocorp Engine issue warranty not covering

 mandal anil on Jan 17, 2017
I have purchased Hero X pro in 21'oct 2014 my registration no JH 01 BL 5877 i am doing regular servicing & all things..my bike having only 20000 km & now engine is making pollution so i say in servicing Hero showroom(Nirmalla automobiles at Bishnugarh, jharkhand) says it requires 12000 Rs for engine work..Engine having warranty of 5 yrs & in my case my bike only 2.5 yr old & engine not working well. I said manager of Nirmala automobiles, My bike in warrenty . he told me warrenty not covering because bike maintain not good, but I maintain all in service center please solve it....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — Engine issue

 Datta khatate on Jan 16, 2017
I have purchased Hero hf deluxe 11 months before & i m doing regular servicing & all things..my bike having only 19000 km & now engine is making soo noice & Hero showroom says it requires 12000 Rs for engine work..Engine having warranty of 5 yrs & in my case my bike only 1 yr old & engine not working..company also refusing & misbahaving..plz dont purchase any bike of hero..the worst service ever...not even 1 star..totally rubbish...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Hero Motocorp — Motorebike splendor nxg

 ramdayma on Jan 15, 2017
Sir i am purchase hero splendor nxg in oct 2012 from naval canteen Mumbai and this bike oil tank in rusted in side and out side/inside both side oil leakage from drain pipe and front wheel rim paint remove your agency at mahalaxami mumbai told me change oil tank how i can change tank in four year only.my bike rg. no. is MH-01, BH-4843 NAME OF RAMNIWAS i am defense personal please take necessary action and tall your agency change with in guaranteed period only and give me reply my email address urgent as per possible.
Thank you SIR...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — Unable to start hero duet vx, has issues with battey and engnition

 shekhar keloniya on Jan 15, 2017
Today i try to contact hero moto corp on there toll free no. but unable to connect. I bought hero duet vx mp09 4117 on 14/05/16. this bike is not starting from kick or self start [both way i tried]. They replaced the battery but still i am facing the same issue. some time it starts, some times not. I am mentally frustrated. This bike is only 7 month but fill like second hand bike.
I want this issue to be resolved or refund....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — Problem facing during lock of fuel tank of Duet

 Vikrant kumar Jaiswal on Jan 14, 2017
I have purchased Duet in the m/o- Aug 2016. I am facing a lot of problem during lock of fuel tank.

My scooter has provided 3 free services in different work shop but there have done temprory solution.

Today also i faced same problem and my fuel tank is remain open until i will go workshop for repairing it. Again I will get temprory solution at work shop.

I need permanant solution, so that i will be trouble free riding.

Looking towards your urgent support and permanent solution....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motors — Duet india's so called new umeed..

 Kanish vaishnav on Jan 14, 2017
This is my second complaint.when i didn't get any reply for my complain.I think hero motors damm care about their costumers.Since i have complain before i have buyed a new hero scooti Duet and getting trouble.This is my 12th time in 5 months i am taking This is service centre and still my problem is not resolved.This scooti used to stop in a mean while time like after 1km...Damm...New...umeed......
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

Hero Motocorp — Poor service at vishal automobiles jatni

 pk006 on Jan 13, 2017
Sir i gobind charan patra from odisha ..I have purchase hero karizma ..I have given my bike for accidental repair in jatni dealer point vishal hero showroom ..I have already claimed insurance...Now its come to an about 1.5 month still my bike is not repaired ..They are saying we dont have spare parts...We dont expect such kind of service frm brand like hero nd thier dealership point

sir i would be highly obliged if you taken an action as soon as possible
my vechile reg no 0d33e2120

regards
gobinda charan patra...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — For delar not issu my tepreary no and bima policy

 sunil@50291 on Jan 12, 2017
Maine 18 june 2016 ko hero cd deluex liya tha new pic agency name honda roshan khanauri mandi teh moonak distt-sangrur punjab 148027
ek to ye mujhe mere loan ki payment kitni pass hui uska record nahi de rahe h
inhone meri 2n bima policy kar di tisra 45900 ka bike value bata kar 45000 ka bill kat diya h unhone mujse bahut jayada najayaj karchre bata kar payment li h abhi tak mujhe temprary no bhi nahi mila h ye to bahut bura behavior kar rahe h agar mujhe pata hota ki ye log eesa karnge to m bajaj ki bike hi leta abhi maine ek bike li h but bajaj ki kyunki khanauri ki delear ship...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Hero Motocorp — Not getting parts of zmr

 Karan Khushlani on Jan 12, 2017
Dear sir,
I Karan khushlani being the owner of Zmr mp09nt5488 ordered a pair of breaks a week before from the branch Sukhmani automobiles Annapurna indore, about which I haven't received any update. Also, I am not getting the proper service for getting the Zmr repaired.
I would be highly obliged if you take an action as soon as possible.
As I need to get it repaired for my use very soon.
Regards
Thanking you
Karan khushlani...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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