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Hero MotoCorp Complaints & Reviews

www.heromotocorp.com/en-in

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Updated: Apr 12, 2026

Complaints 6268

Resolved

257

Unresolved

6011

Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Motorcycles & Scooters

Hero MotoCorp

Hero MotoCorp reviews & complaints(6268)

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Address: LAKHIMPUR KEHERI LRP ROAD

Website: I purchased a Hero XTEC 2.0 two-wheeler one month ago. Its engine is making a noise; despite being repaired seven times, the issue remains unresolved—in fact, the problems have now escalated. I have v

I purchased a Hero XTEC 2.0 two-wheeler one month ago. Its engine is making a noise; despite being repaired seven times, the issue remains unresolved—in fact, the problems have now escalated. I have visited the dealership repeatedly, but they have been unable to provide a solution to any of the issues. I no longer wish to have the bike repaired; had I wanted to deal with constant repairs, I would have simply bought a used bike. What I require...

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Address: RZG-560/d,lohia marg,rajnagar part-2,palam colony,new delhi-110077

Dear Sir/Madam,

I am writing to formally escalate a serious safety concern regarding my Hero Vida Plus electric scooter, which has remained unresolved for the past five months despite repeated complaints to customer care and visits to the authorized service center.

Since purchase, I have been experiencing serious issues that make the scooter unsafe to ride. I have contacted customer care multiple times and was...

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Address: H no 29 RTC Complex Near DAV School, Gurgaon 122102

I am writing to formally lodge a complaint against Himgiri Automobiles - Hero MotoCorp Plot No 7, Sohna Road, Badshapur, gurugram, haryana - 122001, regarding the poor handling of my scooty's repair after an accident. My details are as follows:
Customer Name: Manjari Kumari
Scooty Model: Destini Prime
Registration Number: HR98V9948
Registration Date: 31/03/2025
Dealer Name: Himgiri Automobiles - Hero MotoCorpbr...

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Address: Daniyawan bazar Airtel tawar patna

Hero Customer Care Replacement Request Email
Message:

Respected Hero Customer Care Team,

I have purchased a new Hero Glamour X on 26th November 2025 (Bike Number: BR01JU6520).

The bike has a serious safety defect — the front brake engages automatically while riding, without pressing the brake lever.

Due to this defect, I have already faced 2 accidents.

I...

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Address: Hero motorcycle ajency kaloo kunwa banda up

Maine apni EMI ko 28/07/2025 ko 3521 rupees jama ki uske baad maine 31/07/2025 ko fir 3521 jama kiya.uske Baad customer care service centre me call Kiya to customer care ne bataya ki aapki 03/08/2025 tak ki EMI hamare account me add ho chuke hai.ab 04/08/2025 ko bounce charge 1088 rupees baki dika raha hai...

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Address: à¤ªà¥à¤°à¤¾à¤¥à¤®à¤¿à¤• à¤†à¤°à¥‹à¤—à¥à¤¯ à¤•à¥‡à¤‚à¤¦à¥à¤° à¤ªà¤¡à¥‡à¤²

Experiencing a significant rusting problem on my vehicle.which appears to be quite new based on the service history were provided. This is a serious concern, especially if the vehicle is still under warranty.

* Make and Model: HERO XTreme 125R (and XTreme 125R ABS DSS Sports Red)
* Dealer: M/S MULRAJ TRIKAMDAS (Address: X-53, M.I.D.C., Kudal, MAHARASHTRA)
* Purchase Date (Invoice Date): 1
* Chassis No.:...

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Address: Ward no 7,near to NAB SCHOOL, Shrirampur

Dear Team
We have purchased Hero Pleasure plus on 10th October 2024 from Hero Authorised showroom, Shrirampur, District Ahmednagar, Maharashtra. Pin code 413709
As part of Dussehra Offer, Team has committed 8000/- Amazon Vouchers which has not been received even after frequent visits to Hero dealership at Shrirampur till date

I am writing to express my feedback & I am expecting quick resolution...

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Dear Customer Service Manager / Higher Authority,

I am writing to formally raise a complaint regarding my recently purchased VIDA EV bike, VIDA V2 PRO, with Vehicle Registration Number MH47CA1139, which I bought from Aniruddha Hero Premia on[protected]. Unfortunately, the vehicle has been experiencing persistent issues within just 15 days of purchase.

Issues Faced:

1. Battery & Performance...

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Address: Bangalore

I am writing to express my dissatisfaction with the recent service performed on my two-wheeler at your service centre KRS Motors in Bangalore [23rd Nov 2024]. My vehicle, a black Hero Xoom, was brought in for routine maintenance and servicing. However, the quality of service provided was far below my expectations and has resulted in significant issues.

Firstly, I noticed that the servicing was not thorough. Despite being assured...

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Address: Bindukhatta, Lalkuan

Dear Hero Moto Corp,

Complaint reference No: [protected]
I am writing to you with great concern and urgency regarding the service provided by your dealer, Ms. Deepak Motors.
I have recently had work done on my scooter, with a total cost of Rupees 3171. In addition, I have all the invoices for the last services that I have received from your dealers, and I am willing to provide them if required.
My experience...

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Address: HASDIHAPARA

My super slender byke not working I3s pls. Do needful 0action for my concern urgently...

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I bought Hero Passion Pro in September 2021 from Adyar Motors, Indranagar, chennai, right from day 1 I am having this Engine cutoff issue. It will turn off in slow speeds or while turning or crossing the road in traffic. It is very dangerous to drive this Vehicle with Kids. Already got stuck in multiple times while crossing the road and engine turns off in the middle. Looks like Hero wants to kill people by selling this vechile.
br...

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After 1 year 36500 bike counter Shaft damaged .complained to territory manager as per his request service charge removed but then problem began wandoor branch bharat motors employees and manager they were behaving rudely and showing no support . They were in hate action due to cancelation of service charge .after replacing countershaft 1500km later (38000km) clutch disc assy damaged they responded it is due to improper usage of motor bike,...

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Address: GUNDIREHMAN GANDERBAL J&K TULLAMULLA

As I went to hyderia motors dab ganderbal jammu and kashmir for free service of my super splendor bike for general check up and mobiloil change .
As the service was free to my bike but unfortunately they are charging very high labour charges
So kindly look into the matter as soon as possible.
Thanks and regards...

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Address: Andhra Pradesh

Hello sir,

I purchased new hero super splendor xtec bs 6.2 vide chassis no. Mbljaw402pgd00934 on 12/05/2023 in the name of adapa ravi, yanam with full cash of rs. 98500/-. not received any document or any receipt for the amount paid till today. Documents (Insurance, tax invoice, t/r, declaration letter) received on 24/05/2023 stating that there is an issue with gst type as i am from yanam (U. T.) which belongs to puducherry...

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Address: Visakhapatnam

I've purchased a bike from Hero GLAMOUR XTEC-DRUM-SELF-CAST with registration Number AP39QM8034 and chasis number MBLJAW212N6F25885and Engine Number JA07AFN6F00905 on September 2022 the bike has roamed around 25000km and now I have an issue with battery of the bike and the battery was in warranty but the service center people are denying to claim warranty of my battery they are asking to pay money for the battery ammount of 1350/- for a new...

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Address: Khanna service centre hero... C-122, Mayapuri Industrial Area Phase II, Mayapuri, New Delhi, Delhi 110064

Dear hero

I have written this letter to inform you that I have
handovered the bike to the khanna automobile workshop after an accident for repairing on my insurance policy on 04th April, 2023.
I was told that It may take about 7-10 days, for which I have planned to manage my conveyance.

But today, It has been more than 20days since I handed over the bike, but you do not seem to care to revert back...

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Address: I brought a maestro edge 125 in address ( Suguna AUTOMOBILIES dr munusamy road avanshi road coimbatore 641018 - phone number 04222366300 )

Dear sir

My name is BALARAM CB
[protected]@gmail.com
[protected]

MY vehicle details

Name of vehicle - Maestro Edge 125
engine number - JF17EHKGF03153
VIN NUMBER - MBLJFW104KGF02625

I brought a maestro edge 125 in ( Suguna AUTOMOBILIES dr munusamy road avanshi road coimbatore 641018 - phone number [protected] )

Sir at the time of delivery...

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Address: Ramnagar, Tengra Mod, Varanasi

I have bought a Two wheeler in the month of November 2022 in Ramnagar, Varanasi. But till now dealer have not provide number plate and even not giving the update. The behavior is not also as according to expected. I hope that HERO MOTOCORP is concerned about their customer. Kindly look into the matter.
Here are the details of the Bike
Engine No: HA11EDNHG50612
Chassis No: MBLHAW129NHG20103
Make & Model: Hero MotoCorp...

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Address: Mumbai

Website: Hero motocorp

I am having hero xpulse 200 4v which having engine leakage issues and heavy vibration even under 60 kmph with loudest engine sound. I tried to get assistance for hero service center but issue remains the same.
Mh04ld7124...

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