Comments
Respected sir,
This is Niranjan pandey i would like inform to you that i have purchase a splender plus i3s from "ARC Motors" in march 2017 which is located in Delhi NCR at Ashram, actually sir what happen my bike had been damaged in a road accident then i went there for repair through insurance but what happen after completing on 26/10/2017 they return back my bike but after a week the odometer of bike just came upside due to poor service (Maintenance) so i visit to local shop that person told me that inside the viser 3 nut boulte not fixded thats why it happening . So sir you tell me that is it my responsibilities or your servicing team . They just hand over me without checking and one more thing in there agency a person which sir name is "Mishra" he talked mostly unprofessionally .And sir they charged me over the totally insurance amount paid by me was 3505 in zero deft but i get back only 2505, even i talked regarding this to respective senior i got information me i much charged for labour service it was approx 1120, which is too high for this normal issue and they not fully completed my bike .
1- They fixed viser and headlight but not fixded 3 nut for hold it tightly.
2- Saucer problem amount added but not maintained in proper .
My suggestion is to you that don't give any franchises such kind of person or hire such kind of bad behaviour man.
I hope you will take a action and will update me on this point . Although i have more and more faith on Hero bike even we bought 3 more bike of Hero but now this time i feel too odd please take a action . I will thank to you.
Niranjan pandey
[protected]
This is Niranjan pandey i would like inform to you that i have purchase a splender plus i3s from "ARC Motors" in march 2017 which is located in Delhi NCR at Ashram, actually sir what happen my bike had been damaged in a road accident then i went there for repair through insurance but what happen after completing on 26/10/2017 they return back my bike but after a week the odometer of bike just came upside due to poor service (Maintenance) so i visit to local shop that person told me that inside the viser 3 nut boulte not fixded thats why it happening . So sir you tell me that is it my responsibilities or your servicing team . They just hand over me without checking and one more thing in there agency a person which sir name is "Mishra" he talked mostly unprofessionally .And sir they charged me over the totally insurance amount paid by me was 3505 in zero deft but i get back only 2505, even i talked regarding this to respective senior i got information me i much charged for labour service it was approx 1120, which is too high for this normal issue and they not fully completed my bike .
1- They fixed viser and headlight but not fixded 3 nut for hold it tightly.
2- Saucer problem amount added but not maintained in proper .
My suggestion is to you that don't give any franchises such kind of person or hire such kind of bad behaviour man.
I hope you will take a action and will update me on this point . Although i have more and more faith on Hero bike even we bought 3 more bike of Hero but now this time i feel too odd please take a action . I will thank to you.
Niranjan pandey
[protected]
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