Hero Motocorp — Attacking customer with deadly weapons and using abusive language

Address:Ahmedabad, Gujarat, 382340
Website:www.consumercomplaints.in

My self rahul chandrakar went to ARIHANT AUTO SALES AND SERVICE, ARVIND NAGAR SOCIETY, BHARGAV ROAD, MEGANINAGAR, AHMEDABAD.As I wanted to purchase activa 4G on finance, they collected all documents needed for finance the vehicle, but it was not done, and as per my mutual understanding with owner MR. Naresh jain and Ajay N jain, I had given 3 blank cheque of HDFC BANK to deposit in the bank for the date 15/05/2017, 20/05/2017, 25/10/2015, But as on 12/05/2017 I went to showroom for payment of Rs.20, 000, as soon as I went to their showroom, they have taken custody of my Activa in their showroom, and Mr Naresh Jain and Mr Ajay Jain called me in to their office and told me to deposit remaining amount and get back your Activa. I humbly requested to them that i have already given u 3 cheque as per our mutual understanding.

suddenly what happened i dont know but Mr.naresh jain and Mr.ajay jain started fighiting with me as they were drunked and attacked on me with a still pipe not for once but for atleast 25 times. they ordered me make full payment and go to home. they did not leave me, I told several time to them that pls let me go right now and tomorrow early morning i will give full amount. somehow I begged to relieve me, finally they agreed to leave me with the condition that tomorrow as on 12/05/2017, i will make full payment.

truly speaking i was not able walk even as they remanded me for 25 times. i thought to report to the police station but i was afraid as i am a government employee. and the owner of the showroom are very powerful both politically and financially. there are number of criminal case pending against them ( company can investigate for the same) and many others cases may follow.

Respected Sir u know that company invest millions of money to maintain their brand value, brand image and after sales service.

it is well know that insurance means LIC, toothpaste means colgate, same way two wheeler means HERO HONDA.

It is my personal request to u sir that dont give franchises or tie up with such kind of persons with criminal records, as they will degrade your brand value and as u know that combustion beetween two product is enough to destroy all the plant and machineries with godown too with fire may incure loss of millions of rupees.

now the biggest question for me is to after sales service as i have no capacity to go to that showroom as i am totally frightened after that incidence as on 11/05/2017.as per my perception profit follows brand value.

Rahul Chandrakar
Mo No. [protected]
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My pitches vehicle is hero metro edge in
May 19 2016 iam joined good life sceem but not issued good life card and other good life information
My vehicle no. ts03 em 0677

Respected sir,

This is Niranjan pandey i would like inform to you that i have purchase a splender plus i3s from "ARC Motors" in march 2017 which is located in Delhi NCR at Ashram, actually sir what happen my bike had been damaged in a road accident then i went there for repair through insurance but what happen after completing on 26/10/2017 they return back my bike but after a week the odometer of bike just came upside due to poor service (Maintenance) so i visit to local shop that person told me that inside the viser 3 nut boulte not fixded thats why it happening . So sir you tell me that is it my responsibilities or your servicing team . They just hand over me without checking and one more thing in there agency a person which sir name is "Mishra" he talked mostly unprofessionally .And sir they charged me over the totally insurance amount paid by me was 3505 in zero deft but i get back only 2505, even i talked regarding this to respective senior i got information me i much charged for labour service it was approx 1120, which is too high for this normal issue and they not fully completed my bike .
1- They fixed viser and headlight but not fixded 3 nut for hold it tightly.
2- Saucer problem amount added but not maintained in proper .

My suggestion is to you that don't give any franchises such kind of person or hire such kind of bad behaviour man.
I hope you will take a action and will update me on this point . Although i have more and more faith on Hero bike even we bought 3 more bike of Hero but now this time i feel too odd please take a action . I will thank to you.

Niranjan pandey
[protected]

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