Hero Motocorp — Glamour FI Bike

Address:

Hyderabad, Andhra Pradesh, 500028

To Whom ever it concerns,

I have purchased Hero Glamour PGMFI model bike 2 yrs back from SLN Showroom, Tolichoki, Hyderabad make of 03/2015. Several times it gave me problem due to its power coil and electric wiring. Twice I kept my bike in the show room for more that 2 weeks. I have been irritated as they did not fixed my problem.
I am a family guy with two kids and I don't know when my bike breaks down.
I work in night shifts and if my bike breaks down I don't have any option other than pushing it. I faced these situations several times and I am so frustrated.

I have two major concerns, it has 5 yrs warranty and the authority neither fix this issue nor provide me any alternate bike during the service which almost takes 10/14 days. Second neither I get any assurance that it won't give any trouble in the future nor they provide any immediate help when the bike breaks down.

I request you to look into this issue and fix my problem. Otherwise with no option left behind I must visit Consumer court for justice.