Hero Motocorp — Xtreme bike 150cc single disc

Address:	560066
Website:	rishihero.heromotocorpdealers.com/HMC/Default.aspx

Booked on march 21st. Called them 20 times on phone and visited 5 times. Finally after filing complaint with the hero company, promised delivery. On day of delivery, found that the bike had full of scratches, seat cover was torn, mirrors were duplicate and with scratches. Gave fake reasons that they were transportation damages and are very common. Didnt allow me earlier to take the vehicle on temporary registration. And now, after one month, were forcing me to take the bike, saying that permanent registration is done!!!. They forgot that i need to put my signature at the rto office for the permanent registration to be completed. I had not been called or informed about any such program. Already filed a complaint about a week ago to hero moto corp regional office bangalore, but they didnt take any action and didnt even reply to the complaint. Filed complaint to toll free customer care no. 7 times. Shockingly they never contacted me, but slowly and calmly sent messages that the issue has been resolved.
Filed a case in consumer court bangalore (Case no 241862).
The consumer court has sent notice to company and dealer within 1 week of filing the case. Both company and dealer act as if hey didnt get any notice and are calmly forcing me to to accept the bike.
Its been one month but still the company and dealer have not given their reply to the consumer court.