[Resolved]  Hewlett-Packard — Extremely slow laptop with bluetooth and touchpad problem

Address:Kolkata, West Bengal

I am facing problem since the very day I bought it. It has 4 GB RAM and 1 tb HARDISK i5 but still is extremly SLOW.

TOUCHPAD and KEYBOARD is not working properly.

Suddenly bluetooth drive is also showing unavailable

An engineer visited a month ago and solved the problem temperory,

But the problem started again and i have been asking for service since then.

LAPTOP is under 3 years complete ADP and ONSITE warranty.


Case ID:

[protected]

[protected]

[protected]

[protected]

[protected]

An engineer was appointed for my case but it is since 1 week that i got no response.


Extremely frustated with my new laptop and HP service.


Serial No.: 5CD3374K0T

Product no.: E6G12PA


Model: HP Pavilion 15-n003tx Notebook PC (ENERGY STAR)

Date of purchase: 7.7.14

contact no.:[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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