Hewlett-Packard India [HP] — Hp pavilion 15, p208tx

Address:New Delhi, Delhi, 110096
Website:www8.hp.com/us/en/contact-hp/support.html

Since this laptop being a high price end laptop in the pavillion series i expected the product to have all the features which are supposed to be there. problem: when i type "netsh wlan show drivers" in the command prompt, it shows hosted network not supported which should be supported according to the product features. I am having windows 10 official installed in my laptop and the wi fi is working properly bt hosted network is not being supported (hosted network is an in-built feature of the product to make any broadband ethernet connction into a hotspot). after communicating with the online support team i get solution in the form of "we dont have sufficient information". the support team even took the laptop into remote assistance and handles themselves but no help was provided. they assured me a call he next day bt unfortunately i didnt receive any call/messege.
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Dear Kaustuv Chatterjee,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your contact number, email address, and laptop SN to hpsupport.[protected]@hp.com.I will escalate your case to responsible personnel as soon as I get your information. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.

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