[Resolved] Hewlett-Packard — Regarding installation of HP Ink tank 500 printer Serial No- CN0C53S5SQ

R.Khunger

Address:

MOHALLA BABA MITHU SHAH Makhu

Dear team,

I RAHUL KUMAR purchase a hp ink tank 500 printer, Which serial number is CN0C53S5SQ and same is delivered today 20 Jan 2020. Before purchase i contact with Mr. Chitpriya who is the executive from HP and he quide me when the printer is delivered, i have call on this number[protected] and technician came to my destination and install the same at my present adress, but now when the printer is deleivered today, I call on the above number, Now the executive says no technician provide by the Hp company . I am totally ignorant about the installation process and i do not install this printer myself. So kindly provide the technician at my venue as early as possible and provide reason why Mr. Chittpriya give me wrong information regarding the instalation process.

Thanks and regards,
RAHUL KUMAR
MOB NO[protected]
City/ Town- MAKHU
Distt- FIROZEPUR
State- PUNJAB.

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Aug 9, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2021

HP India Customer Care's response Hello Rahul,
We are sorry to hear that you had a sore experience with the support. Not to worry. I will certainly help you.
The details have been passed on to the relevant team and they will get in touch with you to assist you.
^Dilip