Hi Reach Broadband Complaints & Reviews

First we recharged at 4-4-22 at that we didn't give money they are suspended account we called them when we have money at that time we will renewal but we renewal at 27-4-22 we gave money they told your expiry date is finishing soon at 4-5-22 but we gave money very bad wifi network

Internet unavailable is since evening, please resolve the issue asap

We are facing frequent WiFi service issues at Kothagudem Vidyanagar colony. Hireach Techinicians won’t respond and usually take minimum 2days to address the issue. I have asked them to refund my amount deducting the amount on prorate till current month from my annual package, but they are reluctant to refund. Please help us resolve the issue.

Sir, I'm from warangal, madikonda and user ID: [protected]@gmail.com
We are facing the single problem every time, this issue is happening from the past 1 month, as usually we are talking to the coustomer care and till now the problem has been not solved, so please respond soon

Since last 3 days internet is not available. Already complaint registered.No.2357331.
But still to date no one attended the problem.Very bad service by Hi Reach/Kothagudem branch.Please take necessary action as early as possible.

Iam facing internet issue from past 5 days i have raised a complent in hireach website these is no response from there side
When calling with customer care there are saying that they resolve the problem upto evng the same is repeated from 5 days
There are also saying that their local servicers will call to us and reslove our problem but i didn't get a call from there side

It’s been continuously internet is not working
Whenever I call to the technician he always say that to register a complain
After registering a complaint he will fix it
Then again next day same problem again it will not work
How stupidly staff are working its shame on the upper management for hiring worst fellows who are not capable enough to clear the problem in fixing the internet...

Good after noon sir
hi reach broadband warangal internet service last 10 days regular internet problems we are complainting customer care no [protected] every day but not respanded service and technical excutive team they are telling some simple reasons but not solve .i am tired phone call every day
so i will stop this service and refund bal amount my phone pay no [protected]

We done the payment, it's completed 2 days but till now no one is responding

Printer not working

Unable to access to the network

I have paid the money and submitted all documents for new connection, it's been 7 days now and forget about the connection, these people (Parvaz and team) is not even picking my calls. I feel like I have been cheated and lost my money.
Dont go for their connection or at least don't pay anything untill they install it.

Over the month will not get Wifi more than 20 days. they will charge for complete 1month but they will provide service only for 20 days. if we call customer care and complaint abt wifi not working then no reponse. very worst company hireach

Disconnection of Internet from 3 days ..No respond from the field executive after calling many times .. please do respond

Very irresponsible hireach customer care executives
Phones not answering
Local persons also not lifted phone calls

Complaint no.3569365 Dated 24.01.2022
Not resolved.

Very poor performance hireach broadband
Phone:[protected]
[protected]@gmail.com

It has been 4days since I reported the outage of WiFi network at my home but there is no response and resolution from Hireach team Kothagudem.

3555702 Is the ticket number.

Never ever take yearly package from Hireach and suffer like us.

Hi,
It's been two days since I got the internet connection and it hardly worked for hours. There is a frequent internet issue in these two days. As being a software engineer in IT and due to pandamic my job is completely working from home. In this situation i would expect a seamless internet connection. I'm not at all satisfied with the service or customer care. It's been 2 days I got the connection and need a cancellation and refund please. I don't see any terms related to any kind of refund on the website.

The Wi-Fi router is connected but without internet access it is having since past 5 days I was waiting whether it will come or not.. Please resolve it

Wifi is connected without internet and from mng we are facing this issue. Please solve ASAP as we are having office