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Hi Reach Broadband Complaints & Reviews

hireachbroadband.com
1
Updated: Aug 26, 2025
Complaints 263
Resolved
6
Unresolved
257
Bad 😕 It seems that Hi Reach Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hi Reach Broadband reviews & complaints page 3

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S
sai kumar3
May 18, 2022
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Address: 30-3-141 ambedkar street,madikonda,kazipet,WARANGAL

I have just renewed my account and its showing connected with out internet and internet may not available.. so quickly register my complain and solve it fastly
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    9
    9860788703
    from Tumsar, Maharashtra
    May 17, 2022
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    Address: Adarsh nagar Potthireddypalli Village Sangareddy

    I recharge 125mbps speed plan but speed in laptops 58mbps, and mobile 72mbps speed coming after completing also his unable to solved that issue.. only taking a money for under service name... Hi reach one of fraud service given to us. To all Don't take hiReach fraud net service..
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      R
      [email protected]
      May 15, 2022
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      Address: Mahububadh district, near sub-register office

      I paid full amount of 9, 440rs for the paln of 40mbps for 15months on the date 11/5/2022 now today date 15/5/2022 they promised me that they will get the connection on 13/5/2022 now the person who take the payment not lifting the call and the manager also not lifting the calls form 13th date please get back to me my name is Rakesh
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        R
        RajendraPrasad B
        May 12, 2022
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        Address: Indresham , Patancheru

        This Hi reach broadband is making me frustrated with their poor service. Unable to raise complaints also because their app is also doesn't work
        They will say simply fiber cut if we call to customer care to cover the actual issue. Giving false information to customers . Customers work is delaying due to their frequent issue. Please take action and ban this kind o[censored]nauthorised providers. Please provide our money refund.
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          S
          Saicharan v
          May 2, 2022
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          Address: Palvancha

          First we recharged at 4-4-22 at that we didn't give money they are suspended account we called them when we have money at that time we will renewal but we renewal at 27-4-22 we gave money they told your expiry date is finishing soon at 4-5-22 but we gave money very bad wifi network
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            V
            Venuveldi
            from WARANGAL, Andhra Pradesh
            Apr 30, 2022
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            Address: #16-5-94,perukawada,railway gate, warangal

            Internet unavailable is since evening, please resolve the issue asap
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              I
              Immanuel Raj
              from Kothagudem, Telangana, Andhra Pradesh
              Apr 28, 2022
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              We are facing frequent WiFi service issues at Kothagudem Vidyanagar colony. Hireach Techinicians won’t respond and usually take minimum 2days to address the issue. I have asked them to refund my amount deducting the amount on prorate till current month from my annual package, but they are reluctant to refund. Please help us resolve the issue.
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                S
                Sanjeev Voliga
                Apr 5, 2022
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                Address: Madikonda, kazipet, warangal

                Sir, I'm from warangal, madikonda and user ID: [protected]@gmail.com
                We are facing the single problem every time, this issue is happening from the past 1 month, as usually we are talking to the coustomer care and till now the problem has been not solved, so please respond soon
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                  D
                  dsncli1023
                  from Kothagudem, Andhra Pradesh
                  Apr 3, 2022
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                  Address: Qtr.No.86/4, kothagudem

                  Since last 3 days internet is not available. Already complaint registered.No.2357331.
                  But still to date no one attended the problem.Very bad service by Hi Reach/Kothagudem branch.Please take necessary action as early as possible.
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                    A
                    ARVND SWAMY
                    Mar 28, 2022
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                    Address: H.no: 5-5-126/1, Plot No: 55, Kranthi Hills Colony, Vanasthalipuram, Hyderabad-500 070
                    Website: www.hireachbroadband.com

                    Iam facing internet issue from past 5 days i have raised a complent in hireach website these is no response from there side
                    When calling with customer care there are saying that they resolve the problem upto evng the same is repeated from 5 days
                    There are also saying that their local servicers will call to us and reslove our problem but i didn't get a call from there side
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                      I
                      indrakaran reddy
                      from Warangal, Andhra Pradesh
                      Mar 23, 2022
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                      Address: Fort road
                      Website: fortroad

                      It’s been continuously internet is not working
                      Whenever I call to the technician he always say that to register a complain
                      After registering a complaint he will fix it
                      Then again next day same problem again it will not work
                      How stupidly staff are working its shame on the upper management for hiring worst fellows who are not capable enough to clear the problem in fixing the internet...
                      Hi Reach Broadband customer support has been notified about the posted complaint.
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                        I
                        indrakaran reddy
                        from Warangal, Andhra Pradesh
                        Mar 23, 2022
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                        Resolved

                        Address: h.no:16-4-419/3,shivanagar ,fortroad,near.navatha transport,warangal.pin 506002

                        Good after noon sir
                        hi reach broadband warangal internet service last 10 days regular internet problems we are complainting customer care no [protected] every day but not respanded service and technical excutive team they are telling some simple reasons but not solve .i am tired phone call every day
                        so i will stop this service and refund bal amount my phone pay no [protected]
                        Mar 23, 2022
                        Complaint marked as Resolved 
                        Hi Reach Broadband - Complaint regarding Technical people I'm completely dispointed and services provided by your technican in my area. I've internet issue from paat ten days, I've contacted the customer care support more than 10 times . This... I'm completely dispointed . This... Hi Reach Broadband - Complaint regarding Technical people
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                          S
                          sanju polepaka
                          Mar 23, 2022
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                          Address: Charbouli, warangal
                          Website: Reach broadband

                          We done the payment, it's completed 2 days but till now no one is responding
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                            G
                            Gambhir mm
                            from Delhi, Delhi
                            Feb 28, 2022
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                            Address: 4075/37 regharpura karol bagh 110005

                            Printer not working
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                              C
                              Chandana medipally
                              from Warangal, Andhra Pradesh
                              Feb 17, 2022
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                              Address: 11-18-119/1, society colony, kashibugga Warangal

                              Unable to access to the network
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                                K
                                Keshav Daheriya Navodayan
                                Feb 9, 2022
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                                Address: Suncity Hyderabad

                                I have paid the money and submitted all documents for new connection, it's been 7 days now and forget about the connection, these people (Parvaz and team) is not even picking my calls. I feel like I have been cheated and lost my money.
                                Dont go for their connection or at least don't pay anything untill they install it.
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                                  P
                                  Prashanth Reddy Kota
                                  from Hyderabad, Telangana
                                  Feb 7, 2022
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                                  Address: 5-5-126/1, Plot No:55, Vanasthali Hills, Vanasthalipuram, Hyderabad-500 070, Telangana, India.
                                  Website: www.hireachbroadband.com

                                  Over the month will not get Wifi more than 20 days. they will charge for complete 1month but they will provide service only for 20 days. if we call customer care and complaint abt wifi not working then no reponse. very worst company hireach
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                                    M
                                    mohd.fareed uddin
                                    Jan 29, 2022
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                                    Address: A.R PAM MAHAL, BESIDES L.V PRASAD EYE INSTITUTE,DARGHA KHALIZ KHAN, KISMATPUR

                                    Disconnection of Internet from 3 days ..No respond from the field executive after calling many times .. please do respond
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                                      R
                                      Rajesh Poila
                                      Jan 25, 2022
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                                      Address: T2.18 power house colony Godavari khani

                                      Very irresponsible hireach customer care executives
                                      Phones not answering
                                      Local persons also not lifted phone calls
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                                        R
                                        Rajesh Poila
                                        Jan 25, 2022
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                                        Complaint no.3569365 Dated 24.01.2022
                                        Not resolved.

                                        Very poor performance hireach broadband
                                        Phone:[protected]
                                        [protected]@gmail.com
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