Hi Reach Broadband — Frequent WIFI issues and no proper response from Hireach technical team

We are facing frequent WiFi service issues at Kothagudem Vidyanagar colony. Hireach Techinicians won’t respond and usually take minimum 2days to address the issue. I have asked them to refund my amount deducting the amount on prorate till current month from my annual package, but they are reluctant to refund. Please help us resolve the issue.
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