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Hi Reach Broadband Complaints & Reviews

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Last updated Jul 25, 2023
Complaints 262
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Hi Reach Broadband reviews & complaints(262)

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V
Vnaveen_rjnr
Jul 25, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
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Slow issue since last year still facing problems no one response plz action immediately

Address: 1-9-124 Rajendranagar

Hi,

Here is a concern, that I do have an issue with my internet connection since last week. The issue is there is no constant connectivity with my connection. The technical team from your end is not taking my issue seriously into consideration.

The connection ID is vnaveen_rjnr and I raised many complaint tickets on this issue but there is no proper response from your end with no visiting and proper resolution...
+2 photos
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M
Md. sajji
Jun 19, 2023
Jun 20, 2023
This thread was updated on Jun 20, 2023
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Customer care Members Revathi garu nd kiran garu

Address: Laxmipuram, Kothagudem, Badhradri dist

Very poor service in gajularajam basthi govt hospital area. Since last 3 days internet is not available. Already complaint registered.No.4194873.
But still to date no one attended the problem. Very bad service by Hi Reach/Kothagudem branch. Please take necessary action as early as possible. Kothagudem gajularajam basthi, govt line. Customer care Revathi madam garu nd kiran sir garu not take calls. Better to wait and take another service....
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G
Jun 2, 2023
Jun 2, 2023
This thread was updated on Jun 2, 2023
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Frequently disconnecting internet connection

Address: Siri green City, deshaipet, near paidipally, warangal

From last 4 months Frequently disconnecting the connection, but not responding and not resolved this problem,...
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Kavya erukonda
from Peddapalli, Andhra Pradesh
May 24, 2023
May 25, 2023
This thread was updated on May 25, 2023
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Local area problem

Address: Peddapalli, Telangana

They won’t respond property…since 7 days am not getting internet and raised many complaints but they closed without resolving… they come and check and say we informed to head office… very irresponsible...
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S
samatha ambati
Apr 30, 2023
May 2, 2023
This thread was updated on May 2, 2023
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My recharge plan 100 Mbps but its showing 5mbps to 40mbps only daily am resign complaint but same problem

Address: sardhinagar khammam FCI gowdam back side, Khammam, Andhra Pradesh

My recharge plan 100 Mbps but its showing 5mbps to 40mbps only daily am resign complaint but same problem...
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L
Lucky 08
Apr 30, 2023
May 2, 2023
This thread was updated on May 2, 2023
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"Internet Issue"

My internet connection is disturbed for the last two days. I am facing trouble as I am working online, and for that, I need a proper internet connection....
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J
Jilani
Apr 2, 2023
Apr 3, 2023
This thread was updated on Apr 3, 2023
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2nd system for router problem, executive not responding properly

2nd system new net connection for router problem, executive not responding properly ....
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J
Jilani
Apr 2, 2023
Apr 3, 2023
This thread was updated on Apr 3, 2023
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2nd system new net connection for router problem, executive not responding properly

2nd system new net connection for router problem, executive not responding properly . Already 1 complaint raised i.e 4107701, but that problem is closed without contact me and not solved my problem....
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S
Shekarrocks
from Kazipet, Andhra Pradesh
Feb 18, 2023
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Worst internet provider in warangal

Address: Kadipikonda
Website: Hireach Internet

There are lot of disruptions and service is very poor and issues are not resolved for one day. I have raised complaint. But no response. They cut the wire and went without giving connection and say the issue will be fixed later....
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Hi,
I have opened the new connection on 12th of january 2023 and services started but in the first day service was down for almost 16hrs and after multiple follow up with the provider they resolved the issue. After that service continued as expected till 15th afternoon and from 1 pm it is still down. No local providers are answering the calls. I want to get to discontinue the service and get my rest of the amount back. Kindly assist...
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V
vesir62
Nov 7, 2022
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Worst Internet Service Provider in Hyderabad

Address: Nodal Officer · [email protected] · Phone · +91 84668 12345

They promise better internet service and bandwidth, however there are lot of disruptions and network latency observed. During weekdays their service is very poor and issues are not resolved for about a day or two. I have raised complaints multiple times without success. They close the incidents and say the issue will be fixed later.

I here by request a refund so that I can choose a different service hoping this county is a...
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P
Priyanka@@03
from Warangal, Andhra Pradesh
Oct 19, 2022
Oct 20, 2022
This thread was updated on Oct 20, 2022
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Pathetic internet service, No customer service

I have taken service plan for 100mbps and paid in full amount for 6 months service which was a very big mistake trusting Hireach .. the service was delayed and speed was less than 30mbps and still is.. I was told to buy my own router to atleast increase the speed which I did trusting issue would be resolved . After several calls made -the response was not given properly. The customer service doesn’t respond to the query and hung up . When...
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P
PoojithaG
Oct 15, 2022
Oct 15, 2022
This thread was updated on Oct 15, 2022
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No internet from past 24 hours

Address: Road no 8 bhel metro enclave patelguda

Worst service ever
Customer service is not all supportive...
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P
Peddapally Ajay
from Warangal, Telangana
Oct 1, 2022
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Old/Duplicate router

Address: Hi Reach Broadband,hanamkonda,warangal

I applied for internet connection two months ago, the internet provider game me a old/duplicate router without its seal and the internet range is so weak.When i askek for a new router the company replied offensively and delaying the work...
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Address: 5-5-126/1, Plot No:55, Vanasthali Hills, Vanasthalipuram, Hyderabad-500 070, Telangana, India.

Battery packs are installed at every apartments and housing community to have backup for uninterrupted internet. Hirech technicians have removed the same without informing the users. This is leading to internet outage each time the power goes off. I have notified the [protected]@mithriltele.com and [protected]@mithriltele.com on Sep 9. From then there are multiple followups and so far there is no action.

This is causing huge issues...
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19UK1A05C9 Saipriya
Sep 26, 2022
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Network connection issue

Address: H.NO. 3-4-750

No network connection since 4 hours.Please take immediate response....
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P
Pradeep kumar kandula
from Jangaon, Andhra Pradesh
Sep 17, 2022
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Worst service I have ever seen on networking

The faked about optical river they provided and Internet speed is never up to the mark and never got full speed and many times I lost my pay due to sudden disconnection of network and lost many times money on exams due to lost connection...
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Pradeep kumar kandula
from Jangaon, Andhra Pradesh
Sep 17, 2022
Sep 18, 2022
This thread was updated on Sep 18, 2022
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No internet speed and complete disconnection suddenly

From the time I joined this connection I never got enough speed of internet for what I paid and got disconnected several times which made problem to my job and many times my online exam got wasted and loss of money...
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Y
YOJASWI YALAMARTHY
Sep 11, 2022
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HI Reach Broadband Internet service

Address: Vanasthalipuram

Very irresponsible customer care department, very bad sevice, very cheap language. Always delaying in resolving the problem. The internet will be disconnected atleast twice a week. We complained yesterday morning... After that we complained for more than 3 times.. till now the problem is not resolved....
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K
Kaushikjet78
from Warangal, Andhra Pradesh
Sep 9, 2022
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Very poor service

Address: Charboulli, Warangal

I have never seen such a bad service as Reach in my entire lifetime. I’ve been experiencing major issues with wifi network and customer service won’t respond and would never fix issues. I’ve had loss of pay for two days without internet. I’ve been frustrated and agitated after not a single response for customer service after making 20 calls today. This is a ridiculous service and I would give a huge 0 rating for this service. I am...
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