Hi Reach Broadband — internet not working and no refund from company for not providing service

Address:

Plot No:55, Hill Colony, Phase I, Vanasthalipuram, Hyderabad, Telangana 500070

I had renewed the internet connection on 20 jun 2020 and then internet stopped working after 2 days. I had complained to customer support multiple times and no response/resolution from them.

I had requested refund if they cannot fix/resolve the issues. As per them they don’t have a refund policy or extension of lost days due to their issues.

Request consumer to take action on the service providers exploiting the consumers and their behaviour towards the customers.